18 years helping Irish businesses
choose better software
Intellect QMS
What Is Intellect QMS?
Intellect provides the world's most configurable and flexible AI-powered QMS software.
Intellect offers 30+ prebuilt applications, including a Corrective and Preventive Action (CAPA) application. Identify and fix issues before they lead to costly product recalls, sport patterns and problems to help prevent future issues, and automate your CAPA notifications.
As an ISO-certified company, our solutions are designed to help you meet ISO, FDA, OSHA, EPA, and GxP compliance standards.
Who Uses Intellect QMS?
Intellect is designed for companies with 100 employees or more as well as startups with funding.
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Intellect QMS
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Reviews of Intellect QMS
Best Fit for our QMS needs!
Comments: After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so anyone without coding experience can work with Intellect. Every Intellect personnel so far has been a delight to work with. Will, our initial contact was extremely helpful, highly engaging and stayed on top of all of our requests. [SENSITIVE CONTENT] , our implementation lead has been nothing short of amazing. She is highly knowledgeable about the product as well as industry best practices and provides helpful insights and feedback during implementation. [SENSITIVE CONTENT] , our account manager is a pleasure to work with, is highly responsive, and is always available to help whenever we reach out to her. Intellect, does not leave you after getting your business. They truly partner with you and care about finding you the right solutions in a timely manner. This type of partnership is priceless.
Pros:
-Configurability -Ease of use -Workflow Management -Exceptional Customer Service
Cons:
Some out of box screen prompts can be improved for a more enhanced experience.
Intellect Response
3 years ago
Hi Nazia, Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist! - The Intellect team
Alternatives Considered:
Enterprise Quality Management System
Comments: Intellect's software allows our company to move from independent standalone systems at each location into a centralized and accessible platform. This allows senior management better visibility and easy access to dashboard reporting to make quick and informed decisions.
Pros:
The system is very configurable to our work processes. We are not forced to conform our quality systems to the software but can build a workflow that fits our company's needs.
Cons:
Our company adheres to TNI 2016 and ISO 17025, it would be nice if the software had a Management Review app.
Intellect Response
3 years ago
Hi Ashley, Thank you for your review and insights! It's great to hear that you've built a centralized system for all your locations, and that the system matches your work processes. Thank you for your feedback about a Management Review app. Our Product team loves to get this type of feedback and we look forward to speaking with you about this recommendation. Thank you! - The Intellect Team
Alternatives Considered:
KnowBio, LLC
Comments: It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.
Pros:
Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department
Cons:
Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.
Alternatives Considered:
Best QMS Software!
Comments: No stress using the software or with the company if we encounter an issue we can't resolve.
Pros:
Easy to customize and create new apps. You don't have to be a software developer.
Cons:
Understanding the logic initially was a challenge in 2021, but the support team helped answer my questions.
Intellect Software
Comments: Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.
Pros:
The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.
Cons:
There really is nothing that I don't like about the software.
