---
description: Learn more about SMARTgms price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SMARTgms Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [SMARTgms](/software/1080826/SMART)

# SMARTgms

Canonical: https://www.capterra.ie/software/1080826/SMART

> Reservations management solution, channel manager \&amp; payment gateway in one, easy to use system specifically for small operators in NZ.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SMARTgms?

Holiday home owners; Bed \&amp; Breakfast operators; Farmstays \&amp; other small scale accommodation providers in New Zealand

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TrueNZ SMART Accommodation

## Commercial Context

- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: New Zealand

## Features

- Booking Management
- Booking Notes
- Calendar Management
- Channel Analytics
- Customer Support
- Inventory Control
- Online Booking
- Partner Management
- Payment Processing

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Online Booking Systems](https://www.capterra.ie/directory/20032/reservations/software)

## Related Categories

- [Online Booking Systems](https://www.capterra.ie/directory/20032/reservations/software)
- [Channel Management Software](https://www.capterra.ie/directory/30678/channel-management/software)

## Alternatives

1. [Cloudbeds](https://www.capterra.ie/software/158839/cloudbeds) — 4.3/5 (337 reviews)
2. [Smoobu](https://www.capterra.ie/software/160106/smoobu) — 4.5/5 (195 reviews)
3. [Fresha](https://www.capterra.ie/software/142138/shedul-com) — 4.8/5 (1443 reviews)
4. [ResNexus](https://www.capterra.ie/software/129392/reservation-nexus) — 4.8/5 (428 reviews)
5. [Peek Pro](https://www.capterra.ie/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews)

## Reviews

### "SMARTgms handles bookings efficiently and trouble free" — 5.0/5

> **Martin** | *5 November 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: SMARTgms is designed and supported specifically for the New Zealand situation including our legislation and business practices. It is easy to use and manages your bookings well without problems.
> 
> **Cons**: I have not experienced any cons. I researched all the booking systems/channel managers available on the market and SMARTgms came out ahead of the others
> 
> I am a website designer/builder and have implemented a number of different systems as requested by my customers. I found myself changing from many of these systems to SMARTgms when other systems did not provide the functionality needed by the accommodation operators. Both myself and the accommodation operators are really pleased with the prompt and excellent support we have received from the team at SMART.&#10;&#10;When I setup me own bed and breakfast accommodation there was only one choice as far as I was concerned and SMARTgms continues to meet all my needs for co-ordinating and managing the booking I get from the different sources including Booking.com, Airbnb and the commission free bookings I get direct through my own website.

-----

### "sharpeter's" — 5.0/5

> **Peter** | *20 November 2025* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: Does everything for me in a prompt and simple way.    &#10;Makes my life secure and easy even my wife understands and uses it.
> 
> **Cons**: It tries to get me to but my clients email address in.  I am happy the it has the clients it gives me but not my clients I find myself.
> 
> I have been with Smart Sims for a long time (10 years?) and I have not thought of a good reason to leave

-----

### "SMARTgms B\&B Guest Management" — 5.0/5

> **stephen** | *6 November 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: SMARTgms integrates seamlessly with our website and manages our booking calendar for bed \&amp; breakfast accommodation across multiple platforms.&#10;The team at SMARTgms are excellent communicators, they proactively manage customer interactions and you get to talk to knowledgeable people when you need customer support.&#10;The product is really easy to use, always available wherever you are in the world and is great value for money.
> 
> **Cons**: Its hard to find fault\! there is one minor issue with integration of Booking.com bookings where we need to do a manual adjustment of the commission, but that may be an issue with the way we set that up.
> 
> We are very happy with the company's product and service, it does everything we need and more to successfully operate our B\&amp;B business.

## Links

- [View on Capterra](https://www.capterra.ie/software/1080826/SMART)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033460/SMART/> |
| en-AE | <https://www.capterra.ae/software/1080826/SMART> |
| en-AU | <https://www.capterra.com.au/software/1080826/SMART> |
| en-CA | <https://www.capterra.ca/software/1080826/SMART> |
| en-GB | <https://www.capterra.co.uk/software/1080826/SMART> |
| en-IE | <https://www.capterra.ie/software/1080826/SMART> |
| en-IL | <https://www.capterra.co.il/software/1080826/SMART> |
| en-IN | <https://www.capterra.in/software/1080826/SMART> |
| en-NZ | <https://www.capterra.co.nz/software/1080826/SMART> |
| en-SG | <https://www.capterra.com.sg/software/1080826/SMART> |
| en-ZA | <https://www.capterra.co.za/software/1080826/SMART> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ie/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"SMARTgms","description":"SMART is a guest management system for New Zealand accommodation providers that combines booking engine functionality with channel management capabilities. The system features a cloud-based calendar displaying real-time availability, allowing guests to make online reservations through multiple booking channels.\n\nSMART includes an integrated payment processing system that handles credit card transactions without requiring a separate merchant account. The platform offers specialized tools for managing New Zealand GST requirements and generates reports that separate zero-rated supply from taxable sales for accounting purposes.\n\nSMART connects with various booking channels and automatically updates availability across all connected platforms to prevent double bookings. The system works across multiple devices and includes a widget that can be integrated into property websites to facilitate direct bookings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d7ad8c33-b1fc-42a0-bc28-747ab95959cf.jpeg","url":"https://www.capterra.ie/software/1080826/SMART","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/1080826/SMART#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.ie/software/1080826/SMART#faqs","mainEntity":[{"name":"What Is SMARTgms?","@type":"Question","acceptedAnswer":{"text":"SMART is a guest management system for New Zealand accommodation providers that combines booking engine functionality with channel management capabilities. The system features a cloud-based calendar displaying real-time availability, allowing guests to make online reservations through multiple booking channels.SMART includes an integrated payment processing system that handles credit card transactions without requiring a separate merchant account. The platform offers specialized tools for managing New Zealand GST requirements and generates reports that separate zero-rated supply from taxable sales for accounting purposes.SMART connects with various booking channels and automatically updates availability across all connected platforms to prevent double bookings. The system works across multiple devices and includes a widget that can be integrated into property websites to facilitate direct bookings.","@type":"Answer"}},{"name":"Who Uses SMARTgms?","@type":"Question","acceptedAnswer":{"text":"Holiday home owners; Bed & Breakfast operators; Farmstays & other small scale accommodation providers in New Zealand","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online Booking Systems","position":2,"item":"/directory/20032/reservations/software","@type":"ListItem"},{"name":"SMARTgms","position":3,"item":"/software/1080826/SMART","@type":"ListItem"}],"@id":"https://www.capterra.ie/software/1080826/SMART#breadcrumblist"}]}
</script>
