Sunbird DCIM

Why I chose Sunbird DCIM

Pros:

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

Cons:

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

SunBird - The best feature rich DCIM product in the Market Place

Comments: The overall experience has been a bit overwhelming to start, with all the feature rich software has to offer, but with a good professional services engagement from Sunbird they were quickly able to break it all down into bit size chunks to understand and on free online training was extremely helpful when we got stuck with a curtain function.

Pros:

The software provides a rich end to end functional journey of creating a DC room, adding the power train, then the racks and finally the devices into those racks. In the process of doing this you get a visualization view and an asset list plus how it all logically & physically connects together. Plus great out of the box dashboards.

Cons:

None from a product perspective, but it does require you to understand all the layers within your data Centre and the equipment makes and models plus specifications.

Sunbird and Power IQ #1

Comments: We know where we stand with real time metrics that I have tested to be 100 % accurate. Identifies the problem with detail right down to the cabinet level.

Pros:

Features, data and asset management is easy to use and when you have an issue your calling the leaders of the industry. Support is crucial to resolving any issues right away, not 5 to 10 days like others.

Cons:

Reports could be a little more detailed in my opinion.

PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors

Comments: (x) Support is over-average
(x) new releases have a high quality, we always wait a few month until implementing a new release and in the last two years we never had an issue after a release upgrade

Pros:

New hardware devices are ready be monitored in seconds. Management of hundreds of hardware devices such PDUs and sensors lost it's complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

Cons:

Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ an dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely to high, as a result we do not monitore our several USVs via PowerIQ

Cleveland Clinic Data Center Tech evaluation of Sunbird DCIM products

Comments: I am able to better manage and produce reports to my management with this product.

Pros:

The product is very easy to use, and also train new employees how to use it.

Cons:

I can't think of any Cons for this product.