---
description: Learn more about Managed Service Providers (MSPs) price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Managed Service Providers (MSPs) Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/30676/itsm/software) > [Managed Service Providers (MSPs)](/software/1067763/Managed-Service-Providers-MSPs)

# Managed Service Providers (MSPs)

Canonical: https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs

> Revolutionise your IT offering with our service management software for MSPs, technology and shared services.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Managed Service Providers (MSPs)?

MSPs, technology and shared services in the UK.

## About the vendor

- **Company**: Sunrise Software
- **Founded**: 1994

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Alerts/Notifications
- Change Management
- Configuration Management
- Contract/License Management
- Dashboard
- IT Asset Management
- Incident Management
- Problem Management
- Release Management
- Remote Monitoring & Management
- Self Service Portal
- Service Catalogue
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party Integrations
- Ticket Management

## Integrations (18 total)

- Automox
- ChatGPT
- Docusign
- Jira Integration+
- Lansweeper
- Mailchimp
- Microsoft 365 Copilot
- Microsoft Exchange
- Microsoft Intune
- Microsoft Planner
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Pipedrive

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Information Technology Service Management (ITSM) Tools](https://www.capterra.ie/directory/30676/itsm/software)

## Related Categories

- [Information Technology Service Management (ITSM) Tools](https://www.capterra.ie/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.ie/directory/31027/service-desk/software)
- [IT Service Software](https://www.capterra.ie/directory/30672/it-service/software)
- [MSP Software](https://www.capterra.ie/directory/30921/msp/software)

## Alternatives

1. [NinjaOne](https://www.capterra.ie/software/165889/ninjaone) — 4.7/5 (282 reviews)
2. [Freshservice](https://www.capterra.ie/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Atera](https://www.capterra.ie/software/144309/atera) — 4.5/5 (446 reviews)
4. [JIRA Service Management](https://www.capterra.ie/software/138769/jira-service-management) — 4.5/5 (763 reviews)
5. [Deepser](https://www.capterra.ie/software/178946/deepser) — 4.6/5 (56 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021720/Managed-Service-Providers-MSPs/> |
| en-AE | <https://www.capterra.ae/software/1067763/Managed-Service-Providers-MSPs> |
| en-AU | <https://www.capterra.com.au/software/1067763/Managed-Service-Providers-MSPs> |
| en-CA | <https://www.capterra.ca/software/1067763/Managed-Service-Providers-MSPs> |
| en-GB | <https://www.capterra.co.uk/software/1067763/Managed-Service-Providers-MSPs> |
| en-IE | <https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs> |
| en-IL | <https://www.capterra.co.il/software/1067763/Managed-Service-Providers-MSPs> |
| en-IN | <https://www.capterra.in/software/1067763/Managed-Service-Providers-MSPs> |
| en-NZ | <https://www.capterra.co.nz/software/1067763/Managed-Service-Providers-MSPs> |
| en-SG | <https://www.capterra.com.sg/software/1067763/Managed-Service-Providers-MSPs> |
| en-ZA | <https://www.capterra.co.za/software/1067763/Managed-Service-Providers-MSPs> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Managed Service Providers (MSPs)","description":"Sunrise MSP Solution empowers service providers to excel in delivering exceptional customer service while maintaining cost control and competitive edge in their markets.\n\nIt provides a centralised platform for managing contractual commitments across diverse customers and complex service hierarchies. With Sunrise MSP, you gain clarity and efficiency in meeting service level targets and reporting obligations, reducing support costs and enhancing service quality.\n\nThis comprehensive solution supports multi-channel communication (telephone, email, self-service, social media), ensuring robust service management disciplines. Sunrise MSP integrates seamlessly to offer a holistic view of customer interactions, enabling efficient operational performance and sustained business growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aebfa201-372e-4ce2-b8cb-8ffae6216a9f.png","url":"https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs","@id":"https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Managed Service Providers (MSPs)?","@type":"Question","acceptedAnswer":{"text":"Sunrise MSP Solution empowers service providers to excel in delivering exceptional customer service while maintaining cost control and competitive edge in their markets.It provides a centralised platform for managing contractual commitments across diverse customers and complex service hierarchies. With Sunrise MSP, you gain clarity and efficiency in meeting service level targets and reporting obligations, reducing support costs and enhancing service quality.This comprehensive solution supports multi-channel communication (telephone, email, self-service, social media), ensuring robust service management disciplines. Sunrise MSP integrates seamlessly to offer a holistic view of customer interactions, enabling efficient operational performance and sustained business growth.","@type":"Answer"}},{"name":"Who Uses Managed Service Providers (MSPs)?","@type":"Question","acceptedAnswer":{"text":"MSPs, technology and shared services in the UK.","@type":"Answer"}}]},{"@id":"https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Information Technology Service Management (ITSM) Tools","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"Managed Service Providers (MSPs)","position":3,"item":"/software/1067763/Managed-Service-Providers-MSPs","@type":"ListItem"}]}]}
</script>
