Who Uses This Software?

Make To Order and Engineer to Order manufacturing Product Configuration and complex quoting

Average Ratings

4 reviews
  • Overall 2.5 / 5
  • Ease of Use 2.5 / 5
  • Customer Service 1.7 / 5
  • Features 2.8 / 5
  • Value for Money 2 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Seradex
  • http://www.seradex.com
  • Founded 1991
  • Burlington, Ontario

About Seradex ERP

Seradex ERP is a manufacturing solution that integrates to major Accounting Software products (Great Plains, ACCPAC, BV, QuickBooks), Microsoft Office, GoldMine and AutoCAD. Seradex works well in both make-to-order and make-to-stock environments but is best suited to companies that need a Product Configurator. The core ERP modules cover quoting, order entry, production, bills of material, purchasing, inventory control, shipping & invoicing.

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Seradex ERP Features

  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Bills of Material
  • Budgeting & Forecasting
  • Change Orders
  • Cost-to-Completion Tracking
  • Invoice Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Purchase Order Management
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management
  • Bills of Material
  • Document Management
  • Inventory Management
  • Order Management
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Reporting/Analytics
  • Safety Management
  • Supplier Management
  • Supply Chain Management
  • Document Management
  • Forecasting
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • 2D Drawing
  • 3D Modeling
  • Analysis & Constraints
  • Custom Pricing Options
  • Inventory Management
  • Recommendation Engine
  • eCommerce

Seradex ERP Most Helpful Reviews

Poorly Designed and Support Unable to support their own software

Reviewed on 21/9/2018
Ali S.
Senior Network Administrator
Machinery, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Seradex wasn't able to solve much. Bad Customer service. Seradex will not take any responsibility for their Mistakes. no Dashboard . 90% of the built report are useless. spent 2.5 years trying to developed production report per department and they have yet to create a report based on our Needs . There's a lot of poor communication between the sales team , help disk and developers. I would not Recommended this software company to anyone . Thanks

Pros: Sales Consultant was good. Everybody else didn't care or didn't know how to use their own software

Cons: Functionality is poorly designed.
Full of Bugs
New bugs every month. Most updates don't get Tested
a Lot of Loop Holes
Poor Schedule system

It was over sold on the functionality and ease of use. Terrible customer support and implementation.

Reviewed on 15/12/2017
Verified Reviewer
President, COO
Oil & Energy, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: There was a tech that spent alot of time on conference calls to try to walk our team through the software.

Cons: The sales rep over sold the software and then technical support could not support the setup. When issues started happening with failures in the system Seradex began going radio silent and then they just kept demanding more money to adapt software to basic business functionalities of a business. The experience over a course of a year was extremely disappointing.

Good Value and Customizability

Reviewed on 4/4/2017
Robert K.
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
3 / 5
Value for Money

Comments: Good tool, many features and available customizability. Support and services are good updates sometimes can be released prematurely cause it issues in many aspects of the program.

Shop Floor review

Reviewed on 4/4/2017
Mike B.
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I use Seredex mostly at a production level. I like some of the features like how our IT dept can customize it to fit our needs on the shop floor.

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