--- description: Learn more about Coax price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Coax Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Coax](/software/1052062/coax) # Coax Canonical: https://www.capterra.ie/software/1052062/coax Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/1052062/coax?page=2) > Coax Conversational AI, Comment DM sms through to sale without lifting a finger\! OR you reply manually, you're in full control > > Verdict: Rated **5.0/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Coax? Ecommerce brands Automotive, Dealerships, Workshops Restaurants, hospitality, events Beauty, cosmetics, skincare Pharmacy, Health, Hospital ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 9 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Coax ## Commercial Context - **Starting Price**: A$299.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Arab Emirates, United Kingdom, United States ## Features - CRM - Customer History - Interaction Tracking - Multi-Channel Communication - Personalisation - Reporting & Statistics - Template Management - Third-Party Integrations - Workflow Management ## Integrations (62 total) - AVANSER - AdRoll - Amazon Seller Tool - Asana - Bitly - Buffer - ClickUp - Cobalt - Core Practice - Delacon - Docusign - Eventbrite - Facebook Business Suite - Gmail - Google Analytics 360 ... and 47 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software) ## Alternatives 1. 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We now run our product repair/servicing communication \& payments exclusively through coax - and get many compliments \& reviews for how good our service is. We probably save 2-3 days for every repair/service by eliminating invoices/emails back and forth and just using Text/Coax payments. > > **Cons**: Everything has been positive so far \& further improvements are constantly being made. \[sensitive content hidden\] and the team are running a tight ship and are great to deal with. > > Has been over and above expectations. We were skeptical because our old service "did the job" but nearly every aspect has been an improvement. ----- ### "Coax Has Transformed Communication in Our Medical Practice" — 5.0/5 > **Krystian** | *6 May 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Streamlines communication across referrers, doctors, and patients. Reduces reliance on multiple systems, minimising errors and double-handling. Saves significant time in daily operations. Highly responsive and approachable support team. Genuine engagement with client feedback. Continuous improvements based on real user needs. > > **Cons**: As with any evolving platform, occasional updates require minor workflow adjustments. Initial setup and integration may take some planning (but support is excellent). > > We've been using Coax in our specialist medical practice for some time now, and it has proven to be an invaluable tool for streamlining our operations. It has significantly improved the way we communicate with both our referrers, doctors and patients—cutting down on back-and-forth between multiple systems, reducing errors, and ultimately saving us a great deal of time in our daily workflows. What sets Coax apart is not just the product itself, but the people behind it. Their team is responsive, approachable, and genuinely interested in understanding the specific needs of our practice. They’ve taken the time to listen to our feedback and have implemented changes that have made a noticeable difference. It’s clear they’re committed to ongoing improvement and supporting their users. We highly recommend Coax to other medical businesses looking to improve communications, enhance efficiency, and work with a company that truly values its clients. ----- ### "Amazing 10/10 Recommendation\!" — 5.0/5 > **Alan** | *27 January 2026* | Alternative Medicine | Recommendation rating: 3.0/10 > > **Pros**: The great communication and customer support, and its AI abilities. It’s ease of use is also ability to track all your conversations and turn them into a task list > > **Cons**: Nothing to complain. Every feature you can think of is there, and if its not, the team will work with you to fulfil your idea ----- ### "Give Coax a go - you'll thank yourself later" — 5.0/5 > **Shelley** | *10 February 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Coax is a no-brainer for us. My customers are low-tech grandmas but they can all text - so having Coax makes it easy for them to ask questions which often turn into sales. > > **Cons**: Having just migrated from Podium, this only thing I'm having to re-do is the FAQ template - which is easy enough to set up. > > The best thing about Coax is the people. I can easily get help and bounce ideas for feature request etc - such a rare treat from SaaS companies\! ----- ### "Coax makes life so much easier" — 5.0/5 > **Christine** | *24 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The onboarding process was very smooth, and functionality is so much better. My contact us, Instagram, Facebook, and website chat all go to me via Coax. So much more streamlined, and I don’t miss messages. Support is excellent, and the team is easily contactable. > > **Cons**: I guess I’ve made requests for new functionality that would benefit myself (and others), and they’re in development. Nothing to dislike they actually build the stuff that's requested. > > I decided to try Coax after being locked into a contract with a significantly higher alternative for a year. Seeing that Coax were month-to-month for billing made this a low-risk decision. I’m very happy with my decision to transfer and highly recommend it. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/1052062/coax?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/1052062/coax) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data