---
description: Learn more about Infradesk price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Infradesk Pricing, Cost & Reviews - Capterra Ireland 2026
---

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# Infradesk

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> Do you want to open tickets, manage workflows, control assets and obtain metrics with just one online tool? Use Infradesk.
> 
> Verdict: Rated **5.0/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Infradesk?

Infradesk is a service management and internal management tool. It has complete solutions for opening calls, asset management, projects, cost center, chat, among others.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 17 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infradesk

## Commercial Context

- **Starting Price**: R$69.90
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese
- **Available Countries**: Brazil

## Features

- Activity Dashboard
- Alerts/Notifications
- Analytics
- Asset Tracking
- Assignment Management
- Automated Routing
- Calendar Management
- Collaboration Tools
- Contract/License Management
- Deadline Management
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Macros/Templated Responses
- Prioritisation
- Problem Management
- Project Planning
- Project Tracking
- Real-Time Notifications
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Status Tracking
- Sub-Task Management
- Supplier Management
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)
- [Service Desk Software](https://www.capterra.ie/directory/31027/service-desk/software)
- [IT Project Management Software](https://www.capterra.ie/directory/30952/it-project-management/software)
- [IT Service Software](https://www.capterra.ie/directory/30672/it-service/software)
- [Task Management Software](https://www.capterra.ie/directory/10030/task-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.ie/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.ie/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Alloy Navigator](https://www.capterra.ie/software/108129/alloy-navigator) — 4.5/5 (64 reviews)
4. [TeamDynamix](https://www.capterra.ie/software/121317/teamdynamix) — 4.4/5 (150 reviews)
5. [ManageEngine ServiceDesk Plus](https://www.capterra.ie/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews)

## Reviews

### "Great" — 5.0/5

> **Edinaldo** | *24 May 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Of all the facets of infra, the best is functionality and user interaction.
> 
> **Cons**: Not applicable, as infradesk is a powerful tool.

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### "Ferramenta de alta qualidade, excelente para organizar todos os processos da empresa\!" — 5.0/5

> **Cassila Lais** | *2 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: consigo saber exatamente o diagnóstico do que faço e como resolver.
> 
> **Cons**: Eu gostei de tudo, até o momento o infradesk está em disparado em relação a outras ferramentas.
> 
> Suporte excelente, sempre à disposição e como é simples acessar e começar a usar\!

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### "Software muito completo, o Infradesk revolucionou nosso suporte de TI." — 5.0/5

> **Michael** | *11 May 2023* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: O Infradesk descarta a necessidade de utilizar softwares externos, oferecendo alguns recursos como "Agenda" e "Gerenciamento de Projetos" dentro do próprio sistema.
> 
> **Cons**: Não encontramos problemas relevantes ao ponto de citar aqui. A equipe do Infradesk está sempre de prontidão para solucionar os problemas que surgem no dia a dia.
> 
> Extremamente positiva. A equipe do Infradesk sempre atende nossas necessidades e estão sempre atualizando a ferramenta e lançando recursos novos. Parceria fundamental para o sucesso do nosso time.

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### "Avaliação de qualidade Infradesk" — 5.0/5

> **Adriano** | *6 May 2023* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: Sistema muito intuitivo, Fácil implementação, organiza as tarefas diárias, amplia e organiza a comunicação entre os setores, Rápido, Ágil, e de baixo custo, ferramenta completa para gerenciamento de tarefas chamados e equipamentos
> 
> **Cons**: Sistema poderia trazer mais opções de relatórios e mais opções de dashboard, trazer a possibilidade de comparativos de gráficos por período de analise.
> 
> Implantamos o Infradesk na empresa no intuito de controlar os chamados para área de TI, e fomos ajudando a melhorar a ferramenta e ampliamos para todas as áreas da empresa, hoje é possível realizar os lançamentos de despesas através do Infradesk com aprovação e controle orçamentário, além de suas funções originais, aperfeiçoando assim o fluxo interno e a comunicação entre ares.

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### "Help Desk Top" — 5.0/5

> **Maicon** | *6 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Facilidade, agilidade, visões das solicitações
> 
> **Cons**: O design do sistema é um pouco antogo, poderia ser customizavel tambem cada tipo de cliente
> 
> A experiencia no geral é otima

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## Links

- [View on Capterra](https://www.capterra.ie/software/1046490/infradesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10007353/Infradesk/> |
| en-AE | <https://www.capterra.ae/software/1046490/infradesk> |
| en-AU | <https://www.capterra.com.au/software/1046490/infradesk> |
| en-CA | <https://www.capterra.ca/software/1046490/infradesk> |
| en-GB | <https://www.capterra.co.uk/software/1046490/infradesk> |
| en-IE | <https://www.capterra.ie/software/1046490/infradesk> |
| en-IL | <https://www.capterra.co.il/software/1046490/infradesk> |
| en-IN | <https://www.capterra.in/software/1046490/infradesk> |
| en-NZ | <https://www.capterra.co.nz/software/1046490/infradesk> |
| en-SG | <https://www.capterra.com.sg/software/1046490/infradesk> |
| en-ZA | <https://www.capterra.co.za/software/1046490/infradesk> |
| pt | <https://www.capterra.com.br/software/1046490/infradesk> |
| pt-PT | <https://www.capterra.pt/software/1046490/infradesk> |

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