Sontai

Excellent Service

Comments: The Sontai team is easily accessible, responds quickly and is always solution-oriented.

Pros:

The platform is very user-friendly. All reports are tidied up in the same place, making it easy for everyone.

Cons:

Rarely is there a slowness issue when the reports are refreshing.

Sontai Review

Comments: Very easy to work with , always very supportive and quick in response.

Pros:

Speed of action, clear communication, and understanding of our industry and business. Sontai have been a partner of ours for a number of years, and have proven themselves to be best in class. They have allowed us to leverage and embed data within our business to a far greater extent than before.

Cons:

Not much, no real negatives to call out thus far.

Alternatives Considered: Nielsen Marketing Cloud

Reasons for Switching to Sontai: Trust and communication style , ease of use

Great for vizualisation and perfect to share with teams!

Pros:

Super easy to setup -- and gives a great overview of what's happening across several sales channels.

Cons:

I'd love to get my reports by email directly, it would save me even more time!

Game changer - our abundance of data is now a powerful business asset

Comments: Our relationship with Sontai has seen our business move from having lots of data that was simply too complicated to benefit from. Using the Sontai platform and their teams expertise we are now using all of this data to effectively manage the company to achieve it's goals. Game changer for us.

Pros:

The platform is extremely user friendly and allows our internal users and data owners to manage access to dashboards in a much simpler way than if we used native power bi functionality, which is confusing for users who aren't Power BI administrators.

Cons:

Absolutely nothing, the platform is awesome and the support team are exceptional.

Everything at a glance

Pros:

Sontai gives us an amazing quick glance overview of our business and key KPIs. Our previous method of looking at multiple data sources was tedious and seriously time-consuming. Sontai integrates all of our data into one, clear dashboard and gives us the insights we need immediately (we check stats daily, so much easier than logging into dozens of different systems!). The team was also really good at understanding what data we needed to see and why and then visualising that for us in the platform. Also, the pricing provides incredible value compared to the other options we looked at!

Cons:

It would be nice to have more personalisation or themes to brand it a bit more.

Great service at great value

Pros:

Gives wider team ability to more self sufficient Great value for money Responsive and Supportive team

Cons:

Would be great if we could add in higher numbers of segmentation

An excellent Data solution that fits my business needs

Comments: Excellent service and really listen to my requirements to build an excellent scorecard with all of my relevant data on it.

Pros:

Easy to use with clear and concise data provided at a touch of a button. Great for toppling data analysis but allows for deeper dives to get the granular detail when required.

Cons:

when exporting the data it would be good it could have the data allowing for more manipulation using filters so the data can be filtered better.

Nice tool to have for any Operations Manager that needs quick access to data visualisation

Pros:

Easy to set up and use and didn't had to break the bank for it.The support is excellent and they are always happy to listen.There are some well thought, pre-made reports which are really good.

Cons:

I wish there were more pre-made reports to choose and from what I heard talking to them, they are only starting and there is more to come. Probably by the time you read this, they've already covered this concern.

Noisy Snacks x Sontai

Comments: Working with Sontai has step changed how we view and understand our business performance. The platform has enabled us to integrate all of our business and finance models which gives us ease of access to our data, all in one place. [SENSITIVE CONTENT] and the team also successfully rose to the challenge to incorporate our Amazon Business platforms into the dashboard which now gives us real-time sales analytics. Their skill and knowledge in this area have proved a real asset to our business.

Pros:

The software is easy to use and a key feature is its ability to have the data from all of our finance and sales platforms in one place. The data is live and up to date which makes it easy to update sales trackers and view variances in customer performance.

Cons:

One improvement that could be made is how historical sales data is viewed e.g. month buttons on the sales performance dashboard to view previous calendar months sales