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MyPlace
What Is MyPlace?
MyPlace offers a streamlined solution for integrating WiFi networks with CRM and marketing applications. Our platform enables businesses to efficiently manage customer data and enhance marketing strategies through secure, seamless connectivity.
It seamlessly syncs data with popular marketing apps like MailChimp and ActiveCampaign. Compatible with Ubiquiti UniFi networks, the platform offers APIs for real-time contact updates and integrates with review sites to boost online presence.
The platform automates marketing, fostering customer retention by leveraging WiFi-obtained data for targeted campaigns. Customizable with company branding, MyPlace Connect turns guest WiFi into a marketing asset, enhancing visibility, revenue, and loyalty.
With customizable features and reliable support, MyPlace caters to sophisticated operational needs, turning your WiFi network into a valuable tool for insightful customer engagement and targeted marketing efforts.
Who Uses MyPlace?
MyPlace is ideal for mid-sized hospitality and retail businesses with established WiFi networks. Our solution caters to organizations that have a dedicated marketing team that need more customer data
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Reviews of MyPlace
Average score
Reviews by company size (employees)
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- 201-1,000
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10/10 Would Recommend To Friends & Family Who Own Businesses
Comments: Awesome experience from the start. Great, reliable product that works as advertised. Excellent customer service. 10/10 would recommend to friends and family.
Pros:
Easy to work with! [sensitive content hidden] lives and works in a different time zone, but is always super responsive with the rare question or request. I say it's rare because once it's been set up it's worked flawlessly. I love offering free-wifi to our guests. It keeps them here longer and it a competitive advantage in a hyper-competitive industry. It also increases their Average Order Value (AOV).
Cons:
I'd love the access points to come with integrated bluetooth beacon technology to let guests know it exists when they are in range.
MyPlace Media Response
5 months ago
Thanks James
MyPlace is great for capturing customer data
Comments: Support has been very responsive when any issues arise. Always a quick answer and if needed they will logon to our system and help us resolve any problems that arise.
Pros:
The ease for our customers to logon and for us to capture their information.
Cons:
Sometimes the time difference with the US would be an issue but they always responded.
MyPlace Media Response
8 months ago
Thanks Michael
Great source of data
Pros:
Easy integration with our Mailchimp service and the volume of data we were able to collect
Cons:
Didn't have the advanced features of some alternatives, but did the basics very well
An important service for our UniFi and Mailchimp marketing portal
Comments: Absolutely brilliant, from my first contact on live chat to fully implementing the software and service. All of the team are really helpful and go above and beyond to ensure the service is setup and running correctly. No question is too stupid for them.
Pros:
Everything is in one place and really easy to setup and use. The inbuilt integrations with UniFi and Mailchimp are right up there.
Cons:
Nothing as yet! Everything is easy to use and the team are ultra responsive and helpful.
MyPlace Media Response
9 months ago
Thanks Paul!
Alternatives Considered:
Excellent Customer Service
Pros:
Customer service stayed with me for two hours while I tried to figure out our network to open the port.
Cons:
I have not had any issues with Myplace at the current moment
MyPlace Media Response
7 months ago
Thanks John
