18 years helping Irish businesses
choose better software

What Is MyPlace?

Are you looking for a better way to increase customer retention and loyalty? Boost your marketing reach with MyPlaceConnect, the ultimate portal software for capturing valuable customer data on your WiFi network.

Our solution transforms your WiFi network into a powerful marketing tool, enabling you to engage directly with your customers. Integrate seamlessly with a range of top-tier WiFi hardware solutions, including Ubiquiti UniFi, Cisco Meraki & Cambium. Try 14 days for free!

Who Uses MyPlace?

MyPlace is ideal for mid-sized hospitality and retail businesses with established WiFi networks. Our solution caters to organizations that have a dedicated marketing team that need more customer data

MyPlace Software - Increase customer retention and loyalty by capturing valuable customer data on your WiFi network
MyPlace Software - Save time by connecting to your favourite tools through lighting-fast integrations for real-time data synchronization
MyPlace Software - Turn your WiFi into a Marketing machine through email capture, micro targeting, event tracking and social login
MyPlace Software - Generate more revenue effortlessly by turning your customer data and analytics into auctionable insights
MyPlace Software - Identify and reward your best customers through loyalty stats while bringing lapsed customers back for more

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Reviews of MyPlace

Average score

Overall
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Paul
Director in UK
Computer Networking, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

An important service for our UniFi and Mailchimp marketing portal

5.0 last year

Comments: Absolutely brilliant, from my first contact on live chat to fully implementing the software and service. All of the team are really helpful and go above and beyond to ensure the service is setup and running correctly. No question is too stupid for them.

Pros:

Everything is in one place and really easy to setup and use. The inbuilt integrations with UniFi and Mailchimp are right up there.

Cons:

Nothing as yet! Everything is easy to use and the team are ultra responsive and helpful.

MyPlace Media Response

last year

Thanks Paul!

James
Co-owner in US
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

10/10 Would Recommend To Friends & Family Who Own Businesses

5.0 10 months ago

Comments: Awesome experience from the start. Great, reliable product that works as advertised. Excellent customer service. 10/10 would recommend to friends and family.

Pros:

Easy to work with! [sensitive content hidden] lives and works in a different time zone, but is always super responsive with the rare question or request. I say it's rare because once it's been set up it's worked flawlessly. I love offering free-wifi to our guests. It keeps them here longer and it a competitive advantage in a hyper-competitive industry. It also increases their Average Order Value (AOV).

Cons:

I'd love the access points to come with integrated bluetooth beacon technology to let guests know it exists when they are in range.

MyPlace Media Response

9 months ago

Thanks James

Michael
Group Accountant in Ireland
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great source of data

5.0 last year

Pros:

Easy integration with our Mailchimp service and the volume of data we were able to collect

Cons:

Didn't have the advanced features of some alternatives, but did the basics very well

Valerie
General Manager in US
Hospitality, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Incredible Email Capturing Tool

5.0 4 months ago

Comments: Overall, my experience with MyPlace has been fantastic. It’s a reliable and efficient platform that has simplified the way I work and collaborate with my team. The support team has been responsive, which is a huge plus, and I feel like I can really count on this tool for my day-to-day needs. Direct access for help is amazing. Thank you [sensitive content hidden]!

Pros:

What I love most about MyPlace is its intuitive design and user-friendly interface. It makes it easy to manage tasks and stay organized without feeling overwhelmed. The tool’s customization options allow me to tailor my workspace to my exact needs, which really enhances productivity.

Cons:

Honestly, my only regret is not knowing about MyPlace sooner! It’s already making a difference in our day-to-day tasks.

MyPlace Media Response

3 months ago

Thanks Valerie, Much appreciated! Peadar

Michael
President in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

MyPlace is great for capturing customer data

5.0 last year

Comments: Support has been very responsive when any issues arise. Always a quick answer and if needed they will logon to our system and help us resolve any problems that arise.

Pros:

The ease for our customers to logon and for us to capture their information.

Cons:

Sometimes the time difference with the US would be an issue but they always responded.

MyPlace Media Response

last year

Thanks Michael

Andrew
Owner in UK
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great experience

5.0 last year

Comments: Great - they went over and above what was expected from them, sorting my issue without me needing to become involved

Pros:

The ease of use and the accessibility of their help function and chat facility

Cons:

no cons - the software works as i would want it to

MyPlace Media Response

last year

Thank you Andrew

Sarah
Owner in Ireland
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Very effective at building email database

5.0 last year

Pros:

Easy to use after initial setup. Integrates very well into my Mailchimp account. Very good at collecting customer email addresses

Cons:

Initial setup with my WiFi network took a bit of effort, but worked great after that

MyPlace Media Response

last year

Thank You Sarah!

John
Production Manager Lighting Designer in US
Restaurants, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Excellent Customer Service

5.0 11 months ago

Pros:

Customer service stayed with me for two hours while I tried to figure out our network to open the port.

Cons:

I have not had any issues with Myplace at the current moment

MyPlace Media Response

11 months ago

Thanks John

Michael
Owner in Ireland
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Guest WiFi Marketing Service

5.0 last year

Comments: Happy with product and MyPlace Connect team

Pros:

Quick and easy to install with no extra hardware required. Customer support was excellent

Cons:

Nothing really, it just works well with the rest of our marketing apps

MyPlace Media Response

last year

Thanks Michael!

Mari
Office Manager in US
Hospitality, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy and Great Customer Service

5.0 last year

Pros:

I really like how easy MyPlace Connect is to use and Peadar has been so helpful

Cons:

Since we are still in the new phase, I do not have a "con" yet

MyPlace Media Response

last year

Thank you Mari!