MyPlace

Incredible Email Capturing Tool

Comments: Overall, my experience with MyPlace has been fantastic. It’s a reliable and efficient platform that has simplified the way I work and collaborate with my team. The support team has been responsive, which is a huge plus, and I feel like I can really count on this tool for my day-to-day needs. Direct access for help is amazing. Thank you [sensitive content hidden]!

Pros:

What I love most about MyPlace is its intuitive design and user-friendly interface. It makes it easy to manage tasks and stay organized without feeling overwhelmed. The tool’s customization options allow me to tailor my workspace to my exact needs, which really enhances productivity.

Cons:

Honestly, my only regret is not knowing about MyPlace sooner! It’s already making a difference in our day-to-day tasks.

An important service for our UniFi and Mailchimp marketing portal

Comments: Absolutely brilliant, from my first contact on live chat to fully implementing the software and service. All of the team are really helpful and go above and beyond to ensure the service is setup and running correctly. No question is too stupid for them.

Pros:

Everything is in one place and really easy to setup and use. The inbuilt integrations with UniFi and Mailchimp are right up there.

Cons:

Nothing as yet! Everything is easy to use and the team are ultra responsive and helpful.

Great source of data

Pros:

Easy integration with our Mailchimp service and the volume of data we were able to collect

Cons:

Didn't have the advanced features of some alternatives, but did the basics very well

10/10 Would Recommend To Friends & Family Who Own Businesses

Comments: Awesome experience from the start. Great, reliable product that works as advertised. Excellent customer service. 10/10 would recommend to friends and family.

Pros:

Easy to work with! [sensitive content hidden] lives and works in a different time zone, but is always super responsive with the rare question or request. I say it's rare because once it's been set up it's worked flawlessly. I love offering free-wifi to our guests. It keeps them here longer and it a competitive advantage in a hyper-competitive industry. It also increases their Average Order Value (AOV).

Cons:

I'd love the access points to come with integrated bluetooth beacon technology to let guests know it exists when they are in range.

MyPlace is great for capturing customer data

Comments: Support has been very responsive when any issues arise. Always a quick answer and if needed they will logon to our system and help us resolve any problems that arise.

Pros:

The ease for our customers to logon and for us to capture their information.

Cons:

Sometimes the time difference with the US would be an issue but they always responded.

Great experience

Comments: Great - they went over and above what was expected from them, sorting my issue without me needing to become involved

Pros:

The ease of use and the accessibility of their help function and chat facility

Cons:

no cons - the software works as i would want it to

Very effective at building email database

Pros:

Easy to use after initial setup. Integrates very well into my Mailchimp account. Very good at collecting customer email addresses

Cons:

Initial setup with my WiFi network took a bit of effort, but worked great after that

Excellent Customer Service

Pros:

Customer service stayed with me for two hours while I tried to figure out our network to open the port.

Cons:

I have not had any issues with Myplace at the current moment

Guest WiFi Marketing Service

Comments: Happy with product and MyPlace Connect team

Pros:

Quick and easy to install with no extra hardware required. Customer support was excellent

Cons:

Nothing really, it just works well with the rest of our marketing apps

Easy and Great Customer Service

Pros:

I really like how easy MyPlace Connect is to use and Peadar has been so helpful

Cons:

Since we are still in the new phase, I do not have a "con" yet