--- description: Learn more about RemoteLock price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RemoteLock Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [RemoteLock](/software/1035199/remotelock) # RemoteLock Canonical: https://www.capterra.ie/software/1035199/remotelock Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/1035199/remotelock?page=2) > RemoteLock offers access-centered property operations solutions and integrations for vacation rental and multifamily portfolios. > > Verdict: Rated **2.8/5** by 18 users. Top-rated for **Ease of Use**. ----- ## Overview ### Who Uses RemoteLock? Property managers and owners in multifamily, vacation rental, and other similar businesses with more than 30 doors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 18 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 2.7/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: RemoteLock ## Commercial Context - **Starting Price**: US$72.00 - **Pricing model**: Other - **Pricing Details**: Pricing plans start at $6/device/month, billed annually. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Japanese - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more ## Features - Access Controls/Permissions - Alerts/Notifications - Employee Management - Event Management - Real-Time Monitoring - Visitor Management ## Integrations (63 total) - Akia - Alfred - AppFolio Property Manager - August - Barefoot - Beds24 - Bookerville - Booking Automation - BookingWithEase - BrightSide - ButterflyMX - CHECKIN - Campspot - ChargeAutomation - Chekin App ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Physical Security Software](https://www.capterra.ie/directory/30595/physical-security/software) ## Alternatives 1. [Brivo Access](https://www.capterra.ie/software/1017007/brivo-access) — 4.3/5 (54 reviews) 2. [Kisi](https://www.capterra.ie/software/147727/keyless-door-access) — 4.2/5 (57 reviews) 3. [Novagems](https://www.capterra.ie/software/188725/novagems) — 4.5/5 (20 reviews) 4. [CASH](https://www.capterra.ie/software/92976/cash) — 4.5/5 (24 reviews) 5. [VIDIX Control](https://www.capterra.ie/software/205838/vidix-control) — 4.1/5 (7 reviews) ## Reviews ### "Great product but extremely incompetent customer service" — 1.0/5 > **Ross** | *23 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: When it works, it is great. We can manage our properties and offer our customers a seamless effecient experience. > > **Cons**: Their bismal lack of customer service and follow up on warranty items is atrocious. Also, they have no emergency services which if very important when their systems fail which happens. Considering giving access to someone's shelter is the extremely important, this should be recognized. Not only do they not have an emergency support system, they basically lack any support system as it take weeks and often months to get anything resolved with them. > > When it works, it is great. When it doesn't, it take many months, literally, to resolve anything. If you have an issue or a warranty, you have to push, beg and plead to get anything accomplised. We have over 28 locks with them and they act as though you don't exist. I can't imagine with their extreme lack of customer service this business can withstand being around for the long haul as they need to do a serious rehaul of how their customer service to do so. Feeling taken and stuck with a company that doesn't care about anything but a sale and absolutely no support. If you have other options, take them\! ----- ### "RemoteLock | Interface & accessibility" — 5.0/5 > **Dru** | *12 June 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Ease of functionality. The system has a user friendly interface and is easy to navigate for first time users. > > **Cons**: When a device disconnects from WiFi or there is an issue within the locks system, the user has to go to that systems login to readjust the WiFi or troubleshoot the issue. Not something RemoteLock can necessarily fix as they are a third-party but it would be nice to repair all within one app. ----- ### "Terrible customer service" — 3.0/5 > **Jose** | *16 December 2024* | Real Estate | Recommendation rating: 1.0/10 > > **Pros**: Purchase 3 locks @700$ each. One of the broke about 6 months after. The other two have been working for a little over two years. > > **Cons**: Requires a subscription. I purchased a Schlage to replace the one that broke down and have no complaints. Best is that I don’t have to pay for a subscription. > > The customer service is the worst I have experienced. ----- ### "Terrible Customer Service, Hardware not recommended for outdoor use" — 2.0/5 > **Birdie** | *20 December 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: We have over 20 RemoteLock locks and have been customers for about five years. Unfortunately, despite a significant investment, we have likely replaced almost every lock at least once, many of them failing in under two years. Customer service is extremely poor. It is difficult to reach anyone, the process to get actual help involves many steps, and responses are rarely prompt. When issues arise, it often feels like you are on your own. The software itself has good ideas and functionality. Being able to see when guests check in, integrate with other property management software, automate code creation, and email guests is genuinely helpful. The concept of the platform is solid. However, the hardware is the major failure point, and I strongly advise not purchasing RemoteLock hardware directly. In our experience, they do not stand behind their products. We have dealt with moisture getting inside locks, locks suddenly stopping working, keypads and numbers not being read, and complete failures without warning. Indoor locks performed reasonably well, but outdoor locks were a consistent problem. We are located in Michigan, where we experience extreme summer heat, extreme winter cold, wind, moisture, and everything in between. The locks performed far worse in cold and windy months, with frequent failures in winter conditions. We have invested an obscene amount of money trying to make this system work. After years of replacements, troubleshooting, and frustration, we are now transitioning away from RemoteLock hardware. Despite our best efforts to make our investment successful, it ultimately failed. Do not purchase RemoteLock hardware. You will most likely regret it, especially if you operate in cold climates. > > **Cons**: Hardware issues with outdoor locks in both extreme heat and cold; as well and Customer Service is the absolute worst. SO hard to reach and very rarely can help resolve issues causing you to figure out yourself which takes a ton of time I don't have or purchasing a new lock to replace a fairly new lock that was not inexpensive. > > Hot \& Cold. When things work well it's a great software and system. When they don't, nothing is resolved quickly or resolved at all, and the solution is usually to just buy another (very expensive) lock. ----- ### "NEVER TRUST THIS COMPANY" — 1.0/5 > **Amanda** | *11 April 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: I would never trust them again so it does not matter. > > **Cons**: Their support disappears when they have technical issues company wide. > > I would do zero if I could. We loved working with remotelock, but for the last few weeks it has been a nightmare. Codes suddenly dissapearing from our locks, guests not being able to get in, ALWAYS after hours when we have limited ability to solve it. Fast forward today and they have the AUDACITY of saying they are sorry for the OUTAGE they have had for two weeks. WHY WOULD YOU NOT HAVE TOLD US THIS? We could have prepared by staffing up overnight, or had back up plans in place. All the while support was no where to be found. I must have submitted a hundred tickets. What a perfect example of what not to do when your company experiences an outage. Unbelievable. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/1035199/remotelock?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/1035199/remotelock) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data