---
description: Learn more about Microsoft 365 Help Desk Ticketing System price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft 365 Help Desk Ticketing System Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Microsoft 365 Help Desk Ticketing System](/software/1032771/microsoft-365-help-desk-ticketing-system)

# Microsoft 365 Help Desk Ticketing System

Canonical: https://www.capterra.ie/software/1032771/microsoft-365-help-desk-ticketing-system

> Centralized internal help desk software that allows businesses to manage, track, and resolve issues using Microsoft 365.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Veelead Solutions

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User
- **Pricing Details**: Please contact Veelead Solutions for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Automated Routing
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Milvus](https://www.capterra.ie/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.ie/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/1032771/microsoft-365-help-desk-ticketing-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/255311/Microsoft-365-Help-Desk-Ticketing-System/> |
| en-AE | <https://www.capterra.ae/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-AU | <https://www.capterra.com.au/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-CA | <https://www.capterra.ca/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-GB | <https://www.capterra.co.uk/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-IE | <https://www.capterra.ie/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-IL | <https://www.capterra.co.il/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-IN | <https://www.capterra.in/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-NZ | <https://www.capterra.co.nz/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-SG | <https://www.capterra.com.sg/software/1032771/microsoft-365-help-desk-ticketing-system> |
| en-ZA | <https://www.capterra.co.za/software/1032771/microsoft-365-help-desk-ticketing-system> |

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