---
description: Learn more about Neon CRM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Neon CRM Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [Neon CRM](/software/102088/neoncrm)

# Neon CRM

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> Neon CRM is the integrated nonprofit relationship management platform for building the personal connections that drive growth.
> 
> Verdict: Rated **4.3/5** by 613 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Neon CRM?

Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 613 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Neon One
- **Location**: Chicago, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$139.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Neon CRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, Neon CRM is priced to fit any nonprofit or association's budget.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounting
- Alumni Management
- Application Management
- CRM
- Campaign Management
- Communication Management
- Contact Database
- Contact Management
- Donor Management
- Dues Management
- Electronic Payments
- Email Marketing
- Event Management
- Event Scheduling
- Forms Management
- Fundraising Management
- Grant Management
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Online Giving
- Payment Processing
- Pledge Management
- Receipt Management
- Recurring Giving
- Registration Management
- Reporting & Statistics
- Self Service Portal
- Social Media Integration
- Volunteer Management
- Website Management

## Integrations (15 total)

- Chariot
- ClickBid
- Constant Contact
- Cuseum
- Denali Fund
- Double the Donation
- Eventbrite
- Higher Logic Thrive
- Mailchimp
- QuickBooks Online
- QuickBooks Online Advanced
- TaxJar
- Ujoin
- VolunteerLocal
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Membership Management Software](https://www.capterra.ie/directory/20045/membership-management/software)

## Related Categories

- [Membership Management Software](https://www.capterra.ie/directory/20045/membership-management/software)
- [Fundraising Software](https://www.capterra.ie/directory/20047/fundraising/software)
- [Association Management Software](https://www.capterra.ie/directory/30113/association-management/software)
- [Donation Management Software](https://www.capterra.ie/directory/30548/donation-management/software)
- [Charity Software](https://www.capterra.ie/directory/30805/nonprofit/software)

## Alternatives

1. [DonorPerfect](https://www.capterra.ie/software/2698/donorperfect-fundraising-software) — 4.5/5 (1392 reviews)
2. [Givebutter](https://www.capterra.ie/software/172048/givebutter) — 4.8/5 (871 reviews)
3. [Bloomerang](https://www.capterra.ie/software/131207/bloomerang) — 4.7/5 (1287 reviews)
4. [Bonterra Network for Good](https://www.capterra.ie/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews)
5. [Blackbaud Raiser's Edge NXT](https://www.capterra.ie/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (417 reviews)

## Reviews

### "Great Time Saver" — 5.0/5

> **Miranda** | *13 August 2025* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: I enjoy that Neon is moving towards being an all in one software solution for our constituent needs.  I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience.
> 
> **Cons**: The reporting while expansive, is cumbersome.  I would rather just be able to grab any and all information that I wish when creating a custom report rather than having to find one that has the information I want and customizing it.  I would like to have a sign-in kiosk future for volunteers and for it to print name tags for them that includes their names and role.  I would also like to be able to create a recurring volunteer opportunity rather than having to create a new one each time.
> 
> Neon has continued to grow and make enhancements based on user input.  I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms.

-----

### "Neon CRM Review" — 5.0/5

> **Susan** | *26 February 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: It’s pretty easy to use compared to other CRM platforms I’ve used in the past. Log in, menus within CRM are easy to navigate.
> 
> **Cons**: Figuring out how to do certain platform functions has been a little challenging for me, but customer support is provides quick guidance.
> 
> Donor management is excellent. Creating and running campaigns easy to use. Events are easy to track, too. Love the platform that allows emails to go directly to donors, et al. I’m new at using Neon, but experience has been good so far.

-----

### "Neon keeps us pedaling\!" — 3.0/5

> **Deidre** | *26 February 2026* | Nonprofit Organisation Management | Recommendation rating: 4.0/10
> 
> **Pros**: The dashboard and being able to re-arrange it. The left side - member/donor navigation. Live demo and trainings. I like interactive learning. Great that they happen quickly.
> 
> **Cons**: The query/build a report is challanging. The Greater than but + or less than is hard. Sometimes you just want a basic search. I would really like viedo demo trainings. I am neurodivergent and I do not follow the written instructions well.
> 
> One on one demo with account rep for Windfall integration. I think watching the tools live is great and being able to talk to an accont rep while going thourgh a new product or tool.

-----

### "Highly recommend Neon CRM" — 5.0/5

> **Nicole** | *16 February 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
> 
> **Pros**: Neon CRM is very user-friendly. It has an intuitive interface that makes it easy for staff members to navigate without needing extensive training. This helps prevent data entry errors. &#10;&#10;I also like how Neon provides monthly webinars on product releases and updates to their platform. These webinars help us stay informed about new features, improvements, and best practices. It also shows that Neon is continuously improving its service and offerings. &#10;&#10;And finally, I like how Neon allows you to record not only donations, but store orders and grants. It makes managing these areas much more efficient and centralized.
> 
> **Cons**: I don't love Neon's donation forms because I wish they were more customizable. I also wish there were more customization options available for emails sent directly from the platform. While there are customization options available, I feel like both areas would benefit from more options.
> 
> Overall, our experience with Neon CRM has been great. We are happy with the platform and the capabilities that it provides.

-----

### "A necessary—but imperfect—tool belt for nonprofits" — 4.0/5

> **Danie** | *30 March 2026* | Arts & Crafts | Recommendation rating: 9.0/10
> 
> **Pros**: Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.
> 
> **Cons**: Neon CRM is in a transitional moment between legacy and next generation updates that feels a bit clunky. I wish their product team would have more support in order for updates to roll out faster and with fewer glitches.

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