---
description: Learn more about Sabio Virtual price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sabio Virtual Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Sabio Virtual](/software/1013474/sabio-virtual)

# Sabio Virtual

Canonical: https://www.capterra.ie/software/1013474/sabio-virtual

> Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Audisys Informatica

## Commercial Context

- **Starting Price**: R$50.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Sabio Virtual is available across four pricing plans:
R$ 70,00 per user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Portuguese
- **Available Countries**: Brazil

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Assignment Management
- Calendar Management
- Collaboration Tools
- Contract/License Management
- Customer Database
- Customer Support
- Dashboard
- Document Management
- Email Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Multi-Channel Communication
- Notes Management
- Prioritisation
- Problem Management
- Progress Tracking
- Real-Time Monitoring
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Editing
- Task Management
- Third-Party Integrations
- Ticket Management
- Time Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Service Desk Software](https://www.capterra.ie/directory/31027/service-desk/software)

## Related Categories

- [Service Desk Software](https://www.capterra.ie/directory/31027/service-desk/software)
- [Complaint Management Software](https://www.capterra.ie/directory/30674/complaint-management/software)
- [IT Management Software](https://www.capterra.ie/directory/10001/it-management/software)
- [Productivity Software](https://www.capterra.ie/directory/30968/productivity/software)
- [IT Service Software](https://www.capterra.ie/directory/30672/it-service/software)

## Alternatives

1. [Freshservice](https://www.capterra.ie/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.ie/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Alloy Navigator](https://www.capterra.ie/software/108129/alloy-navigator) — 4.5/5 (64 reviews)
4. [InvGate Service Management](https://www.capterra.ie/software/133392/service-desk) — 4.6/5 (108 reviews)
5. [SolarWinds Service Desk](https://www.capterra.ie/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews)

## Reviews

### "Sistema robusto e intuitivo" — 5.0/5

> **Lincoln** | *29 June 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Facilidade no uso e aplicação no dia a dia
> 
> **Cons**: Desenvolvimento de integração com API de outros sistemas.
> 
> Ganhei muito tempo ao adicionar meus conhecimentos no sábio e registrando meus chamados. Sistema muito prático e intuitivo.

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### "Muito pratico e barato" — 5.0/5

> **Mariel** | *5 October 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Facilidade , funcionalidade para dia dia da empresa
> 
> **Cons**: Nada , tudo funciona de acordo com comandos

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### "Custo Benefício e Funcionalidade" — 5.0/5

> **Jhonatan** | *26 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: As funções desse software, tem ótimas funções para que minha equipe de Suporte consiga atender nossos clientes da melhor forma possível, também a praticidade para realizar as consultas de chamados e atribuições de horas aos chamados e a facilidade para realizar fechamento dos clientes me faz ganhar muito tempo.
> 
> **Cons**: Acredito que todo software pode melhorar, o sábio me atende muito bem, acredito que não tenha coisas que não gosto no software, mas todas as atualizações com novas funções são muito bem vindas
> 
> Minha equipe de suporte ganha muito mais tempo e agilidade para tratar os chamados pois temos um grande volume de chamados por ser uma empresa de TI.

-----

### "Excelente" — 5.0/5

> **Ademir** | *26 July 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Senhas e procedimentos, software fácil de usar, editar etc..
> 
> **Cons**: Não tenho nada a dizer sobre não gostar. Me atende no que preciso
> 
> Eficácia, rapidez e muito bom para armazenamento de informações\!

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### "Ferramenta rápida e prática\!" — 4.0/5

> **Douglas Fernandes** | *26 July 2022* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: Facilidade de pesquisa de termos , e rapidez na pesquisa.
> 
> **Cons**: Layout confuso, demora pra assimilar, cadastro de categorias e outras coisas precisa ser mais intuitivo.
espaço pra armazenar muito limitado

## Links

- [View on Capterra](https://www.capterra.ie/software/1013474/sabio-virtual)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230665/Sabio-Virtual/> |
| en-AE | <https://www.capterra.ae/software/1013474/sabio-virtual> |
| en-AU | <https://www.capterra.com.au/software/1013474/sabio-virtual> |
| en-CA | <https://www.capterra.ca/software/1013474/sabio-virtual> |
| en-GB | <https://www.capterra.co.uk/software/1013474/sabio-virtual> |
| en-IE | <https://www.capterra.ie/software/1013474/sabio-virtual> |
| en-IL | <https://www.capterra.co.il/software/1013474/sabio-virtual> |
| en-IN | <https://www.capterra.in/software/1013474/sabio-virtual> |
| en-NZ | <https://www.capterra.co.nz/software/1013474/sabio-virtual> |
| en-SG | <https://www.capterra.com.sg/software/1013474/sabio-virtual> |
| en-ZA | <https://www.capterra.co.za/software/1013474/sabio-virtual> |
| pt | <https://www.capterra.com.br/software/1013474/sabio-virtual> |
| pt-PT | <https://www.capterra.pt/software/1013474/sabio-virtual> |

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