---
description: Learn more about Video Call Center price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center)

# Video Call Center

Canonical: https://www.capterra.ie/software/1013368/video-call-center

> Video-based customer service platform that helps businesses in the financial sector, healthcare, utilities and HR connect with clients.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Video Call Center?

Financial sector (banks and insurance companies)&#10;Utility providers&#10;Telecommunication companies&#10;Healthcare (Telemedicine)&#10;Human Resource&#10;Any company that provides customer service

## About the vendor

- **Company**: Abylon Software

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Hungarian, Romanian
- **Available Countries**: Hungary

## Features

- Call Centre Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Queue Management
- Reporting/Analytics

## Category

- [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.ie/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.capterra.ie/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Sobot](https://www.capterra.ie/software/1072329/Sobot) — 4.9/5 (92 reviews)
4. [Amazon Connect](https://www.capterra.ie/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.ie/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/1013368/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/software/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/software/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/> |
| en-AE | <https://www.capterra.ae/software/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/software/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/software/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/software/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/software/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/software/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/software/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/software/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/software/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/software/1013368/video-call-center> |
| es | <https://www.capterra.es/software/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/software/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/software/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/software/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/software/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/software/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/software/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/software/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/software/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/software/1013368/video-call-center> |
| fr | <https://www.capterra.fr/software/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/software/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/software/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/software/1013368/video-call-center> |
| it | <https://www.capterra.it/software/1013368/video-call-center> |
| nl | <https://www.capterra.nl/software/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/software/1013368/video-call-center> |
| pl | <https://www.capterra.pl/software/1013368/video-call-center> |

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