Glasscubes

Glasscubes Intranet/CRM - What a find

Comments: Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.

Pros:

- Easy of use - Breadth of Functionality - Amazing support - Great supporting documentation - Cross platform and device availability

Cons:

- would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.

Straightforward

Comments: I am using it as a Board member so all documents are loaded in preparation for meetings.

Pros:

It is easy to move between documents and I get notifications when new files are added

Cons:

I would like to be able to create a link from a document to take me direct to another. It would be helpful to be able to add private notes, all comments are visible.

Simple, secure and accessible

Comments: Glasscubes is a simple to use and administer document management and collaboration portal. It provides easy web-based access to users regardless of location/domain, document version control and audit trail, and messaging between users to notify updates or prompt next action.

Pros:

We have used Glasscubes for over 2 years to manage our bid development and project documentation. The key features that work well for us are:- Web based access allows staff based across multiple locations to connect, including those working on remotes sites not connected to our domain- Version control, easy to download/upload documents and provides detailed audit trail of activity- Ability to message users to notify a document has been updated, or requires input - invaluable during fast paced bid development- Easy to administer - setting-up new workspaces, enabling/disabling user access etc. takes seconds

Cons:

With over 50 folders now, the list would be easier to navigate if displayed by group instead of a single list

Cheap and cheerful collaboration

Pros:

Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding

Cons:

Poor versioning, real basic desktop UI, poor integration with mobile platforms

very practical software in team communication

Comments: this software has allowed me to better manage marketing, and also in team collaboration

Pros:

I use a lot more in marketing and in management and collaboration between colleagues. very easy to use in and well designed

Cons:

I don't encounter any problem with the software... for the moment I take advantage of its many services because this software has more advantages than disadvantages