---
description: Learn more about Microsoft Outlook price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Outlook Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook)

# Microsoft Outlook

Canonical: https://www.capterra.ie/software/1010311/microsoft-outlook

Page: 1 / 99\
Next: [Next page](https://www.capterra.ie/software/1010311/microsoft-outlook?page=2)

> Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events.
> 
> Verdict: Rated **4.5/5** by 2433 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft Outlook?

Students and professionals, businesses of all sizes, educational institutions, etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2433 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Microsoft Office for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Collaboration Tools
- Contact Management

## Integrations (13 total)

- Gmail
- Google Calendar
- HubSpot CRM
- Microsoft 365
- Microsoft Excel
- Microsoft OneNote
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft To Do
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Email Management Software](https://www.capterra.ie/directory/30553/email-management/software)

## Alternatives

1. [Gmail](https://www.capterra.ie/software/202338/gmail) — 4.8/5 (13346 reviews)
2. [Google Workspace](https://www.capterra.ie/software/168389/google-workspace) — 4.7/5 (17508 reviews)
3. [Microsoft 365](https://www.capterra.ie/software/58688/microsoft-365) — 4.6/5 (14048 reviews)
4. [Yahoo Mail](https://www.capterra.ie/software/1035225/yahoo-mail) — 4.2/5 (847 reviews)
5. [Mailchimp](https://www.capterra.ie/software/110228/mailchimp) — 4.5/5 (17579 reviews)

## Reviews

### "Best for Work Emails" — 4.0/5

> **Ravi** | *1 December 2025* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: I like Microsoft outlook as my work email , i find it better than gmail for work purpose also with the way Teams has improved in the past , you dont have to rely on external tools for collaboration so microsoft outlook package is great.
> 
> **Cons**: Outlook new version really really bad I dont why they are doing this I am still working on the legacy outlook thats why and dont want to switch to the new outlook ever. Also the outlook app for Mac is not very good and is not friendly as it is on a windows machine.
> 
> Overall it is better than gmail for work, because there can lot of back and fourth in work emails and Gmail is very bad if you're going through a big long thread of email, Gmail will confuse which email came befor which one while in outlook it is very organised where the thread emails shows up in sequence of the time it came in your inbox.

-----

### "Solid email and calendar combo, a bit heavy" — 4.0/5

> **Harshul** | *10 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Email and calendar in one app is the biggest win for me at work, no switching between tools.&#10;Scheduling meetings and finding free times with coworkers is easy and saves loads of time.&#10;Search works well, I can find old emails fast even when I only remember bits of text.&#10;Integration with Teams and OneDrive makes joining meetings and sharing files simple.&#10;Rules and filters help keep my inbox from getting out of control, I use them every day.&#10;Desktop client is powerful and the web version is good enough when I’m on another machine.
> 
> **Cons**: Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes uses a lot of memory.&#10;UI feels cluttered, too many buttons and menus, new users at work get lost easily.&#10;Mobile app misses some desktop features and the layout can be confusing at times.&#10;Spam filter sometimes moves legit mail to junk so I have to check it often.&#10;Add‑ins can break after updates and troubleshooting usually needs IT help.&#10;Some advanced settings are hidden and takes time to find when you need to change them.
> 
> I use Outlook every day at work and it’s central to how I get things done — email, calendar and meetings all tied together.&#10;It saves time scheduling and keeps my day organised, rules and folders do most of the heavy lifting.&#10;There are annoyances like slow startup, confusing menus and occasional mobile sync hiccups.&#10;When it works it really speeds up collaboration, especially with Teams links and OneDrive attachments.&#10;Support can be slow for tricky issues but usually company IT or online guides fix it.&#10;Overall it’s dependable and feature rich, just a bit heavy and sometimes fiddly

-----

### "Business Friendly" — 4.0/5

> **SURYA MOULI** | *25 March 2026* | Food Production | Recommendation rating: 5.0/10
> 
> **Pros**: Very good for commercial use(office use), I see most of the offices and organisations use Outlook for their usage
> 
> **Cons**: Bit expensive compared to other service providers such as google and other providers. Upgrades were not user friendly as well
> 
> I had Outlook for 8 years, Mostly I'm easy to catch up with outlook upgrades but, some i have to look up for a video on how to do particular things

-----

### "Adequate Outlook" — 3.0/5

> **Gordon** | *10 December 2025* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: The set up and daily use is very simple and ituitive. Its gret that all you emaila ddresses and be held in one place for easy access from one point
> 
> **Cons**: It does not perform very well with Gmail addresses. Some time they send without issue but more often tan not they get stuck and dont send,
> 
> I would say the performance is adequate as long as you are not using Gmail. All the other providers work without any issue

-----

### "Makes inter-organizational comms easy" — 4.0/5

> **Lauren** | *13 January 2026* | Higher Education | Recommendation rating: 6.0/10
> 
> **Pros**: Outlook makes it easy for me to communicate with my coworkers and integrates well with other Microsoft products. I love the scheduling feature and using contact groups to reach more people at once.
> 
> **Cons**: The search feature is not always accurate. I have to try multiple keywords before the message I am looking for is found.

-----

Page: 1 / 99\
Next: [Next page](https://www.capterra.ie/software/1010311/microsoft-outlook?page=2)

## Links

- [View on Capterra](https://www.capterra.ie/software/1010311/microsoft-outlook)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1010311/microsoft-outlook> |
| de-AT | <https://www.capterra.at/software/1010311/microsoft-outlook> |
| de-CH | <https://www.capterra.ch/software/1010311/microsoft-outlook> |
| en | <https://www.capterra.com/p/227138/Microsoft-Outlook/> |
| en-AE | <https://www.capterra.ae/software/1010311/microsoft-outlook> |
| en-AU | <https://www.capterra.com.au/software/1010311/microsoft-outlook> |
| en-CA | <https://www.capterra.ca/software/1010311/microsoft-outlook> |
| en-GB | <https://www.capterra.co.uk/software/1010311/microsoft-outlook> |
| en-IE | <https://www.capterra.ie/software/1010311/microsoft-outlook> |
| en-IL | <https://www.capterra.co.il/software/1010311/microsoft-outlook> |
| en-IN | <https://www.capterra.in/software/1010311/microsoft-outlook> |
| en-NZ | <https://www.capterra.co.nz/software/1010311/microsoft-outlook> |
| en-SG | <https://www.capterra.com.sg/software/1010311/microsoft-outlook> |
| en-ZA | <https://www.capterra.co.za/software/1010311/microsoft-outlook> |
| fr | <https://www.capterra.fr/software/1010311/microsoft-outlook> |
| fr-BE | <https://fr.capterra.be/software/1010311/microsoft-outlook> |
| fr-CA | <https://fr.capterra.ca/software/1010311/microsoft-outlook> |
| fr-LU | <https://www.capterra.lu/software/1010311/microsoft-outlook> |
| ja | <https://www.capterra.jp/software/1010311/microsoft-outlook> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Microsoft Outlook","description":"Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ee9054fc-b031-4d89-a93c-d177032fe25c.png","url":"https://www.capterra.ie/software/1010311/microsoft-outlook","@id":"https://www.capterra.ie/software/1010311/microsoft-outlook#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2433},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ie/software/1010311/microsoft-outlook#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Microsoft Outlook?","@type":"Question","acceptedAnswer":{"text":"Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events.","@type":"Answer"}},{"name":"Who Uses Microsoft Outlook?","@type":"Question","acceptedAnswer":{"text":"Students and professionals, businesses of all sizes, educational institutions, etc.","@type":"Answer"}}]},{"@id":"https://www.capterra.ie/software/1010311/microsoft-outlook#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Management Software","position":2,"item":"/directory/30553/email-management/software","@type":"ListItem"},{"name":"Microsoft Outlook","position":3,"item":"/software/1010311/microsoft-outlook","@type":"ListItem"}]}]}
</script>
