15 years helping Irish businesses
choose better software

What Is Microsoft Outlook?

Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events.

Who Uses Microsoft Outlook?

Students and professionals, businesses of all sizes, educational institutions, etc.

Microsoft Outlook Software - Web and mobile inboxes
Microsoft Outlook Software - Event reminders
Microsoft Outlook Software - Address book
Microsoft Outlook Software - Email restrictions
Microsoft Outlook Software - Meeting scheduling

Not sure about Microsoft Outlook? Compare with a popular alternative

Microsoft Outlook

Microsoft Outlook

4.5 (1,946)
No pricing found
Free version
Free trial
10
1
4.4 (1,946)
4.4 (1,946)
4.1 (1,946)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
€4.20
month
Free version
Free trial
87
19
4.3 (9,470)
4.4 (9,470)
4.2 (9,470)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Microsoft Outlook

Microsoft Teams
Top rated features
Real-Time Chat
Screen Sharing
Video Conferencing
eM Client
Top rated features
Email Monitoring
Inbox Management
Search/Filter
Zoho Mail
Top rated features
Email Monitoring
Inbox Management
Spam Blocker
Microsoft Excel
Top rated features
Collaboration Tools
Data Import/Export
Offline Access
Lotus Notes To Office 365 Migration
Top rated features
Access Controls/Permissions
Multi-Cloud Management
Microsoft 365
Top rated features
Document Storage
Email Management
File Sharing
Zoho Desk
Top rated features
CRM
Customisable Branding
Ticket Management
BlueMail
Top rated features
Email Monitoring
Inbox Management
Shared Inboxes
iCloud
Top rated features
Document Management
Mobile Access
Real Time Synchronisation

Reviews of Microsoft Outlook

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.1
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Vishal
Vishal
BIM Dynamo Specialist in India
Verified LinkedIn User
Design, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Best mail management software

5.0 2 months ago

Pros:

I like most about outlook is its versatility. Its UI is very easy to understand. It also offers integration of other Microsoft tool. Its mail search option is very fast and the most helpful feature for me is the mail sorting as per folder. It is also available on mobile phone which helps to stay connected.

Cons:

I have faced synchronization issues few times. And it has lots of feature which make it bit difficult to use.

Aria
Manager in Canada
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A very popular email management software

4.0 2 months ago New

Pros:

I like how it integrates with other Microsoft products. It is extremely straightforward to use. Perfect for those who primarily use Microsoft.

Cons:

I don't like how you can't upload a pdf to an email signature. You can only add .jpg or .png, which means that your signature images will not be hyperlinked. Other than that, no complaints!

Angela
Angela
Career Coach & Counselor in Italy
Verified LinkedIn User
Human Resources, Self Employed
Used the Software for: 2+ years
Reviewer Source

Advantages and some drawbacks

3.0 12 months ago

Pros:

I have been using Microsoft Outlook for many years to manage my various email addresses. I am a Microsoft customer with the complete Office 365 package. Microsoft Outlook has several advantages and some drawbacks. Among the advantages, I definitely appreciate the ability to easily share the calendar with other collaborators and colleagues who work in different companies than mine. This is crucial for the work I do, and it can be effectively managed through Microsoft Outlook. I greatly appreciate the calendar function and the ability to install extensions like Grammarly or Quillbot for the English language. I also make frequent use of rules to organize folders.

Cons:

One of the limitations of Outlook is its heaviness and lack of fluidity. I often encounter synchronization issues, and drafts of emails with attachments are automatically created even though I have simply created and sent them immediately. This is a problem that I have noticed other people experiencing years ago as well. Nevertheless, overall, I continue to use Outlook because it is convenient to manage multiple email addresses from a single mail client.

Filippo
Filippo
Microsoft Cloud Analyst in Poland
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

MIcrosoft Outlook Review

5.0 3 months ago

Comments: Excellent experience overall. Besides some configuration issue, the program works very well and it brings several useful features.

Pros:

The interface. Its easy to user, clear and you have all important info at glance. I like the layout and the button styles as well.

Cons:

It hangs. Now less than before but in the last years Outlook was having troubles in handling large quantity of data. With the cloud service its much better (no more psts) but now it hangs when facing poor network performances.

Rico
Technology Support Specialist in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Optimistic Outlook

5.0 2 months ago New

Comments: I think Outlook is a great tool for email management and is hard to beat when it comes down to value, recognition, and reliability.

Pros:

Ease of use and familiarity among majority of end users.

Cons:

Switch to Microsoft 365 was a little jarring to some.

Software found in