What Is SendGrid?
Twilio SendGrid is a leader in customer communications. Our trusted, cloud-based email delivery platform helps marketers and developers send with confidence. We are trusted by over 80,000 global customers, big and small, to drive engagement and growth through their email program.
In addition to our award-winning API, Twilio SendGrid's Marketing Campaigns offers powerful, one-to-many sending, straightforward segmentation, flexible and frustration-free campaign editing and actionable analytics.
Who Uses SendGrid?
Twilio SendGrid serves everyone from independent developers to enterprise level corporations. Anyone who needs to reliably send email from their application can use Twilio SendGrid.
Where can SendGrid be deployed?
About the vendor
- Twilio
- Located in San Francisco, US
- Founded in 2008
SendGrid support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English
SendGrid pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
SendGrid has a free version and offers a free trial. SendGrid paid version starts at US$14.95/month.
Pricing plans get a free trialAbout the vendor
- Twilio
- Located in San Francisco, US
- Founded in 2008
SendGrid support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English
SendGrid videos and images






Features of SendGrid
Reviews of SendGrid

Rahul
Most Underrated Powerful Email Marketing Tool
Comments: Sendgrid is a powerful email marketing tool that offers superior services to its customers. Sendgrid is a must-have tool for start-ups, eCommerce businesses, freelancers and corporates. One thing that separates Sendgrid from other email marketing tools is their scalability once our list grows. The free version of Sendgrid allows you to send 100 emails every day.
Pros:
What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid. Some apps can even directly integrate with SendGrid without using automation software like Zapier.
Cons:
Sendgrid's UI is a bit confusing and it took some time to get used to the options. The email editor lacks certain features.
Alternatives Considered: ConvertKit, Moosend and Omnisend
Reasons for Choosing SendGrid: They are very expensive and for half the price I can get all the features on Sendgrid.
Switched From: Sendlane
Reasons for Switching to SendGrid: Sendgrid offers more options and subscribers on the free plan than what they offer on their paid plan.
Mizanur Rahman
SendGrid is the best email marketing soultion for my business
Comments: I've been using SendGrid for years now and I love the email support. SendGrid has a great API and a bunch of different features. It's one of the best email services out there and is worth checking out if you're looking for an email solution. But I think they should take care of their spam filter feature.
Pros:
It has high email deliverability, a variety of templates, and real-time analytic capabilities. It's easy to integrate into different platforms and applications. We use Salesforce for our client management and it is easy to integrate SendGrid with salesforce to send emails on a particular event.
Cons:
Our marketing emails are being marked as spam mail because SendGrid's filters are not as effective as they should be. Setup SendGrid with Cloudflare is a little more manual, I think they could make it better.

Alson
Great for basic users
Comments: Overall, I am not satisfied with my experience with SendGrid and would not recommend it to others. The platform lacks the reliability, user-friendliness, and customer support that I have come to expect from a premium email marketing platform. There are certainly better options available that offer more value for the money.
Pros:
It is able to perform the basics of what I need for a reasonable price. However there is much to be done better for it to stay as the go-to Email Marketing and Transactional Email platform for me.
Cons:
One of the biggest issues I have with SendGrid is its reliability. Despite paying a premium for the platform, I have experienced a number of technical issues that have resulted in failed deliveries and undeliverable emails. This has been a major problem for my business and has led to lost opportunities and a decrease in my return on investment.Another major concern is the lack of customer support. When I have reached out to the support team for help, I have received slow and unhelpful responses. This has made it difficult for me to resolve the technical issues I've encountered and has added to my frustration with the platform.
Alternatives Considered: Sendinblue and Mailgun
Reasons for Switching to SendGrid: Client was already using it.
Zeynel
A Highly Reliable Email Delivery Platform
Comments: Overall, I'm very pleased with SendGrid and would highly recommend it to anyone looking for an efficient, reliable email delivery platform. The user interface is easy to use and the delivery reliability is top-notch. The only downside is that the reporting and analytics features could be improved.
Pros:
I've been using SendGrid for a few months now to manage my website's email delivery, and I'm extremely satisfied with the results. The platform is incredibly reliable and I can always trust that my emails will be successfully sent. Additionally, the user interface is quite intuitive and user-friendly, making it easy to customize and manage emails.
Cons:
The only downside I can think of is that the reporting and analytics features are a bit limited compared to other email delivery platforms. There are some useful metrics such as open rates and click-through rates, but I would like to see more options for customizing and analyzing data.
Oleksandr
A good solution for marketers who are looking for an e-mailing solution
Comments: SendGrid is a powerful product for everyone, whether you're using Twilio's SendGrid SMS solution, or you're embedding email features into your WordPress site using APIs or just creating email campaigns here has it all.
Pros:
Ability to segment the audience to create several types of mailings, taking into account the characteristics of each group of the target audience + analytics in real time shows the results of mailings
Cons:
The reporting system could be better, but for me this is perfect.