--- description: Learn more about VolunteerMatters price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VolunteerMatters Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/10044/volunteer-management/software) > [VolunteerMatters](/software/90188/volunteermatters) # VolunteerMatters Canonical: https://www.capterra.ie/software/90188/volunteermatters Page: 1 / 3\ Next: [Next page](https://www.capterra.ie/software/90188/volunteermatters?page=2) > VolunteerMatters helps organizations with an established volunteer workforce to automate and amplify their volunteer programs. > > Verdict: Rated **4.9/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VolunteerMatters? VolunteerMatters helps non-profits and municipalities with a large and/or complex volunteer workforce to automate and amplify their volunteer programs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 39 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Momentive Software - **Location**: Tysons Corner, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$3,790.00 - **Pricing Details**: VolunteerMatters pricing is based on the desires features and the overall size of the volunteer program. We determine the size based on the number of sites, admin users, and volunteers. There are three feature tiers each with increasing sophistication. Growing - Small Programs with Sophisticated Needs A volunteer program with 250 or fewer active volunteers being managed by one or two people. You could manage things with paper and Excel but it might just drive you crazy. A software application would make you much more efficient and help you to grow. You need to keep your budget under $3,000/yr and closer to $2,000 would be better. Professional - A Significant Operation with Volume A volunteer program with hundreds or thousands of active volunteers being managed by a team of people that hold responsibilities for several types of programs/events/initiatives. Managing the intricacies involved with volunteer onboarding, scheduling, check-in and communications for an organization of your scale would be impossible without good software systems. You have some systems in place now but they're not cutting it. Your volunteer workforce is of a significant importance to your operations and fundraising therefore you're willing to invest more than a $3,000/yr Enterprise - You're kind of a big deal You've got thousands or tens of thousands of volunteers and your volunteering is likely highly distributed. You may have many departments or locations that require their own autonomy managing volunteers while also operating under organizational standards for consistency and compliance. Integrating VolunteerMatters with your other business systems is a priority. You might be a city municipality, state/federal agency, hospital system, university/school district, large corporation, metropolitan YMCA association, or a large regional non-profit operating out of many locations. While budget is always important, you are more interested in finding the right software systems to meet your business needs. Therefore, a five or six figure price tag is not intimidating. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Event Management - Membership Management - Registration Management - Reporting & Statistics - Self Service Portal - Time Tracking - Volunteer Recruiting ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Volunteer Management Software](https://www.capterra.ie/directory/10044/volunteer-management/software) ## Alternatives 1. [SignUpGenius](https://www.capterra.ie/software/135392/signupgenius) — 4.6/5 (1983 reviews) 2. [VolunteerLocal](https://www.capterra.ie/software/122906/volunteerlocal) — 4.8/5 (204 reviews) 3. [Vome Volunteer](https://www.capterra.ie/software/1035013/vome-volunteer) — 4.6/5 (34 reviews) 4. [SignUp.com](https://www.capterra.ie/software/135391/signup-com) — 4.8/5 (395 reviews) 5. [ivolunteer.com](https://www.capterra.ie/software/137988/ivolunteeronline) — 4.7/5 (40 reviews) ## Reviews ### "Managing Volunteers in a Health Care Setting" — 5.0/5 > **Shelley** | *24 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Volunteer matters puts the onboarding process in the volunteers hands. It allows them to complete at their own pace. They also schedule these own shifts allowing a volunteers to be in control. > > **Cons**: I wish it had a more personalized texting option. When I spoke to Volunteer Matters about my unique need for this feature they listened and did offer me support to find a solution. > > The entire process of setup and ongoing support has been amazing. The outstanding setup team made the transition easy. The ongoing support has been exceptional. ----- ### "YMCA of Central Ohio Loves VolunteerMatters" — 5.0/5 > **Jacob** | *17 April 2024* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Having used VolunteerMatters for two years, we love the software for the ability to screen and easily manage different volunteer teams, events, and opportunities available at our organization. > > **Cons**: While not many Cons, one we have is at times the ease of use when having volunteers complete multiple credentials that may require them to exit the site. At times volunteers can get confused by the navigation. ----- ### "So glad we chose Volunteer Matters\!" — 5.0/5 > **Patricia** | *11 August 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly and budget friendly. It has been super easy to implement into our existing program - both from an administrator and volunteer standpoint\! We have over 300 volunteers a week and we have just finished rolling out the software with very few issues. > > **Cons**: There is some lack of flexibility in the platform, but that is what makes it so easy to use - so far the few things that we have bumped into have been minor and easily worked around. > > We have been managing volunteers for a long time using Salesforce, but were looking to upgrade our volunteer experience and simplify things for our less-tech savvy administrators. We looked at MANY options, but kept coming back to Volunteer Matters for the overall capabilities, value and ability to integrate with Salesforce through Zapier. Since choosing them, we have been incredibly impressed with their documentation and support - they are responsive, helpful and so pleasant to work with. Our volunteers and staff are still learning their way around but they are loving it\! ----- ### "Great customer service, constantly adding new features and overall meets the needs of a larger nonprofit." — 5.0/5 > **Ernie** | *1 November 2024* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: I like that the platform is user-friendly and has helped to cut down the amount of staff time to manage volunteer processes, particularly tracking hours and verifying enrollment documentation. We have over 30 different volunteer positions across our agency and VolunteerMatters has really streamlined the experience of not just our staff but our volunteers, allowing us more time to focus on quality programming and services. Prior to switching to VolunteerMatters we used a wide array of platforms across the agency – including Salesforce, Excel sheets, Google products and Volunteer Hub. Our processes were decentralized, inconsistent and time-consuming. Ultimately VolunteerMatters was the best fit for the volume and types of volunteer opportunities we host, but more importantly I can see that VolunteerMatters is committed to the continued development of their platform, constantly adding new features and seeking input from customers to improve the experience of staff and volunteers. I also just learned that there's an integration with Double the Donation, which will enable volunteers to seek funding on our behalf in exchange for their volunteer hours. Very excited about that new feature. > > **Cons**: Many of our volunteer programs require an interview before starting and this platform is generally better suited for our one-time events and opportunities that don't require this level of screening. The visual interface is ok, but could be a little nicer as sometimes people overlook the crucial "volunteer" button which triggers the registration process. > > I'd definitely recommend it - their tech support is super responsive and the pricing is reasonable. I researched many platforms and Volunteer Matters seemed best and meets our needs, which are diverse and fairly large. ----- ### "I Love VolunteerMatters" — 5.0/5 > **Anthony** | *21 January 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Volunteer Matters has provided me with easy to use tools to be able to communicate with 300 of my volunteers. > > **Cons**: Hard to say. I would say I wish there was a way that you can upload a profile picture of the volunteer. > > My experience with volunteer matters has been 10/10. I would highly recommend to anyone who manages volunteers. I can communicate with them easily and track all of their analytics. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ie/software/90188/volunteermatters?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/90188/volunteermatters) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data