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About Shopify

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.

Learn more about Shopify

Pros:

Shopify is an excellent solution for both beginners and professionals. They offer a 14-day free trial and it is user friendly.

Cons:

Each time I close this software, I'll have to re-login typing my email and password and it freezes sometimes, I'll have to logout and login again to see my sales stats.

Shopify ratings

Average score

Ease of Use
4.5
Customer Service
4.4
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.4/10

Shopify has an overall rating of 4.5 out 5 stars based on 6,414 user reviews on Capterra.

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Filter reviews (6,414)

Daria
Daria
Marketing Associate in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best tools for ecommerce adventure

5.0 last month New

Comments: I was positively surprised how easy it was to setup and start the store.Visually they have one of the best graphic solutions so the store looks professional and well branded.They provide many apps and integrations to enhance the store functionality.

Pros:

Great interface, easy to deploy even if you are just a beginner, lots of amazing templates, fast and responsive customer service, Quick setup and launch, many payment options

Cons:

Pricing is more expensive comparing to other platforms, large competition, transaction fees.

Eva
Founder in Estonia
Apparel & Fashion, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A powerful and user-friendly solution with a price tag to match

5.0 4 weeks ago New

Comments: Apart from the price, it was everything I expected and more.

Pros:

The level of control, ease of setting up an online store with inventory tracking, online payments, parcel shipping integration and intuitive management panel.

Cons:

It is pricy, especially for a small starting store with virtually no sales yet. The option to "park" the website for a period of time when things are slow is helpful, however, it is a considerable expense for a starting business.

Edwin
Ecommerce Technical Assistant in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Shopify is Nice

3.0 3 weeks ago New

Comments: Using Shopify has been a game-changer for me. Setting up my online store was straightforward, and their customer support is always there when I need help. Plus, the platform’s features have really boosted my sales. It’s been a fantastic experience overall

Pros:

It is easy to use and can be managed by beginners

Cons:

Shopify is a robust e-commerce platform, but it has some drawbacks. Users often mention the additional transaction fees if you don't use Shopify Payments, limited free themes, and customization constraints. Many advanced features require third-party apps, which can increase costs and complicate the setup. Additionally, while user-friendly, some find the initial learning curve steep. Have you used Shopify before, or are you considering it for your business?

Kyle
Operator in US
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
Reviewer Source

Simple and Easy to Use

5.0 4 months ago

Comments: I have used Shopify since 2019 and it is better than Woocommerce built on Word Press for me because I don't have to code a lot

Pros:

It is easy to set up and use. It makes starting an ecommerce store possible for someone like me that doesn't having website development and coding skills. It has a payment processor, good basic themes and integrates well with social media, shipping software and other softwares.

Cons:

I don't like that you need a lot of apps to add things like multiple images to each variation. That should be built in like it is on eBay and Amazon's platforms.

Mason
CEO in Turks & Caicos Islands
Arts & Crafts, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great app and easy to use

4.0 2 months ago

Pros:

I really like how easy to use Shopify is. You can understand right away how to use it and all of the features are nice.

Cons:

The price is not very friendly towards smaller businesses.

Whitney
Operations manager in Canada
Consumer Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Worth the hype!

4.0 3 weeks ago New

Comments: Overall Shopify has been a very useful tool for my company. It was easy to grasp as a newbie, even for someone who is not super techy.

Pros:

Shopify makes creating an online store incredibly easy and within reach to almost everyone.

Cons:

Shopify customer support often leaves something to be desired. Sometimes you’ll get a stellar support agent who goes the extra mile to get your issue solved, but it’s unfortunately rare. I often end up feeling like I’m talking to an AI bot or explaining the issue over and over and over with no resolution.

Autumn
Owner in US
Apparel & Fashion, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Love this platform

5.0 2 months ago

Comments: I like Shopify, it’s a popular trustworthy platform. It was easy creating policies and uploading merchandise pictures. Once I got the hang of decorating the site it became easy to make changes

Pros:

Easy payment options, widely used, reasonable pricing, freedom to completely customize your site

Cons:

It was a little difficult to design your site at 1st. I also had issues with shipping costs initially but it became easier to navigate over time

Rebecca
Owner in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Effortless Digital Sales with Shopify - I Made Over $20K Last Year!

5.0 2 weeks ago New

Comments: I sell digital products online, and Shopify has been the best solution I’ve found. Once everything is set up, it’s like making money in your sleep—it’s amazing! Last year, I made over $20K in sales, so it’s definitely been worth it!

Pros:

I started by using Shopify's Buy Button, which was perfect when I had just a few products to sell. It was easy to install and got me up and running quickly. But as my store grew, I decided to upgrade to a full Shopify website. I love it! The website is user-friendly, making it simple for people to navigate, and I found a theme that was easy to set up and customize. Plus, their customer support has been super helpful whenever I need assistance.

Cons:

Sometimes, because Shopify is such a feature-rich platform, I can get a bit confused about how certain things work. But whenever that happens, a quick Google search always leads me to a helpful tutorial that clears things up.

Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
Reviewer Source

Shopify Is Still My Favorite

4.0 2 months ago

Comments: I've been using Shopify for years and it's still the platform that I recommend most often to other business owners. The relatively moderate price and functionality of the tool keep me coming back.

Pros:

The recent improvements have made Shopify even more easy to use.

Cons:

I wish the Customer Service was more consistent. Sometimes I get really great solutions to my problems & sometimes it takes several emails to resolve my issue.

Verified Reviewer
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Shopify is Good platform

5.0 last month New

Comments: Generally speaking, Shopify has been an extraordinary application for my organization, and we've just at any point utilized it. It simply has supported our deals such a huge amount with its spotless point of interaction and simple item following functionalities.

Pros:

Most Shopify apps are designed to integrate seamlessly with the Shopify platform. This ease of integration means that merchants can quickly add new features to their store without extensive technical knowledge.

Cons:

The quality of customer support varies among apps. Improving support options, including faster response times, comprehensive documentation, and more robust troubleshooting resources, would benefit users.

Verified Reviewer
Verified LinkedIn User
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

I use Shopify for all my Ecommerce Businesses

5.0 5 years ago

Comments: I built both shopify stores from scratch without prior knowledge and it took me about a full week to get the hang of things. I would make adjustments as I could to help convert customers. I still feel like it's the best place to only sell products but still a bit costly to make a really nice design. I now hire virtual assistants to make all the changes on the site and manage it but that can cost too so it's great there are API's to help grow the business, which all cost more money though, some are free (Reddit, pinterest). Overall, I will still use the software.

Pros:

Sleek designs, easy to use, easy to keep track of products and sales, great third party API integrations and marketing software, and simple to run. Many Virtual Assistants already know how to use this software which makes life very easy for me. The simpler, the better. I have several shopify stores and I aim to make passive income in this realm.

Cons:

Templates are limited, a lot of the development is backend yet I'm a visual person so I like to see everything as I'm doing it, and it can get a little overwhelming with all the integrations needed to turn a Shopify store into a massive profitable business. I feel like the best templates cost too much money and the ones we are offered look basic and not easily customizable. It could use a better blog feature section and a bit more visual aspects such as videos to help pitch or promote the business. Maybe even used for online courses with private logins would be great.

Vy
Owner in Ireland
Cosmetics, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

User-friendly platform that covers (almost) all your e-commerce needs

4.0 5 years ago

Comments: Shopify is still my first pick after almost a decade working with E-commerce, but with a much lesser margin than before. Squarespace and Wix offer, in my opinion, good alternatives if you don't want to put up with constantly wondering "Why isn't this function in place? Oh, I have to install an app and pay X$ every month". I would recommend Shopify for those who don't require a lot beyond the standard E-commerce solution and/or won't mind paying a bit for some pro templates and apps.

Pros:

Shopify is extremely user-friendly and easy to set up. It's intuitive even if you've never used an e-commerce platform before, and you're able to get by with no coding skills. The basic templates are plain, but professional and modern. Basically it covers everything you need to get started with an online business, the pricing model is fair, and there's a wealth of 3rd party plugins and templates if you require something beyond the standard functionalities.

Cons:

Though I've put the 3rd party marketplace as a benefit, I'm also left with the feeling that it comes with a hidden downside. Basic functions such as bundling and customer messages on an order (which, to give an example, Etsy offers) requires a 3rd party plugin with Shopify. After so many years in the industry, I'm baffled as to why this hasn't been implemented by default. The only reason I can think of is, why would they? Customers are forced to buy an app, which makes more money for Shopify. Another pet peeve example: You cannot use more than 1 discount code unless you install an app. Which means, you can't put 10% off the entire site, and offer customers an additional discount with a code.

Chelsea
Business Owner in US
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Shopify for the win!

4.0 5 years ago

Comments: I love that shopify will scale with my business and that there are various pricing plans that give you different options and shipping discounts. It's easy to use and has other apps that work with it so I can easily generate line sheets and product catalogues.

Pros:

I love that shopify integrates seamlessly into my inventory program, social media accounts, email marketing platform, etc. They also work really well with google ads so you can add products to google shopping and run really effective retargeting ads. Their live view option is great and gives me an idea of where my customers are coming from. Their shipping discounts are also great!

Cons:

The only thing that really annoys me is that I can't pick which shipping option comes first. Because one of my shipping options is "local pickup" and is free, I'd rather that not be the default shipping option (a lot of out of town customers accidentally choose local pickup and then I have to contact them and it looks unprofessional). Apart from that, it's a great platform

Lee'Ann
Lee'Ann
Founder in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Shopify is easy to launch and manage

5.0 5 years ago

Comments: My overall experience has been positive using Shopify as my shopping cart for my store. I felt the transition from Magento was pretty simple - although I did not do the migration that is an option, I ended up starting a brand new site.

Pros:

I currently use Shopify for my “side hustle” business - selling retro and vintage style dresses online - www.retrovintagedresses.com I previously used Magento for my shopping cart before switching over to Shopify. I like that it’s an easy platform to get set up on and deploy. Also, I love that you can easily create a catalog on business manager to sell products on Facebook and Instagram. Definitely easy to use.

Cons:

I don’t have any cons that I can think of with Shopify. I’ve been using it for over 2 years and have not had any major issues or set backs.

heather
heather
owner in Spain
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Why I chose Shopify (but also use other platforms, too)

5.0 5 years ago

Comments: I'm a fan - their customer service is excellent, and I've never had any issues with downtime or anything like that.

Pros:

I have an online shop to support my podcast on Tudor history. I originally set up my shop thinking I'd sell some fun leggings using print on demand vendors. And it's grown into a bit of a behemoth. Which is great! Here's the thing - lots of creators use Redbubble and Spreadshirt and other places like that, which is fine, but the difference is that when you do that, they handle the entire sales process. This is fine if you don't want to know your customers, but if you're running an online business, then being able to capture that sales information, and get mailing list sign ups, is crucial . You can still use print on demand vendors, only this time you control the entire sales process. Everything is branded for your business. The tags in the leggings are branded for you. The mailing address is your company. It's all yours. Of course, the downside is that you also have to handle the customer service questions that would normally go to the Zazzle equivalent. But if you are really wanting to build a business around your customers, you want that touch point. And you get to keep all the profits. With all the apps, you can have a store that really expresses who you are, and lets you control the entire sales process.

Cons:

I'm not a fan of how much is only included in the more expensive options, and how much is only available through paid apps. Of course it's great to have the options at all, but it's very easy to start to run up high bills. At one point I was paying close to $100/mo for all my various apps! I also still use other marketplaces like Etsy because it's the distinction between selling at a church craft fair and setting up your own shop. At the church craft fair you're pretty much guaranteed some kind of traffic. With setting up on your own you have more control over the feel, and ownership of the shop, but it's up to you to go out and get all the traffic.

Adam
Adam
Chief Executive Officer in Morocco
Verified LinkedIn User
Import & Export, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The EASIEST Ecom platform all around the globe

5.0 4 years ago

Comments: No more struggling to create an eCom website. I started creating websites and promoting my products a little bit late than others, but I was speechless once I started with Shopify the ease of use they give you to kickstart your project is astonishing.
With Shopify you are limitless and you are always motivated to go further and further building your business and getting it to the next level.
Thank you for having great software that makes everything easy.

Pros:

Free themes: A friendly dashboard to complete your website in a blink of an eye Real cheap: With only $29 you can design, track your product, manage your clients, and so on... High secured platform: It gives you the power of creating your website and never ever worry about getting hacked or struggle with the server downtime. Unlimited plugins and APPS: Yes it's like having an iPhone and you want to download an app for it, the Shopify app store is limitless any kind of app and plugins is available, and easy to install. Customer service is available 24h/7 by email/Online Chat/ FAQ Community: Huge community and video explanatory contents. YOU NEVER STRUGGLE.

Cons:

Sometimes downloading a lot of APPs might make your website slow on loading, just need to be careful about what app you're integrating and just work with the MOST HAVE APPS.

Verified Reviewer
Verified LinkedIn User
Music, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Shopify is an amazing solution for e-commerce and selling directly to customers

5.0 3 years ago

Comments: Overall, the experience with Shopify has been positive. It allows amazing functionality for direct-to-consumer purchase that is lacking on most platforms. The social media and marketing integrations are the best in the industry. Shopify automates sales with ease, and makes it easy for anyone to start a business and make their dreams into a reality.

Pros:

Shopify is the best software I have found for selling and marketing directly to customers and fans. It takes a very hands on approach, but the integrations with social media, marketing, ads and the e-commerce capabilities are truly world class. I love how you can manage everything from the dashboard, and use apps to print on demand directly to customers, or sell your own products using the shipping integrations and automatic processing.

Cons:

Shopify is amazing overall, but has some drawbacks. The interface is a bit clunky compared to other e-commerce platforms, and does not allow bulk edits. It is not ideal for businesses with massive product catalogs, as each product needs to be edited individually. The price can get high very fast, since a more expensive plan is required to get third party calculated shipping rates. The somewhat limited functionality of Shopify itself, requires additional apps, each with monthly subscriptions and higher costs. Shopify no longer refunds transaction fees when an item is returned, and this can be a deal-breaker for merchants with higher priced items. The software and apps like Shopify digital downloads also requires the disabling of the normal internet settings, to allow for cross website tracking in order to work properly, which is not typical of most e-commerce apps and raises some privacy concerns. Overall Shopify is great, but it is missing some basic key features and the issues above make it a questionable choice for some merchants.

Michael
Analyst/Product Specialist in Barbados
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best Ecom Setup There Is

5.0 3 years ago

Comments: I have been using Shopify for over a year, and it is perfect for doing ecommerce. I have built several stores using this product and it is now down to a science where it takes less than a day to research, setup and run a store on Shopify.

Pros:

If you are doing ecommerce, Shopify is it. From product selection, sales, fulfilment, customer retention and increasing lifetime value of customers, this all in one platform does it all. With the use of apps, it possible to extend the functionality of Shopify to manage any scenario.

Cons:

Based on the use of apps, it may see your monthly cost increase and slows down the website you are using to sell

Kalina
Kalina
Sales in US
Verified LinkedIn User
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Shopify, Great for Running Your Buisness

4.0 2 years ago

Comments: Shopify has overall been very wonderful for my business and myself. I am able to track manage ship all products to customers without a big hassle which is definitely providing me to give great customer service which can be very hard to manage for some businesses who who aren't able to complete these steps and their sales. I'm able to keep up with everything that is going on with my business and the revenue. So I definitely would recommend Shopify for anyone and everyone looking for a software capable of helping you manage and feel 100% confident your sales.

Pros:

Features that are very impactful and that I like most about Shopify software is it is easy to understand and set up your business to run on. Customer support is also great which is key when choosing a software to help manage your work. It definitely is easy to work with and customers always satisfied with how simple the whole process ends up being.

Cons:

Interrogation with my business process was not difficult. I do tend to understand and grasp technology and its navigation fairly easily but the software shopify provides is definitely a Top Choice in my opinion for anyone because they make it easy for many many businesses to understand and not feel confused about what you are doing. The only thing I do wish is that Shopify gave you more customisation options as two themes of the software changing colors or fonts with tons of options. This is only because I love to make all my sites pictures and apps colorful different unique.

MARY GARVEY
OWNER in US
Wholesale, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Thought I was signing up for an Integrated POS System and Website

1.0 5 years ago

Comments: Feels like Shopify sucks you in and is not transparent. When you realize what the system doesn’t do...they apologize and are very kind but not very helpful. There are a bunch of awkward apps you can buy to fix the problems but they don’t work very well. Wish someone would just make an easy functioning system that met business that sell inventory on line and in person.

Pros:

It is easy to get a website up and running. Adding products is easy.

Cons:

WHERE DO I BEGIN: -inventory records only go back three months...I was horrified to find out I lost 4 months of inventory records. -to print a receipt...you need to buy and download an app...it is awkward to use and takes a couple minutes for the receipt to upload before you can print it. -to have employees log in you need to download and app and pay monthly -you can not do a credit on someone’s account if they return something...You need to either return their money or give them a gift card it is awkward and difficult to use. -if you mark an order pending payment you cannot take payment on the POS system. -you cannot add any vender information that is not visible to your customers. -the duplicate feature when adding products doesn’t work properly....to hard to explain what should be duplicated and what shouldn’t but trust me it wasn’t created by someone that understands business

Ricky
Manager, Operations and Finance in US
Pharmaceuticals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and Easy E-commerce platform!

5.0 4 years ago

Comments: When we launched our web store back in 2016 we looking for something simple yet robust. After reviewing with several e-platform software we decided to try Shopify and haven't really looked back. I would recommend it to anyone looking to start up their own e-commerce site.

Pros:

Love the simplicity of it. Shopify made it was easy to create/build/manage our own web store. The monthly fees are reasonable and the transaction fees are low if you compare it to selling on Amazon. It gives us an alternative platform to sell with the potential for higher margins/profits. In terms of designing your website, Shopify's themes and tools allowed us to create a simple yet elegant web store. On the back end, it's fairly easy and straightforward to manage your store. Shopify also provides a lot of in-depth analytics to help you understand your customers and provide potential insights on how to improve sales. Shopify also integrates seamlessly with our Stitch inventory software which in turn syncs to our Shipstation for shipping (Shopify: front web store > Stitch: inventory software > Shipstation: shipping software). I think for anyone who has the desire to sell online, Shopify is definitely a solution for you.

Cons:

1. Managing discount codes can get tricky if you have recurring/subscription orders. Recurring/subscription orders requires a plug-in called Bold and it applies discount codes differently from the Shopify platform (one-time purchases). Meaning if you wanted to have the same discount code, with the same discount applied, and applicable to one-time orders and recurring/subscription order, then that discount codes need to be entered in both Shopify and Bold. The method/calculation to enter in discount codes in both Shopify & bold are different as well. There's just a bit of extra work here. Also, once a Bold discount code is created it cannot be edited once saved. Shopify discount codes are editable after it's created and saved. 2. Another thing about Bold plug-in is when you update an existing recurring/subscription customer's order you can't instantly push an order through. You must wait until it processed through its auto-order process which for us is close to midnight local time. It'll be great if you're on the phone with a customer to have the ability to say the updates are completed, everything looks good, and we've processed the order, and it will be shipped right away. Right now, the quickest you can get the order processed is basically the next day.

Jerome
Jerome
Website Manager in Australia
Verified LinkedIn User
Newspapers, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Works reasonably well out of the box

4.0 2 years ago

Comments: Shopify is a good platform to get you up and running very quickly. It is one big ecosystem that sometimes works in your favour but unfortunately very much works in theirs.

Pros:

Shopify does a good job of enabling you to start selling very quickly. You need to be aware that this only includes very limited functionality though and any extra options you may need to add, even as simple as a pre-sale or adding meta fields (custom fields) requires an monthly fee for an App. We currently have 5 Apps installed that almost cost the same as our subscription charge but I have been involved in some Shopify projects where the App to subscription charge was triple. You need to really consider what functionality you deem necessary before adding extra apps as this can all add up. Of course if the functionality is necessary and pays for itself with one order then it is all worth it.

Cons:

The core functionality is a little limited. Shopify+ has the promise of almost unlimited functionality but the cost is prohibitive for most shops and even though they could give standard Shopify users access to some of these functions they don’t so most functionality does require an App

Lola
Creative Director in UK
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best for e-commerce

5.0 2 years ago

Comments: Impressive e-commerce facilities. The best choice to build an online store.

Pros:

Of the big 3 website builders (Shopify, Squarespace, Wix), Shopify is hands down the best for e-commerce. The other platforms simply don't have the same level of e-commerce support - from advanced shipping options to the wide range of discounts you can create for your online store. The extensive App Store also offers easy-to-install plugins to enhance your website's functionality. If you're serious about growing your online store, Shopify is the way to go.

Cons:

It has to be said that Shopify is not as pretty as Squarespace or Wix, both of which being more design-led platforms. Shopify 2.0 was a major upgrade, in that you can now add design blocks to every page. But unless you know how to do custom coding, the design features are still somewhat limited. The email campaign feature is buggy - Wix is much better for that, but then Wix isn't really suited to run an online store.

Rabie
designer in Morocco
Design, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Let Shopify Power Your E-Commerce Business

5.0 last year

Comments: My online business has changed dramatically thanks to Shopify. Because of how simple it is to use, I was able to build a beautiful online store with themes that were completely customizable and matched my brand. The app store provides countless opportunities to expand my business and improve the features of my store. Selling is simple thanks to the integrated payment processing, and whenever I have questions, their customer support is welcoming and supportive. I can now truly succeed in the e-commerce industry thanks to Shopify

Pros:

The fact that Shopify has made it so simple for me to use, even as a complete novice, is what I like most about using it for my e-commerce store. Everything is so simple that even a child could handle it, from customization to management and shipping fulfillment. It really is a set-and-forget situation. You can easily add your products, integrate apps that are suggested for you, and then let the apps drive.

Cons:

Despite the fact that Shopify is a fantastic platform overall, there are a few areas where I have come across some shortcomings or features that could be improved:Cost of Add-Ons: Although Shopify's basic features are extensive, some advanced functionalities call for additional, paid integrations or apps. Although these add-ons can expand the store's functionality, they can get expensive over time, especially for small businesses with tight budgets.Transaction Fees: Shopify charges transaction fees when customers choose to use outside payment gateways rather than their own in-house Shopify Payments system. These transaction fees, though they vary depending on the pricing plan, can significantly reduce profits, especially for companies with high sales volumes or low-priced goods.Free themes are scarce: Shopify has a variety of themes available in their Theme Store, but the selection

Loïc
Artiste in France
Arts & Crafts, Self Employed
Used the Software for: 6-12 months
Reviewer Source

If you want to have problems, choose this platform

2.0 8 months ago

Comments: catastrophic, I spent 3 months building a site that I will likely have to redo elsewhere!

Pros:

I really see none in English Or perhaps if you are going to learn coding since their so-called experts constantly leave you alone with problems.

Cons:

If you want a site with just three pages and no interesting features, it might be okay, but as soon as you add the slightest functionality, nothing works anymore. It's a very poorly functioning mess. I made the mistake of thinking, after seeing an advertisement, that I would leave WordPress for a Shopify site and not have to deal with technical aspects anymore, what a mistake! Since I've been with them, I've had nothing but troubles, which I have to solve on my own since their team of experts leaves you alone for days and days, sometimes weeks without helping. Again, I have a bug that causes my site not to be indexed by Google due to a redirection issue. I found the problem after days of searching and have been waiting for 7 days for their technical team to intervene for a beginner's issue that I would have resolved on my former platform in 2 minutes. It's shameful. Shopify lures you in by saying you won't have to manage anything, but once you're with them and encounter a problem, the response is that you need to pay extra to hire an expert for the slightest issue! Definitely do not choose this platform, or you will regret it!