Adobe Commerce Reviews

4.3 (582) Write a Review!

About Adobe Commerce

Multi-channel eCommerce suite that enables retail businesses to manage orders, customers, inventories, shipping, catalogs, and more.

Learn more about Adobe Commerce

Pros:

From an entrepreneurial standpoint, once you have a team that knows the functions of the product, navigating the software and selling online is great.

Cons:

I abandoned the use almost immediately, am I wrong with my judgment. But in any case, the interface didn't create any attractions.

Adobe Commerce ratings

Average score

Ease of Use
3.7
Customer Service
3.9
Features
4.3
Value for Money
4.1

Likelihood to recommend

7.7/10

Adobe Commerce has an overall rating of 4.3 out 5 stars based on 582 user reviews on Capterra.

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Filter reviews (582)

Amiel
Amiel
IT Manager in US
Verified LinkedIn User
Tobacco, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Magento 2.0 Review

5.0 3 years ago

Comments: We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Pros:

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Cons:

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Fabian
Fabian
digital marketer in South Africa
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

My Magento Review

4.0 3 years ago

Comments: Magento is the future of online shopping. You can truly customize your shop for any look, feel or functionality you need.

Pros:

I could customize my online store to look the way I want it while giving my customers the online shopping experience they deserve. The reviews extension really helps with building credibility.

Cons:

I found that starting to use Magento was extremely overwhelming. I had to spend hours just setting up a few features that I needed.

Letlet
Sales and Marketing in Philippines
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Adobe Commerce: The Game-Changing E-commerce Platform You Need to Know About

4.0 3 weeks ago New

Comments: The difficulty in creating and managing personalized customer experiences on our e-commerce websites was one of our primary business issues prior to implementing Adobe Commerce. However, we have been able to easily develop and modify our websites to meet the specific requirements of our clients thanks to Adobe Commerce.There are numerous advantages to using Adobe Commerce. First, we were able to divide our customers into groups based on factors like their demographics, user activity, shopping cart, and previous purchases. We have been able to tailor content, pricing, and promotions to specific customers thanks to this, which has resulted in increased sales and customer satisfaction. Additionally, our website has seen an increase in traffic and conversion rates as a result of Adobe Commerce's SEO-friendly features increasing our website's visibility and ranking on search engines.We have also discovered that customization and ease of use are benefits. Customizing usability, shopping carts, and online store features has been simple for us thanks to the rule-based product relations and drag-and-drop page builder. In addition, we have been able to test new modules and roll back changes if necessary, ensuring that the customer journey is always optimized.In general, working with Adobe Commerce has been a fantastic experience.

Pros:

I can confidently assert that Adobe Commerce has revolutionized our e-commerce operations. We were able to create and manage our e-commerce website with minimal technical expertise thanks to the drag-and-drop page builders. We have been able to provide our customers with a more individualized shopping experience thanks to the features for targeting and segmenting customers, which has resulted in increased sales and customer loyalty.The ability to create pricing and promotions for multiple e-commerce sites is one of Adobe Commerce's main advantages. We are able to offer discounts and promotions to a variety of customers and market segments through multiple channels by using rule-based up-selling and targeted promotions. We have been able to offer personalized discounts and promotions to our customers, which has not only helped us increase our sales but also strengthened our relationships with them.Adobe Commerce's drag-and-drop custom page builder is yet another great feature. We can now tailor content to specific customer segments and upload it, ensuring that only relevant content is included in the customer journey. Site owners can view and experience the site's content as a customer because all edits and changes are saved for future reference and content staging preview.Overall, I would highly recommend Adobe Commerce to any company that wants to improve its e-commerce capabilities and give its customers a personalized shopping experience.

Cons:

I must admit that the platform's steep learning curve is one of its biggest drawbacks. For new users, it can be frustrating because it can take some time to comprehend all of the platform's features and functions. However, Adobe Commerce can be a useful management tool for your e-commerce business once you get the hang of it.The platform's high price is another drawback I've encountered. Adobe Commerce is designed for larger businesses, so it can be quite pricey. For smaller businesses looking to enter the e-commerce market, this may be a barrier.However, Adobe Commerce's advantages far outweigh its drawbacks. I believe it is well worth the investment for businesses looking to expand their e-commerce capabilities.

Jeff
CTO in US
Veterinary, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Works but Insanely Hard To Customize

3.0 2 years ago

Comments: We ultimately have decided to make the decision to move on from Magento Commerce because the hassle in customizing the platform. Our company has specific functional needs when it comes to ecommerce, and we're constantly having to not only implement and upgrade those in Magento, but ultimately upgrade and fix each time Magento comes out with a major release.

Pros:

Out of the box, Magento promises to deliver on its core promise - to add products to a catalog, sell them online, and ship out effectively.

Cons:

Our business requires many areas where we need to customize our technology in order to do business more effectively. We tried, many many times, to customize Magento to our specific needs, and the more we went down the rabbit hole the harder it was to not only implement but maintain longterm. Eventually, it becomes pointless to effectively grow when your technology hinders your progress.

Chrisitan
Marketer in Romania
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easier to Interact with Customers

5.0 3 months ago

Comments: It enabled us to provide a great customer experience and gave us the ability to manage our product catalogs efficiently. The analytics and marketing features were also very helpful in understanding our customer base and driving more sales.

Pros:

I liked the ability to provide excellent customer service to our customers. With Adobe Commerce, we were able to quickly respond to customer inquiries and provide product information. We also enjoyed being able to customize our product catalogs to meet the needs of our customers. Additionally, with Adobe Commerce, we were able to easily analyze customer behavior and purchasing trends to better understand our customers and target them with more relevant offers.

Cons:

I liked least about Adobe Commerce was that it had a steep learning curve and required a lot of time and effort to understand and use all of its features.

Karolina
Project Manager in Poland
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Advanced tool which gives you many possibilities

5.0 9 months ago

Pros:

- as Magento is one of themost popolar e-commerce platform many external softwares has ready Magento plugins so integration with third party software is quite easy - can manage e-shop with different language versions, many currency, many warehouses - SEO friendly

Cons:

- be prepared to spend money - you will have to engage IT specialists for any modyfication

Verified Reviewer
Verified LinkedIn User
Information Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

"Unlock Your E-Commerce Potential with Adobe Commerce - A Comprehensive Solution for Your Online Bus

5.0 2 weeks ago New

Comments: s a user of Adobe Commerce, I found it to be a powerful and feature-rich e-commerce solution that provided a range of tools for managing my online business. However, I also experienced a steep learning curve when I first started using the tool, which required me to invest a significant amount of time in understanding its complexities.Additionally, the cost of Adobe Commerce is relatively high, which may not be feasible for small businesses or those with limited budgets. Overall, while Adobe Commerce is an excellent tool for businesses with more extensive e-commerce requirements, it may not be the best choice for those with simpler needs or limited financial resources.

Pros:

Comprehensive e-commerce solution: Adobe Commerce provides a complete range of features and functionalities required to run an online business, including catalog management, order processing, shipping, and payment options.Customization capabilities: Adobe Commerce's modular architecture and flexible API enable businesses to tailor their online store to their unique needs and requirements, making it an ideal tool for businesses of all sizes and industries.

Cons:

Steep learning curve: Adobe Commerce is a complex tool that requires some technical expertise to set up and configure, making it challenging for some users to get started.Cost: Adobe Commerce is a premium solution that may not be affordable for small businesses or those with a limited budget. The platform's licensing fees, hosting costs, and implementation expenses can add up quickly.

Grace
human resource assistant in Uganda
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

the leader of digital commerce

4.0 last month New

Comments: this software has good intergrations and compatible on all devices making it so to use even on mobile phones

Pros:

This software integrates seamlessly with other adobe products like analytics ,real-time CDP, experience manager and many more which give us up-to-the minute profile, thorough analysis and the ability to deliver to the marketing and commerce events

Cons:

it mainly intergraets with adobe products which limits some our services that may need intergration with other software other than adobe products

Verified Reviewer
Verified LinkedIn User
Telecommunications, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Flexible and Powerful: A Review of Adobe Commerce for Ecommerc

4.0 last month New

Comments: Adobe Commerce is a powerful and flexible solution that can help them achieve their ecommerce goals.

Pros:

Adobe Commerce is highly customizable, offering businesses the ability to create a unique online store that meets their specific needs. With its modular architecture and flexible APIs, businesses can add or remove features and integrations as needed to create a tailored ecommerce solution.

Cons:

Adobe Commerce can be complex and challenging to set up and configure, particularly for businesses that don't have significant technical expertise. This can result in longer implementation times and higher costs for businesses.

MArk
business developer in Turkey
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Adobe commerce

4.0 2 months ago

Pros:

Creating pages with drag and drop method was a very easy and convenient method even for the technology handicapped.

Cons:

It's so annoying that it's pricing based on a certain percentage of our tension.

Verified Reviewer
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Robust Out of Box Features Paired with Customization

4.0 4 years ago

Comments: In terms of e-commerce platforms, Magento has proven to be a great value because of it extensive out of box features and relatively moderate price. Overall, it is one of the more commonly used platforms, so it is easier to find developers who know and are willing to work with the platform, which can reduce your maintenance costs.

Pros:

The Magento E-Commerce platform offers a wide array of out of box features that are ideal for managing an online store. The platform also provides an extensive amount of flexibility for add-ons and customizations to cater to your specific business model and fulfillment needs. Extensions/Modules for the platform are readily available through a variety of vendors and developers at varying costs depending on the complexity of the feature involved. In a marketplace filled with expensive annual license fees and strict feature offerings, Magento is a great value for the investment.

Cons:

Magento has changed it target audience significantly since its acquisition by Adobe, now catering more to mid- to large-size businesses. This is reflective in its pricing model and its termination of support for the older version of the version of the Community platform (Magento 1). It's flexibility for modules and extensions, while very beneficial, can create complexity and additional development cost when attempting to update the platform, as news releases of the corresponding extensions also needs to be available in order to ensure compatibility. The platform must be properly updated and maintained on a regular basis in order to reduce security vulnerability, which is a responsibility that falls on the consumer as opposed to Magento. Corporate support for the platform is available, but if you do not have an annual subscription the service is not as prompt.

Stephanie
CFO in US
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Flexible and Administration Ease

4.0 5 years ago

Comments: Enterprise and dealing with the development company that supported us was terrible but community and a local developer has been great. We didn't have the budget for the big version but were sold into it by the developer when the community version was more appropriate.

Pros:

We are a small family business and reliant (for many things) on our ability to manage the back end of our site. Neither of us have a background in building sites, managing integration, etc. but we have been able to get very comfortable with the back end of the site. For a novice or inexperienced person, I was surprised that I could pick it up quickly. We use the community version which has been critical to controlling costs. At that same time, we haven't sacrificed functionality in that there are some incredible plug-ins that ultimately replaced the Enterprise functionality (which we moved away from because of the annual price tag). We also work with a small development company locally who manage the set up of the plug-ins (but quite honestly it seems fairly straightforward). As the site "breaks" (for lack of a better word), we have our developer do it.

Cons:

It's possible that it is far more plug and play than I realize for plug-ins but would love to see something user friendly created. There used to be some version of Magento that I think was discontinued but you almost need something for smaller companies that gives them the sophistication of the community edition but potentially managed by Magento. In the next few years, we need to make a decision to stay on Magento or move and Shopify has a managed version that is very intriguing. Our computers are using it and Big Commerce and they look every bit as sophisticated on the front end as we do but we are reliant on a separate developer who could move on or go out of business. A stable subscription based product for larger small businesses would be great.

Chamath
Chamath
Chief Technology Officer in Sri Lanka
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Magento makes your investments very worthwhile

5.0 4 years ago

Comments: Magento solves your eCommerce solutions even if you have an online business which requires scaling. Magento helps you to be hosted by eCommerce solutions like Volusion and Shopify that gives the flexibility you need.

Pros:

Are you looking for a solution in eCommerce? Magento provides you the solution of eCommerce. Magento makes your investments very worthwhile even if it is your main business. It has been recommended as one of the best solutions to eCommerce since it is flexible and scalable. It has also become so much popular for the fact many companies bear its name. Pros - 1. It is user-friendly. Magento’s administration is has a very simple back end which is easy to navigate and has very perfectly arranged store management features. 2. It is affordable for anyone. The community version Magento doesn’t require any money to afford since it is free. 3. It is flexible. You have the chance to create anything in Magento because it has been designed in a way that you can customize anything you want. 4. It also gives the ability to fully control the code thereby developing the type of functionality you require. 5. It is easy to scale. Magento designed in a scalable way on any amount of products you are selling.

Cons:

Cons- 1. Only the community version of Magento is cheap. The other versions of Magento including support and enterprise and the premium enterprise versions aren’t freely available. Their prices are very high for every person to afford. 2. Magento can only be hosted on dedicated servers. Since it is large, it can’t be hosted in small servers that aren’t dedicated because it needs to be configured. 3. It requires a lot of time to customize using magneto. The architecture who have designed it have made it complicated and hence it takes a lot of time to learn the learning curve and make customizations as compared to other eCommerce solutions.

Samuel
Web Designer in US
Internet, Self Employed
Used the Software for: 1+ year
Reviewer Source

Robust, but SO Much Work to Use

4.0 5 years ago

Comments: Honestly, very few. I suppose it's good to have gained a little experience with Magento to add to my repertoire, but that's about it.

Pros:

There are a plethora of installed features: search term synonyms, built-in marketing tools, detailed shipping/packaging settings, separate catalog and cart price rules, etc. It's a monster of a platform, one that serves many companies very well. Not having to install a hundred plugins (like on WP) to do what Magento does out of the box is a plus, for sure, not to mention having to worry about the compatibility, support, and updates on WP plugins.

Cons:

Go away for 5 minutes, you're signed out. Also, literally every website I download Magento to has to have everything reindexed. I get this message immediately after installing Magento: "One or more indexers are invalid. Make sure your Magento cron job is running." Very little info out there on how to fix this, so the first go around was a bit tricky. Not impossible or difficult now, but it's not a good feeling when you install software and immediately it appears broken. It is simply not easy to make a site look good with Magento. You can, for sure, but it requires SO much more work than other platforms, and there's not an easy way to view the front end without going live. The idea of not having plugins seemed appealing, but after using Magento, I only use WP with WooCommerce unless a client near-demands that I use Magento. It just takes way to long to create anything. The time I would have spent installing, updating, or researching plugins in WP, I wasted just trying to find my way around Magento. There should be a way to create a quick menu or admin favorites bar or something, so it doesn't take 3 clicks/pages just to get to where you want to be.

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Was one of the best. Not anymore

3.0 2 years ago

Pros:

Magento started as a great ecommerce platform catered to all business of any sizes. Sadly, since 2018 it has succumbed to the B2c business model of Adobe and the likes which reduces even more an already small open source market.

Cons:

Since 2018 and with the adquisition from Adobe, one of the best ecommerce platforms in the market succumbed to the greed of the B2C business model of Adobe and the likes which pretty much milk their products through subscriptions. Which resulted in an almost abandoned and forgotten open souce version.

Kristine
Executive Director in US
Philanthropy, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Magento Community V.1.9.3.6

4.0 5 years ago

Comments: Both our website consultant and one of the third-party module developers have recommended against upgrading to the newer Magento platform, advising that it wouldn't reduce any of the problems we have experienced.

Pros:

As a small nonprofit, we couldn't afford most ecommerce platforms, and Magento has worked reasonably well for us over the past 3-1/2 years. Our website looks nice, and is relatively straightforward to update after a moderately steep learning curve for people with very limited prior website management experience.

Cons:

It isn't set up for membership organizations, which we are in addition to selling products. Third-party modules have significant limitations. We have a membership module that our local web consultant has been able to reprogram to work better for us as problems became apparent (at extra expense, of course). Another module connecting Magento to Square POS sends only the total amount paid to Square, requiring us to do a lot of record-keeping in a separate spreadsheet for sales tax, member dues and donations, etc.

Kevin
Kevin
Web Developer in US
Verified LinkedIn User
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Still the best scalable e-commerce platform i've used

5.0 4 years ago

Comments: Am surprised that Magento sort of ranks below Joomla, drupal and shopify in current market shares but I would definitely be comfortable with only relying on Magento

Pros:

Magento has been around a long time and has many stable patches released, community of forums and help along with long list of extensions/plugins. Magento structure is nice for keeping up and learning MVC. The free community edition is already enough to run full fledge e-commerce site as well as given the option to do multi-stores in the same account. As a developer i did not want a out of the block low-coding to start off with (wordpress/shopify) so its a great tool to keep up with.

Cons:

Magento initially always tends to be pretty slow. The admin procedures such as exports, updating, backup, etc all seem a little unstable at times. Understanding your current state and limit of scalability(before improving it some other way) always seems questionable or hard to gauge at first.

Anna
Operations Manager in US
Sports, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Though it is too complex for our needs, the more I learn the more useful I realize it can be.

3.0 4 years ago

Comments: It is a big, clunky, complex tool that takes a lot to learn and even more to remember. However, the more familiar I get with it the more useful it is. I just think it is way more complex than necessary for a small company like ours that sells guided trips.

Pros:

Once you figure out how to use different functions in Magento, it is fast and easy to use for most things. I can go in and change dates and click "save," then go to our website and click "refresh" and the change is instant. I do not think this is unique to Magento at all but it is pretty nice! There are so many nuances to it that take time to learn and more time to remember how to do each time, but every time I master a new skill in Magento I definitely feel a feeling of success and I like its capabilities.

Cons:

There are parts of Magento that are overly complicated, and the general feeling is that is was created by software developers without the end-user in mind. You almost have to learn a new language as some of the terminology for some of the features and functions are not logical terms used by the average person. You have to switch back and forth between different parts of the software multiple times in order to create one product that is linked to another product. We use it to sell trips that have dates, and the software is more geared toward something like hard goods that have attributes such as size or color. Therefore it is not the best product for the job for us. You have to create a drop-down menu for people to pick dates, but after they pick the date and click on book they have to pick the date again. Not very professional looking.

Aris
Aris
Web Developer in Greece
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Magento for big expectations

5.0 2 years ago

Comments: We are using Magento mostly to develop vendor marketplaces, multi-store marketplaces, supplier e-shops that are serving XML and JSON feeds with thousands of products to retail stores. It's stability and power for those type of projects is amazing and never failed us or any of our customers on production.

Pros:

As a developer when using Magento for big projects I like that I can develop my extensions using Composer which I am familiar using with other projects too, making development easier and familiar. I like the One Page Checkout feature that is offered out of the box, because with other e-commerce platforms I need to install a template to convert the checkout page to 1-page checkout. Customers usually leave if the steps required to complete an order are many or hard to complete. Varnish for caching is a MUST and easy to setup on Magento, that's what I like most, because for big scale projects caching and performance is always required by default!

Cons:

Magento is already secure, but I would recommend to make more security tools or strict development guidelines especially for developers, that if the community follows, it will take security of the platform to another level. This would be very useful for big scale projects and big companies that are relied on Magento to store and secure sensitive data.

César
César
Computer engineer in Panama
Verified LinkedIn User
Computer Hardware, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Take your business to another level

5.0 10 months ago

Comments: My experience with this platform is 10/10, it can be difficult to use at first, but once you get used to it, there is no other better option. You can manage all the sections of a virtual store, with the security and confidence that Adobe always provides. Highly recommended.

Pros:

Adobe Commerce is a software for the creation of commercial platforms, it is part of the Adobe ecosystem for the bad and the good. It is a software with many tools, you can create what you want due to the countless customization options it offers, from shopping lists, offer systems, catalog subdivisions, segmentation by type of article, etc. In addition, all the other commercial demands that you have can be covered, such as logistical problems or customer service. Overall, it's a great platform, possibly the best of its kind, and highly recommended if you want to start a business with a virtual presence.

Cons:

The price of entry can be quite expensive, and the interface can become overwhelming due to all the options it offers, so the learning curve at first can be slow.

Emily
Emily
Account Director in UK
Verified LinkedIn User
Marketing & Advertising, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Free e-commerce platform to boost your business capabilities

4.0 2 years ago

Comments: You can interact with your customers and clients easily as well as you can send automated emails as reminders for your customers to proceed with their purchasing details, or their shipment status, etc. The customer targeting feature lets you configure relevant sets of products to each segment of customers. You can integrate with fraud detection tools to minimize the chances of fraudulent customer or vendor behaviors. It allows admins to personalize their management interface for their convenience.

Pros:

With help of this platform, you can build your innovative businesses through e-commerce websites and provide your customers with enhanced shopping experiences. You can implement customer segmentation to serve each client accordingly and helps in providing personalized shopping experiences to your customers. It allows you to specify prices for your different product categories and you can customize prices and promotions with different discount rates. You cand add different shipping and payment methods.

Cons:

Launching projects on this platform seems to be very slow. Magento’s renewal costs may be expensive for smaller companies. It is resource intensive and you are required to have a heavier server to deploy and run this program. Sometimes it can be buggy with payment handles and sales tracking, otherwise, if you have to run non complex and smaller businesses, you probably will not face any of such issues with this software.

Verified Reviewer
Verified LinkedIn User
Public Safety, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

It was easy to transition from WordPress to Magento for a large e-commerce site

5.0 5 years ago

Comments: Ability to successfully handle business with various types of customers for a business that does both b2c and b2b.

Pros:

I used to think that WordPress was the best CMS available. However, once I started working for a company with complex e-commerce needs, I soon realized that WordPress just wouldn't do the job. What I enjoy about Magento is its ability to handle complex systems, and it's ability to integrate with various systems and plugins. Our business is both b2c and b2b, and I'm amazed at Magento's ability to handle our different types of customers.

Cons:

At first I felt like the interface was a little clunky. It was not as clean of an interface as I was used to with WordPress. At first it can be a little overwhelming to navigate, but it doesn't take too long for the interface to become second nature. Also, there are a few work arounds that are needed here-and-there. For example, it's easier to copy and paste html code into a text editor instead of editing it within Magento. And sometimes there is a "save and continue" button that doesn't make much sense, as it redirects you to another page as soon as you save your work. But you get used to all of this pretty quickly.

Stella
Stella
Legal Intern in Kenya
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

E-commerce with Magento

5.0 4 years ago

Comments: I have not had a difficult time with Magento other than maybe the learning process of how the whole thing works.

Pros:

Magento offers a one-stop place for hosting your website. It has a variety of good features that make it attractive for web hosting. Magento offers us an option of installing more than 5000 extensions to suit our e-commerce platform. When using Magento, you can simply customize your website to suit your platform. The fact that you can also get it for free was one of the factors that made us choose it to host our platform. Magento offered our website scalability in terms of the number of products that the website could hold

Cons:

With Magento, we had to engage the services of a developer which was an added cost. The theme that the Magento mother company offered were not attractive and therefore we had to engage a third party to get an attractive theme.

Manny
Marketing Manager in US
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good for Established Stores

5.0 7 months ago

Pros:

The Adobe Commerce platform is definitely for stores that are more established and have a web developer either on staff or at their disposal to make the necessary changes and upgrades. While I'd say it's more complex than Shopify in that instance, there is a lot more functionality out of the box, whereas Shopify is very App heavy to get a certain functionality to work on your store.

Cons:

If you do not have a developer at your disposal, working with this platform is probably going to be a bit of a struggle. I'd consider myself a rung above beginner within HTML/Website related things and I have to rely on our developer for things for sure.

Sunho
administrator in US
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Community 2.0 version is the way to go!

5.0 4 years ago

Comments: We've been with Magento for 10 years now and we do not see a reason to go to any other platform as most are subscription based which is not so great for you.

Pros:

Great platform to built your Ecommerce website. If you have programming knowledge you are all set! If not, you can hire a Magento Developer to get exactly what you want out of your website. Lots of extensions to customize the user and backend experience. V2.0 has made the backend experience on par with other platforms.

Cons:

You need to know how to code to get a well functioning website. It is not as easy as shopify to setup and get running. However there are many developers who you can hire via upwork and other freelance websites.