AssetCloud Reviews

4.4 (282) Write a Review!

About AssetCloud

Industry-leading asset tracking solution for organizations of all sizes looking to simplify asset management.

Learn more about AssetCloud

Pros:

It was very straightforward to build python tools that retrieve asset information via web API.

Cons:

If the system has the information input it is possible to pull out the information for reporting. The app that goes with this software always has some kind of problem.

AssetCloud ratings

Average score

Ease of Use
4.1
Customer Service
4.4
Features
4.2
Value for Money
4.3

Likelihood to recommend

7.9/10

AssetCloud has an overall rating of 4.4 out 5 stars based on 282 user reviews on Capterra.

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Filter reviews (282)

Patrick
Patrick
Social Media Marketing Specialist in US
Verified LinkedIn User
Financial Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

AssetCloud I so Reliable and Easy to Use

5.0 4 months ago

Comments: I have a great experience with AssetCloud.

Pros:

The reliability of AssetCloud is unmatchable. Moreover, it has amazing security features.

Cons:

There is nothing to dislike when it comes to AssetCloud.

Wasp Barcode Technologies Response

2 months ago

Thanks Patrick for letting everyone know your experience that AssetCloud is reliable and easy to use.

Anthony
Operations Manager in US
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Asset Cloud Review

4.0 4 weeks ago New

Comments: Asset cloud has allowed us to maintain all of our assets and view the data accompanying those. Overall the platform is very beneficial.

Pros:

I like the search bar, and reporting options/customizations available.

Cons:

Some of the software seems to not work as smoothly as it should. Example: when checking out an asset and assigning a due date, you must add the asset to the queue and then re-click the record and add the date. Why not just have the due date available without extra steps.

Jaymes
ISA in US
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

WASP Inventory Management - a busy admin's review

3.0 2 months ago New

Comments: It does what I need it to do.

Pros:

Can be sortedCan be searched Is in the cloud No backups necessary

Cons:

It is not user friendly seems bare bonesit's ugly to look atit insists on certain fields randomly

Babita
Assistant Manager in India
Management Consulting, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Most amazing asset tracking solution for excellent AssetCloud management system !

5.0 2 months ago

Comments: AssetCloud works best for me and my team till date. All our shipments and valuable assets are transported securely and seamlessly through AssetCloud without any trouble. It is a highly tailored and customized solution which helps in inventory management and activity tracking in best possible manner. The tracking procedure is quick and hassle free. The reporting and dashboard analytics through inbuilt reporting templates works best for us and is real time without any lag. It works 24/7 without any slow down.

Pros:

Easy asset tracking solution for businesses. The interface is easy to handle and manage. No hassle or trouble faced in operation till date. Cloud based asset tracking system is reliable and is widely used across different kinds of businesses. Asset tracking is easiest than ever with few clicks and all your valuable assets are monitored completely end to end. It is absolute trouble-free method of tracking assets with quick audits. All activity tracking is done seamlessly and no issue occurs at all. Barcoding and RFID process helps in complete tracking of assets and shipments end to end with complete life cycle tracking without any lapse.

Cons:

No problem as such. Though, we still feel that more user subscription can be added in reduced pricing. Also, more extended trial versions with advanced features is much appreciated. The disposal management and reporting and analytics should be further strengthened as we still face some breakdowns and slow functioning often during operations. Slight reduction in pricing of the subscription can be really helpful and will attract more new users and clients.

Roy
Network Analyst in US
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Does what we need

4.0 2 months ago New

Comments: Overall I enjoy it and love that it is cloud based.

Pros:

Importing our data with a specialist was trouble free, and got assistance after the fact.

Cons:

A little clunky and tough to figure out, like filtering works weird.

Anthony
IT Support Professional II in US
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

AssetCloud brings order to chaos of inventory

5.0 3 weeks ago New

Pros:

AssetCloud is easy to implement. We had the previous version MobileAsset. We upgraded to AssetCloud a few years ago. Easy to use. It basically manages itself

Cons:

The reports could be better. The reports often gives me either too much or too little information. Often when I run a report I have export it to Excel to tweak it.

Bill
Media Center Manager in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

AssetCloud is On Track

5.0 2 months ago New

Pros:

I like adding an entire Freshman Class all at once. Mass importing of data helps a LOT.

Cons:

Setting up label printing was the most painful part of the process. Thankfully, once it's done, it shouldn't need to be revisited. Unfortunately, one software update hosed our printing. Thank goodness for the Service people. We were quickly back on the air.

Darren
Director of Technology in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product

5.0 last week New

Pros:

AssetCloud helps us keep track of all our inventory and who is assigned assets. We are able to easily export reports that are needed for audits.

Cons:

Product has been great. My only criticism is when using the scanner to enter multiple items the PO Date field doesn't populate in the system. I have to manually go and enter from the website.

Herrick
Business Support Specialist in US
Law Practice, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

IT Asset Tracking

4.0 last month New

Comments: Helps out IT department in tracking every equipment that is rolled out to users and on every conference rooms. A lot easier to manage and lookup all assets in our inventory

Pros:

Straight forward and simple. Easy to navigate when entering new inventories. The mobile app is a plus when doing floor by floor inventory tracking.

Cons:

Most of the time a bit slow running on PC when searching for assets.

Marcy
Director in US
Government Administration, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Meets our needs

4.0 2 months ago New

Comments: it works for what we need, we like it!

Pros:

the process setting it up was okay but would be better to have someone come out to help set it up

Cons:

the set up of the software since we arent really that familiar with setting up software

Jeannette
Director of Technology in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Survey

4.0 last year

Comments: Easy to use and easy to train others

Pros:

Ease of use and east to locate inventory when doing a search

Cons:

Nothing to date that I can share at this time

Wasp Barcode Technologies Response

11 months ago

Thanks Jeannette for letting us know that AssetCloud is meeting all of your current needs to track your assets.

Melanie
Laboratory Analyst in US
Biotechnology, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

WASP Cloud

3.0 2 years ago

Comments: The intent for using of this software is to reduce typographical errors on case related paperwork, reduce the amount of information written on case related documents with the use of an asset tag number, provide a one stop location of all electronic data (e.g. Q/QC data, Casefile documents, product information, etc.) as they pertain to specific asset numbers and assets associated to the parent asset. The software accomplishes this goal. Although years ago sales had recommended "Professional" when it was the available software type/version based on our needs when I originally reached out the WASP, I can't say that I would recommend this software for the laboratories functions and needs I have outlined throughout this survey for other forensic laboratories.

Pros:

Creating a label within the software is a nice feature and makes that function easy. The previous Enterprise version required a label software to generate labels making it rather laborious. Customer service is mostly helpful although there were a few instances a resolution could not be resolved either by the lack of knowledge of the rep or the limitation of the software.

Cons:

Integration of my 3G database from Enterprise to Cloud was a nightmare and took months to resolve. Although the software is easy to use once the user becomes familiar with its functionality, it is not user friendly and takes a significant amount of time to navigate the program. A training session either on-site or by virtual meeting would be helpful. Some of the available video were helpful, but limited. Once the user becomes familiar with the software, portions are easily navigable, other functions are not attainable. One function I'd like to see improved is the ability to pull expiration dates of assets between a select subset of days. Currently, to pull a select range of expiration dates (e.g. 08/01/21 - 08/14/21), I have to search for the year 2021, then scroll and select assets within that date range.

Tom
Tech Director in US
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Morin Review of Wasp Assett Cloud

4.0 last year

Comments: We are finally able to do something with our inventory. Check in and out computers and chroembooks and track them. Its been a learning process in setting it up the way we want.

Pros:

I liked that we got all the equipment we needed including printers etc and the support to aid in setup and further issues was excellent.

Cons:

I would like that when I use the import tools to bring in more assets that it would give a warning if the tag numbers (asset numbers) were already in use. I have had several times on accident that I built my import file and accidently had asset tags I already used and it simply overwrote all the asset info. NO Prompting that they were already in the system. That would have queued me something was amiss (unless I knew I was updating assets) One feature I wish it had was the ability to create an asset template that could have a bardcode that represents everything about the assett so I could then simply scan the new barcode and serial number and it would allow me to easily add many at the same time. (example I buy 100 chromebooks off same PO, same model, etc and the only difference is the serial number and the asset tag that will be assigned. It would be nice to be able to preprint the asset tags and apply them then scan the asset template barcode followed by the SN and Asset tag on each of them. I have to build an CSV file to do this each time.

Wasp Barcode Technologies Response

last year

Thanks Tom for sharing your review. Good to hear that you had a good experience onboarding and integrating your equipment with the software. Thanks also for taking the time to detail some opportunities for improvement. We'll spend some time on these ideas.

Andrew
Center IT Support Engineer in US
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Worth the time to learn

5.0 last year

Pros:

It's a pretty robust tool, to be honest. I like the physical tag integration, the options for specifying geographical area/section for the item, and of course having the serial # as part of this as well. With a great deal of "work from home" happening in light of the pandemic, we used to have a lot of hardware "go missing" or "get misplacaed". You want to think the best of people, but in a business environment you have to protect yourself and the company. Having something tangible to point to is a very valuable tool that can circumvent many awkward situations, related to possession of said item. With proper implementation set into motion, being able to scan in (with a mobile phone even) hardware on-site in front of the user lets them know we are keeping track of the item. This works as a powerful deterrent to theft in many cases. A lot of the flexibility for how to tag and the organizational options in AssetCloud are great. I've been around systems that are literally just a list and that's it...things that are tagged with a few text characters at best. The fields for keeping things organized makes the tracking much easier and helps me keep on schedule for the rest of my day.

Cons:

Right off the bat, I wouldn't say it's impossible to pick up (it's not like learning to script or do SQL), but you'll need to study up some to get things the way your organization/company wants them done. Fortunately, we had a representative from WASP do a Zoom call and walk us through some of it. That helped whittle down the mountain a bit, but any new system can be intimidating. This is a very soft con, as it's a common occurrence with any new system.

Wasp Barcode Technologies Response

last year

Thank you Andrew! We're so pleased that you are getting strong value out of AssetCloud. Also thank you for your recommendations on how to continue the improvement. We will share your insights with key decision makers.

Seth
Assistant Technician in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

AssetCloud

5.0 2 years ago

Pros:

The ability to print labels that have a scannable barcode along with relevant information such as device type, serial number and a unique asset number that links it to much more information such as purchase order history, date of purchase, date inventoried, and activity log, makes inventory management much easier. Having a interface where all that information is readily available for many devices saves time and makes any issues with inventory much simpler to resolve. Most of all, it isn't very complicated to add devices to the software.

Cons:

The interfaces could be more stream-lined, it could be that I haven't had enough time to get comfortable with the software, but I end up digging through several different panels such as transactions or maintenance to do a task such as add an employee to a site, or update site location. Again, I may have simply not had enough practice with the software, but if there was anyway to add shortcuts for heavily used features, I add employees daily as well as edit site locations, that would be helpful.

Andres
Tech Specialist in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Asset Cloud Review

4.0 last year

Comments: Ease to navigate and the structure of the menu is well organized. The mobile version needs some improvement. For example when scanning an asset tag, there is no way to find the assigned field. I believe that this is important if you are on the go and scanning products with the phone.

Pros:

The feature that we like the most is the import tool. It was great to see new additions as to what we can mass import. I believe the templates are self explanatory and easy to fill.

Cons:

My only concern is when uploading the check-in template because sometimes we received the success screen but in the end some of the devices are not being checked in. This issue happened several times and often when I do mass check in, I. have to go back and make sure everything is correct.

Wasp Barcode Technologies Response

last year

Thank you Andres for taking the time to share your experiences regarding AssetCloud. Good to know how valuable you find the import tool, We'll look into the check-in template.

Corey
Tool clerk/Shop worker in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Small Company

4.0 9 months ago

Comments: I have used the local Asset Management (ver 6 and 7) and preferred it in some aspects, like having a local copy of the DB available in the event of an internet outage. The cloud ver is overall easy to use and I have seen gui improvements in the last year. The iOS app has improved since its first inception but needs a little work in the processing speed.

Pros:

It is easy to use once you learn where all of the items are. The reporting ability is decent and simple to use with the canned reports.

Cons:

The Mass Update options are limited and having to check items in to move and then check back out when a custodian is moving from jobsite to jobsite. The default labels also do not work well in the environment of mechanical maintenance where grease and chemicals are used.

Brooks
Scientific Operations Specialist in US
Pharmaceuticals, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A great product

5.0 2 years ago

Comments: It has been an overall positive experience

Pros:

It helps build a system of tracking all of the assets together and making sure things are being serviced appropriately

Cons:

There is a lot of features that are not so intuitive, but are very powerful when specifically trained on how to use them

Gustavo
IT Services Manager in US
Tobacco, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Complete and easy to use Asset Management System

5.0 2 years ago

Comments: We needed an Inventory System and after months looking we found AssetCloud. After using for 2 months we realize the possibilities were immense and we started tracking more than just assets and locations, we included the Finance Department to track depreciation, etc. Now we are deploying this system to the rest of the offices in the USA and soon will be Europe, rest of Americas and Asia.

Pros:

You can start tracking assets in 15 minutes, easy to deploy and setup. Having mobile apps is a huge help. Very solid report system.

Cons:

Having so many features and being able to change the whole system to whatever you want can be scary if you want to do it in one day.

Brian
Facility and Event Technician in US
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Wasp AssetCloud

4.0 2 years ago

Pros:

I liked the ease of use in creating barcode labels

Cons:

As we were faced with budget cuts, we were asked to find another product for less money and the ability to scale outside of how our Game Room was using it.

Timothy
Technical Support Administrator in US
Government Administration, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

For the price this is very good software

5.0 9 months ago

Pros:

It is cheap, depending on your configuration. But it gives you access to a whole system for tracking items. You can setup reoccurring maintenance on items, it will even send out an email to remind people. You can quickly search in any field to find exactly what you are looking for. You can create budgets and apply those to items to keep track of finances. It really is an all encompassing product for IT asset management.

Cons:

The thing I like the least is that it is cloud based, I am a fan of having things on premise. Outside of that I have not come across anything that could be improved. Once you learn how everything works together it is a pretty solid product.

Wasp Barcode Technologies Response

7 months ago

Thanks, Timothy. We are very pleased to hear that you feel AssetCloud provides great value for the money.

ari
hardware technician in Canada
Used the Software for: 2+ years
Reviewer Source

great product. great service. always willing to assist

5.0 5 years ago

Pros:

service, ease of use. using the ipad to conduct our audit has been proven to save time , money and improve our overall support. we can provide better service to our customers on an ongoing basis. i would recommend this product to anyone who asks

Cons:

none. ervice, ease of use. using the ipad to conduct our audit has been proven to save time , money and improve our overall support. we can provide better service to our customers on an ongoing basis.

Joshua
Desktop Support Engineer in US
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A life saver in the Remote Learning and Onsite Learning environment

5.0 last year

Pros:

The best parts of this software are the facts that it is super user friendly, and straight forward in how it works. It also allows us to use mobile devices to help check out and check in device in real time for users and students who need to transition to remote learning and/or transition to onsite learning.

Cons:

For what we use the software for, there are not aspects of the software that we feel are lacking in any way.

Wasp Barcode Technologies Response

last year

Thanks Joshua for sharing your review of AssetCloud. We are very pleased to hear that it has been so easy to use and helpful.

Gaven
Senior Technical Support Specialist in US
Law Practice, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Valuable and efficient

5.0 2 years ago

Comments: Great product and a much needed improvement.

Pros:

I’ve used WASP for over 10 years and I’m glad to have it in cloud form. It’s so much easier to work with, the tracking is spot on, and the ability to access data is critical.

Cons:

There are some features that do not work right. Nothing major and easy to work around but it needs to be fixed. customized views do not save. Editable fields on forms not available. You are stuck with the forms and fields they provide and you cannot customize it to fit your organization.

Greg
Manager, Information Systems in US
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

SOM DAR Assett Mgmt.

5.0 10 months ago

Pros:

Easy of use and the ability to add/modify items to inventory. Also the ability check out hardware to users is a plus.

Cons:

Turnover continues to be an issue. Online training or job aids would be helpful.

Wasp Barcode Technologies Response

10 months ago

Thanks Greg for confirming that AssetCloud is easy to use. I'm happy to report that we have also added new job aids to our website to help users get started.