18 years helping Irish businesses
choose better software
About Wrike
Stay in control of PMO with features that align strategy, planning, and execution. Enjoy 360° visibility, automation, and reporting.
I liked that Wrike was able to integrate easily into our systems as well as being fairly intuitive to use.
Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse.
Filter reviews (2,784)
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Filter reviews (2,784)

Alternatives Considered:
Transparency and Collaboration with Wrike
Comments: Our organization has had a wonderful experience with support through our [sensitive content hidden] and the Wrike Help Desk. We did learn to make sure wording is very specific and detailed when working with sales.
Pros:
I like how Wrike helps increase transparency and collaboration within our entire organization.
Cons:
In a project, the data within the fields only "copies/duplicates" within the same task/project line level. The only way to get the data within the top level task to copy into sub tasks is to either pay to enable integrations and pay to have their solutions engineers write code to create a "Wrike to Wrike Integrations" or to manually transfer the data into the sub tasks.
Wrike Review - 3yr User
Comments: Wrike has been a game changer for our team, we have multiple specialist teams that use it in very different ways and it's critical to keeping our fast-paced work on track and organized. I do wish it had better integration with Google Suite tools, in a growing virtual and remote environment it feels critical that they figure out how to sync with cloud tools in a more seamless way, but overall very happy with our experience
Pros:
There are so many different ways to organize, view and process information in Wrike, so it works well for many learner types. The amount of customization once you really know how to use the tool is vast, so once you invest the time to get over the learning curve you can really run with it.
Cons:
The learning curve is steep, and we've found that just providing the training videos to our new hires during onboarding is not sufficient. We have to create dedicated, days-long workshops to teach staff how to use it.

Extremely Disappointed with the Wrike Team
Comments: I’ve been using Wrike for a while now, and honestly, I thought the software was pretty decent. But wow, their customer service and accounts team? A whole different story. We’ve been stuck in this crazy mess because of an internal error made by a former employee and we’ve been trying to sort it out for months in good faith with Wrike, but it’s like talking to a brick wall. It’s super frustrating and feels like we’re just going around in circles. Trying to get through to their customer service is like trying to find a needle in a haystack. They dodge our calls, and getting any sort of response feels like a miracle. Either that or we end up speaking with really unprofessional reps that don't even bother to help or escalate. The times we did end up finally getting someone to help, they basically said, too bad, out of luck! And here’s the kicker – they’ve locked us out of our own data and systems because of this billing issue. It’s like they’re holding our data for ransom, which is just insane. It’s like they’re saying, “Nice data you have there, shame if something happened to it.” Not cool at all. Bottom Line: The software might be okay, but dealing with their team is a nightmare. It’s left a really bad taste in my mouth. If you’re thinking about using Wrike, just be aware of what you might be getting into with their customer service and billing. I’m definitely telling my network to steer clear!
Pros:
Good product solution for Project Management and would be an amazing bit of software if the support and accounts team were good to work with. They took an amazing product that I am about to walk away from, just because they have company syndrome now and like abusing the little guy!
Cons:
Customer service, support, and billing are awful. Beware!
Wrike Response
last year
Hi Matthew, We sincerely apologize for the frustration and inconvenience you've encountered. Please know that we take your concerns very seriously, and we're actively reviewing our processes to ensure better support. We understand the gravity of the billing issue and its impact on your operations. Rest assured, we're committed to resolving this swiftly. Your feedback is invaluable, and we're dedicated to regaining your trust. Please contact us directly at [email protected] for personalized assistance. Thank you for bringing this to our attention.
Alternatives Considered:
Automation and dashboards
Comments: Wrike has enabled us to create a central source of truth and build greater transparency of our project portfolio. The automation has eliminated manual activities and the ability to integrate with other platforms drive efficiency.
Pros:
Request form, blueprints, dashboards and automation. These activities help with transparency and eliminate manual work.
Cons:
Nothing right now. We have been using Wrike for seven years and over this time the platform has transformed to be a central source of truth for our program.
What I Experience with Wrike
Pros:
Wrike facilitates robust PPM capabilities which enables me to save time by eradicating manual processes through real-time automation.
Cons:
Apart from lack of offline access, I do not have any overwhelming aspect which I face.
Alternatives Considered:
Wrike Makes Project Management Easy!
Comments: My company migrated to Wrike from another work management software about twelve months ago. The transition and adoption rate were easy due to Wrike's intuitive workflows and easy-to-build dashboards.
Pros:
Wrike's intuitive design makes it an easy work management application to adopt. It provides a robust set of features, such as task management, project scheduling, resource allocation, time tracking, and collaboration tools, to streamline team projects and workflows.
Cons:
Some of the reporting features could be improved upon. The formatting of reports saved to PDF isn't always aligned.
Alternatives Considered:
Time To Change to Wrike
Pros:
It is so easy to learn and use. The prices are also worth it
Cons:
So far, so good. No issues experienced when using Wrike.
Appraisal for good deeds
Comments: My overall experience with wrike is good so far. If I were to rate them, I would give them a 9/10.
Pros:
It allows me to prioritize tasks. It also allow me to manage time effectively.
Cons:
So far, there has not been any problem with Wrike.
Alternatives Considered:
Customizability and Seamless Integration with Wrike
Pros:
Wrike is highly customizable and flexible to any workflow or business process.
Cons:
The licensing has to be purchased in packs of 10.
Powerful Project Management Tool
Pros:
Offers tools like time tracking, Gantt and Kanban great tool for project management with a lot of power and functionality
Cons:
Technically is a great tool with no issues but depending on your use case if you don't need its level of power it may be overkill making it hard for some users.
Alternatives Considered:
Wrike- transform the way you work
Comments: Wrike allows me to be flexible in the way I organize work, and see work with the dashboards. By using this I never lose track of my projects and tasks, and can easily communicate with other team members. It absolutely increases our work efficiency.
Pros:
Wrike has a unique ability to organize work in the way that many other project management systems do not. It's a simple element of the platform, but it makes a world of a difference when you. start onboarding multiple teams across multiple departments. It also has strengths in cross-departmental collaboration, work and file sharing.
Cons:
It take's some time to learn your way around the platform and get the full benefits from it. But once you do, the value you can unlock is amazing.
Wrike is top of the line!
Comments: Our team was able to collaborate with each other all while utilizing the A.I. LLM features within the platform to seamlessly tackle tasks without having to switch between gpt apps.
Pros:
Wrike has a great interface that makes Project Management easy. The proofing tools made my job as team leader especially easy as it was a few clicks to fix typos before the project could be completed.
Cons:
There could be more features for financial aspects of the project, I only suggest this as a further upgrade as the platform could become a one stop for everything.

Design Savior for Timely Projects
Comments: Accessibility to team members with different technical abilities combined with its effective management of complex, multi stage design projects was a primary factor in our resolution.
Pros:
Workflows that are customizable fit perfectly into our design processes. Thanks to its easy-to-use interface and potent task management tools, the reduction of missed deadlines has become substantial, and team coordination has significantly improved.
Cons:
The mobile application is without a few key features from the desktop variant, thereby restricting one's ability to be productive while on the go.
Why I Prefer Wrike Over Alternatives for PPM
Pros:
Wrike is one of the tools which I have used for quite so long time now. I like that it not only offers PPM tools but also have collaboration, gantt chart and Kanban board features.
Cons:
The last bug which I encountered like two years ago was fixed rapidly by the vendor technical team
What I Know About Wrike (Experience Dated from 2018)
Comments: Project portfolio management. Time tracking. Real-time collaboration.
Pros:
Wrike automates the entire process of project and task management which ultimately leads to high ROI as a result of high productivity.
Cons:
Ever since I started using Wrike in 2018, ai have never encountered issues on my end.
A Must Have PPM Tool for All Sorts of Businesses: Wrike
Pros:
Wrike streamlines project and task management through workflow automation which leads to high ROI as a result of improved productivity.
Cons:
I am a daily user of Wrike and I barely face bugs nor any challenging features to customize.
Wrike, an all-in-one work management tool that help streamline our work.
Comments: Our tenure using Wrike has been so fruitful. It has offered us an perfect workspace that help us streamline our work. Wrike makes it easy for us to plan for our projects and has dashboards that makes it effortless to track our projects progress. It also allows us to use automation workflows which help us get routine work done quickly and with no manual efforts.
Pros:
Onboarding to Wrike was so easy and more to our delight, using it has been much easier than we initially thought. It was also so easy for us to customize Wrike to match with our needs. Wrike security functions are very powerful and help us to keep all our data and information safe. It has well structured dashboards that help us gain full view of our work. There are also automations available that has allowed us to take lesser time taking care of the routine tasks by automating them.
Cons:
Everything about Wrike has been in place so far. There has been no concerns coming from anyone.
Wrike: Sophisticated Tool for PM & TM
Pros:
Availability of iOS mobile application allows me to streamline business processes on the go from anywhere. Managing project, tasks and enhancing real-time communications is what I relish a lot with this tool.
Cons:
Wrike requires to be integrated with external applications to suit PM and TM needs for global enterprises.
Wrike is a versatile tool for planning and taking care of team projects.
Comments: Our overall experience with Wrike has been superb. It has helped us to keep our projects organized making it possible to get our work done within our budget and timelines. Wrike also offers us a common working ground that makes it easy for us to work in unity on all our projects.
Pros:
Wrike has a flexible architecture that made it easy for us to customize it to fit our needs. The user interface is very neat and also easy to use. Wrike has amazing task planning features that help us organize and strategize our tasks for efficiency. It also has stunning collaboration features that makes it easy to unite everyone and every department so as to work together under the same page. Wrike allows us to use automations to perform our routine tasks with lesser time and work input.
Cons:
Wrike incredible run of performances has made us love every bit about it.
What I Experience with Wrike
Pros:
Wrike is a central repository for project portfolio management. Availability of iOS mobile application allows me to work on the go for 24/7.
Cons:
The bugs which I was experiencing late last year on my mobile application are no more since the vendor technical team eradicated them when I reached out to them.

Real-time collaboration
Comments: I use it for complex projects and to create detailed reports when necessary. Additionally, it offers me multiple options to help automate repetitive tasks and minimize the errors that may occur.
Pros:
which require collaboration between multiple teams or departments. It has also offered me various ways to visualize the work, making it more useful for each department and allowing me to manage everything in the most effective way.
Cons:
The downside is that the interface is quite complex, but with practical use of the tool, it becomes more intuitive and easier to use.
Optimal Program for Project & Task Management
Pros:
It is through Wrike that I am able to seamlessly and automatically track time and expense on projects.
Cons:
Unlike other alternatives, Wrike seldom track time on projects nor perform any function while offline.
Very versatile software with a very easy to use software
Comments: Wrike is excellent for job management and prioritizing. It makes work transparent and collaborative which is tremendously valuable for our team.
Pros:
I like that Wrike has a highly flexible task management system that allows me to create and assign tasks, set due dates, prioritize, and track progress.
Cons:
In my opinion, Wrike has no flows or disgusting features.
Excellent program to manage projects
Comments: We have been able to manage our projects with ease as we can manage different teams and projects at the same time.
Pros:
Wrikes auto attendant capabilities assist us in scheduling and tracking of leads making sure that all the deadlines and set targets are achieved.Also productivity has been enhanced since Wrike removes all the repetitive chores.
Cons:
So far so good I have not come across any downside in regard to Wrike, Although the android app is limited in functionality.
Sophisticated Tool for Real-time PPM
Comments: Time tracking, project and task management are the main benefits that I gain from Wrike.
Pros:
Ever since 2021 in my previous organization, Wrike has been the main backbone tool for task and project management procedures.
Cons:
Wrike has all the features that I look forward to use on a daily basis.