Wrike Reviews

4.3 (2,291) Write a Review!

About Wrike

Tackle projects and improve workflows with Wrike’s work management software. Remove barriers, find clarity, and exceed goals.

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Pros:

I liked that Wrike was able to integrate easily into our systems as well as being fairly intuitive to use.

Cons:

Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse.

Wrike ratings

Average score

Ease of Use
4.1
Customer Service
4.3
Features
4.2
Value for Money
4.1

Likelihood to recommend

8.0/10

Wrike has an overall rating of 4.3 out 5 stars based on 2,291 user reviews on Capterra.

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Brock
Brock
Vice President of Marketing in US
Verified LinkedIn User
Retail, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

We get so much more done since we began using Wrike.

5.0 3 weeks ago New

Comments: Wrike is a great program. Not only has it helped our various departments manage their projects better, but has given us cross-team visibility we have never had before. That was a huge benefit that we weren't expecting.

Pros:

Wrike is EXTREMELY powerful. The learning curve is very manageable and very quickly your teams can be using the tool and improving their efficiency. It has made a TREMENDOUS difference in our productivity. Our teams adopted the program with very little trouble and now it is our main workflow system.I am not sure how we did business before we got Wrike.

Cons:

There is very little we don't like about Wrike. It is a great program. We have always figured out a way to make it do what we need it to for managing our business.

Emmanuel
Software Developer in Ghana
Apparel & Fashion, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Wrike Review: The Pros and Cons of Using This Project Management Solution for Remote Teams

4.0 2 weeks ago New

Comments: Overall, my experience with Wrike has been highly positive. As a web developer, I've used many project management tools over the years, and I have found that Wrike stands out in terms of its ease of use, comprehensive feature set, and robust collaboration capabilities. I appreciate the platform's flexibility and ability to adapt to my team's unique needs, whether we're managing multiple projects, tracking tasks, or collaborating on documents. The real-time monitoring and reporting features have been especially helpful in keeping everyone on the same page and ensuring that we're meeting project deadlines. Additionally, the customer support team has been highly responsive and helpful whenever I've had questions or encountered issues. Overall, I highly recommend Wrike to any team looking for a powerful, all-in-one project management solution.

Pros:

As a web developer who often works with remote teams, I found Wrike's project management solution to be an excellent tool for improving collaboration and productivity. One of the features I liked most about the software was its ability to provide real-time updates on project progress, making it easy to track tasks and deadlines. Additionally, the task management system is very intuitive, making it easy to assign and track tasks across multiple projects. Another feature I found particularly helpful was the ability to communicate with team members within the platform, eliminating the need for multiple tools and reducing the risk of miscommunication. Overall, Wrike has become an essential tool for me and my team, helping us stay organized, focused, and on track towards meeting our project goals.

Cons:

While I found Wrike to be an overall helpful project management solution, there were a few areas where I encountered some challenges. One of the main drawbacks I experienced was the initial learning curve when first using the software. The interface can be overwhelming at first, especially if you're not familiar with project management software. However, once I got the hang of it, I found the platform to be very intuitive and user-friendly. Another area of improvement could be the pricing structure, as the cost may be a bit steep for small businesses or startups. Additionally, while the software does offer a lot of features, some users may find that they don't need or use all of them, making it less cost-effective. Despite these minor drawbacks, I still highly recommend Wrike as a valuable tool for remote teams and project management.

Scott
Owner in US
Financial Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great, EXCEPT...

3.0 2 weeks ago New

Comments: The company is unresponsive to requests and discussions in the forum. There are core issues that have been outstanding for 5+ years, that they have not addressed.

Pros:

Ease of use, dashboards are helpful and easy to setup and mobile app

Cons:

Lack of functionality with recurring tasks. Unable to create recurring tasks with sub-tasks.

Becky
Becky
Software Developer in US
Verified LinkedIn User
Hospital & Health Care, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

When it comes to managing projects, Wrike is top-notch

4.0 last month New

Comments: Wrike is a powerful and simple tool for managing projects. The platform is user-friendly, and it comes equipped with a variety of tools that simplify teamwork and project administration. The analytics and reports are also quite helpful for seeing the big picture of a project.

Pros:

Thanks to the platform's flexibility, I've been able to centralize and simplify a great deal of my work. The most exciting feature is the seamless real-time communication and team overview that it provides. In sum, if you're wanting to increase productivity and better manage your workload, Wrike is a tool I'd strongly suggest.

Cons:

If I had to select one thing, it would be that all the features and options may seem overwhelming at first. It took me some time to learn how to maximize the effectiveness of each feature.

Cathy
Account Manager in US
Health, Wellness & Fitness, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Wrike for Small Hospital Marketing Department

5.0 2 weeks ago New

Comments: I am very pleased with Wrike. Everyone is on the same page with a clear expectation of deadlines and participation. If I could get everyone to use it at all times within the department and with our clients, it would be seamless. That's an internal issue, not a Wrike issue!

Pros:

I like that all communications are recorded in Wrike and make for an easy reference in case of questions. I really like the accountability it creates for outside parties using the application with our department. This has shut down a lot of "I didn't say that's" since we've implemented the program.

Cons:

I would like to see the ability to insert documents such as Word or photos into the markup area of the online proofs. There are times where this would be more helpful than referencing a document that you have attached to the library.

Oussama
Founder & Game Designer in Morocco
Computer Games, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Task Management Made Easy With Wrike

5.0 2 months ago

Comments: Overall, Wrike is an excellent task management platform that makes it easy to assign tasks, track progress, and communicate with team members. The analytics and reporting features are great for project tracking and the user interface is intuitive and easy to navigate. The only downside is the cost, which can be prohibitive for smaller teams.

Pros:

Wrike has been an incredibly helpful tool for managing tasks and projects in our organization. It allows us to assign tasks to team members, track the progress, and easily communicate with each other. The intuitive design and user-friendly interface make it easy to use and navigate. The reporting and analytics are also incredibly useful for tracking project progress.

Cons:

While Wrike is a great task management platform, it can be a bit pricey for smaller teams. Additionally, the user interface can be a bit overwhelming at times with all of the features and options available.

Jennifer
Director of Operations in US
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

PMs Love This Tool!

4.0 last week New

Comments: I love it. But it takes too long to make a creative team love it.

Pros:

The scheduling tool and proofing tool are both fantastic. Everything lives here for our team, with the exception of our financials (this is because we couldn't cut purchase orders in Wrike).

Cons:

Last we checked, we couldn't cut purchase orders in the tool. In addition, for in-house agencies, it would be great if you could pull reporting on effort to show how a team is performing, instead of relying on timesheets. In-house agencies are not as dependent on timesheets, so effort scheduled would be a great tool to pull reporting from. Granted, effort is not even an option for reporting. Also, the tool desperately needs a find-and-replace function. If you want to rename every step of a project, you need to be able to quickly find and replace. Otherwise, you are copying and pasting the new name into every row, sometimes hundreds of times. Peaches! The calendar view should be more like a Google Cal view of the schedule, without 400 steps pulling on individual days but just a stretch of active time - like a Gantt, but more creative-friendly. I want to be able to show the big picture of the agency "at a glance" without seeing every single step in the schedule. I am a HUGE Wrike fan and implemented it when we were at DISH. The agency I'm at now already had Wrike in place, but they were not successfully using it, so I defined the process for it. I could still really improve our engagement in it as a team. And creatives really hate it - ha. Something should be done to make it more creative-friendly. I have a lot of tips and tricks to share with folks though if you ever want random ways to help engagement.

Laura
Laura
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Project Management Software for Global Teams

4.0 2 weeks ago New

Comments: Wrike is useful for managing projects that require at least two individuals to communicate and work together. Also, even if there's only one person working on a project, it's useful for keeping tabs on progress.

Pros:

By using dashboards to communicate our progress to key stakeholders, we are able to make better use of meeting time by devoting less to reporting progress and more to making decisions. It's incredible how much you can personalize it. The only difficulty is settling on a purpose for it. It's possible to organize and delegate tasks, subtasks, checklists, and entire projects in any way you see fit.

Cons:

The usual reporting is exciting enough. You'll have to upgrade your subscription if you want access to more complex reports. More reports could be helpful.

Dallas
Director of Marketing in US
Hospital & Health Care, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Wrike for Tribal Health Communication Team

5.0 2 weeks ago New

Comments: Wrike has streamlined our workflow and project management process; it has become a critical system in our overall function as a department. Wrike has been user friendly for users and also for onboarding clients when invited to provide project feedback.

Pros:

Allows for collaboration from multiple disciplines in the project/design cycle. Keeps all information from email communications, media drafts, edits and creative briefs in one location for all to view. Wrike generates easy-to-use/interoperate reports to help assess KPIs and year-end data.

Cons:

There could be easier integration of specific values to be created in "forms, " allowing reports to generate custom data. Also, the ability to customize auto emails after "form" submissions that indicate to the user that the task or project has been assigned. More features that allow for greater communication with client.

Isaac
Isaac
Founder in Ghana
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for someone with tight budget

4.0 3 weeks ago New

Comments: It has one of the most affordable plans for small businesses with a tight budget. But it could be overwhelming if you are not willing to spend some time to learn

Pros:

Free plan has lots of useful features, and its very easy to set up. it has everything you need for project management if you are ready to learn how it works.

Cons:

It can be a little overwhelming if you are not used to using CRMs.

Nathan
Web Lead in US
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Team project management software that is continually improving

5.0 3 years ago

Comments: Overall Wrike has made us much more organized as a company. Those of us who are process-oriented and organized love Wrike as a project management tool. We're so invested in the platform at this point that I don't think we could ever switch to another software even if we wanted to!

Pros:

Wrike is very flexible in how you use it. It has MANY different ways to view the same data (list view, table view, kanban board style, etc). It has great options for setting up dashboards, scheduling workloads, managing complex projects, time tracking and reporting on all of that data. Collaboration is easy with inboxes, @tagging, multiple assignees, document proofing, detailed comments/descriptions, file attachments and more. We've enjoyed the community feedback aspect of Wrike as well. They take feature suggestions from users and allow others to vote on their usefulness, ultimately becoming a part of the product. Our company has made multiple recommendations which have helped guide the features being developed.

Cons:

There is a significant amount of learning and coaching required to get up and running properly in Wrike. You WILL need multiple sessions with a Wrike rep to understand all of the functionality and get your groundwork setup correctly to ensure success. We run into occasional issues where Wrike is slow to respond or a feature doesn't seem to work properly on some days. Luckily these are temporary issues and are usually resolved quickly!

Verified Reviewer
Verified LinkedIn User
Higher Education, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Wrike - A greate alternative to Microsoft Planner, just not Microsoft Teams

3.0 2 years ago

Comments: Task and Project Management is great on Wrike, however, communication is bare bones. The issue we had was that we used Wrike, but still had to use Teams for communication and collaboration. If Wrike were to be enhanced with screen sharing, messaging, and video conference even only on paid tiers, it make a better case for us that would rather collaborate and plan in one software package.

Pros:

The UI/UX was superb. The font and graphics were easy on the eyes. Planning tasks and adding task was very easy once past the learning curve.

Cons:

I don't like that the Gantt chart was behind a subscription paywall. The only reason I subscribed was for the Gantt chart, which was very useful.

David
David
CEO in Canada
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Exceptional project management

5.0 10 months ago

Comments: Wrike has transformed our project management process dramatically. Efficiency is up, visibility on pending work is greater, and we love this product.

Pros:

Wrike is about as close to a "perfect" project management software for us as you can get. When buying a product, there are always going to be a few things that don't exactly work the way you'd like, but the number of those instances with Wrike are few and far between.

Cons:

Nothing really, there are a few minor gripes about design decisions and a few very basic features that we (and other users) feel the product should have, but there is nothing major and they are all easily worked around.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Marketing Agency Buyer Beware

1.0 2 years ago

Comments: Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for: 1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%)
2. track time and effort to be able to track workload (solved)
3. track ongoing month-over-month retainer budgets and products clients (not accurate

Pros:

Detailed task management Workload managment

Cons:

See below including very poor customer service

Wrike Response

2 years ago

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at [email protected] We would love to make things right if you give us another chance.

Syazwani
Syazwani
Talent Acquisition Executive in Malaysia
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Wrike project management tools is incredible

5.0 2 years ago

Comments: Wrike is all i need for our project, task and product launching. Every stages of the progress is very detailed so that we will not miss any important steps in between. Talking about notification, i can tags every team members in each steps of the progress to take more attention on the progress and vice versa. I really helping to making our project progress as smooth and as effective as possible.

Pros:

Wrike really has help my team to work as a unit, especially when we had to work from remote area or work from home(WFH). Collaborating on project in virtual setting is never has been easy, but using all the features and integration with other software really has make this software one stop center for all my project management needs. Launching a product with Wrike has its own benefit and everything can be accelerate for more fast product launching.

Cons:

Wrike is actually not that simple to setting everything up especially when i have use so many software integration like JIRA and Okta. Some of integration is working without any problem, but some need the helps from the customer service to fully integrated it with my system.

Michelle
Michelle
Social Media Specialist / Analytics & AdWords Assistant / Proofreader in US
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Highly Recommend

5.0 4 years ago

Comments: We have been able to get organized and store a ton of information in one place. This has also given us great insight as to what everyone’s workloads are like. Even if not everything is in the program, you can still get a good idea of what they’re up to or have time to work on. It’s a great way to group your tasks and you can create custom dashboards to make it so you see important tasks and what needs to get done at a glance. Despite some of the quirks, I recommend it.

Pros:

For the most part, I really like this product. It has allowed us to easily organize, group and assign projects to our team and really helped us get more organized. I like that it has a nice, simple look with lists. It is easy to create a task and assign it to yourself or someone else, set dates, change priorities, add attachments, links, format text in your task description, and group them into folders. I also like that you can put the same tasks in different locations so, if it applies to 2 different categories, then it can live in both places. It is also great that you can set it up so that certain tasks set their dates according to other task dates.

Cons:

There are some features that would really make this a great product and whenever I have contacted support, they basically try to upsell us to a different level plan that still doesn’t solve the problem we’re having. One thing that’s funny is that it will gladly notify you when someone has assigned a task to you... but if you assign a task to someone and they mark it complete... it won’t tell you. It’ll wait until all the sub tasks are complete and then tell you after a certain period of time that you can mark the task complete. This has literally NEVER been useful to me. It also has a funky set up when it comes to grouping related tasks underneath another tasks so you have to play around with a set up that works for you. Lastly, they have a desktop app that they always prompt you to use when you click links to Wrike in other locations like your email. The app was just another thing I had to have open that did not help with my programs and it doesn’t seem to allow you to not receive that notification each time you click a Wrike link.

Waleed
Senior Procurement Engineer - Facilities Management in Jordan
Construction, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

An amazing tool to assist the team solve difficulties and plan ahead of time.

5.0 last year

Comments: Wrike was easy to use for scheduling and tracking project activities, and pre-made templates and their ease of use helped us achieve this. I like the idea of ​​customizing the panels for each project, as well as the reports that show the project's progress. I love the way Wrike fosters creativity, and always makes them think of solutions to any problems they may encounter. With Wrike's help, he increased team members' interaction with scheduling and updating tasks, and took notes on time, preventing any issues that could have hindered the project's progress.

Pros:

With Wrike, the team succeeds in increasing interaction and coordination among themselves with high efficiency, as Wrike provides various ready-made templates that enable team members, even those who lack project management experience, to customize them according to the needs of their project, allowing the team to track all project components, and implement some workflow automation quickly . Wrike's options by displaying projects and tasks in a kanban board or a Gantt chart have helped us communicate and better track along the project lifecycle. I love the push notification system that Wrike provides that keeps you up to date with task updates as well as future tasks you have to complete. I like the way Wrike collects all the tasks entered by team members and shows them in tables with start and end dates, as well as team member feedback, in a tidy and modern design, and the dashboards dedicated to monitoring our workloads and deadlines have been helpful in ensuring quality and timely delivery . I also like how it works as a database on the cloud that includes all the updates and records collected by all team members during the enemies of the programs and also during their follow-up, and Wrike enables us to retrieve those files and attachments with tasks in the order of events, which saves time and effort in searching for them.

Cons:

Not a lot of complicated or difficult to understand, as Wrike is easy to use for all levels, and does not need a lot of training to be able to the user to benefit from all the tools that it provides. The user interface is great, the visual representation of the different workflows and panels is amazing and easily understandable, and the notification system is efficient and accurate. But I do have notes on the mobile app, as I think it needs to be developed to match the web platform.

Prince
Project Manager in Nigeria
Verified LinkedIn User
Design, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Wrike truly delivers on its promise

5.0 4 years ago

Comments: Overall is simply one of the best team management and projects software out there in the market, even when you compare it to its peers and its competitors it holds its own, it simply does the job it needs to do and sometimes it does more in value considering the price. I'm futuristically it is a software to look out for because if it keeps improving the way it has done in the last two years I think he's going to just be an A+ software soon rather than later

Pros:

For what is what Wrike has improved the way our team works, in fact, to put it simply he can simply change our level of efficiency. As a member of a team under a small business, we usually used to outsource team projects two other companies that will oversee how our team is working on projects and that used to accrued extra cost to a business that already struggling to compete and make it in the marketplace. But on discovering Wrike we were able to do things better, do things within the confines of the company overview and also save cost why being more efficient in all projects. It has helped reduce miscommunication, misinterpretation and common mistakes between team members have brought about more transparency and a better understanding amongst team members. Another thing I personally like is the fact that it is web-based and I can log in to assess what the team is doing, I can also send out weekly notification reports which come in handy whenever you're managing any projects, also the fact that I'm able to create custom folders and even subfolders, task, and subtasks, add users and include due dates is perfect for anyone who's trying to manage a project. I think it is a one-stop-shop for anything project management, and that's how much it has revolutionized the way we do business.

Cons:

One of the challenges I face with Wrike is the fact that it is not really easy to set up. In our today's business environment where we are more in need of software and products that could assist us in being more effective such products being user-friendly both at setting up and during operation must be given more consideration. I also feel that there should be an offline version so that users don't need to always connect to the internet to be able to use it effectively. Another thing is that it takes a little bit of time to get used to, so businesses that are planning to use Wrike it must give room for an adequate learning curve. And in all these little challenges are few things that can you get around with time.

Lane
Lane
Director of IT in US
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Not a Project Management Tool

3.0 2 years ago

Comments: Wrike is a pretty good tool, but it is not a "very" good tool. And the cost of entry for basic project management (including effort estimation) is very high compared to Wrike's competitors. The free, Business, and Professional versions are missing one very basic and essential component of basic project planning. The UI is pretty good, but a bit clunky. Most painful has been my experience working with the sales reps and customer engagement staff -- when I've raised my concerns (that the Pro and Business editions missed a very basic project planning capability, which requires an up-sell to overcome; and that the cost of entry for small teams is excessive when the gap is filled)... I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers. This was the third time over the last 15 months that I've engaged Wrike to see whether we can find common ground, whether there is any flexibility, or whether they are willing to try to meet their customers half-way, and the answer is still "no" on all three fronts. I promised myself I'd stop giving them chances and move on. There are other solutions in the project planning and project mgmt space, so I am moving on.

Pros:

First, this is a pretty good tool for: 1. Nested task lists that look like a project plan 2. Task board views (if not on the free plan) 3. Customer-facing task-list dashboards

Cons:

The description for the Pro plan states clearly "Full project planning and collaboration" and for the business plan "Robust work management with customization and exec reporting". But neither plan will total up work estimates for a project based on sub-task level of effort. Let that sink in for a moment: a "full project planning" tool that does not total up expected effort for the project plan. Yes, you can get that, but only if you buy the Resource Allocation addon for another 15 per user. Resource allocation is not the same as basic project planning (which must include level of effort estimation) Also, the interface is a bit clunky for quick-edits and quick-adds of sub-tasks.

Wrike Response

2 years ago

Thank you for your review. I'm sorry to hear that you had such a frustrating experience, but I really appreciate your bringing this issue to our attention.

Jessa
US
Verified LinkedIn User
Financial Services, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Brought sanity and transparency to our work

5.0 4 years ago

Pros:

I choose Wrike specifically for the ability to submit project requests. 99% of our projects have to go through some sort of compliance approval, and auditing through a bunch of emails and folders that hopefully had everything was a recipe for disaster. Wrike allows us to have reporting and automatically assign tasks It's incredibly, almost overwhelmingly customizable, so I can have my own workflows to manage website issues while print projects can have their own process, etc, and these templates are automatically assigned, filled out, and dated when the requester fills out the form. The dashboards are nice so you can customize how you want to view your projects, and you can also monitor your team's projects to make sure everything is moving along, and easily step in and request help. Another pro is the collaborator user role, so coworkers not in our department can track, comment, and answer questions within tasks without seeing the other projects, and all of their communication is attached to the project and on record for everyone, including compliance, and not just trapped in one person's email.

Cons:

Set up is daunting. Although we paid for someone to help us set up the process, we quickly realized that their orientation instructions weren't suited for our situation at all, so it took a few weeks for us to get everything into place. And I don't think our situation was particularly unusual, we're an in-house marketing department that needed to accept tickets. While Wrike is really good about constantly releasing updates, there are some common sense things that have yet to be ironed out, for example, someone requesting a project can set a due date in the past.

Fillipe Neyl
Fillipe Neyl
CEO in Brazil
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

If you deal with a lot of tasks, you can't go wrong with Wrike.

5.0 2 years ago

Comments: Wrike doesn't suffer from a common issue as other software, that is lacking functionality, they constantly add more possibilities and do a lot of research with users to make sure that their focus are on our needs.

Pros:

Our daily routine involves a lot of tasks, so we need to be able to easily create and manage them. Wrike is the best tool to accomplish this because you can create a task and add info to it in gradually, first the task name, then the due date, the assignee and so on. There's no friction at all to feed the tasks/projects with information, that's the reason why Wrike works so well for us. Wrike offers much more functionality than you can imagine, you can not only manage tasks, but create really personalized tasks and projects with custom fields, several live views in formats like Gantt Chart, table and list view. You can set how much each team member costs by hour of work, and with time tracking you get real time reports for costs and risk management. Our clients use Wrike as guests (Wrike calls them "Collaborators") and make approvals using the best technology on the market, not only with comments, but with proof and versioning capabilities. The ability to create different workflow for tasks helps eliminated the need to create hundreds of subtasks and make the work just flow in a way we never could accomplish before.

Cons:

One specific thing that I don't like it's that Wrike limits the Zapier integration to a minimum set of possibilities, probably because they offer Wrike Integrate, an owned functionality to create integrations. The bad side: you have to pay more to have access to it.

Brian
Senior Materials Engineer in US
Consumer Electronics, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Wrike Project Management

4.0 4 years ago

Pros:

Wrike has proven to be a capable tool for project management at our small company. It is very simple to create hierarchical structures for large projects, from major milestones down to minute tasks. Tasks can be easily linked as dependent, and assigning tasks and setting deadlines is very simple. It allows for constant monitoring of project tasks by stakeholders, and requesting updates from assignees. Files can be shared with data or results from various tasks, and being able to hit "complete" can help establish a sense of progress on large, multi-week or month projects. There are a number of ways to view the projects (like timelines and Gantt charts), which can help with communicating timelines to those interested, and also aids in identifying bottlenecks.

Cons:

Adjusting timing within a project can be extremely difficult and/or tedious, and especially so when tasks are linked via dependencies. Moving some tasks can result in all other tasks resetting timing or decoupling. THis can be very frustrating, as with large projects even a one day adjustment can be tricky. Learning to use many of the features can take a while, and there are some quirks that can lead to confusion/miscommunications (like if someone fails to put a date for a task, it just sort of moves into purgatory). The number of alerts and communication can also get very unwieldy, and the ability to adjust them is limited (either no message or a huge number).

Gretchen
Used the Software for: Not provided
Reviewer Source
Source: GetApp

The Right Choice was Wrike

4.0 8 years ago

Comments: After using several different programs to track new products and customization projects, we have found Wrike to be a very efficient solution for our entire company. In Wrike, we are able to set up and assign tasks necessary to complete projects, we can project completion dates thanks to the gantt chart and are able to store vital information in such a way that it is easy to access in the future. Currently the e-Learning Content Department is the primary user of Wrike, but it is accessible by the management team, sales, engineering, and customer service which allows us to communicate and collaborate company wide.

Pros:

Gantt chart -- This helps with projects that are complex and require various tasks or phases to be completed in order to develop a final project. We simply could not plan product releases effectively without this! Folders -- Organization is incredibly important when managing projects for several different facets (customer-driven, sales-driven, marketing-driven, etc) and the fact that I can manipulate and move projects into different folders helps me watch a project as it travels through our "workflow" from inception to delivery. Tasks -- Not only developing unlimited tasks and sub-tasks with deadlines, but also being able to assign them to different people within our teams has allowed us to have a central point to work from. I highly appreciate the ability to duplicate folders with their included tasks as our workflow is often repeated for similar projects.

Cons:

I would like to see different statuses saved in different folders. Instead, the status is changed and it affects all folders globally. This has caused me some confusion or irritation at times. With sub-tasks, I find myself wishing that changing a tasks' deadline would also change the subtasks' deadlines. When I push things forward or backward with the Gantt chart, I then have to go into each subtask and adjust them as well. Sometimes, it seems easier to make everything tasks so I can use the cause/effect of dependencies. Duration can be confusing at times given that sometimes a task will take a bit of time daily over several days, but not necessarily all day. Group several tasks like that together and planning resources becomes difficult because you cannot distinguish how much ACTUAL time on a given day is needed for a particular project. I find myself planning by dates and not durations. I think if there were a way to use these independently, that would be helpful.

Danielle
Danielle
Information Security Analyst in US
Verified LinkedIn User
Information Services, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

A software that promotes efficiency at work with great ease of use.

5.0 2 months ago

Comments: We have been using it for more than 2 years, and since the implementation everything has gone as expected, it is a very consolidated software that improves the monitoring of tasks and projects as a work team, since it promotes efficiency by granting individual responsibilities for the realization of group projects.

Pros:

I love that we can collaborate as a team in a very fluid way, since it allows excellent task and project management with a lot of work integration, it has an interface suitable for first users, the assignment of responsibilities within tasks and projects makes everything happen quickly, which allows great productivity in the different departments that are used.

Cons:

I don't think I have any negative experiences with Wrike, as the feature set has met our needs, the mobile version is very good and speeds up productivity when not in the office, the product is affordable and offers many features different from similar software.

merve
BUSINESS ANALYST in Turkey
Education Management, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent resource for designing cross-functional projects

5.0 3 months ago

Comments: The reporting and dashboard are nice. In my position, I require immediate access to information about which projects are on track or in danger, and Wrike gives me that access. I can handle all project-related communications and scheduling in one location with Wrike. I may quickly change the timetable thanks to the functionality by selecting a date.

Pros:

Wrike is a project management application with a wide range of features without being too complex. With Wrike, you can do almost anything you could ever want to in the world of project management, yet it isn't so overused that it has a steep learning curve. Furthermore, the Wrike YouTube channel provides a wealth of information for the more difficult tasks.

Cons:

There may be greater room for user personalization on the home page. There is a lot of room taken up by the huge Inbox panel and the large tiles. The user could make better use of all the places on the home page if any could be enlarged. There may be a wider scroll bar. The fact that Wrike prohibits assigning points to individual tasks is somewhat troublesome. Because of this, it is quite challenging for our project managers to acquire a complete picture of the significance of the assignments we are working on.