by Consulting Plus
Reviewed on 5/8/2019
Accurate Easy and User Friendly Software
Comments: I am very pleased with the software implementation and early results that I can already experience.
Pros: Very easy to learn, intuitive software that provides and compiles all info I need to handle any call from the investor.
First steps implementing any software are never easy.
But Mortgage +Care customer service team made it painless and almost enjoyable process.
Reviewed on 22/7/2010
review of mortcare
Comments: We already pay yearly for the updates, etc. I do not feel you should bill for a problem that the system created.
Pros: Customer service is good. Sometimes I would like a quicker call back, but I understand we are all busy.
Cons: I do not like when the system changes something on it own and I then have to pay to get it fixed. That is just wrong! (i.e. the zero pays being put on our check run were working fine then the system created an error & wouldn't work for 2-3 months, I then got it to work the next month and then it didn't work again. Customer service fixed it. But, I had to pay for it. The file that messed it up.... hadn't been touched in years! I should have to pay for something that I didn't break.
Reviewed on 22/8/2008
This product has support from the manaufacture/owner available at all times.
Comments: This product has support from the manaufacture/owner available at all times. Product is simple and does not require a large output of cash to get started. Contract simple and straight forward with no legal issues attached.
Pros: Turnkey system with abundance of enchancements available to the user. Can be easily configured to users application. On going support via phone and hands on as needed. Competitive pricing to meet any application.
Cons: Without proper training, errors and complex issues can occur. Penny issue with some computations.
Reviewed on 4/8/2010
Great Software, Great Value!
Comments: Mortgage-care offers the best value to a small or medium-size business.
Pros: The best part about Mortgage-care is that it gives its users the ability to customize it to meet their unique needs. It is simple to use and is quite versatile. Support staff is responsive and knowledgeable.
Cons: While it is easy to learn and operate, a comprehensive manual or help menu would be helpful for those "out-of-the-norm" situations.
Reviewed on 1/2/2017
Great Loan Servicing Software
Comments: I've been using Mortgage Care for about 2 years now and it is a great program for servicing mortgage loans. The software is very user friendly and the reporting is excellent.
Reviewed on 7/3/2011
Comments: good rating
Pros: Good company that stays on top of the mortgage industry and it's requirements
Cons: nothing really negative
Reviewed on 15/4/2011
Review of Consulting Plus
Comments: I think the product is 100%
Pros: Great support
Cons: I have had no problems