Salesforce Sales Cloud Reviews

definitely need and, therefore, you can consider them as an essential ally for my company!

Comments: Of course, for the first several days, I faced somewhat a problem to orient myself in all the functions and characteristics of Sales Cloud. However, thanks to the depth of the excellent technical support team that you offered to us, it simply took us a short time to address any concern that we developed.

Pros:

The use of Sales Cloud in our company has led to increased performance rates in sales aspect, as well as a considerable enhancement of clients management. In conclusion, it stained to say that Salesforce Sales Cloud has been a great partner to support our company. We have established that it has assisted us in enhancing our performance, enhancing the communication with our stakeholders and expanding our sales.

Cons:

Salesforce Sales Cloud is easy to navigate, which is perhaps my favorite aspect of it because the company can tailor its functions to the needs of the company. Thanks to the BI tool, we can find out sales opportunities and enhance the way how to promote sales effectively.

Powerful Tool with a Learning Curve, but Worth the Investment

Comments: My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for managing customer relationships and sales processes, and once you get the hang of it, it can really improve how you work. The platform helps keep everything organized and gives you a clear view of your sales pipeline and performance. It took some time to learn at first because there are so many features, but the customization and automation options are worth it. The ability to work from anywhere with the mobile app is also a huge plus. Overall, it’s a solid tool for any sales team.

Pros:

What I liked most about Salesforce Sales Cloud is how easily it can be customized to meet business needs. It helps organize and manage customers and deals in a flexible and simple way. It also allows for quick and accurate reporting, making it easy to track performance and make decisions. The integration with other tools and the mobile app make it convenient for sales teams to work from anywhere.

Cons:

What I liked least about Salesforce Sales Cloud is that it can feel a bit overwhelming at first. There are so many features and options that it takes time to learn and get comfortable with everything. Also, the customization options, while helpful, sometimes require more technical skills or extra support from a developer, especially if you want something very specific. It’s powerful, but the learning curve and setup can be challenging for new users or small teams without a lot of tech resources.

Easy to use but old look

Comments: Very basic but wouldn’t use it if it wasn’t for my actual job

Pros:

It’s very Easy to use, no need to learn IT as it’s quite basic

Cons:

The look is quite old, you can’t really make it unique as you cannot create all the blocks you wish

Best CRM software on the market!

Pros:

I love that Salesforce allows you to configure your org as much as you want, even if you find something not possible right away, you can always look for some third-party app on AppExchange or create some custom code to make your usecase work! It provides you with training on their Trailhead platform, where you can earn badges and valuable certifications. As far as for the sales features, it allows you to fully manage all your sales processes in it. It is super intuitive for beginners and really easy to work on!

Cons:

I think the price is the only downside of this solution. This is one of the most expensive CRM software on the market, but it is still understandable why. For someone who looks at the price not knowing it's pros it will just look big, but for a person who sees a value with automating sales processes and decreasing manual work within your sales or support team - it really makes sense.

Alternatives Considered: HubSpot CRM

Reasons for Choosing Salesforce Sales Cloud: The previous software was very limited and we just couldn't grow as an org with solution not designed for our needs.

Switched From: Freshsales

Reasons for Switching to Salesforce Sales Cloud: It is not as flexible as Salesforce, we wanted to do as much as we can and develop it continuously

Works okay, if LATENCY does not exist

Comments: Maybe I am used to the latency issue, it sucks but you have to get used to it since most of my work are in Salesforce; it's still helpful to use. but overall it's very usable.

Pros:

It's customizable. The feature where you are allowed to make your own report and customize your own page depending on your needs it's really helpful.

Cons:

The LATENCY. It really sucks, sometimes some of the information would not load, would be stuck on the screen or does not respond.

SFDC is THE CRM. I don't want to use any other.

Comments: It helps me manage my function, track my KPIs and build pipeline.

Pros:

I live in SFDC every day, in my dashboards, in my reports, with my pipeline.

Cons:

Inconsequential bits and bobs. Takes time to get it working the way you want it to.

Excellent CRM tools

Comments: Best suited for designers working within teams that need extensive CRM features for large-scale projects or client management.

Pros:

Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects. The ability to manage leads, opportunities, and customer data in one place makes it easier to tailor design work to client needs.

Cons:

Can be overwhelming for a graphic designer, since it's more focused on sales and client management rather than design-specific needs.

No 1 Sales CRM tool

Comments: No 1 Sales CRM tool for Sales and Marketing uses

Pros:

One integrated platform to sales marketing and Service, over application is very user friendly

Cons:

Some times while accessing from chrome browser feeling slowness and not changing the screen suddenly

No Complaints

Comments: Great, productivity and effieciency were great while using

Pros:

Super easy to use and extremely helpful for my workflow

Cons:

To be honest, I cant pick out anything that I dont like

Good product, needs compatibility work

Comments: Salesforce has been a great tool for my work but it could use some improvements when it comes to talking with other software.

Pros:

It's an easy way to keep track of all constituents.

Cons:

The inability to link it with another key software I use.

MY HONEST REVIEW

Comments: My experience with Salesforce Sales Cloud has been largely positive, as it's a robust and versatile platform that offers a wide range of features to streamline sales processes and enhance customer relationship management.

Pros:

Salesforce Sales Cloud stands out for its robust CRM capabilities, advanced automation, powerful analytics, seamless integration, and user-friendly mobile access. Its scalability, customization options, collaboration tools, and AI-driven insights further enhance its value, making it a comprehensive solution for managing and optimizing sales processes. These features collectively contribute to improved sales performance, better customer relationships, and greater business success.

Cons:

Salesforce Sales Cloud is a comprehensive and powerful CRM platform, but its complexity, cost, and customization requirements can be challenging, especially for smaller businesses or those without dedicated technical resources. Improvements in user interface simplicity, pricing transparency, performance, and support quality could enhance the overall user experience and make it more accessible to a broader range of businesses.

Salesforce Sales Cloud - User Friendly-ish

Comments: Overall, Salesforce Sales Cloud has been very pleasant to use, but it could use a few updates to make reports, claims, and general population of month statistics more user-friendly.

Pros:

Salesforce Sales Cloud is a very organized platform that makes it easy to see what projects are being completed and prioritize things that need immediate action.

Cons:

When running reports and needing to see the total of monetary value items, there is a difficulty in determining if this can be done within the report itself or if in needs to be completed on the dashboard. This is confusing in itself but also leads to difficulty when going between a PC unit and a mobile phone or iPad app version.

Great CRM with Easy Access

Comments: Salesforce Sales Cloud has been an excellent tool for our business. It has improved our sales efficiency, helped us better understand our customer base, and ultimately contributed to increased revenue. Despite the initial learning curve, once you get the hang of it, the platform becomes an indispensable part of managing customer relationships and driving sales success.

Pros:

What I appreciate the most about Salesforce Sales Cloud is its comprehensive functionality that integrates seamlessly with various departments. The CRM is incredibly customizable, allowing my team to tailor workflows and reports to meet specific business needs. The automation features have significantly reduced manual work, and the detailed analytics offer valuable insights into customer behavior and sales trends.

Cons:

One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a fair amount of time and training. Additionally, some of the advanced features can be a bit costly, especially for smaller businesses.

Seamless CRM Solution for Streamlined Operations

Comments: Finding the right CRM solution to efficiently manage our customer relationships and streamline operations has been paramount. The customer support provided by Salesforce has also been exemplary. Their Premier Success plan includes a responsive support team is always available to address any queries or concerns promptly, ensuring uninterrupted operations and a seamless user experience.

Pros:

One of the most commendable aspects of Salesforce CRM is its user-friendly interface, which made the transition smooth for our team. The easy to digest layout and customizable features allowed us to tailor the CRM to fit our specific needs without overwhelming complexity. This adaptability ensured that every team member could seamlessly integrate Salesforce into their daily workflow, enhancing productivity across the board.

Cons:

While Salesforce CRM offers a comprehensive suite of features and benefits, one notable drawback is its cost. For small or budget-conscious businesses, the expense associated with Salesforce's subscription plans and additional add-ons may pose a significant financial challenges. As businesses scale and require more advanced features or additional user licenses, the cost of maintaining Salesforce CRM can escalate rapidly.

Alternatives Considered: monday.com

Reasons for Choosing Salesforce Sales Cloud: Needed an approach that didn't just include sales. Automation of business operations was also needed.

Switched From: Insightly

Reasons for Switching to Salesforce Sales Cloud: Was most familiar with Salesforce having used it as a previous company.

Getting our sales operations in order with Salesforce Sales Cloud.

Comments: Our overall experience with Salesforce Sales Cloud has been greatly efficient and productive. We have had a very solid working experience with all the features in Salesforce Sales Cloud. It has helped us to improve our sales activities from lead scoring abd prospecting to engaging with customers to close up deals.

Pros:

The automations in Salesforce Sales Cloud always comes in handy for us when tackling the routine tasks and activities like customer data entry and follow ups. Its gives us AI tools that has helped us improve our sales through intelligent sales prospecting and scoring. Salesforce Sales Cloud provide a very secure and well organized location for keeping all our customers data and information. It has an incredible reporting function that offers us useful insights about our sales and our performances.

Cons:

We have not yet experienced anything wrong about Salesforce Sales Cloud to write about.

Salesforce, a practical and useful tool.

Comments: Salesforce is a tool that I use on a daily basis, so my overall experience is pretty good, there are only details to be corrected. It's a useful tool that definitely helps me to provide a good customer service and keep record of each ticket I create.

Pros:

I enjoy creating tickets using Salesforce because it's practical and functional, and you can navigate easily in each ticket. This helps to have each ticket's information faster.

Cons:

Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first.

Best Salesforce software

Comments: Very good deal al. The product is amazing.

Pros:

### Pros of Salesforce Sales Cloud Salesforce Sales Cloud is great for helping sales teams stay organized and productive. One of the best things is how customizable it is—you can really tailor it to fit your business needs. The interface is user-friendly, making it easier to manage leads and customer relationships. It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable insights, so you can keep track of how your sales team is doing in real time. ### Cons of Salesforce Sales Cloud

Cons:

Am the flip side, Salesforce Sales Cloud can be a bit tricky to learn, especially if you don’t have a tech-savvy team. It offers so many features that it can feel overwhelming at first. The pricing is also something to consider—it can get expensive, especially when you start adding on extra features. Some users have mentioned the system runs slow with large datasets, and it can take a while to get the hang of customizing it. Lastly, customer support isn’t always as quick or helpful as you’d expect for a premium product.

Salesforce Sales Cloud - working experience at Builder.ai

Comments: I was in the backend team where the data from front end of potential customers used to come, this data was upsync to the salesforce cloud in a refined form. I could see data reflecting and transforming into graphical charts for better visualisation. It also have this email functionality for triggering notifications

Pros:

I like the visuals- graphical representation, the automated process of email triggering for potential leads. It has a tailor made calendar for scheduling meetings, transcripts support etc

Cons:

The costing, initial setup and maintenance is high. Not so easy to grasp at a glance

Salesforce Sales Cloud has all fundamentals for streamlining sales.

Comments: We are using Salesforce Sales Cloud to optimize our sales operations and has really helped us to facilitate more successful sales than before. Salesforce Sales Cloud allows us to engage easily with our clients and customers which help create great working relationships with them.

Pros:

Salesforce Sales Cloud has solid AI automations which help us to get the repetitive tasks completed quickly and with zero human errors. It has a very flexible architecture which made it possible for us to customize it to fit to our unique sales needs. Salesforce Sales Cloud analytical features keep us on the lookout for our sales performances by giving us very detailed metrics reports.

Cons:

Salesforce Sales Cloud has consistently delivered very fulfilling services to us. There are no cons towards it.

Number one Sales Management tool

Comments: Salesforce Sales Cloud is an easy way to access to the leader of Sales Management tools, but this has a cost not all (small) companies would like to spend.

Pros:

Comprehensive end-to-end features for Sales Management Ease of use of most of the functionalities Powerful Dashboard and Analytics features

Cons:

Cost Some advanced features are a bit complex to use (e.g: advanced Sales Pipeline workflow) Customer support sometimes slow

It is worth it!

Comments: Salesforce is an excellent CRM solution for businesses needing powerful customer relationship tools, rich data analytics, and seamless integration with third-party applications. While the platform comes with a steep learning curve and significant costs, its flexibility and extensive features make it a worthy investment for businesses ready to dive in fully.

Pros:

Their powerful CRM capabilities are beyond any other similar system out there. The ability to customize it to meet our needs and automate a lot of the workflows are key points that lead me to enjoy using this product.

Cons:

It is on the pricier side of the spectrum. Setting it up and customizing it can be complex, so it is important to learn the product beforehand and performing some trial and error.

Salesforce Sales Cloud: Streamlining Project Dynamics

Comments: Salesforce Sales Cloud is a powerful tool for optimizing sales processes, despite initial learning curves and customization requirements.

Pros:

Salesforce Sales Cloud offers robust sales automation, insightful analytics, and seamless integration.

Cons:

It can be complex for new users and may require additional customization for specific business needs.

Sales Cloud key to any Sales Organization

Pros:

I like how much functionality comes out of the box. I also like how easy it is to customize. While some pieces require technical experts, basic things are pretty easy to learn and Trailhead is an amazing free tool. The community around Salesforce is pretty awesome too.

Cons:

It's not cheap. Pricing is varied depending on how many licenses you need and how well you can negotiate. They don't publish standard pricing which can be frustrating.

"streamlining sales: A comprehensive review of salesforce sales cloud"

Comments: For companies trying to increase growth and optimize their sales processes, salesforce cloud is a complete and effective solution. Sales teams can efficiently nurture leads and close deals with the help of its wide feature set, which provide robust tool for managing leads, opportunities, and clients relationships. The platform's scalability and customization option provide the flexibility to react to change company needs, while easy connectivity with others other salesforce product and third-party apps offers a cohesive ecosystem for increase productivity. All things considered salesforce sales cloud is the best option available looking to maximize their sales process.

Pros:

1) salesforce sales cloud improves productivity and efficiency by providing a broad range of tools and capabilities to manage every step of a sales process, from lead creation to deal close. 2) cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility and adaptability throughout time. 3) smooth integration- it offers the single environment for sales team to collaborate and access all pertinent information and resources in one location by integrating smoothly with other salesforce products and third party application.

Cons:

1] the wide range of functionality and customization choices available in salesforce sales cloud can be intimidating to novice users. it takes lots of efforts and training to fully understand its potential and operate the platform effectively. 2] its pricing can be too high for startups and small companies, especially when it includes in extra charges for integration, customization, and continues support.

Salesforce for Managing Business

Comments: I like the customization options, especially the workflows which is helpful for managing, I like that we can track tasks across departments. This reduced the manual data entry.

Pros:

Salesforce is great platform for managing your clients, any business operations like prospects, or follow up on a client.

Cons:

Salesforce can be a little intimidating; it requires training due to the customization features can be extensive.