POS Nation for Retail Reviews

Life made easier

Comments: This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Pros:

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Cons:

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

POS Nation Review

Comments: I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

Pros:

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Cons:

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

Frustrated to say the least

Comments: Overall I would rate 3 out of 10. Place is all about communication to sell you on a system that they have no interest in gollowing up on when there is issues. They dont communicate requirements for the system such as PCI compliance then will charge you fees for not being compliant. Fail to respond to issues in a timely matter and seems on a Friday I can't get ahold of anyone to resolve issues

Pros:

Easy for putting inventory in and generating barcodes for products.

Cons:

System software faults out often anf has to be restarted. E commerce is a joke at best. Not mobil friendly.

Wonderful Step By Step Guidance

Pros:

[SENSITIVE CONTENT HIDDEN] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far.

Cons:

Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system.

sPORTING GOODS

Comments: Love it

Pros:

The point of sale is easy to use. Reports are great..

Cons:

It kicks you out often but you can get rite back in. The inventory is complicated way to many steps

I could not have asked for a better system and company!

Comments: My overall experience with POS nation is probably one of the best experiences I’ve had with another company. From day 1 everyone that I have spoke with at that company has done nothing but go above and beyond to help in any way they possibly can with anything that I needed. Their customer service skills were amazing. And that’s very hard to find these days. Every employee that I spoke with was not only extremely nice and amazing and helped with anything that i needed but you could tell that they all worked for a great company and took great pride in the company that they worked for. Which is also very rare these days. I have nothing but amazing compliments for this company! From the bottom to the top! I’m so impressed with

Pros:

What I liked most about this software was pretty much everything. From the price, the free installation, the iCloud monthly service, the 24/7 help line, and the overall easiness of the system. Everything was customized for the products we sell. If there wasn’t a barcode, you could easily make your own button for the product. The ID option is amazing, it helps the employees on checking IDs for the sale of beer and cigarettes. The time clock for clocking in and out is very helpful as well. Along with the end of day report and all the statistics that it helps break down.

Cons:

Your system is amazing and truly the only con I could actually think about would be to have a bigger font option on the screen or bigger square options on the main screen.

System Support

Comments: [SENSITIVE CONTENT] Called Tech Support team with PAX Machine issue!! [SENSITIVE CONTENT] hoped on the computer and directed me to do couple of troubleshooting and it was all fixed with in mins. Team is always helpful.

Pros:

User Friendly!! Inventory management is super easy!! Tech support available 24*7!!

Cons:

PAX machine disconnects too often!! only issue we have with this POS

Support and ease of use top notch

Comments: Smooth. Wonderful.

Pros:

The tech support is top notch; knowledgeable, available, and friendly. Integrating to this system from our old POS was smooth. I can’t speak highly enough of my experience with POS Nation. I can also say with confidence that using POS Nation has given me better data to help my business thrive.

Cons:

We have had our system up for over two months and every hiccup along the way has been smoothed out through experience or tech assistance. As with any new software, getting used to it takes a minute. The clock in/clock out feature is very easy for my employees to forget, so we do not use this feature.

POS

Comments: We use this for detail business reporting also it has all features

Pros:

It has a great detail reports also it is very User friendly

Cons:

It has two sale rate reports and point of sale system

So helpful

Comments: Very good. I've used other softwares and they generally have not held up as well as POS.

Pros:

We used this software daily when I was working in restaurants. It made it so easy to log in customers' items, print off receipts, and pay the bills.

Cons:

We had issues with it crashing occasionally, but that might have been our own servers and not necessarily the software's fault.

Great system for the Money

Comments: I have spent the most part of a year researching most if not all the different POS systems out there. Though there are other systems that would fit my business model, the down fall is a lot of them are cloud base. With the lack of internet available in Alaska I need a system that I could use without total reliance on the internet. POS Nation was the best application for my needs. I was able to purchase everything I needed to operate my business, I 'm currently operating two stations with a third acting as my storage and back up system that was purchased locally for that purpose. Take the time needed to properly setup this system, the data you can get form this software will greatly assist you in making decisions in maintaining and growing your business.

Pros:

CRE is a good program for the kind of business that I run. I recently purchased a grocery/liquor store which has a RV park and small hotel that I have been able to manage through the software. It was a lot of work setting up inventory, and incorporating the RV/Hotel to make it work with the system but with due diligence and with the great support POS provides has made managing my business far easier then it would be without it.

Cons:

​I have had only minor issues with the hardware for example the key boards that are sent with the system are not worth the box that the were sent in had to replace them with in a month of receiving them. The keys stick and get stuck and not everything can be done efficiently through a touch screen. The back office program is a great program with good reportage, but working with purchase orders need some work. The creation of a PO doesn't work with real world situations. Once generated the can't be adjusted when faced with stock outs or quantity changes. So I don't us it to generate my orders with vendors, more so for receiving my orders. Again these are just minor issues. Again the reportage you get form the system is very informative and allows you to efficiently manage your day to day, monthly and yearly reportage.

Review of Personnell

Pros:

The customer support team, in particular [SENSITIVE CONTENT HIDDEN] has been awesome. [SENSITIVE CONTENT HIDDEN] was fantastic with getting my problem solved as quickly as she did. I hope that she answers any future calls we need to make.

Cons:

Inability to add surcharge for credit card/debit purchases. Our credit card processing is through Payment Depot/First Nashville and the need to go to a separate screen and hit another key, while our customer is waiting is cumbersome and not efficient, either time wise or financially. We have been told that this is due to us using First Nashville, but it is hard to believe that a processor of this size is not set up in your system for this to be handled. Please feel free to contact me for further response.

[SENSITIVE CONTENT HIDDEN] WORKED WITH ME TODAY

Pros:

[SENSITIVE CONTENT HIDDEN] TOOK HIS TIME AND ADDRESSED ALL ISSUES I HAD ON MY 4 STATIONS. LUCKILY HE WAS ABLE TO CORRECT ISSUES THAT WAS CAUSING MY SYSTEMS TO CRASH. HE WAS VERY PLEASANT AND TOOK TIME TO EXPLAIN EVERYTHING TO ME. HE WAS VERY HELPFUL AND IF NEED BE I WOULD LOOK FORWARD TO WORKING WITH HIM AGAIN...OTHER REPS SHOULD FOLLOW PATTERN..THANKS

Cons:

SOMETIMES IT CRASHES....SOME AGENTS LEAVE ME WITH A BACKUP FROM 2017 WHICH IS CONSIDERED CRAZY BECAUSE WE ARE IN 2020...

One of the best

Comments: Been using CAP for over 14 years

Pros:

Very easy to use and train on. Well thought out and designed.

Cons:

Having the ability to save credit cards encrypted on file was a nice feature in the other POS system we had

Simple POS system

Pros:

It does a lot for the money. It has been easy for our store clerks to learn and use. They provide good support for a great reasonable monthly price.

Cons:

Don't really have anything for what i least like.

CAP Software is good.

Comments: Overall, great product.

Pros:

Cap software easy to manage and operate.

Cons:

Support during weekdays and during weekend ( Saturday) has lots of challenges. It’s hard to reach the support time.

Amazing support and equipment

Comments: Overall satisfied with my purchase and service. Wish they would provide free upgrades when requested.

Pros:

They have multiple of options available including equipment to software to match your business needs. Very compatible with current equipment so it wasn’t hard to switch over.

Cons:

At times the system will get slow, will call support however they require a level 2 support to assist. They are available during the weekday however not weekend. In addition, you will have to call to get your system updated and only if there is problems.

POS Nation Technical Support Is The BEST!

Comments: POS Nation Technical Support is AMAZING! When the system gets hung up or any problem, they answer and have the system going or problem solved quickly.

Pros:

The software suggested by POS Nation is easy enough for anyone to use and yet is able to keep up with our growing business.

Cons:

The software requires you to create modifiers for so many little changes.

GREAT PRODUCT AND SERVICE

Comments: WE HAVE HAD A GREAT EXPERIENCE WITH THIS COMPANY SINCE WE BOUGHT THE SOFTWARE. IF I EVER HAVE ANY ISSUES, POS ARE ALWAYS THERE TO HELP ME.

Pros:

I LIKE THE EASE OF HOW THE SYSTEM WORKS. IM VERY IMPRESSED WITH HOW WE CAN KEEP UP WITH INVENTORY MUCH BETTER THAN BEFORE.

Cons:

HONESTLY I HAVE NO DISLIKES WITH THE SOFTWARE

Post systems review

Comments: Overall it's a perfect product! It got the job done in an easy and effective manner. Highly, highly recommend!

Pros:

I love this software!!! The best pos system I've ever used. It's so easy to process orders and manage sales.

Cons:

I did not have any issues using this product. It was perfect for my business

I worked as a server at multiple establishments that utilized a POS system.

Pros:

This software allowed efficient customer service and quick delivery of quality product. It allowed the staff to communicate orders efficiently to the kitchen.

Cons:

There really weren't many cons associated with this software.

Great software for a retail store.

Pros:

This software is easy to use and has all the functions needed to properly operate and manage inventory/ sales.

Cons:

Customer Database could use upgrading making it easier to look up customers and input information.

Extremely helpful, patient and courteous support technicians, sales reps and accounting reps

Comments: No problems whatsoever.

Pros:

User friendly. We are a culinary school, so the training mode is very useful.

Cons:

a bit hard to figure out how to completely void guest checks and set up dining room tables

Great System for a Liquor Store!!

Comments: As mentioned above, getting the Iowa bottle deposit figured out was great. The Tech Support was great to work with. The POS system has a lot of great features that will be helpful in the future. I would recommend this system to any large or small retail business.

Pros:

Has everything for my needs as a small Wholesale/Retail liquor store. It has a lot more than I need now but it will come in handy later.

Cons:

Tech Support was great in helping figure out a way to get the Iowa bottle deposit configured as a tag along item. Works very good.

10 of 10

Comments: Their software and CS is excellent. No problems!

Pros:

Everything (really!) I can't think of anything that is not in their software.

Cons:

I believe you have to use their PC hardware.