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Microsoft 365 Reviews

4.6 (13,723) Write a Review!

About Microsoft 365

An integrated suite of applications include email, calendar and address book that are accessed via the Internet 24/7.

Learn more about Microsoft 365

Pros:

Has multiple products I use daily, never gets outdated like my prior office packages, great customer support and easy to install on multiple computers.

Cons:

Some of the new features and processes are confusing and hard to understand. The system can often run slow and crash and be problematic.

Microsoft 365 ratings

Average score

Ease of Use
4.5
Customer Service
4.3
Features
4.6
Value for Money
4.3

Likelihood to recommend

8.7/10

Microsoft 365 has an overall rating of 4.6 out 5 stars based on 13,723 user reviews on Capterra.

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Blair
Blair
Pastor in Canada
Verified LinkedIn User
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A must have for any office

5.0 5 years ago

Comments: Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I would highly recommend it to anyone looking for an Office suite of software, whether a small office or larger organization.

Pros:

Office 365 is packed with great software at a great annual price. It's simple to use, but also very powerful. I primarily use Word and PowerPoint for my job and I find it quick, easy and effective. The new feature where PowerPoint makes suggestions to improve your slide is really nice and often spurs ideas in me. Outlook is a powerful email, contact and calendar that you can use across multiple platforms and share with co-workers and family. One more than one occasion it has helped me remember important dates and appointments as well as keeping on track regarding my work responsibilities. I don't use excel, but people I know who do speak highly of it and how flexible and powerful it is.

Cons:

There is very little about Office 365 I don't like. Outlook could use an aesthetic overhaul in my opinion, but that's a pretty minor gripe for software as powerful as this.

Nicolas
IT Manager in France
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One account, many tools

4.0 4 weeks ago New

Comments: Use of Microsoft 365, previously named Office 365 for several years for my company and my customers.

Pros:

Microsoft quality. Lots of tools could be accessed with one account and so management is simplified (but a litlle hurt)

Cons:

Maybe too many tools and so it's not easy to fully manage all of them

Tom
Agent in US
Insurance, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

MS 365 review

3.0 2 months ago New

Comments: It functions and does its job mostly, but competition needs to exist.

Pros:

Its the only program like it, while competitors exists its the standard.

Cons:

Feature that should work haven't worked for years.

John
Associate Pastor of Youth and Music in US
Religious Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Convert to Microsoft 365 for File Storage

5.0 3 months ago

Comments: I was suspicious at its effectiveness at first. But now I've used it for roughly 5 years and I am glad for having made the switch.

Pros:

As the title infers, the file storage is fantastic. I used to store files on Dropbox, and while I maintain an account, I don't use it much. Now, I'm more of a fan of Microsoft 365.

Cons:

It does cost some money to retain a substantial amount of storage (which totally makes business sense). And I personally do like other software for graphic design (Canva). But it's still a worthwhile software to be sure, and very good for businesses.

Anjum
BI Engineer in Germany
Information Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Very handy and important for Office jobs

5.0 last month New

Pros:

Very professional and really makes the life easy.

Cons:

Licensing can be a pain sometimes. Otherwise all good.

Pereira
Informatics Engineer in Portugal
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Flexible, perfect fit solutions with all the desktop apps for our business

5.0 2 months ago

Comments: We actually got to know about Microsoft 365 from a colleague. We have been on the advantage edge because we always access the latest versions of the software that is both features and security patches

Pros:

It is obvious that most suites such as Microsoft 365 are so expensive but with this one we only pay per user and for only what we are using instead of paying thousands for the entire software version. Microsoft 365 gives me the convenience and flexibility of working from anywhere as long as I have internet connectivity. I access my email, files , Word and Excel from any device. We are no longer tied up to our office space and desks. We start in touch as a team via Ms teams, file sharing , video calls and chats which enable us collaborate productively. Microsoft 365 has impressive security and backup features that eliminates the risk of losing documents, enable us to share files securely , detect breaches and prevent unauthorized access of data

Cons:

In as much as Microsoft 365 delivers exemplary functionality there is still a room for improvement in it's integration with other tools. It only integrates beautiful with Microsoft products whereas with the other tools it is messy and cumbersome

Meegan
Educator in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Must-Have Software!

5.0 last month New

Comments: My overall experience with Microsoft 365 has been positive. The software is great for single or multiple users. It's a must-have for teachers and students. Instead of having multiple programs installed on your PC, Microsoft 365 gives you everything in one package.

Pros:

I have been using Microsoft 365 for the past 5 or so years. It's a great program that includes Word, PowerPoint, Excel, and so many more. I like that I'm not required to download each program within 365 on my PC. If you're low on storage space, this is exactly what you need. As long as you have an internet browser, you can access everything Microsoft 365 provides. I also like that you can download 365 on multiple PCs with one account. If you use multiple devices, you don't have to buy a subscription for each one. Microsoft 365 also automatically saves your work in case you lose power or the internet. You can easily start a project on one device and pick right up on another. I like the ability to share your work and allow others to make changes or add to your project. This is great for teachers. If a student is working on an assignment, the teacher can view what they are working on and give them comments in real-time.

Cons:

I have been using Microsoft 365 for a few years now and I have never had any problems. Everything has worked flawlessly.

Avery
Recruiter in Australia
Staffing & Recruiting, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

A Valuable Tool

5.0 2 months ago

Comments: I first came across it when my uni provided it to their students. I didn't fully appreciate it though until I joined my current workplace where we use it exclusively.
I primarily use Teams, Excel and Word.

Pros:

The ability to sync and access files across devices. Obviously the individual programs are fantastic. I use Excel and Word almost daily and can't imagine using a different option.

Cons:

To be honest I haven't actually found anything that I actively didn't like yet.

Verified Reviewer
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great all-in-one suite of applications

5.0 3 weeks ago New

Comments: All office 365 apps are well connected and easy to share information and workflows

Pros:

Great cross app integration and easy to setup

Cons:

Expensive and lack of integration with non Microsoft applications

Vicktor Krysthoph
Vicktor Krysthoph
Owner in US
Verified LinkedIn User
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent software

4.0 2 months ago

Comments: I really enjoy using Microsoft 365 for both personal and business use.

Pros:

The ability to use different platforms on one program

Cons:

It became a bit confusing navigating thru the software

Verified Reviewer
Verified LinkedIn User
Internet, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

I preferred the old school version of Office (and by Office I mean Excel)

4.0 4 years ago

Comments: It would be easy to use in lots of places on different devices, but I only wish to use it on my desktop PC. As a result I feel that functionality has been sacrificed for networking features, which I broadly don't use or care for. If there were a downloadable hard drive resident version I would jump at it. So as a power user of Excel I'm disappointed.

Pros:

I don't know that there is anything I like about this version compared to the previously installed version on my hard drive. I suppose sharing and being up to date with the latest version but that was never something I had a problem with before.

Cons:

It (Excel) struggles to handle complicated formatting, for example, and I had to ditch some files with complex visual presentation, and in my view their are now over-simplified, and that's so they don't hang or crash. This is the sort of thing the hard drive resident application never struggled with. Conditional formatting layered up is the sort of thing that causes problems. So I'd say I'm not using all the features because it's not possible if you want a stable file. (I have a high spec set up and high speed ISP so I don't expect performance problems)

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Everything but Outlook

4.0 3 years ago

Comments: The overall experience customer side is good, but the partner experience is somewhat of a lonely and lost trip, as the standard Microsoft answer to a commercial or technical problem is "ask a vendor near you" even if you are a vendor! It works, but forget documentation for everything past the level "basic usage".
On the other end, OneDrive and Azure and Sharepoint are great, the multi user environment is great, and the multi user editing and collaboration tools are a godsend in many cases.

Pros:

As you would expect, the world standard office suite "excels" at word, excel, powerpoint, etc..the latest versions brought innovative feature without losing the plethora of customizations and toggles inherited from the past, aka you can customize it to a LOT to fit exactly your workflow.

Cons:

Outlook needs to be bugfixed, outlook needs to be bugfixed, outlook has huge bugs. Outlook works weird but tolerable when paired with Exchange, otherwise it's a PITA piece of code. Makes email disappear, has huge latencies, pst corruption, ost corruption, reacts badly to external errors(no internet connectivitiy, unresponsive mail server..). To be clear, it has none of the stability of Thunderbird, which is free. When we deploy it in a business or corporate environment we always pair it with a mail backup system.

Sandra
Director of Nursing in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Performed well consistently -- with a high price.

5.0 2 years ago

Comments: I would describe my overall expierence as a win.
Microsoft 365 has been implemented and performed well consistently over an extended period of time. Everyone with Microsoft 365 can work collectively and more productively. The mobile apps benefit our caregivers in the field so long as they're able to be online.
I do have complaints. The high priced subscription is a con and I don't believe it's necessary.
Microsoft does offer discounts for military and students to apply to a personal or family subscription.
The online video chat within teams was a poor experience, as were the email and calendar.
I should mention that I am currently testing a new solution and I may implement it permanently if it continues to go well.
Problems solved using Microsoft 365: The need to manage multiple components within one solution. The need to have security and trustworthy company.

Pros:

- Trustworthy company. - Freedom to use and sync multiple devices. Freedom to use worldwide. - Manage multiple components. - Outlook, Word, OneNote, OneDrive, PowerPoint, Excel, Teams. - Create some content offline. View some content offline. - High security level. - Freedom to use within Windows, Mac, and Android devices or use web-based.

Cons:

- High priced subscription needed. - Poor email experience from Outlook. - Poor offline access. - Formatting and integration troubles. - Not practical -- learning to use takes an extended period of time. - Poor online chat and video chat.

Pawan
Manager Admin and Facility in India
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

"Empowering Businesses with Microsoft 365: A Comprehensive Review"

5.0 2 years ago

Comments: Overall, Microsoft 365 is a powerful and versatile tool that offers a wide range of features and capabilities for businesses and organizations of all sizes and across all industries. It provides an all-in-one solution for collaboration, productivity, and security, making it an ideal choice for businesses looking to streamline their workflows and improve efficiency.One of the most liked features of Microsoft 365 is the Office Suite that includes Word, Excel, PowerPoint and other Office applications, which allow for easy editing and sharing of documents. This is a great tool for businesses that handle a lot of documents and need to collaborate on them. Additionally, Microsoft 365 includes Exchange Online for email and calendar management, SharePoint for file sharing and collaboration, OneDrive for Business for cloud storage, and Microsoft Teams for virtual meetings and chat messaging. This makes it easy for team members to communicate and collaborate, which is essential for the smooth running of a business.Another liked feature is the security and compliance features that are included in Enterprise Mobility + Security, which provide advanced security and compliance features to protect data and devices. This is a great feature for businesses that handle sensitive data as it gives them peace of mind that their data is secure.Overall, Microsoft 365 is a comprehensive and versatile tool that offers a wide range of features and capabilities, making it an ideal solution for bus

Pros:

Microsoft 365 is widely used and popular for its comprehensive set of tools and features. It includes Office 365, Windows 10, and Enterprise Mobility + Security, which together provide an all-in-one solution for businesses and organizations.One of the most liked features is the Office Suite that includes Word, Excel, PowerPoint and other Office applications, which allow for easy editing and sharing of documents. Additionally, Microsoft 365 includes Exchange Online for email and calendar management, SharePoint for file sharing and collaboration, OneDrive for Business for cloud storage, and Microsoft Teams for virtual meetings and chat messaging.Another liked feature is the security and compliance features that are included in Enterprise Mobility + Security, which provide advanced security and compliance features to protect data and devices, this is a big plus for businesses that handle sensitive data.Overall, Microsoft 365 is a comprehensive and versatile tool that offers a wide range of features and capabilities, making it an ideal solution for businesses and organisations of all sizes and across all industries.

Cons:

It requires a good amount of training to be able to fully utilize its capabilities. Furthermore, some users may find the cost of Microsoft 365 high, especially for smaller businesses or individuals, this can be a concern for them. Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software.

Carlos J.
Project Implementation Manager in Honduras
Apparel & Fashion, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A complete set of extremely useful programs for work or home

4.0 6 years ago

Comments: Excel is what I use the most, and for me it is more than a spreadsheet creating tool, is a mathematical, drawing, statistical, and many more things tool.
Besides of using WORD as my document redaction tool to generate documentation for my projects, I also use it whenever I need to check a text redaction for written messages to be sent by e-mail or other text apps since I normally get better grammar suggestions with it.

Pros:

I will mention a few of these programs to make a reference: WORD offers probably the largest selection of font types on text managing apps. The panel control at the top (Ribbon) is very intuitive and consistent with all MS office tools, you get familiar with it quickly, and also adding numbering, bullets, or other visual helps to improve your document’s look is really easy, just highlight the paragraph you are working on, right-click on it and a mini-toolbar will appear so you can select what you need to edit, format, or add. In case of any grammar or typing errors are made, the program has a “real-time” spelling check that suggests spelling and grammar corrections, so your work can have the quality you need. EXCEL is my workhorse, I use it to create tables, make calculations, generate graphs, and also make small programing routines. You could even create your own mini-ERP with this app. POWERPOINT is the data show presentation tool by excellence, you can download multiple templates on line, and interact with it by activating the highlighter and pen features to write on top of your presentation.

Cons:

On WORD Sometimes placing inserted images into your text becomes a little tricky, but with a little practice they end up in the right spot. On EXCEL I have experienced some lag between the time you move your cursor in the cells, and when it actually moves, I guess we may be working on-line without knowing it :)

deba
deba
IT Support executive in Nigeria
Verified LinkedIn User
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The one stop software for serious business and office productivity

5.0 6 years ago

Comments: I have used office 365 for both personal use and for deployment for clients and I can boldly say that there is nothing quite like office 365 and clients always almost never have negatives except kudos for this suite. Many of them categorically ask for office 365 and won’t settle for another. It is a complete catalyst for productivity ouside the pricing.

Pros:

Microsoft is excellent in its support for office 365 and whenever I have needs to call on them, they have always responded and even for clients I cannot go to, the support from Microsoft sometimes mean that my input is not even needed to overcome their complaints. There is a staggering volume of effective updates for office 365. I recall having an issue with outlook on a client’s platform that resulted in a system crash whenever he tries to access it. He called me and complained and I was supposed to go fix it by the weekend. Incidentally, an update was released that same day and by the time he installed the new update, that issue was magically solved and thus saved me the stress of embarking on that trip. I will never forget that because it was an already hectic period for me. There is 1TB of secure OneDrive storage which comes with a business version of 365 which some of my clients appreciates because it saves the cost of getting additional cloud storage from other vendors. Accessibility is very key in my line of duty and the ability to access word, excel, power point, Skype and use outlook as found in office 365 domiciled on my pc and in the cloud anywhere I am, gives me the confidence to take on many tasks. The collaboration tools like SharePoint and Microsoft Teams is useful for teamwork and integration of processes amongst departments of large organizations. Another amazing thing about office 356 is that the developers are consistently improving on the application.

Cons:

It is a very bloated suite and many clients don’t make use of up to 50% of the functions embedded in it. The suite is not completely available on some platforms. For instance, I once tried to deploy it on a client’s MAC only to find out that Microsoft publisher was not available. Maybe it is just me but I think the pricing for office 365 is incredulous when compared to similar suites. For slow internet, the online application for programs like Access and excel is going to test your patience especially for large tables and data.

Jeffrey
Jeffrey
Founder in US
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Microsoft Office 365 for Mac users

4.0 6 years ago

Comments: I really only use Microsoft Word and Microsoft Excel, although outlook and OneNote can come in handy sometimes. Microsoft excel is probably the biggest benefit to Office 365. Honestly the biggest benefit I guess would be from the updates that you receive every time there is an update available. I didn't get much use out of the other features of office 365. However, I would like to see more updates for Mac users to make their software more compatible with Mac. It just seems a little bit more buggy on Mac OSX also. Overall I was moderately happy with Office 365 it's useful but it's not amazing for one I don't like paying the subscription fee and for two if I am paying the subscription fee I expect the software to work flawlessly on Mac and it doesn't.

Pros:

-Excel Macros: For me, I am in the SEO industry so I use Excel quite a bit. I switch off between Google Sheets and excel sometimes there are things where Google Sheets is better such as when I need to use certain scripting (google apps script) for automation. Other times Excel macros are much better. For example, if I need to create macros to manage thousands of keywords Excel macros works much better than Google Sheets. Its a desktop app, so this makes sense. But there is one caveat: It's sometimes buggy on mac osx.

Cons:

-Buggy on Mac OSX: When I least like about Microsoft Office is it's kind of buggy with Mac OS X. Sure it works fine for everyday use but for my case I like to use Excel macros to automate the handling of thousands of keywords. A lot of times when I have thousands of keywords and I run macros it will freeze on my Mac computer. The application will freeze whereas if I hop all over onto a Windows machine and run the exact same macros it will run perfectly. So situations like this are not ideal for Mac users. The software is just much more buggy and also surprisingly less little feature-rich on Mac. I don't know if it's intentional but I have noticed that it works much better and has better features on Windows. Onedrive is slow: With OneDrive, it seems like an amazing deal - for what you're paying for, but the usability was just not there. It took forever to upload to one drive compared to Google Drive. It was not even usable for me to use in a practical way.

Verified Reviewer
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Not the Microsoft of the mid 2000s.

4.0 6 years ago

Comments: I'm the Dir of Technology for a small independent elementary school. I've seen the trends and frustrations and familiarity on peoples' parts swing from Office to Google and back again. I am often challenged by how much to learn there always is when looking at all of the capabilities, but genuinely enjoy the challenges because I learn something more about how to do my job better. There are small oddities at times that will make you scratch your head because two parts that were developed separately don't quite behave perfectly when they overlap [ Create a "Faculty Notebook" in OneNote / O365 for EDU and you can add other "Admins" to it to manage or contribute. Elevate and Office 365 group to a team and OneNote notebook because a StaffNotebook, but you cannot add another teammate as an admin on it because it originated in Teams and not OneNote. ] These are the sort of unexplainable behaviors that popcorn into the back of your head when you're using getting comfortable with scripting new user account creation via PowerShell in to your Office 365 environment (something I never thought I'd do) and keep you from 100% trusting it even though you can find a hundred ways to apply things in different methods or combinations to solve any problem you throw at it. Long way to say that I love Office 365 which is why it is so frustrating when it falters because I expect better of it.

Pros:

Office 365 was a powerful move to the cloud and leveraged the familiarity of the Office Suite with the connectivity and enabling of collaboration on the cloud. At first, the cloud versions of familiar software was rough around the edges and missing a lot of the functionality that people knew in the desktop versions, even if they didn't use them regularly (or ever). Over time, Office 365 has steadily improved its various offerings, added more feature parity between the desktop and online versions and begun to integrate more seamlessly with workflows for a variety of people. With some vision of what "work" looks like outside of generating letter-size pieces of paper with text and images on it, the variety of tools surrounding the classic presentation, word processing, and spreadsheet software have introduced new methods for communicating and creating content together.

Cons:

Sometimes the level of options can be overwhelming. Even with a fair amount of experience, it can be tricky to stay on top of changes or know all the ins and outs. The rapidity with which they address fixing problems is also applied often to perceived problems and that can lead to feeling like the documentation is always out of date or non-applicable and no one knows the right or simple answer to things.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Your Great Helper

5.0 5 years ago

Comments: I immediately opened my content-managed company's website that came with Office 365 SharePoint.
It offers new opportunities to work with teams. The Internet created with SharePoint enables different people to work from different locations on the same files as intranet sites and common areas.
Office 365 works fine with almost all mobile devices. We increased our performance and efficiency by accessing your data from anywhere.

Pros:

Ofice 365 with all applications I like to use. Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer and other applications, the company I work with my work in my private life. I can handle all my important work. Ofice 365 can be operated mobile and fixed anywhere without interruption, with the ability to work independently from the device and work with similar interfaces on every device. All plans are compatible with Office 2007, Office 2008 for Mac, Office 2010, and Office 2011 for Mac. I've been doing all my correspondence with Ms office word for years. I've used all software versions of ms office to date. I'm a 20-year-old ms office user. I never thought about using any other software. I do all the presentations with Powerpoint for years. I've never seen a better software than that. I get excellent and professional results. Because ms office is extremely common and good software marketing; I always had good support in technical understanding. I improved myself by easily accessing training documents and videos.

Cons:

The only dislike is the charge part. In recent years, hikes have increased. Besides, the good thing about office 365 is that it is free for students. Maybe we think it might be a bit too affordable in professional users.

Daniel
Owner/Founder in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

MS Office User for many years

4.0 5 years ago

Comments: It's been very good overall. I would highly suggest since it is now a subscription service that there be highly skilled live representatives that you could query for guidance and allow for a simple to use remote viewing with in order to assist customers when they are having a particularly difficult time with small aspects of one of the services, which happens frequently.

Pros:

I feel like in recent years they have made great improvements particularly in making the products easier to use. This is especially the case with MS Excel, in which I recall having to memorize all sorts of different formulas which was very frustrating at times. They have made the interface much more user friendly which is great for those with limited experience in using Excel. Outlook hasn't changed much, which to me is a good thing as I was already very comfortable and happy with that aspect of it. Powerpoint has also become easier to use, although personally I prefer the old school Powerpoint of 2006-2010 era, but it was primarily because I knew how to do a lot of things on it that others didn't which is no longer the case.

Cons:

Microsoft Word is still the most frustrating product to use and I have seen little improvement in the areas that need it the most over the last 10+ years. It seems as if Microsoft continuously makes minor changes that don't help when someone wants to, for example, edit a resume after a few years and wants to simply add or remove portions of it while keeping the structure the same. I still get caught spending hours trying to make minor changes in these sorts of situations and I have seen no improvements in Word to address this issue. Now although I mentioned Excel in my positives, there is still one large negative with it, and that is the difficulty in extracting information from other excel documents if you are working on a project that has multiple excel documents that can't be combined into one with different sheets (in the Data Collection Management World this happens frequently). I am also not a fan of the new(ish) subscription model to Office, and preferred the one time purchase, although I understand the logistical and business purposes of changing it to a subscription model.

Stefan
Stundent in Serbia
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Office 365/Review

5.0 5 years ago

Comments: I use this program for private and business purposes, although a bit more demanding program it gives me a bit of fun while working.

Pros:

The benefits of Office 365 are many, I will try to list only some. By subscribing to Office 365 (O365), you get access to the latest versions of Office software (WORD, Excel, PoverPoint, Outlook, OneNote, etc.). Allows you to use the most advanced features in these applications that have become better at a given moment (e.g., Direct Translation of Text in a Second Language in Vord, Using Geo Cards in Excel, or Inserting 3D Visual Elements in a PoverPoint). The full package works best with the cloud (cloud) where Microsoft gives each user a free terabyte space on their file storage servers. One terabyte is more than enough to store all the files you use on documents (photos, photos, videos, e-mails, etc.). Transferring your files to the cloud gives you several benefits: :: Your files are available to you from any computer, tablet, and on your phones: You can share files with colleagues, even more so, work on the same file at the same time from different locations (for example, colleagues in the office and you at home, do together on the same PowerPoint presentation, and then see who made the change). These services significantly reduce the number of sent emails, then problems that arise when the organization circles several versions of the same document within the organization. :: When all of your files are in the cloud, it means you always have a copy of your disc without the need for external disks.

Cons:

There are also shortcomings in the use of O365 that some organizations can be decisive when deciding whether to switch to this service: :: If you are not connected to the Internet, synchronization between devices will not work. This means that you may not be able to update the latest version of the file your colleague worked with using the 'cloud'. :: Microsoft almost daily adds new features, and for some users who do not like changes, it may be a problem.

Jessica
Mental Health Counselor in US
Mental Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Office 365

5.0 5 years ago

Comments: I really enjoy my overall experience with Office 365 as it has met all of my work needs over the passed three years of working for my company, even with the various hats that I have worn. No matter the task, Outlook 365 has provided what I need to get the job done and it will do the same for you!

Pros:

I enjoy how I can easily access shared files through Office 365 including excel, word documents, and more. My coworkers and I can simultaneously edit documents while working in separate spaces which makes our day to day tasks simple and easy. I am able to share important documents to certain groups of people or certain programs that I work with or upload to shared folders. There are so many helpful apps within Office 365 such as calendars, share point, one note, Outlook, PowerPoint, and more that I use on a daily basis to complete daily tasks at work. I mostly utilize Outlook, and enjoy that I can pin important emails to the top of my list, color code if needed, and so much more. This app is really organized and useful for any role or job position. This program is used by Mental Health Counselors, Therapists, Program Directors, and even by leaders of the organization in order to maintain proficiency and continue to provide effective quality service to our clients.

Cons:

I am always learning something new about this program. Therefore, while it is very helpful, there are a lot of technical pieces to learn. For example, after three years of using the program I learned that if you use the program via internet you get less features than if you use the program via using the outlook 365 app. You have more access to certain folders, calendars, etc. Nonetheless, once you get the hang of the program you won’t want to use anything else.

Christopher
Attorney in US
Law Practice, Self Employed
Used the Software for: 2+ years
Reviewer Source

Microsoft 365 - Great Product on a Business Budget

4.0 4 years ago

Comments: Aside from the template issues my experience with Microsoft 365 has still been very good. Over the years they have moved a few things and added a few too many functions such that finding your exact function may be a challenge if you are looking for something a little more challenging, but it's nothing that can't be addressed with a little hands-on experience.

Pros:

I like the affordability of this product. Microsoft's products are mainstream for most businesses and it is good to be able to get them at a price people can afford and still be able to remain up to date. I use Word and Excel the most and these have maintained substantially similar standard functions over the years without drastic change so users can transition. Expansion of integration between products allowing you to create tables and spreadsheets within Word without going into Excel is benefit, as is the ability to pull in a spreadsheet into Word. It's fundamental functions have remained consistent and this is what I find to be teh greatest positive of this software.

Cons:

This software has an issue with templates. What I liked least was the inability to open and revise a template and then save it with the same name to overwrite the old template. The software required me to select a new name, go into the templates folder and then delete the old template. This should be unnecessary. Also, though you may put your templates in specific folders within your templates folder the templates all come up as if they are in the same folder. There is no real way of organizing templates other than chronologically/alphabetically. This is inefficient and annoying to users who want to organize to save time. The standalone Word product or Microsoft Office Product that you could buy, install and own outright on your computer rather than a yearly subscription had the capability of organizing templates into folders. One would think the downloadable version to be no less functional.

Thomas
Senior Software Engineer in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Why I don't mind subscribing to Office

5.0 3 years ago

Comments: For my personal tasks, hobbies, and file storage and archiving, I needed a reliable solution. I mostly compared GSuite and Microsoft 365. Ultimately, my familiarity with the Office ecosystem and the lack of dedicated desktop applications was what drove me to the Microsoft product. I don't see that decision changing any time soon.

Pros:

I've been an Office user since Office 97, and the productivity suite truly does just get better with each iteration. I have tried switching to GSuite and other online-first products, but for my workflow the desktop versions of Word, Excel, Powerpoint, and OneNote are irreplaceable. I do use the web versions of Office 365 as well at times, and they work quite well, especially if I just need to open and print a document or make a quick edit to something. Their ease-of-use is at least as good if not better than GSuite, which is the primary competitor. Going with the subscription model, I am able to keep my Office up-to-date without needing to purchase and go through more significant upgrades every few years. It's just there!

Cons:

While I love the feature completeness of 365 software, it is rather heavy. I acknowledge that not everyone needs everything that is offered, however the web versions provide 99% of the most-necessary functionality, which is awesome! 1TB of storage coming by default is great, however it isn't the large storage quantity that it once was. It would be great if storage tiers could scale with how much data the average person generates today, rather than 5 years ago when it was likely decided on.

Ashish
Ashish
Deputy Manager - IT in Belgium
Verified LinkedIn User
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft 365 expert review

4.0 last year

Comments: With more than 12 years of experience in Microsoft 365 I can say that it has served very well in all my projects. It is an all in one package product. Exchange Online for emails, SharePoint Online for collaboration and sharing of files. Teams for collaboration and online meetings.There are many other products integrated with it like Defender, Security and compliance, records management, Retention tags and retention policies. I all these years I never had to think about any 3rd party application to mitigate any of the problems. Microsoft in itself has a large variety of applications and tools which are covered under Microsoft 365.

Pros:

Microsoft 365 is one stop product for all your business needs which are related to IT services. Exchange Online: Exchange Online serves you with the best service with its safe and secure mail flow. SharePoint Online: This is the best collaboration tool which helps to share and store your documents and files. Teams: Teams is the best tool for chat, online meetings and tasks.There are many more applications like security and compliance, data classification, defender, etc.

Cons:

This product has fulfilled everything which I as an administrator wanted to implement in my company. There will be some pros and cons in every product available in the market. But Microsoft has been quick to fix whatever bug was there.