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Adobe Creative Cloud Reviews

4.7 (7,324) Write a Review!

About Adobe Creative Cloud

Adobe Creative Cloud is a suite of creative software and services including design, photography, video, and web development tools.

Learn more about Adobe Creative Cloud

Pros:

It has a lot of features and allows you do to nearly anything you can imagine. Customer service and tutorials are super helpful.

Cons:

Half of them download the wrong app (Lightroom) and some times they choose the wrong paid plan because they find it too confusing.

Adobe Creative Cloud ratings

Average score

Ease of Use
4.2
Customer Service
4.2
Features
4.7
Value for Money
4.2

Likelihood to recommend

8.7/10

Adobe Creative Cloud has an overall rating of 4.7 out 5 stars based on 7,324 user reviews on Capterra.

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Filter reviews (7,324)

Faraz
Faraz
Marketing Specialist in United Arab Emirates
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Expensive but worth it

5.0 last year

Pros:

It's a complete solution for all design-related requirements. prom photos to videos and from pixel-based graphics to vector-based graphics. there is something for everyone to use.

Cons:

the price is high. All the features and benefits are going to be much much better if the price was slightly lower.

Jade
Jade
Creative Director in Australia
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The standard, but the gap is closing.

4.0 last year

Pros:

Having used Adobe CC ever since its inception, it's still the standard across the board. It runs well on MacOS, is mostly reliable and each app inside it plays well with others.

Cons:

Pricey subscription model, average customer service and Adobe are prone to taking away important features at will, or changing all the shortcuts you ever knew and messing them up in the next release. Its hard to suggest that Adobe are customer-focussed.

Maria
Teacher in Argentina
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Invaluable Resource

5.0 last month New

Comments: It is absolutely useful, I can use it on all my devices and find invaluable resources.

Pros:

Effective, totally user-friendly and practical.

Cons:

So far I I have found only fUntastic features.

Nailah
Freelancer in Canada
Consumer Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Would Never Use Again

1.0 last month New

Comments: There is too many loopholes you need to jump through to even try and cancel your membership and account. They make it had for you and change unnecessary fees for their convenience and wont remove their softwares from your computer even if you uninstall it.

Pros:

It has a lot of different application that is world wide accepted and mostly preferred

Cons:

Too many tools and features that doenst have easily digesta le tutorials to figure out how to use and create.

Andrew
Manager in US
Banking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Industry standard of editing software

5.0 2 months ago

Pros:

The Creative Cloud offer a huge suite of editing software that allows us to edit photos and videos.

Cons:

I wish the suite was more affordable. Currently paying over $50/ month.

David
Director in UK
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Professional Software for Professional Users

5.0 2 months ago New

Comments: Overall I enjoy working in the software included in Adobe Creative Cloud. The software is industry-standard and trustworthy for the professional user.

Pros:

I enjoy having access to all of the software I need for design projects.

Cons:

I dislike that the AI features don't handle requests to add text to AI-generated images very well.

Verified Reviewer
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Pro Graphic Design Tools

5.0 last month New

Comments: Overall very please with as a professional graphic designer these are my go-to programs and what most people in the industry use as well.

Pros:

I like that all of the programs are seamless and integrated together and easy to use together such as Photoshop and Illustrator and even the libraries connect which is nice when using brand assets

Cons:

The thing I like least about it is the price

Alec
Director, Marketing in US
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe: The Industry Standard For A Reason

5.0 4 weeks ago New

Comments: Some software has a steep learning curve, and the range of capabilities within each program makes it difficult to master, but these are absolutely essential tools for any creative.

Pros:

The breadth of functionality within this ecosystem is insane - from concept to completion, virtually any creative project can be knocked out.

Cons:

I just can't understand why they've rolled out AI assist in some of the programs—in Photoshop especially, it just isn't ready yet. It's not nearly as smart as other AI options on the market.

Cody
Owner-Photographer in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good Product, will continue to use.

5.0 4 weeks ago New

Comments: From the first time I started the program it has always been running in the background doing what it does best, it’s backing files up, updating apps, and a bunch of other good stuff.

Pros:

I really enjoyed the ease of use, and very sleek interface.

Cons:

I don’t really know if there is anything that I didn’t particularly like about the software.

Mande
Marketing Director in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud is a great asset

5.0 2 months ago New

Comments: Overall, I've had a very positive experience. I know I haven't even touched the surface of what is offered and the capabilities that Adobe offers, but what I do deal with has been great.

Pros:

Being able to have the products and my designs everywhere I go is a great asset.

Cons:

It is pricey if your company does not provide it.

Brunno
Diretor de Ti in Brazil
Public Policy, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Exceptional quality

5.0 8 months ago

Comments: My experience with the software is old, the quality it delivers, the functions and new technologies make me not trade for anything, it speeds up many things in my daily life, making it practical and effective.

Pros:

In addition to exceptional quality, all technology deployed in the software, quality and new features.

Cons:

Difficulty finding some tools and shortcuts. For certain editions.

Fernando
CEO - IT Consultant in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud, Essential Tools for the Creative User

5.0 5 months ago

Comments: I’ve been using the setting tools in Creative Cloud since before their inception and Creative Cloud and I find them to be powerful and indispensable.

Pros:

Creative Cloud brings together a powerful and essential set of creative tools under one software bundle that works seamlessly and helps creatives get their job done.

Cons:

Learning to use creative close is not easy but it is necessary for the creative mind.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

You need this too

4.0 10 months ago

Comments: Great. I was previously using Canva for designing and editing stuff. But now as we start using Adobe we can work in collaboration. And adjustments.

Pros:

The collaborative feature. Like uploading my project work. My other team members find my work and edit or update my product and everything. It is a game changer and I have to upload my project and that is it. It is helpful for collaborative work.

Cons:

I don't have any. But the price is high as a company employee I don't have to pay for this. But as a single freelancer, it is a bit expensive at first.

Verified Reviewer
Verified LinkedIn User
Individual & Family Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very nice and complete but a bit expensive

4.0 last year

Comments: Overall I am happy, but I find it a very expensive option. I think there must be other programs on the market that do the same thing and are cheaper. If I want to use just one application, I don't need to pay for all the cloud applications, but it is more expensive to use just one than to have everything. I would like to have an easy and simple option to use only one or (maximum 2) and not have to pay the full price.

Pros:

It's all in one place, you can update the different versions from one place. That makes things easier.

Cons:

What is an advantage becomes a disadvantage, as everything is concentrated in the adobe cloud, and starting from the same hub with the different applications, when you have to make an update it takes too long and does not work well until you update an application you can not open or do anything with the other. I think it may also have to do with the version of my computer, memory ,processor, etc..

Tiara
Tiara
Founder in US
Verified LinkedIn User
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

*Almost* perfect with a few exceptions

5.0 6 months ago

Pros:

I’ve been a user of all of Adobe’s programs for 10+ years. If you are a creative type, anything you need to bring your vision to life is within one of their programs. Photoshop allows for advance photo manipulation, Lightroom is great for color correction, and Premier Pro is great for videographers.

Cons:

The price. If you are a hobbyist, the price can become a little steep at $59.99/mo.

janet
owner in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Scamming customers to pay monthly fees

1.0 11 months ago

Comments: I purchased a software cs6 disc 8 years ago. It's been working for 8 years. Now I get a pop up that it will be disabled unless I upgrade. This company is a scam. I have been in contact with them 7 times to resolve this issue. It has now become a form of harassment. Their customer support people are ignorant. Then they send you to self help. Not only have they wasted much of my time, but my websites and pictures are at stake. They are investigating non genuine software and using honest people to investigate. If you have this problem I suggest you contact the federal trade commission as they are fraudulent and trying to increase revenue illegally but threatening to disable a product you purchased. They can't suddenly disable a product I bought and ask for a monthly payment. It's a scam. I have CD's and DVD's and movies. They don't tell you after years you have to start paying for them monthly.

Pros:

nothing. the company has terrible ignorant customer service

Cons:

They will disable your software unless you pay a monthly fee

Adrienne
Adrienne
Owner, Photographer in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Photographer: Can't live without Adobe Creative Cloud

4.0 10 months ago

Pros:

While there are other editing apps out there, Adobe Creative Cloud is the industry standard and offers everything I need to run my business from excellent photo editing software and the best software for design. I love that I pay for the entire suite each year and get everything for one price.

Cons:

I don't love the annual fee as I don't necessarily need the update each year.

Loraine
ICT Support Technician in Suriname
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A review of an artist

4.0 last year

Comments: The subscription model, software complexity, and system requirements can pose challenges for some users. It's a valuable resource for professionals but may require consideration of specific needs and budget for others.

Pros:

The most impactful features in Adobe Creative Cloud are the integration of applications for a seamless workflow, real-time editing capabilities, and the vast library of design templates and assets. It is generally user-friendly, but some applications may have steeper learning curves, especially for beginners.

Cons:

Common dislikes among some users about Adobe Creative Cloud include its subscription-based pricing model, which can be perceived as expensive, and occasional issues with software updates causing compatibility problems or bugs.

Bruna
Bruna
Senior Designer in Brazil
Verified LinkedIn User
Internet, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Love ir! Best of all

5.0 10 months ago

Comments: Love it! Love the way or assets are organized, love saving online documents and unfortunately I dont use to work collaboratively, but its a good feature.

Pros:

I love how Adobe grow with technology. The new IA features are down to earth. Completely useful to photo editing or just to improve a crop area.

Cons:

I don't like how expensive is to “normal users”.

Coby
Photographer in US
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great editing software!!

5.0 8 months ago

Comments: I would say that my overall experience has improved over the years and I am glad to have the program for my work.

Pros:

I love the connectivity of the various output points for the program and the high quality of the photo and video editing.

Cons:

My least favorite aspect is that of the lack of speed when downloading updates and firmware changes.

Chris
Art Teacher in US
Fine Art, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Editing Software but Expensive

5.0 last year

Comments: I love using Adobe Creative Cloud for all of my digital art needs. I just wish that the program was not so very expensive.

Pros:

The Adobe Creative Cloud is the best editing software out there. It has many programs and features with ease of use between them. You can edit photos, animate, do graphic design, etc.

Cons:

The price for the software is exorbitant. It used to be a software disc that you could just buy and have but now it is an incredibly expensive subscription service. A regular individual would not be able to afford this. It is price gouging. There is also a large learning curve because no tools have been removed since the inception of the program.

Zoe
Student in Canada
Architecture & Planning, Self Employed
Used the Software for: 2+ years
Reviewer Source

The Key to Adobe Apps Organization!

4.0 4 months ago

Pros:

Adobe Creative Cloud lets you download and control your Adobe subscription programs all in one place, making it easy to keep organized. You can also update the apps through the Creative Cloud and roll back to previous versions if needed.

Cons:

The only drawback is that the programs can be a bit on the pricey side.

PJ
VP Business Development and Marketing in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful Program

5.0 10 months ago

Pros:

I like the integration across multiple platforms. For example, I can edit something in photoshop and export it to Indesign and vice versa. Also, I use pdf for all of my proposals so being able to have a document library that I can edit is important.

Cons:

I wish there were more tutorials on how to use the program

Tomeka
Senior Coordinator
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive and Versatile

5.0 4 months ago

Comments: My overall experience has been largely positive. The benefits and capabilities of Adobe Creative Cloud make it a valuable investment for anyone serious about their creative work.

Pros:

I appreciate that Adobe Creative Cloud has a comprehensive suite of tools that are updated frequently so I always have access to the latest technology for my creative needs.

Cons:

Some of the tools have a steep learning curve which can be daunting for me to navigate.

Verified Reviewer
Verified LinkedIn User
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe creative cloud services

4.0 last year

Comments: My overall experience is awesome

Pros:

I like the lightroom photo editingGraphics and illustrationsThe PDF app

Cons:

The Drag& Drop and the illustrator vector