Best tool I've used in this space so far

Reviewed on 5/9/2019
Verified Reviewer
Principal IT Project Lead/IT Developer
Information Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I used this to troubleshoot issues with friends and family located all over the country.

Pros: 1. It's free.
2. It's easy to install on any machine/platform.
3. It's easy to start meetings and invite people to join.
4. It's easier to use remote tools, like keyboard and mouse control, and to provide remote assistance.

Cons: I have not run into anything that I don't like about this tool. When I first ran it, it seemed non-intuitive as I was used to another product, but after using Mikogo, I readily gave up the other product.

Very handy for small phone conferences

Reviewed on 25/7/2018
Robert C.
Billing Manager
Hospital & Health Care, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I use a free version of this product and think it's a wonderful tool

Pros: I love to use Mikogo for small conferences and meetings! It's easy to share my screen and pass controls to another presenter.

Cons: We have had some people have trouble with installing the software and had some issues with occasional lags.

OK, but questionable business practices

Reviewed on 24/1/2017
Bob M.
sales
Electrical/Electronic Manufacturing, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Tried to migrate and canceled but auto-renew flagged us and charged our cards for the upcoming year. Because they are in Germany we had no recourse and company hides behind a 3rd party. We were out the $$.

Pros: worked OK

Cons: Business practices