Performance Pro Reviews

It has taught us to have a clear and realistic purpose in performance management

Comments: From start we have worked with the support team and integration with our other platforms was simple. Now we can track performance of our employees, coach them on weaker areas and reward them on achievements, all these are done automatically with the system.

Pros:

Performance management needs to have a purpose and that's what Performance pro is helping us to achieve in our organization. Mostly, it has helped us to integrate learning and performance so that we let our employees get coaching on tasks they have low performance on. We are also able to monetize performance and reward our employees accordingly. We are able to track our employees from check-in, tasks worked on, goal achievement, areas that need improvement and overall performance. In addition, this software has a beautiful user interface and it is easy to use as it also integrates very well with our other platforms including our accounting platform.

Cons:

We have used performance pro for years and we have never been disappointed, the support team is just awesome as they worked with us from start up to now.

Annual Fiscal Review is a breeze

Comments: Employees love rewards and performance bonuses. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool.

Pros:

Thanks to Performance Pro most of our performance appraisals and review are have been streamlined (some modules, automated), and the reporting tool has delivered a comprehensive and consistent report (so far) for the past 2 fiscal years we're at it. The major seasons in the year we use this is during the start, mid, and end of fiscal year. Our employees didn't really find it difficult to adjust to this software (coming from an internally developed app we had before). Among the features they loved is the fact that it allows the employees and managers to add goals, notes, and ratings are easy to input. Our appraisals are done in a timely manner, mostly because the update of the records has been made mandatory, and easy using this software. Transparency is also key to a good reception from our employees. The review process is clearly documented and are made transparent and easy to follow just by accessing their records and accompanying documentation.

Cons:

Performance issues of the application are sometimes felt by (some) employees. We have yet to narrow down the cause (whether it is due to our devices or what). The UI doesn't help too much in this aspect since it looks a bit sluggish and with an outdated design. The customer support was a little lacking, either the one assigned to our ticket wasn't knowledgeable or our issues were not really given priority and much attention.

Good Use of Workflows

Comments: I stepped into the process mid stream and was able roll out the performance management program. It did take several hours of training with Performance Pro to understand the set up. The Performance Pro representative was very accommodating and key to the success of the roll out. I found that mid stream set up changes created down stream process complications that were not fully understood and explained. Year one went ok and we will implement process changes based on the roll out experience.

Pros:

This software has workflow capability that can be used during the performance review process. It does make routing of performance reviews more efficient in that it sends emails to managers and employees during each stage of the process and makes the review available for edit and review at different stages. The software is very customizable. Implementation specialist was very attentive to our needs.

Cons:

The set up of the software was extremely time consuming. Understanding what each of the custom fields does and how it impacts other processes is tough. There are several administrative manuals but I found that they were not updated with the newest software features. There are standard reports but they are not customizable and the software doesn't have the capability to adhoc reports.

Great for IT (and other) project management

Comments: If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one.

Pros:

- customizable workflows for any kind of process - ability to add labels and epics to the tasks that make it more visual and easier to navigate - a plethora of available additional plugins for the JIRA workflows that allow doing pretty much anything with the tasks and boards

Cons:

- a bit complicated for an average user (compared to Trello by the same company, Atlassian) - sometimes can be confusing when there are a couple of boards with the same tasks but one is Kanban and other is Scrum...

Great management system and user friendly!

Comments: This platform helped me perform my duties with effectiveness and with precise information.

Pros:

This platform helps ease the workload in the HR role, very user friendly, no hassle in understanding how the platform works. Very efficient when generating reports. I had a situation with the platform once, so I had to contact customer service. They were very helpful and respectful, they definitely solved my problem. Overall, this platform, you can customized it and permits the employee to do their yearly appraisal.

Cons:

Few times the notification haven't gone thru, so there has been a delay in the workload. This happened when there was an update available. So I guess that we needed to set the settings again back to how they were, but no big issue, it was resolved.

Performing performance reviews for mid-year and yearly evaluations

Pros:

I liked being able to create benchmarks, goals, initiatives for staff members and then being able to readily use those to rate the performance of that staff member. Keeping the reviews electronically from year to year eliminates the "lost" hard copy paperwork and accountability.

Cons:

I think what seemed most troubling was being able to go back and make changes once items had been submitted. I sometimes found that process a little more difficult than maybe it should have been.

Review for Performance Pro

Comments: Performance Pro is indeed a useful software especially for the HR department.
Also the customer service is very efficient and prompt.

Pros:

With Performance Pro, it's 'goodbye' to usage of paper, and 'hello' to advanced technology, and the 'icing on the cake' is it's timely evaluations. It’s user-friendly and so simple to understand even by our junior staff.

Cons:

It's cumbersome to ascertain performance pay increase by tracking completed evaluations due to the fact that it has to be done manually, instead of being notified when the evaluation process has been completed.

Performance Pro - Easy Peasy

Comments: Using Performance Pro truly promotes what every HR head would be looking for in streamlining the Performance Management and Performance Review process. Getting your organization to understand the importance of effective Performance Management is difficult enough, being able to offer and utilize a solution that gives everyone a web based tools to guide the process rather than restrict and dictate the process has been a nothing but a win-win for the employees and in meeting business results.

Pros:

Performance Pro offers a web based solution and is incredibly user-friendly on both the administrator and end-user side. Everything to make the review or coaching process experience easy and efficient is offered right within the system. If customization is needed, you can actually do most if not all of it on your own and there is no additional charge.There are a number of factors to select from, goals can be customized for specific positions and reviewed and evaluated periodically with employees throughout the year. If you really break it down, your administrative expenses will be reduced and you should see an immediate return in that your goals and factors align directly with business objectives.

Cons:

More of a wish list, I would love if the system integrated with our HRIS system, the good news, from what I heard it will be able to very shortly!!! :)

NOT Intuitive

Pros:

This software prints your review information very concisely and neat for in person reviewing.

Cons:

Not easy to use at all. I have used this software many times for performance reviews, and I constantly have to remind myself how to use it. There is a lack of logic on this site when it comes to adding goals.

A great tool to administrate HR systems and processes.

Comments: If you want a robust HR system I highly recommend it.

Pros:

- It gives multiple tools at low cost. - Support is quick, atent and solve every doub. - It has 360 appraisal option. - It's easy to use as a worker and as a manager.

Cons:

- It's very slow to load. - Interface looks old and you have to make a lot of clicks to get the things done.

Performance Pro

Comments: Performance Pro is simple to use and it a great tool for all staff - management to frontline staff. We encourage all staff to use the program for goal setting and tracking as well as performance tracking. The ease of keeping notes and tracking performance is one of the best features. The notification system is a great tool when it comes to being reminded of performance evaluations that need to be completed.

Pros:

All staff can use it with ease. Goals are easy to set up and track. Editing notes is simple and we really like the function to be able to share notes with others.

Cons:

None at this time.

Performance Pro Evaluation

Comments: We have always had great customer service when we have needed to call the support department for help! Everyone is always very kind, patient, and helpful!

Pros:

I think the program is easy to navigate through and easy to use.

Easy to get used to!

Comments: No more paper!

Pros:

No more paper for our organization!!! I love the electronic use of the system and ease of updates.

Cons:

As with all system, there are things that I feel could improve, but for the most part it is a fantastic system! I would advise potential clients to stress the need for knowing exactly what your competencies should be and get them right the first time. This is very important to the most efficient set up of the system.

Everything about Performance Pro has been 5 star, especially their customer support.

Pros:

Evaluations are prompted to be timely, employee feedback is great. There is a library with many comments and ideas to use. Our management team loves the ease of evaluations and now they are more informative than previously.

Review from KEMBA Financial Credit Union

Comments: We have been with Performance Pro for quite a few years. Their client support team has always been friendly and quick to answer any questions. Over the years they have made enhancements to also fit our needs.

Pros:

Ease of use. The performance appraisal process is clean and easy to use. Performance management issues can also be addressed easily using their notes options, pre-made templates, or uploading documents into their system.

Cons:

n/a

Great product.

Comments: Overall this is a great product that will be helpful for those who want to stay on top of the there rehabilitation needs.

Pros:

Easy to navigate and the work specs are simple to understand. The specs are worded in laymen terms making it understandable.

Cons:

Not being able to link to another device without paying an additional fee and having the ability to email from the program.

Awesome program for HR

Pros:

Very easy to use! Great for documenting, evaluations, etc. Not extremely expensive. Customer service is knowledgeable and friendly.

Cons:

There really aren't any cons that I can think of. If there is ever an issue, you call customer service and it is taken care of right away so who can complain?!

Solid Performance Review Package-customized to our needs

Comments: We converted from a sun setting product from another vendor. Import of employee data was easy and support was excellent.

Pros:

The program is comprehensive but allows you to use only the feature you need. We did not want to use goals and other programs we looked at required them.

Performance pro

Comments: overall good experience.

Pros:

Easy to maneuver around. Once you get into the program, its very straight forward.

Cons:

Had a hard time finding where to start, but easy after that.

Performance Pro Review

Comments: We have used Performance Pro for several years and rely on it for our annual evaluations. It is easy to navigate.

Pros:

It is easy to use.

Cons:

I think it is too dependent on subjective ratings and would like to see the ability to objectively determine scores.

Solid product with solid support.

Comments: Company wide implementation of a consistent evaluation system.

Pros:

Flexibility. Integration with HR/Payroll systems. Support is friendly, responsive and helpful. A++++

Review

Comments: Good!

Pros:

Straight forward, simple interface. Easy to find and navigate around the site.

Cons:

no remarks here, I use it for annual performance reviews, pretty simple

Performance Pro is easy, concise and helpful

Comments: evaluating own performance, then having management review and give feedback

Pros:

very easy to use, the format makes it intuitive

Cons:

notify appraiser button was hard to find

Performance Pro Review

Pros:

This software is very user friendly. I enjoy the ease of use.

Cons:

I have no issues with this software. Everything functions as expected.

City of Washougal

Pros:

I have been very pleased with the user friendliness of the product and the customer service that I have experienced when I have had issues.