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About Google Pay

Cloud-based secure digital wallet application designed for processing payments, track sales, share offers, and more

Learn more about Google Pay

Pros:

I can send and receive money. It is always nice to have google around.

Cons:

Google pay sometime get stuck in transactions or errors,creating confusion.

Google Pay ratings

Average score

Ease of Use
4.6
Customer Service
4.2
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.7/10

Google Pay has an overall rating of 4.6 out 5 stars based on 847 user reviews on Capterra.

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Filter reviews (847)

Amar
Amar
Content Editor in Türkiye
Verified LinkedIn User
Online Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Straightforward and convenient service

5.0 2 months ago New

Pros:

What I like the most about Google Pay is that it's integrated into the Chrome browser, so I can have my credit card info inserted directly into the payment page. At the same time, it's secure since it doesn't store my card's CVC number, which I have to enter each time as a security measure.

Cons:

Nothing specific comes to mind. So far, it has served me really well.

Scott
Scott
Recruiter in India
Verified LinkedIn User
Computer & Network Security, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Google pay payments and server issues review

4.0 2 years ago

Comments: It's really good and I use it for daily purposes and small transactions to shops, friends, and other payments as well helps me walk out cashless

Pros:

It helps me in day to day transactions and really convenient to use, it's really reliable and easy to pay bills and add bank accounts on it, I love that we can view previous payments and can even chat and get confirmation, as well as instant notifications and sms confirmation

Cons:

The bank servers go down atleast once a month and it becomes an inconvenience, as well as sometimes it shows entered incorrect pin to many times when accidentally entered pin wrong once and gets blocked for an entire day

Rahul
Manager in India
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google pay offers security and fast transactions.

4.0 2 weeks ago New

Comments: Google pay is fast and secure payment app that offers all type of bill payments and upi payments.It is a best Upi app that is secured by google.

Pros:

Google pay's server are highly accurate the chances of payment failure is very rare.

Cons:

Sometimes rewards are not worth satisfactory.

Andreea
Primary teacher in Romania
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Is a good app for safe transactions

3.0 last month New

Comments: Google pay helped me to keep typing my payment in Chrome or Android, I can pay online securely and I can take easily steps to block my wallet if my phone was lost or stolen.

Pros:

I like that I can put all my cards into online wallet, where my info are save, and I can do my payments easily, without an effort to introduce the details card.

Cons:

I don’t like that is not compatible with iOS system.

Sumit Kumar
Sumit Kumar
Software Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Google Pay: Tap, Pay, Go

5.0 4 months ago

Comments: I have been using Google pay for a few years now, It has a user-friendly and various digital payment options. It provides detailed transaction history and rewards for frequent usage. However, occasional processing delays and the lack of in-depth spending analytics are areas for potential improvement. Overall, Google Pay remains a convenient and secure choice for everyday digital transactions.

Pros:

Google Pay has a nice user-friendly interface. which simplifies bill payments and recharges of various types. Shows a detailed transaction history and Provides option for many different payment modes. Also, we can send money using phone numbers instead of GPay ID and we can use autopay for recurring payments. Not to mention It provides good rewards.

Cons:

Transaction speed can be a bit slow at times. Additionally, It does not provide analytics for how much we spend on different categories.

Gabriel
Owner and operator in US
Graphic Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great for card storing!

5.0 2 weeks ago New

Pros:

Super convenient for me as a mom! Im known for forgetting my wallet so this option to still have access to my cards is amazing!

Cons:

Its not accepted everywhere, but Im sure it will be soon

Ayushi
Psychologist in India
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Google pay

5.0 2 weeks ago New

Comments: I have being using gpay from past 3 years. Its smooth and esay

Pros:

Its very esay to use and have double security.

Cons:

It will ve better if it provide some non internet services

Alexander
Repair technician in US
Biotechnology, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Google pay makes paying easy

5.0 3 weeks ago New

Comments: If your looking for a wat to have all your payment methods combined in one application making it easy to pay at most retailers than google pay is a great service to consider

Pros:

I love how all my cards can be saved in my google wallet making it seamless to pay at any retailer with google pay.

Cons:

Some smaller cards are not compatible with google pay which can be frustrating.

Lydia
Teacher in Uganda
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good for online payment

5.0 last month New

Comments: I only use it to make payments online to merchants

Pros:

Adding a card to it is straightforward and more merchants supports Google pay making it my favorite payment methods to pay online

Cons:

There is no support provided other than when you only read support articles

Angella Nakato
Public Relations Officer in Uganda
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy and secure in making payments

5.0 4 weeks ago New

Comments: I use it to make online payments and recurring payments

Pros:

Faster and secure in making payments online and does not take a lot of time to complete payments

Cons:

It does not provide currency conversion rate in case you are making payment in another currency

Gitte
Business Owner in Canada
Hospitality, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Wallet App!

4.0 2 years ago

Comments: I do not like the fee google charges me when dealing with debit card payments, but overall this is comparable to or better than Apple pay. It also has a great chat and messaging service.

Pros:

I always lose my debit card, when my daughter introduced me to google pay it changed my life personally and my local business! I think google pay has more features than apple pay and is more user-friendly for those who are wiser in years :)

Cons:

The server went down a few times over the years I have used it, but what server doesn't?

Jenny
Manager in US
Automotive, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Must Have Software

5.0 3 years ago

Comments: Overall this has been a very pleasant experience with the Google Pay software! I highly recommend! Payments are easy to make and receive with this software and has a lot of great added features with customer support just a click away!

Pros:

Making and Recieving payments is super easy and convient.There is so many features included with this software and navigation is a breeze.Plus perks for spending money as well! Clients can easily make payments to the shop with this software, more payment options the better for the buiseness! I would definitely recommend this software!

Cons:

The initial set up of the software was not as user friendly as I would have liked it to be.Also the idenity verification process was very long and drawn out it seemed. I was not happy with that. Other than those two things I enjoy using this software!

LOUIS
Lead Purchaser in US
Computer Hardware, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Android Pay offers a fluid and secured option for our team's company purchasing needs.

5.0 5 years ago

Comments: Android Pay allows our company and team an increased level of security as in how and when our company credit card is used. We believe that in the near future Android Pay will be more widely used as more optional and standard form of payment.

Pros:

Android Pay's lightning fast transaction response at point of sale and its security encryption capability made its use most attractive to our team on company endorsed purchase activity. With Android Pay, we have found that company supported credit card information is only required as a one time entry and upload. This is most welcome in case there is a security breach our information is not lost or compromised.Our vital credit card information is protected as the physical card itself is not needed to complete the transaction.

Cons:

What we found lacking in Android Pay was that there were a few key retailers that didn't recognize Android Pay as a form of payment . On balance we have found that many more retailers do except Android Pay and that many more are currently adopting Android Pay as a form of payment. On balance we are looking forward to its further adoption as retailers and service providers progress with this kind of technology.

Pressilla
Insurance Broker in US
Insurance, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A better way to manage my money

5.0 3 years ago

Comments: Google Pay is a great app. I love it. I can't wait for them to relaese the Plex bank account. I trust Google and love the Privacy and security their apps provide me. I already use a wide range of their products so integration is a no brainer. It's free to use, the transactions doesn't cost a penny and I couldn't ask for anything more in this app.

Pros:

As an Android user, who partners with other Android users in our organization, Google pay has been a life saver. Let's explore the features I enjoy the most. Inside the app we can message each other back and forth in a chatroom. When it's time to share the bill on common supplies or order food, it's very easy to do. I just request the money, add a memo for what it's for so that everyone is on the same page- and the app allows us to split the bill. Receiving money is just as easy as sending. I can find people on the app in my contacts which makes sending payments to others really convenient. I also love that most restaurants that I eat at, allows me to pay with Google pay. I can order my food online, and it saves my transaction history so I can see exactly how much I've spent and where I've spent it. It even keeps track of the dates. I also use it to store different card accounts, that I can choose from to use at different times for different purchases. It also allows you to merge your accounts to see the bigger picture of your spending habits. But my favorite feature of all is being able to search for specific transactions by name or dollar amount. It tells me exactly what card was used and what dates. This makes my life so much easier and helps me to keep track of my spending to solve disputes very easily. I don't have to worry about losing receipts anymore. Everything is right there in the app. They also offer rewards. I mean real cash back rewards. It's a win win for me.

Cons:

The biggest draw back for me is that many small businesses don't accept it and I do try to support them as well. Many stores still have MST terminals and it doesn't work with it. The payment info is connected to my phone, so if I forget it- which I often don't, then of course, I can't use the features or payment methods right? But that's a given. The cons for me are minor, so I have to give Google props on this one.

Hardik
Sales representative in India
Pharmaceuticals, Self Employed
Used the Software for: 2+ years
Reviewer Source

Google Pay good for me

5.0 last year

Comments: Overall I must say with some problem needs to be corrected it's worth app as the problem are minimal and the good things I am experiencing is infinite for me .. it makes my sales and monitoring easy and ultimately growth of my business is tremendous.

Pros:

It's easy to use and most of the time works perfectly, my payments which I receive and pay both are secured and most importantly it works perfectly in both Android and iOS. I like that all the payments are bifurcated in people and businesses so it's easy to monitor.I also use it for other utility and I never get disappointed for the same. Google pay also track incoming and outgoing payments and keep record of it which make my life less stressed.. I can archive and review any single payment at any point of time hassle-freeOver all I love this app for my payment security and monitoring point of view.

Cons:

Some countries Google pay is not available so we cannot accept or make payment in such countries so for me availability is an issue sometimes though it's available in major countries still. Also one more thing is that all the banks are not supported in the app so if my bank is not supported I cannot accept or make payment.. also if my bank don't allow Google pay payment I cannot do.Sometimes payment settlement takes time like one or two days and till the time payment shows pending until it's completed.. well it's not completely Google pay fault but method which sender use to make payment and bank also but it is sometimes problem for me.

Marek
CEO in Poland
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google Pay - 5/5

4.0 last year

Comments: My overall experience with Google Pay was positive. I found the app to be a convenient and secure payment solution for both physical and online transactions.

Pros:

What I liked most about Google Pay was the convenience it provided. Being able to pay for purchases with just my smartphone was very convenient, especially in situations where I didn't have my physical wallet with me. Additionally, the ability to quickly and easily transfer money to friends and family through the app was a useful feature. The added security provided by Google's protection systems also gave me peace of mind when making transactions with the app. Overall, I found Google Pay to be a very user-friendly and practical payment solution.

Cons:

One thing that I liked least about Google Pay was that it wasn't universally accepted by all stores and merchants. Although it was very convenient when I could use it, there were times when I still needed to use my physical credit card or cash. Additionally, the app's interface could be a bit confusing at times, particularly when it came to adding and managing payment cards. Overall, however, these were minor issues and did not detract significantly from my overall positive experience with Google Pay.

Raj
DGM Marketing in India
Mining & Metals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Pay And Receive Money Securely

5.0 3 years ago

Comments: Google Pay streamlines your payments securely at any time and rewards you for regular use. You can control your finances and enjoy an easy-t-use interface for instant mobile payments.

Pros:

1. It is backed by one of the world’s most successful companies. Google’s brand equity adds confidence amongst users about its safety. 2. The money is transferred to the desired user/s instantly. 3. You can keep track of different people, businesses, and bill payments. 4. Google Pay rewards you with cashback, promotions, discounts, offers, rewards, etc. 5. You can check the transaction history, view account balances, and set up regular payments for bills, recharges, and more. 6. You can invite friends to use Google Pay, and both of you get rewarded. 7. You can also chat with the user before and after the fund transfer to facilitate proper communication. 8. You can set up multiple bank accounts using UPI or add debit and credit cards. 9. You can lock the mobile app with a pattern or fingerprint. 10. It is straightforward and intuitive to use the app.

Cons:

1. Sometimes, payment does not go through, and you are not sure whether it will be canceled or not. 2. It hangs pretty often. After you click the make payment button or when you open rewards.

MD Abu
MD Abu
Administration Officer in Bangladesh
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A great payment method straight from Google

5.0 2 years ago

Comments: Overall, I am very satisfied with Google pay. It is the only platform through which I can get my money on my wallet from the google play console. Easy to setup & use. It will be great if it supports more countries.

Pros:

The software comes directly from google. Therefore there are no questions about security compensation. It is very useful & easy to make payments with a native credit/debit card through Google pay. It has been a blessing while we set up our play console. Fast, secure & can be accessed from anywhere.

Cons:

Available to very few countries & very currencies. Accept limited numbers of banks & cards for payment. International payment faces issues sometimes.

Revanth
Revanth
Application Engineer in India
Verified LinkedIn User
Consumer Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

An Excellent Software for Mobile payments

5.0 3 years ago

Comments: I don't need to have coins or changes to give any local shops to buy small goods, just few clicks using google pay and transaction in done either in bulk or just in coins. And with the security it gives us, it is trust able.

Pros:

I have been using Google pay for long time now and i am highly satisfied with it. We can transfer money using phone to anyone and we can even chat with them, this is an amazing feature. I liked its Interface its simple yet advanced which includes every bit features required to do online money payments or money transactions. We can transfer money to friends, local shops, online stores, buy tickets, pay many types of Bills, etc. There are lot more features that helps us to maintain our monthly expenses properly. Not only Google pay helps to maintain money payments but it even gives us Rewards. For me I use it daily to do online transactions, its easy and secure. I even got into few problems while transferring money, but i contacted their customer care, they helped me out in resolving the issue in no time. So Google pay is good to go as a Mobile payment Application.

Cons:

I didn't saw anything missing or anything that need to improved

hari
IT in India
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Top Payment App: Google Pay

4.0 last year

Comments: I use this application to transfer and receive payments for a variety of things, including phone recharges, power payments, dish TV recharges, online and offline purchases, and paying my electricity bill. Overall, it has been really beneficial to me and made my life simpler.

Pros:

Quick payment service that is easy to use anywhere, at any time. It is dependable and safe. The nicest part is that we receive points and money for making purchases. I can instantly receive a digital payment receipt that I can share with another party for acknowledgement, and I can also check the balance in my bank. It also offers excellent customer service. Additionally, it sends reminders for regular payments, which is a great feature.

Cons:

It is a highly safe and dependable application, although occasionally payments get caught on the bank server, slowing down processing. I have occasionally had problems with payments failing, necessitating further payments.

Pranjal
Student in India
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Google Pay - Now Make Payments on Finger Tips

5.0 2 years ago

Comments: Excellent experience!! Very much satisfied after using this online payment application. Overall, Google Pay is the best. I would recommend everyone once try this application and you will never regret I sway. All in all it is one step solution to your all online transactions needs. Very much happy with Google Pay.

Pros:

Everything is just excellent in Google Pay. From Payments to Data Security, from Data Synchronization to Transaction History each and every facility is best in G-Pay among all similar products. Because it is Google's Products, the most trusted brand in Software industry.

Cons:

Nothing specific. I do not find any drawback in using Google Pay. Day by Day it is improving itself. I liked it most. Loved it.

Jenabyl
Self employed bussiness woman in US
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Google Pay is a must!

5.0 last year

Pros:

Google pay helps my small business of selling safety keychains to my customers. With it I’m able to let some customers pay me from Afar or locally in my community’s market which happens weekly! I also share it with customers and tell them how easy it is to navigate the google pay app too.

Cons:

They could be some improvement maybe allowing better referrals benefits. I have not struggled with the application.

Tyrone
Engineering Change Officer in US
Defense & Space, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

reliable and efficient pay system

5.0 last year

Pros:

I like being able to use Google Pay to tap and go with my purchases. it saves significant time not being at the check out counter

Cons:

sometimes the wrong card linked to my Google pay will be activated during the tap and go.

Anish
Executive in India
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Pay your bills anywhere in India with Google Pay (Tez)

5.0 3 years ago

Comments: I still use Google Pay to pay my all bills like; electricity bills, mobile recharge, cable TV, shopping bill, and many more, and I easily track my bank account with the help of transaction history and account balance features. So, I highly recommend it!

Pros:

The interface of the app is simple, attractive, and user-friendly. The app provides security from banks and Google and the support team ensures your security. The payment process is very fast and simple with multiple payment options like; a) Bank transfer b) Phone number c) UPI ID or QR code d) Self-transfer You get a reward with cash when you successfully invited your friend with your code.

Cons:

Sometimes the transaction is failed but the amount got deducted from the bank account. Then in this situation, I have to wait for 3 business days to get money back in my bank account, and also, earlier I received mostly cashback as a reward but now mostly I receive gift cards and coupons as a reward.

Verified Reviewer
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Amazing platform for UPI payments

5.0 last year

Pros:

Google Pay has an easy interface to use, have many features as well. It is fast and secure.

Cons:

Sometimes the payments get into processing and could not proceed further but it is a rare yet worrisome.