17 years helping Irish businesses
choose better software
About Deel
Manage your whole international workforce through Deel—from direct employees to international contractors and everything in between.
Contractors start operating rapidly so they can begin adding value right away.
Not flexible about compliance(most requests are denied).
Filter reviews (1,955)
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Filter reviews (1,955)
Good experience
Comments: Great, without any flaws and mishappening
Pros:
User experience, instructions,documentation process
Cons:
Nothing specifically, the process was quite easy and helpful
Deel Response
2 months ago
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Dell review
Comments: I haven't had much time with it yet, but, so far I am loving it.
Pros:
Very user friendly. Is has plenty of features and multiple accomodations to withdraw the money.
Cons:
Is a little bit complex to set up initially if the person is not tech savy.
Deel Response
2 months ago
Hi Arturo, Thank you for your positive review! We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team
Deel is a regular platform, good for remote job but bad for payments
Comments: Regular experience, it is so expensive.
Pros:
Gives the option to work remotly and receive your payment
Cons:
- the exchange rate for money is Always a disadventage for the contractor - the commission money is really high, in my case 50usd - as a contractor we lose for exchange rate and for deel commission
Quick dashboard
Comments: It is a common tool where everything can be found at one place without navigating the site much. All the information like related to salary, like payslip, contract, etc, holidays, employee information, requests and many can be accessible at one. It saves time as I do not have to search for things.
Pros:
It is a common tool where everything can be found at one place without navigating the site much. All the information like related to salary, like payslip, contract, etc, holidays, employee information, requests and many can be accessible at one. It saves time as I do not have to search for things.
Cons:
Everytime I login Deel, I have to provide a verification code apart from password.
My Deel review
Comments: im just a one month old on deel so far I'm happy wi the hassle free transactions
Pros:
the withdrawal method feature were you can divide send your incoming money to different accounts at the same time
Cons:
our company just made us register/sign up here in deel we been in Lano before so far were still having good transactions with Deel
The best choice I could have made.
Pros:
Previously I received my payments through other platforms, but I never found the ease and simplicity with which Deel works. Payments are automated, commissions are minimal and it automatically generates my invoices. I am very happy with the service.
Cons:
I find no weaknesses in the platform. Everything looks simple and with a lot of transparency, both for the employee and the employer.
I expected more
Comments: The company needs to work in a level of service, it sucks that I had to receive 4 mails, expecting news every 24 hours. It shows that the company is more interested in a number as indicator than real numbers of sla resolving the actual issues to the clients
Pros:
I like that I can have several bank accounts to withdraw
Cons:
I expected more from a company with the size of investment, the platform is slow and buggy. when I had the issue I receive every 24 hours an email saying that in the next 24 hours they give me an update, 4 days later the issue was solve. The performance indicator from the service is perfect 24 hours to response without commiting to a date, sucks in many different levels
Deel Response
yesterday
Hi Julia, Thank you for sharing your feedback! We’re glad to hear you appreciate the ability to have multiple bank accounts for withdrawals. We also understand your frustration with the platform's performance and the delays in resolving your issue. Your comments about the service and communication are valuable, and we apologize for the inconvenience caused. To better understand your experience and work towards a resolution, we’d appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. Thanks again for your feedback—we’re committed to improving and ensuring better service in the future! Best, Deel team
Deel, a pretty good payment platform.
Comments: Pretty good, it can handle contracts, vacations managements, etc.
Pros:
The facility it brings at receiving payments from international clients, and the security. I have no worries waiting my payment, because deel manages it.
Cons:
Sometimes it delay a couple days to receive the payment.
Deel the best plataform to get payment as freelance
Pros:
Get my payment from my work and my services as software developer
Cons:
The problems with ID documents expirations
Deel Response
2 weeks ago
Hello Gustavo, Thank you for your positive review! We're happy to hear of your great experience and are very appreciative of your kind words. Best, Deel Team
Seamless and fast!
Comments: Solves the problem of receiving international client payments without any hassle!
Pros:
Seamless and fast! Literally zero hassle in receiving client payments.
Cons:
Nothing as of now. It fulfils the purpose!
Best EOR provider on the market
Comments: Overall, I'd say that Deel is the best experience for an EOR provider. They have grown exponentially in a short period of time so the personalized experience has gone down a bit. I'd still go with Deel over any other provider.
Pros:
Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.
Cons:
The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.
Alternatives Considered: Oyster
Reasons for Choosing Deel: Cost of product, user experience from both the employee and the admin, platform features
Switched From: SafeGuard LM
Reasons for Switching to Deel: Cost per month against what was offered.
Deel Response
4 months ago
Hi Christina! We truly appreciate your review as we strive for excellence. We want to improve your experience and make it perfect. Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. We’re here to listen and ensure your experience is nothing short of perfect! Best, Deel
Best payment website for freelancers
Comments: I am very happy with all the features especially payroll managment, salary reception, withdrawal options are very much useful and critical for my business activities.
Pros:
Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.
Cons:
Transaction fee could be a little lower especially conversion fee to different payment options.
Deel Response
5 months ago
Hello Nikhil, Thank you for your feedback on Capterra. We value your input. Unfortunately, we can't locate your user account to address your concern about the transaction and conversion fee. Your experience matters to us, and we wish we could assist you further. If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here anytime: https://cal.com/team/deel-support-team/reviews-complaints-g2 We're here to help. Best, Deel Team
Quick local bank transfer
Comments: Its really good, i use its mobile progressive app which helps in doing all the work without laptop
Pros:
- Quick local bank transfer - Ease of use - mobile responsiveness
Cons:
Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount
Deel Response
5 months ago
Hi Jatin, We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel
Love dealing with Deel
Comments: Great! I haven't had a bad experience or service with Deel. Though I thought they might want to consider self-funding accounts, but then again, they're not a banking or fiduciary service like PayPal.
Pros:
It's very user-friendly and straightforward. The dashboard offers just enough views for a user to understand the services they offer. I also like the card and advance option since it gives me the ability to make purchases in USD without the need to convert.
Cons:
Once the money is out, you won't be able to put it back in. I thought this was something I could do since I needed to use the card for USD transactions.
Deel Response
6 months ago
Hi Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel and that you found our platform easy and convenient to use. Your feedback means a lot to us! Best, Deel Team
So easy, so straight-forward, and payout is so quick compared to the traditional methods!
Comments: I have only used it for a few weeks, but it has impressed me greatly so far. I love how clean the design is, and it's so easy to navigate pages between invoicing, contracts, etc. I also love that there is a section where you can talk to someone about tax advice!
Pros:
I really appreciate their integration with Revolut, as receiving international payments from my US employers can sometimes be so tricky. Things like their banks charging fees, trying to exchange into another currency, or simply taking days to go through can really make the process hard, but with Deel it is so straightforward, and I can cash out straight to my linked Revolut account.
Cons:
I think there could be more help explaining sections of contracts to foreign employees. US contracts are very different to the UK ones I am used to signing, especially when related to tax, so a little help understanding what certain jargon means would go a long way.
Deel Response
4 months ago
Hi, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. The Deel Team.
Deel is great !
Comments: Super satisfied with the platform, love that I can keep track of my work time, invoices, card, etc.
Pros:
Flexibility, Support, Deel Card, Local Bank Transfers for withdrawals.
Cons:
There's nothing I don't like, but this can only be that sometimes there are delays with local bank withdrawals, but this should be a 3rd party provider.
Deel Response
4 months ago
Hello, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team
Deel is great for managing contracts, working freelance and getting paid!
Comments: In general I can't complain, I use the platform all the time and plan to keep using it and seeing all the new features that they are currently building.
Pros:
To have it all in there, being able to manage all your contracts, agreements, freelance jobs, and getting paid within the same platform. Also some external features for digital nomads such as perks.
Cons:
Not having a mobile app yet, which will make things easier but I'm sure they are developing it right now.
Deel Response
5 months ago
Hi Lisandro, Thank you for your positive review! You mentioned having a Deel Mobile App, and we surely hear you! Our team is already working on having our Mobile App and should be available soon! We've added you in the Mobile App Beta list so you'll be one of the first users to try the Deel App before it goes public! Your feedback means a lot to us! Best, Deel Team
Pretty Promising Stuff! - Love the Transparency
Comments: Overall I'm loving it, and we'll see how it goes in the future!
Pros:
I like how transparent it is to see when your money is coming, as well as the different perks, and options when it comes to withdrawing funds. The virtual card feature is pretty cool too!
Cons:
I tried applying for the DEEL physical card but while it did say it shipped to Belize, I'm not sure where its shipping and where, and where its taking the funds from. Its pretty vague.
Deel review
Comments: I'm having a positive experience, I've been impressed by the speed and ease of use of the app.
Pros:
The app experience is excellent, with services provided in a clear and efficient manner. I have used it to sign contracts, verify documents get a background check and set a funds transfer. All those steps are automated and integrated into their pipeline, so besides entering some information, they process and give me the results automatically. I usually see that companies adhere to many apps to process HR information, but in Deel's case, it's all in one app. They even have an specific local payment solution, which most apps don't have. It gets much easier to transfer funds without getting a new banking account (that probably won't get any other use besides transfering funds).
Cons:
I think the support needs attention. I needed to check an information, so I contacted by email, which gave me an automated response to use the app chat. Using the app chat just made me talk to a chatbot, that just gave me FAQ answers, and I couldn't transfer it to a real person. Even when it's an AI-based operation, it's important to have human interaction, as many times the question is not among the ones in the documentation. It makes the user very frustrated to not be directed to a more personalized experience.
Deel is everything you need.
Comments:
Deel provided a seamless and hassle-free experience for managing my payroll as a global employee.
The platform's automation and compliance features eliminated the administrative burden, allowing me to focus on my work.
Pros:
It was a fast and efficient payroll process, easy-to-use platform with a user-friendly interface. DEEL's transparent pricing structure with no hidden fees is very attractive!
Cons:
I don't have any significant complaints about Deel's service.
Deel Review
Comments: Good tool and usability. Innovators when creating new customer experiences.
Pros:
Ease of sending money to different countries
Cons:
You can improve payment time with what the supplier does. The advisors only serve in English
Deel Response
5 months ago
Dear Ligia Thank you for taking the time to share your feedback Capterra! We're grateful for your review. We have seen and appreciate your review but want to get even better. What can we do to reach an ideal score? Please schedule a quick call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 so we can personally ensure your experience is nothing short of perfect. We'd love to turn your great experience into a perfect one by addressing any concerns you might have. Appreciatively, Deel
AI trainer
Comments: Perfect, Excellence! Ease of use so I can focus on my job better.
Pros:
Ease of use , Simple so I can focus on my job better.
Cons:
DEEL is perfect . Please keep going . I use DEEL everyday.
Deel Response
2 months ago
Hi Ponlawat, Thank you for your positive review! We're happy to hear about your amazing experience with our services so far. We'll keep doing our best to exceed your expectations. Best, Deel Team
Personal Review of Deel Platform
Comments: Overall, my experience with Deel has been positive. The platform meets all my payment reception needs efficiently and reliably. Despite some areas for improvement, such as local currency transfer fees and delay management, Deel remains the best alternative I've found due to its ease of use and low commissions.
Pros:
The immediate transfer functionality to my bank account is a significant advantage. Additionally, Deel's commissions are much lower compared to alternatives like PayPal, making it a more attractive option for frequent payments. The platform is also very intuitive and easy to use, which simplifies payment management.
Cons:
The fees for transfers in local currency could be more competitive. There was also an instance where a payment was delayed for over a week without any compensation, which was a bit frustrating.
Deel Response
4 months ago
Hi Luis, We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel
Contracts and Payments
Pros:
I am able to work with firms all over the world thanks to the platforms. I really appreciate how they manage my contract and payments.
Cons:
In my opinion, African banks have a long turnaround time for withdrawals. Despite this, their customer service team is very responsive.
Global Coverage And Automation of Payroll and HR
Pros:
Global Coverage: Deel supports payroll management across multiple countries, which is crucial for companies with international teams. This capability ensures compliance with local labor laws and regulations, making it easier to manage payroll regardless of geographic location. Automation: Deel automates many aspects of payroll processing, reducing manual work and potential errors. This includes calculating taxes, generating payslips, and ensuring timely payments to employees
Cons:
Deel integrates smoothly with other HR tools and systems, streamlining the overall HR and payroll processes within an organization
Deel Response
5 months ago
Hi there, Thank you for your glowing review! We're delighted to hear that you enjoyed using Deel and that you found our platform easy and convenient to use. Your feedback means a lot to us! Best, Deel Team