--- description: Learn more about Bigin by Zoho CRM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [CRM Systems](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.ie/software/204998/bigin-by-zoho-crm Page: 1 / 30\ Next: [Next page](https://www.capterra.ie/software/204998/bigin-by-zoho-crm?page=2) > Customer relationship management solution that helps buswinesses manage sales pipelines, deals, tickets, email marketing, and more. > > Verdict: Rated **4.7/5** by 724 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 724 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling - Business Process Automation - Calendar Management - Calendar/Reminder System - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Contact Management - Customer Database - Customer History - Customisable Reports - Data Import/Export - Document Management - Document Storage - Drag & Drop - Email Management - For Financial Institutions - Forms Management - Graphical Workflow Editor - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding - Online Forms - Performance Metrics - Personalisation - Reminders - Reporting & Statistics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Scheduling - Search/Filter - Shared Contacts - Task Management - Template Management - Workflow Configuration - Workflow Management ... and 22 more features ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.ie/directory/30072/online-crm/software) - [CRM for Small Business Software](https://www.capterra.ie/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.ie/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.ie/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Pipedrive](https://www.capterra.ie/software/132666/pipedrive) — 4.5/5 (3042 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.capterra.ie/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Can't fault Bigin - it works straight out of the box\!" — 5.0/5 > **Deccy** | *12 January 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Bigin is a really simple, highly intuitive CRM, ideal for small businesses who are looking to roll out an easy to use product that just works. There's a learning curve as you'd expect but it's minimal. Bigin comes with an extensive suite of ready to go pipelines or you can custom build your own - either way, you could be up and running in order an hour. > > **Cons**: I haven't found any downsides yet as we're still only starting out - maybe they'll come in time. I guess being one of the lesser know CRMs, Youtube tutorials aren't as plentiful as you'd hope for but that said, it's not really that difficult to figure out how to do most things. > > As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks. This in turn leads to a better customer experience overall - exactly what we were looking for. ----- ### "nbox-native pipeline CRM that our team actually uses" — 5.0/5 > **Ronald** | *8 September 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Fast, clean pipeline view; effortless lead capture from email/web forms; the Gmail add-on saves time; tasks and reminders keep our team consistent; mobile app is reliable at events. > > **Cons**: Advanced automation/reporting and complex sales processes are limited versus full Zoho CRM. Would love deeper custom field mapping during quick capture and richer email sequences. > > We’re a study-abroad agency, and most leads start in Gmail. With Bigin, turning an inquiry into a tracked Contact + Deal, attaching the email, and scheduling follow-up takes under a minute. The pipeline view gives instant visibility on who’s waiting on what, hand-offs are cleaner because every email and note is on the record, and our team actually keeps the CRM updated because it’s simple and fast. For small to midsize teams that live in their inbox and need a trustworthy pipeline, Bigin hits the sweet spot on power vs. simplicity. ----- ### "Simple and straight forward sales pipeline" — 5.0/5 > **Ajay** | *17 March 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: As a startup I wanted a simple open pipelines and Bigin made it to the point. > > **Cons**: Customer support and technical reach out could be easier. > > Over all it's a great experience with Bigin. ----- ### "Bigin review" — 5.0/5 > **Anthony** | *25 June 2024* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: As a small business owner, this is exactly what I was looking for: - well priced - easy to use - does everything I need > > **Cons**: I'd like a better gmail integration like Streak for example > > At the price, I can't fault this CRM. It does everything I need and more. ----- ### "Your team only will use a CRM if it's simple and easy to use" — 5.0/5 > **Federico** | *30 March 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It's simple and easy to use. The UI is very straight forward, which makes it easy to use and efficient. Your team won't have to make a masters degree to learn how to use it. > > **Cons**: Don't have support in Spanish. Lack of support for unified inbox (have to get an additional product) > > Very good functionality without complex UI. Covers the basic needs for opportunity follow-up. The best way your team will use a CRM is if it's simple. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.ie/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data