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QuickBooks Online Advanced Reviews

4.4 (890) Write a Review!

About QuickBooks Online Advanced

QuickBooks is an end-to-end accounting software that can grow with your business.

Learn more about QuickBooks Online Advanced

Pros:

The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.

Cons:

My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program.

QuickBooks Online Advanced ratings

Average score

Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.3/10

QuickBooks Online Advanced has an overall rating of 4.4 out 5 stars based on 890 user reviews on Capterra.

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Filter reviews (890)

Kimani
Kimani
Accounting in Kenya
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A burst of contentment in matters Accounting

5.0 last month New

Comments: With QuickBooks Online Advanced I can reconcile all accounts in minutes

Pros:

Iam a happy user of QuickBooks Online Advanced. It is a pocket friendly tool and I amazes me with the much I use it for yet at a reasonable cost. Also it was soo easy to adopt and absolutely easy to use. It is reliable and flexible that it allows me access financial books from my smartphone anytime anywhere. It is also easy to track cashflows through creation and sending of quotes and invoices to get paid instantly. And sales tracking and expenses and receipt sorting which are all in one place. Creating financial reports therefore become soo easy and accurate

Cons:

No errors, just a blend of incredible financial reporting functionalities that I enjoy

Lisa
Director in UK
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Veteran User of QBO

5.0 last month New

Comments: Overwhelmingly positive. I find it very intuitive. It does the job and I enjoy using the software. It doesn't frustrate me.

Pros:

The reporting is good, the system is robust, the bank rec works, a lot can be automated, I use the payroll feature too which saves a lot of time.

Cons:

The pension connection keeps not sinking so I manually have to go to the NEST website to enter in the numbers.

Kerry
Accounting Specialist in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Quickbooks Online not all it's cracked up to be, Desktop version is much better

3.0 2 weeks ago New

Comments: Customer service has been terrific, however so many problems with online. I used the desktop version for over 20 years and the online version is littered with problems that customer service was unable to solve. Hopefully as time goes on it will become a better product.

Pros:

The ability to use it remotely and store everything in the cloud

Cons:

The reporting features are awful. Unable to get the same or even similar reports with necessary information as the Desktop version

Ruth
Public Relations Manager in Kenya
Banking, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Growth at hand with QuickBooks Online Advanced.

5.0 2 months ago New

Comments: Capabilities and accuracy on the lead. Great integration with other noble softwares.

Pros:

QuickBooks Online Advanced is very customizable. I need not master every details in my workflow. It is automatically sorted with no time. Integration is superb. The dashboard is straight forward and dependable. No need to overload the finance department with easily achievable tasks on accounting solutions.

Cons:

Basically built with the simplest and easiest way. I have not experienced any drawbacks. QuickBooks Online Advanced has it all.

Robert
Bookkeeper Operations in US
Utilities, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Surprised that I like Quickbooks Online

5.0 2 weeks ago New

Comments: I knew I would have a learning curve after using Desktop Premium. That learning curve was shorter than expected and I am now considering features such as expense receipts. I will compare to using Expensify (which I dislike, but is used by several staff). I am always able to find workarounds and/or strategies to do what I want to do with invoices, reports, bills, and reports. I haven't fully explored the reporting features yet, though the immediate needs are easily met.

Pros:

As I become more familiar with navigating through QBO (this software), I have come to like it much more than a previous version which I used briefly a few years ago. I like this software and have had only minor and temporary adjustment issues after converting from Quickbooks Desktop Premium.

Cons:

Surprisingly, I don't have any strong dislikes. My navigation and use habits with Desktop had developed over several years. I can do everything in the Online version though I spend longer at this point. The new habits are quickly decreasing the extra time I initially spent. I found that I can have a few browser windows open so I am not constantly going back to a previous menu item. That was a major issue initially, and is now a minor annoyance at times.

Wes
Wes
Vice President in US
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The Sofware You Love To Hate

3.0 3 years ago

Comments: We have used Enterprise for years and we had to make a change because our inventory was getting out of control. Sadly, Enterprise is missing about 5 things to make their manufacturing perfect and it just doesn't look like that is ever going to happen. Accordingly, we had to try and find an MRP software and the only way it would work well was moving to QBO. This was like making a choice to either get punched in the gut or punched in the throat. Either inventory was workable or accounting was workable.

Pros:

It integrates with our current ECommerce cart and a few other programs (e.g. Zapier).

Cons:

They have radically tried to over-simplify the product. For instance, the Vendor tab being under Expenses. As every accountant knows, Vendors aren't solely about Expenses. This is just one example of how, in trying to make this product more intuitive, they have thwarted anyone with accounting experience in using it. There are so many things you cannot delete. Too many to try and list here.

Intuit Response

3 years ago

We appreciate you sharing your thoughts with us, Wes. Receiving your feedback will only help us continue to improve the product.Feel free to check out the QuickBooks Blog, as this is where your feedback comes to life:https://intuit.me/2L2zqTv. We hope you have a great business year filled with success and great health during this difficult time! -Hannah, The QuickBooks Team.

Claire
Owner Director in US
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

We love it and use it almost every day for our business

5.0 2 weeks ago New

Comments: We love Quickbooks Online Advanced and it’s the only option for us when it comes to our tax prep, invoicing, bookkeeping and getting paid.

Pros:

We love how easy it is to coordinate with our CPA, invoice our clients, and get paid easily and quickly. We tried so many other options and this was the obvious choice for us.

Cons:

It is a very busy dashboard and menu system. It may be because we don’t need all the functions for our business, but it has a lot going on when you first log on and before you learn exactly what you need.

Kira
Executive Assistant in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great Accounting System

5.0 last week New

Pros:

Quickbooks is an easy to use program at a minimal cost. It has all the features we would want and can connect to our payroll system.

Cons:

The only thing I do not like is that the reporting is not shared between our accountant and our company. They made a custom report to pull, but I cannot see that on my side which is frustrating.

Erica
Office Assistant in US
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QBO Review

4.0 last month New

Comments: My experience with the program has been ok.

Pros:

I like that the program is easy to use and is quick.

Cons:

I do not like that it logs me out after 30 mins if i havent used it.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Using for company's balance sheet

4.0 last month New

Pros:

Integrate banking to use for our accounting services

Cons:

I cannot integrated Wise bank to quickbooks, even when we had 1 currency.

Kevin
Director Of Operations in US
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The one stop software for any Business

5.0 4 years ago

Comments: I am currently learning how to better integrate my time keeping services with quick books and I am overall happy with the transisiton

Pros:

This Software is absolutely essential to my day to day operations. From the ease of use in payroll services, tracking inventory, combining all purchase and financing accounts and creating invoices for all of my customers I could not be happier with Quickbooks. What I really love is that software is always adapting and improving to help with more and more essential tasks, and if I don't know how something works there is always a Webinar/Customer service agent/video to give myself and my employees the tools they need to meet any accounting challenge.

Cons:

The only two issues I have had is with compatibility with the payroll time clock services I would like to use, and this is more personal preference than anything else. I would like to see more options for bio metric time-clocking services than is currently available. the second is the saving of last used dates in the software meaning you have to be vigilant when making invoices or printing checks (I have lost a ton of checks this way)

Selcuk
Finance Director in France
Investment Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A Financer's Dream

5.0 12 months ago

Comments: The platform is incredibly intuitive and provides a wide range of features and tools that make it easy to manage finances. The reporting capabilities are comprehensive and accurate, and the cost is worth the investment.

Pros:

I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.

Cons:

One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.

LeAnn
VP, Operations in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

So much better than complicated systems!!!

5.0 4 years ago

Comments: We have realized much richer reporting, faster data entry and uploads, connection to multiple apps such as Bill.com, and a wealth of information readily available through QuickBooks training, online experts, and even YouTube videos.

Pros:

We love that QuickBooks provides an online option that is easily accessible for all of our virtual employees and financial advisers. It has been a breeze to use compared with our old system (Abilla MIP). In today's digital age, we don't often need all the complexity - just the natural, simple, and efficient financial management systems.

Cons:

The only thing we haven't liked is that our transition from MIP had to be done manually.

Richard
Director of Operations in US
Airlines/Aviation, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Quickbooks Online for Aircraft Maintenance

4.0 4 years ago

Pros:

Quickbooks Online allows us to streamline our accounting process as well as inventory tracking. Our customers love to be able to receive estimates and invoices online as well as pay online. With unlimited chart of accounts and excellent reporting features we are able to monitor the pulse of the company daily.

Cons:

If you are not an accounting guru, have access to an accountant or you do not understand debits, credits and accounting concepts you are going to feel lost. There is an extreme learning curve for small business owners who go from physical books and spreadsheets to Quickbooks Online. Once you learn everything you will find the software very helpful, but when you first get started odds are, you're going to inadvertently make a big mess of your books until you figure it all out.

Verified Reviewer
Verified LinkedIn User
Environmental Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Revolutionize the Way You Manage Your Finances With QBO

5.0 10 months ago

Pros:

I love how it is user-friendly and intuitive, making it easy for me to manage my finances without having an extensive background in accounting. Also, I can access my financial information from anywhere, at any time, as long as there is an internet connection.

Cons:

There is nothing I liked least about QBOA.

Brandon
Owner in US
Computer & Network Security, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

TMG QB Online Review

5.0 last year

Comments: The product is easy to use and comprehensive for how we use it.

Pros:

I like the integration options available through the web version vs. the desktop version. We have been able to provide advanced reporting utilizing these features.

Cons:

I wish the Advanced version had the backup feature included and wouldn't require the large additional fee to include this feature. I also wish the budgeting tool was included in the basic version and didn't require a higher level option since budgeting should be done at the basic level for any small business. I also wish the integration to Power Bi was no longer in beta so that functionality can be fully utilized.

Ross
Office Manager in US
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent Software

5.0 last year

Comments: Overall my experience has been good, a few times either myself or another user has made a mistake but with the help of online and phone support we got the issue fixed in a timely manner.

Pros:

Overall the software is easy to use and robust New features have a learning curve as with most things, the online help with this is good.

Cons:

The price can be daunting for smaller businesses or even individuals

Verified Reviewer
Verified LinkedIn User
Public Policy, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Good for small companies with limited transactions

4.0 5 years ago

Pros:

Online accessibility - can work anywhere with an internet connection. Linking to bank and credit card accounts is handy. Linking to Bill.com and Expensify are also easy.

Cons:

As a controller and an accountant consultant on the side, I would recommend the online version to small businesses with fewer than 5-10 employees and revenues under $1 million that have very few transactions. For companies that have multiple approval layers and AP invoices, you would need an add on app like Bill.com to handle. We use Expensify and Bill.com to handle expense reporting and AP. QuickBooks Enterprise edition would be a better fit for companies with more than a million in sales and more than 10 employees, but costs can add up on that platform. -Approval levels are very broad. If I want to allow someone to add classes, I have to give them access to banking and reports that are only for partners to see. Further a la carte customization for permissions would certainly be handy. -Speed - even with high speed internet, processing multiple AP invoices is very slow compared to the desktop counterpart. -Accounting integration - when allowing accountants access to the company file, downloading the GL needs to go to excel. If the GL is large, it may exceed the line limit for Excel. -Some reports are unable to use the custom fields. This creates problems when the custom fields are critical. in our case, we can't run a report of payments received that includes project numbers. In order to get that report, I need to use Zapier to extract payments as they come in and send them to a google sheet. So the only listing I have for payments listed with our custom fields is in Google sheets!

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

QuickBooks for Quick book keeping

5.0 7 months ago

Comments: Lastly i would say that this product is very good for small to midsize companies, but for large entities it may not offer much benefit. i personally have very good experience using this software because of its user friendliness.

Pros:

Ah , this product is a life savior, previously i was using a Fox pro base customized accounting software which was a big headache. this product is bug free and provided smooth book keeping experience. The best thing about this software is its user friendliness, which is in my opinion far better than any other software available .

Cons:

what i don't like about this software is it limitation to customization, you can not change this according to your specific needs. some times times you need to customize your processes and functions to fit in to QuickBooks advance. Secondly, this is for the small to mid size organizations not for big and multinational entities. For me i had difficulty in setting up project accounting because of less options are available. it is also to note that there is no automated procedure for fixed assets capitalization like other ERPs

Joy
Executive Director in US
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Does the job

4.0 2 years ago

Comments: I am very satisfied with QBO overall, especially since we also use Quickbooks payroll.
Entering receipts and information is very easy and reporting is very intuitive.
I do with there was a better way to enter multiple receipts from a payment processor site(Square/Stripe), versus the batch deposits as the systems integrate now.

Pros:

It is easy to enter information into Quickbooks and find it later. Reports are great! I can always find the infromation I need in a ready report, and love that I can click within a report to access more detailed infromation.

Cons:

As a non-profit, it can get a little complicated when tracking restricted revenues and their related expenses. Year end reporting for fulfilling the 990 is not easy when working around the chart of accounts as it us set up in QBO - some account categories don't match up with the way nonprofits track them.

Intuit Response

2 years ago

We really appreciate you sharing your review with us, Joy! It's wonderful that QuickBooks has helped provide exactly what you all are needing for your non-profit! Please keep in mind that you can create additional Chart of Accounts for more specified categorization using the steps outlined here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/chart-accounts/add-account-chart-accounts-quickbooks-online/L0mCv3AKn_US_en_US?uid=l3xgkvrd). If you have any other questions or need help, please don't hesitate to get in touch by phone or chat using the 'Help(?)' icon > 'Contact Us' and we'd be glad to get you taken care of from there! -Faith, The QuickBooks Team

Courtney
Writer in US
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Quickbooks Online is great!

5.0 2 years ago

Comments: Very pleased

Pros:

I use QBO daily. I appreciate this as our main payroll and accounting system. Quickbooks easily integrates with our third-party websites and needs; eg. credit card processing, Paypal, as well as our donor base as we are a 501c3 non profit. I did not have a background in accounting or business management. Quickbooks Online made it very easy to learn how this function works. QBO Customer service always goes above and beyond assisting any needs. Minimal downtime and errors with this software. Very Happy.

Cons:

Over the years QBO has made many advancements and received customer feedback for a quicker, simpler way to run and access reports. I do not have any issues using this software.

Beth
Owner and COO in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

All-Encompassing, Integrated Accounting Program for Small Businesses

5.0 4 years ago

Comments: Sending invoices out to clients on a recurring basis used to vex me! But invoicing with QBO is quick and simple and I can see whether the client has open/viewed the invoice. Now I can even create invoices in batches! I can send reminders, statements, and clients can pay online with credit cards or ACH, allowing cash flow to improve. I can also see AR reports and then follow up easily.

Pros:

Overall this product is easy to use and offers the tracking resources our company needs. I also love the add-ons for processing payroll and the merchant services. It is a seamless, easy process for me to process payroll at a fraction of the cost of payroll processing companies. Also, I have yet to find a per transaction cost lower that Intuit's Merchant Services, plus it cuts the amount of work I would have to do if I used an outside credit card processor. I also like that this is cloud-based, online software that I can access from any computer at home and at work (or even at a coffee shop).

Cons:

When I have a question or need assistance, the customer service has not been as good as I would expect to support what is, in my opinion, such a great software. QBO Advanced, however, has upgraded with a service called Priority Circle.

Samantha
Controller in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Mandatory for Business

4.0 4 years ago

Comments: It has been good. The price is a pain, but you get a ton of features even if you dont use every single one. We have enjoyed using QBO for years and will continue to use the service.

Pros:

-The customer service is on point every time. They are super helpful and can help you with errors and questions of any sorts. Any time I have had to contact them, they are quick and helpful. They also are kind! -New Features added all the time

Cons:

- Wont save the date to the actual date. It saves the last date you put in, which can be a really huge error later if you didnt change the date and went about your day. -Prices tripled and they did add a ton of features, they arent really used by my size company and we had to get the upgraded version for ONE feature we use, which feels like waste

Sue
Executive Director in US
Motion Pictures & Film, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My experience with quickbooks has been very positive.

5.0 5 years ago

Comments: easy to use and teach
makes our ability to do work very easy

Pros:

easy to use easy to teach functions are compatible with our organization's operations Allows a lot of customization for reports

Cons:

not cheap tech support is too expensive some updates are not necessary. Seem to occur just so it can be said that it was updated.

Intuit Response

5 years ago

I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market. Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg! Jess, The QuickBooks Team

Noura
Manager in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Love QuickBooks Online

5.0 3 years ago

Comments: It has been great. It took a little bit of time to get used to switch from desktop to online. Initially I didn't like it as much as the desktop, but got used to it fairly quickly.

Pros:

Easy to use. Great customer support with multiple ways to contact support. Helps us track our company easily. Has everything our business needs.

Cons:

The app is a little different than the web version, which throws me off sometimes when I am used to doing things a certain way using the web version.