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choose better software
About QuickBooks Online Advanced
QuickBooks is an end-to-end accounting software that can grow with your business.
The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.
My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program.
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Filter reviews (937)
Alternatives Considered:
QBO Online Advanced- Not Perfect, but a Great Option for a Growing Business
Comments: I am an advanced user, so my experience has been mostly positive. As I mentioned, I think the software is not always intuitive, so it can be frustrating for less experienced users. However, customer service is great and always responsive.
Pros:
Quickbooks Online Advanced is robust and offers a pretty impressive suite of options for a growing small business. I love that a business owner can run so much of their business from one piece of software. As a business owner and a bookkeeper, I get frustrated with all of the options out there and appreciate that QBO Advanced eliminates the need for multiple programs.
Cons:
There are definitely some improvements that could be made. The software is often glitchy, causing frustration for users that are not experienced. I would also love to see even more customization in the reporting screens. I'd love to be able to click and see drop downs on the main profit and loss screens.
Alternatives Considered:
QBO is Definitely Different
Comments: Our overall experience with QBO Advanced has been pretty good. I think with the development and implementation of more features or customization of different "modules" to be customer specific it would serve us perfectly. And hey, the price is WONDERFUL!
Pros:
What I like most about using QBO Advanced is how user friendly and simplistic it is to use. We transitioned our entire financial management system and for the most part it was relatively smooth.
Cons:
There were many obstacles to overcome in the transition to QBO Advanced. It mainly involve how to find work around solutions for areas not offered in QBO Advanced such as specifically detailed inventory management and also fixed assets. The inventory process in QBO is clunky and too simplistic for our company, BUT since QBO is so easy to use we have customized processes to make it work for us.
New To Office Management Made Easy!
Pros:
There are so many tutorial videos on the QuickBooks YouTube channel which makes training yourself in Office / Business Management is not very difficult! During my first few months as Office Manager at our small business, we used QB Desktop; I prefer the updated look that the Online version has compared to the Desktop App version.
Cons:
When switching from Desktop App to Online Advanced, there were some features we lost. I used Sales Orders as the initial auto / marine mechanic work order form so as to let my technicians know what vehicle/boat needed what work. I am not very upset about losing this feature because we ended up subscribing to ARI software to create our work orders (as well as keep saved vehicle / marine information saved with specific customers). I also would prefer that QB Online had customization abilities.
Adequate for simple product businesses
Comments: We run our business on it and have to work around all the limitations, it gets the job done, but we spend a lot of time having to use excel outside the product to get things completed. It is getting better but so slowly we have considered moving to another online software package.
Pros:
QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.
Cons:
The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that question. There is really limited inventory tracking - as long as you stock and sell individual wigets your are ok, but if you sell bundles you are screwed. We have to do all inventory tracking outside of QBO because it is so lacking. You can't not do line item discounts. You cannot have negative product line items ( like volume discounts or returns, etc.) There are so many basic features in QBO Desktop that are totally lacking in the online version.
Pretty good, not CRM valuable
Comments: The support staff help, overall the software does a pretty good job with most tasks I need to complete, but would be nice to include all the CRM features so I don't have multiple subscriptions
Pros:
Really is the only software most CPA's are familiar with. Pretty easy to use and leave is mind that it's always backed up in the cloud.
Cons:
Still doesn't do a great job as CRM, so have to get third party software that communicates well with this one
Alternatives Considered:
Quickbooks Online is Sleek, Professional, Easy, but Lacks Some Custom Reporting Features
Comments: Overall, Quickbooks Online can replace the accounting software of most small-to-medium businesses. It's easy to use and fast. You can use Quickbooks Online from anywhere, any device, at any time. That's a big deal. I love having the ability to browse it on my computer and then, when I need to, bring it up on my phone when I'm at the coffee shop or with a client. Intuit hit it out of the park with this app.
Pros:
The best feature is easily the sales tracking. It's easy to create quotes, turn them into sales orders, and then onto invoices. The process is easily linkable with many POS and ecommerce solutions.
Cons:
QBO lacks some of the most robust reporting features that I'm used to. This is the biggest issue with the online software.
Perfect fit for my Organization
Comments: I do enjoy working with QB online. It fits my needs for my organization as a whole.
Pros:
I like the accessibility of finding what I need. The reports, the vendors and of course the chart of accounts.
Cons:
I wouldn't say I like that I can not edit the rec reports on the same page
QuickBooks Online Advanced at KSLH
Comments: General ledger, accounts payable and receivable automation.
Pros:
QuickBooks Online Advanced automates project accounting, billing and invoicing processes.
Cons:
QuickBooks Online Advanced allocates all features that I yearn to use on a daily basis without any issue.
QBOA Review by Grants Writer
Pros:
QuickBooks Online Advanced automates repetitive accounting tasks such as accounts payable and receivable in real-time.
Cons:
The vendor enhances regular version control which eradicate bugs automatically - currently I am not facing any error.
Great but tons of room for improvement
Pros:
The AI and intelligent features can really help you save time.
Cons:
Intuit continues to raise their fess by like 20 - 40% every year. You're stuck on their system because exporting data out is almost impossible. There are many features that are not implemented well and sometimes it feels like they dont have accountants on their team using the software to catch issues.
Alternatives Considered:
Best Move My Company Ever Made
Comments: The cost for this product is amazing. We have saved $100,000 yr since switching from NetSuite. My team and I honestly prefer QuickBooks for everyday bookkeeping and business operations. For our company the switch was a no-brainer.
Pros:
This software is so easy to use and makes training a breeze. A ton of the functionality makes everything more efficient and intuitive. The reporting is awesome and easy to create your own custom reports.
Cons:
You cannot have multiple tabs open and you cannot easily create consolidated financials to include multiple instances.
Alternatives Considered:
Ease of use
Comments: The chart of accounts feature of QBO is much cleaner than the two previously used accounting softwares. Also the reporting functions are much more user friendly for non-accounting employees trying to find financial information that makes sense to them.
Pros:
Everything is very clean, and easy to navigate. The general features of the software are user friendly to all levels of accounting. If you have never used an accounting software before QBO makes it very accessible to find important and valuable information about your finances with relative ease.
Cons:
The more in depth features do take a little time to navigate. There are also a lack to "advance" features for some of the functions but it overall fits the bill. There is nothing that is missing that is an absolute need for business function- just more of a "would be nice".
A Financer's Dream
Comments: The platform is incredibly intuitive and provides a wide range of features and tools that make it easy to manage finances. The reporting capabilities are comprehensive and accurate, and the cost is worth the investment.
Pros:
I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.
Cons:
One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.
Alternatives Considered:
So much better than complicated systems!!!
Comments: We have realized much richer reporting, faster data entry and uploads, connection to multiple apps such as Bill.com, and a wealth of information readily available through QuickBooks training, online experts, and even YouTube videos.
Pros:
We love that QuickBooks provides an online option that is easily accessible for all of our virtual employees and financial advisers. It has been a breeze to use compared with our old system (Abilla MIP). In today's digital age, we don't often need all the complexity - just the natural, simple, and efficient financial management systems.
Cons:
The only thing we haven't liked is that our transition from MIP had to be done manually.
Alternatives Considered:
QB Online Advanced - A must have for todays business landscape
Comments: Overall QuickBooks online advanced is a excellent product without which our business would not run as smoothly I highly recommend this product to any small business.
Pros:
It is very easy to use and does not require an enormous amount of training. I especially like being able to integrate directly into our electronic data interchange system as well as our bank. QuickBooks online advanced really brings all of the useful features together to create a platform that helps our business run smoothly.
Cons:
Although the help section is very thorough, it is not as easy to navigate. I wish there was an easier way. The graphic user interface could also use a little bit of improvement in terms of placing of features to make them more intuitive.
Alternatives Considered:
Non-Profit QBO simplifies donor & expense allocations for auditing purposes.
Comments: I have been using Quickbooks Non-Profit for years and all entries and creation of programs for a non-profit provides a visual presentation that provides Board Members and Financial Auditors the clarity and simplifies where the non-profit stands.
Pros:
Due to the complexities of non-profit financials. Quickbooks alleviates much of the work and assists with proper allocations of Donor Contribution, Grants and Foundation monies. Classifying expenses is also tricky without the easy to use features Quickbooks non-profit software provides.
Cons:
I cannot think of any downfalls. I have used other non-profit accounting softwares and Quickbooks is by the far the best.
Alternatives Considered:
Works well for small business
Comments: On a day to day bases, it is easy to use and easy to see a quick snapshot of where our company stands. Customers can view and pay their invoices online and money is deposited quickly. It has helped increase our cashflow.
Pros:
The software was fairly easy to set up and is very easy to use. Very forgiving. Errors can be corrected easily. (with the exceptions noted below)
Cons:
The recurring transaction feature does not always work as expected. Accounts or products that are created in error can only be made inactive, not deleted. We now have a lot of extras since the accountant that helped us import our Sage data imported everything twice. We have 2 of all our products and accounts.
Good for small companies with limited transactions
Pros:
Online accessibility - can work anywhere with an internet connection. Linking to bank and credit card accounts is handy. Linking to Bill.com and Expensify are also easy.
Cons:
As a controller and an accountant consultant on the side, I would recommend the online version to small businesses with fewer than 5-10 employees and revenues under $1 million that have very few transactions. For companies that have multiple approval layers and AP invoices, you would need an add on app like Bill.com to handle. We use Expensify and Bill.com to handle expense reporting and AP. QuickBooks Enterprise edition would be a better fit for companies with more than a million in sales and more than 10 employees, but costs can add up on that platform. -Approval levels are very broad. If I want to allow someone to add classes, I have to give them access to banking and reports that are only for partners to see. Further a la carte customization for permissions would certainly be handy. -Speed - even with high speed internet, processing multiple AP invoices is very slow compared to the desktop counterpart. -Accounting integration - when allowing accountants access to the company file, downloading the GL needs to go to excel. If the GL is large, it may exceed the line limit for Excel. -Some reports are unable to use the custom fields. This creates problems when the custom fields are critical. in our case, we can't run a report of payments received that includes project numbers. In order to get that report, I need to use Zapier to extract payments as they come in and send them to a google sheet. So the only listing I have for payments listed with our custom fields is in Google sheets!
Alternatives Considered:
QuickBooks for Quick book keeping
Comments: Lastly i would say that this product is very good for small to midsize companies, but for large entities it may not offer much benefit. i personally have very good experience using this software because of its user friendliness.
Pros:
Ah , this product is a life savior, previously i was using a Fox pro base customized accounting software which was a big headache. this product is bug free and provided smooth book keeping experience. The best thing about this software is its user friendliness, which is in my opinion far better than any other software available .
Cons:
what i don't like about this software is it limitation to customization, you can not change this according to your specific needs. some times times you need to customize your processes and functions to fit in to QuickBooks advance. Secondly, this is for the small to mid size organizations not for big and multinational entities. For me i had difficulty in setting up project accounting because of less options are available. it is also to note that there is no automated procedure for fixed assets capitalization like other ERPs
Does the job
Comments:
I am very satisfied with QBO overall, especially since we also use Quickbooks payroll.
Entering receipts and information is very easy and reporting is very intuitive.
I do with there was a better way to enter multiple receipts from a payment processor site(Square/Stripe), versus the batch deposits as the systems integrate now.
Pros:
It is easy to enter information into Quickbooks and find it later. Reports are great! I can always find the infromation I need in a ready report, and love that I can click within a report to access more detailed infromation.
Cons:
As a non-profit, it can get a little complicated when tracking restricted revenues and their related expenses. Year end reporting for fulfilling the 990 is not easy when working around the chart of accounts as it us set up in QBO - some account categories don't match up with the way nonprofits track them.
Intuit Response
2 years ago
We really appreciate you sharing your review with us, Joy! It's wonderful that QuickBooks has helped provide exactly what you all are needing for your non-profit! Please keep in mind that you can create additional Chart of Accounts for more specified categorization using the steps outlined here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/chart-accounts/add-account-chart-accounts-quickbooks-online/L0mCv3AKn_US_en_US?uid=l3xgkvrd). If you have any other questions or need help, please don't hesitate to get in touch by phone or chat using the 'Help(?)' icon > 'Contact Us' and we'd be glad to get you taken care of from there! -Faith, The QuickBooks Team
Easy to use
Comments: I am completely self taught with keeping books in my business. Quickbooks online has made this even easier than any desktop version. I have been using Quickbooks online since it first came out and I am pleased with the continual progress and improvements made to the system. I feel the fees are very reasonable, but I do take advantage of many of the features. Payroll is the best feature. It saves time and money. I would never want to use an outside source unless I no longer had to do any bookkeeping myself.
Pros:
Easy to set up and use. Help section is very useful. Most everything is intuitive to figure out. It is great to access information from anywhere and anytime. Mobile access is good. The Pay Now feature with invoices is very nice and eliminates the need for credit cards.
Cons:
CHAT feature is hidden deep in trouble shooting.
Alternatives Considered:
Great Accounting System
Pros:
Quickbooks is an easy to use program at a minimal cost. It has all the features we would want and can connect to our payroll system.
Cons:
The only thing I do not like is that the reporting is not shared between our accountant and our company. They made a custom report to pull, but I cannot see that on my side which is frustrating.
As a General Contractor I wouldn't recommend
Comments: Frustrating
Pros:
Nothing really. We used to have QB desktop and it was pretty solid, but it was clunky for our remote accountant to access the desktop version (possible, just challenging for only our accountant or we could be on the desktop version at a time). Otherwise it the desktop version was great.
Cons:
Where do I start. Customer service knows 'zero' about the construction industry hence can't relate to questions regarding simple things such as sub-contractor W9 and certificate of insurance (COI) storage. QB desktop has a place for input of COI storage with the addition of 'reminders' when a sub's COI expires. The online version has nothing for this (and this is a big deal for a growing general contractor - keeping track of COI manually is a huge pain). Also, when adding a project (location) for an Existing customer one would think you could go into an Existing customer profile to create a new project - but no, you have to create an entirely new CUSTOMER to do this, when all you are doing is adding a project to an existing Customer. It's baffling. Our accountant also doesn't like QB online and commented it was designed by website designers - not accountants. I agree. We're looking for new accounting software.
Mandatory for Business
Comments: It has been good. The price is a pain, but you get a ton of features even if you dont use every single one. We have enjoyed using QBO for years and will continue to use the service.
Pros:
-The customer service is on point every time. They are super helpful and can help you with errors and questions of any sorts. Any time I have had to contact them, they are quick and helpful. They also are kind! -New Features added all the time
Cons:
- Wont save the date to the actual date. It saves the last date you put in, which can be a really huge error later if you didnt change the date and went about your day. -Prices tripled and they did add a ton of features, they arent really used by my size company and we had to get the upgraded version for ONE feature we use, which feels like waste
My experience with quickbooks has been very positive.
Comments:
easy to use and teach
makes our ability to do work very easy
Pros:
easy to use easy to teach functions are compatible with our organization's operations Allows a lot of customization for reports
Cons:
not cheap tech support is too expensive some updates are not necessary. Seem to occur just so it can be said that it was updated.
Intuit Response
6 years ago
I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market. Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg! Jess, The QuickBooks Team