Flexible, User-friendly, well-designed accounting software
Reviewed on 19/3/2019
Rich H.
Comments:
Automated large journal entry processes, automated investment allocation procedures, gave web-based access to end users minimizing calls and questions, improved state and federal reporting using attributes assigned at payables level.
Would recommend highly to a mid-size or larger organization.
Pros: Powerful inquiry options both instant and report-based; flexible setup able to capture multiple unique attributes needed for our reporting; importing and exporting to/from excel very straightforward.
Cons: Could be more flexible from a display standpoint (changing display size/colors). Only a few other clients in the University Foundation field so few peers to network with.
Vendor Response
by Unit4 on 29/3/2019
Thank you for your review, Rich! Customer experience is very important to us, so we're happy to hear that you are pleased with Unit4 Business World. We're always working toward improved flexibility in our solutions, and would of course be happy to welcome more of your peers to the Unit4 family.
Very flexible and includes a wide range of modules for many business needs
Reviewed on 26/7/2018
Raman B.
Pros: Business World is very customizable. More times than not, you can tailor the software to meet your business process, rather than changing your processes to match the software. Business World has a wide array of modules including core financials, payroll, hr and more. Since first purchasing Business World in 2005, the product has been able to grow with us and we have purchased many additional modules to fit our needs.
Cons: Because the software is so customizable, we run into issues when performing upgrades as we're not always running things in "default" mode.
Vendor Response
by Unit4 on 27/7/2018
Thank you very much for your review! We greatly appreciate it. We look forward to continuing to work with you.
A Happy Unit4 Business World Customer
Reviewed on 15/8/2018
Craig V.
Comments: With reliable access to all of our data, we have been able to harmonize projects, departments and service delivery.
Pros: We chose Business World because it enables us to modify the system quickly and easily as needed to meet our changing needs. It has improved our overall accountability with accurate budgeting, simply by enabling staff to access the information they need when they need it. It also gives us the flexibility we need to meet our unique needs.
Cons: For new hires, Business World comes with a learning curve but the Unit4 support team is always there to help us.
City of Port Coquitlam likes ERP in the Cloud
Reviewed on 3/8/2018
Robin W.
Comments: The City has had a very good overall experience with Unit4 Business World providing the core financial systems for the city along with supporting products such as Inventory, Purchasing, Project Costing and Payroll.
Pros: Very configurable solution which can easily match most business processes and requirements. Easy and intuitive to use for many end users. Reporting is easy and straight forward. Cloud upgrades are much easier and cheaper than on premise solutions compared to many other ERP software solutions.
Cons: Some functionality is only available in a 'fat" client and not in a web browser.
I have used the product since 1996
Reviewed on 22/11/2017
Trude H.
Pros: It is flexible and can be built to suite any business need. It has a robust data model and can easily interface with other applications.
Cons: Because the application is so flexible it can come across as complex when it is initially introduced.
Vendor Response
by UNIT4 Business Software on 23/11/2017
Thank you for your review, Trude! We're so glad you are happy with our ERP's flexibility - and for so long!
Using Agresso is painful!
Reviewed on 22/11/2019
Rachel K.
Pros: Absolutely nothing, using Agresso is a complete nightmare and wastes my time whenever I have to use it.
Cons:
Glitches, grinds to a halt and gives error messages when using via Chrome - colleagues tell me it's slightly better with IE. The welcome screen retains an old password instead of updating it so you always have to put the new password in once you've changed it.
Completely counter-intuitive; one small but representative example is that you have to hit the "search" button instead of the return key to search.
Weird, meaningless terminology in error messages; eg Costc: Direct relation-connection not retrievable since parent field dim_2 is not filled in! Value for field dim_1 is fixed.
Project: Direct relation-connection not retrievable since parent field dim_4 is not filled in! Value for field dim_2 is fixed
Impossible to find eg. requisitions for PO numbers that you've made previously. Impossible to find a way to get a list of outstanding requisitions or PO numbers.
Vendor Response
by Unit4 on 28/11/2019
Dear Rachel,
I'm sorry to hear that you have been having a hard time using Business World in your role. Aston has been a valued customer of Unit4's for a long time, so we are excited that your organisation is currently upgrading from a very old version to our latest cloud generation very soon! We are confident that you will see significant improvements that will improve your experience in short order. Please don't hesitate to reach out to your account manager with any further issues as we want to ensure that you are getting the most out of Business World for your role.
Terrible Product, clunky, inflexible and definitely not value for money
Reviewed on 5/3/2018
Verified Reviewer
Pros: The one thing that this product has going for it is that is is cloud-based - albeit extremely slow and unreponsive
Cons: Slow, inflexible, un-intuitive and generally clunky. It might cost lest than tier-one systems but is definitely not value for money