---
description: Learn more about 800response price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: 800response Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/30963/lead-generation/software) > [800response](/software/179343/https-800response-com)

# 800response

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> 800response offers ad response tools including vanity 800 numbers, tollfree and local tracking numbers, \&amp; call metrics for attribution.
> 
> Verdict: Rated **4.8/5** by 61 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses 800response?

We work with businesses of all size, from owner/operated, to franchise systems and dealer networks across a wide range of industries like automotive, home improvement, education, healthcare and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 61 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 800response
- **Location**: South Burlington, VT, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$250.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing starts from $250 per month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- CRM
- Call Monitoring
- Call Reporting
- Call Routing
- Call Transcription
- Caller ID
- Campaign Management
- Conversion Tracking
- Dashboard
- Data Connectors
- Data Import/Export
- IVR
- Keyword Tracking
- Lead Capture
- Lead Management
- Lead Notifications
- Lead Qualification
- Lead Segmentation
- Performance Metrics
- Recording
- Reporting & Statistics
- Visual Analytics

## Integrations (1 total)

- Microsoft Excel

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Lead Generation Software](https://www.capterra.ie/directory/30963/lead-generation/software)

## Related Categories

- [Lead Generation Software](https://www.capterra.ie/directory/30963/lead-generation/software)
- [Lead Capture Software](https://www.capterra.ie/directory/31017/lead-capture/software)
- [Lead Nurturing Software](https://www.capterra.ie/directory/31563/lead-nurturing/software)
- [Call Tracking Software](https://www.capterra.ie/directory/30901/call-tracking/software)
- [Business Intelligence Platform](https://www.capterra.ie/directory/23/business-intelligence/software)

## Alternatives

1. [Bitrix24](https://www.capterra.ie/software/113540/bitrix24) — 4.2/5 (987 reviews)
2. [ActiveDEMAND](https://www.capterra.ie/software/142305/activedemand) — 4.2/5 (79 reviews)
3. [Phonexa](https://www.capterra.ie/software/156125/phonexa) — 5.0/5 (75 reviews)
4. [EngageBay CRM](https://www.capterra.ie/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
5. [LeadSquared](https://www.capterra.ie/software/130199/leadsquared) — 4.3/5 (167 reviews)

## Reviews

### "Great for customer service auditing\!" — 5.0/5

> **Jon** | *29 December 2020* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I love the call recording feature and the ability that 800response gives me to be able to listen in on my call center to track how they are doing and the information they are giving. I also love the demographics features built in.
> 
> **Cons**: The overall interface is a bit dated and could use modernization but this doesn't affect functionality.

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### "Great Product" — 5.0/5

> **Donyel** | *25 September 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: 800 tracking allows me to use an easy number to remember on marketing so people can call our business for more information.  It shows how many calls I get and where they are coming from and gives me the opportunity to listen to calls for training purposes.
> 
> **Cons**: I wish there was a way to tell if a person is a new or existing customer when they first call, and I wish there was a way to collect more contact data from mobile callers.
> 
> Great customer service.  The platform is easy to work with and integrate into other software.

-----

### "Propelled Brands" — 2.0/5

> **Amanda** | *12 October 2021* | Business Supplies & Equipment | Recommendation rating: 0.0/10
> 
> **Pros**: The call recordings. The customer service is also very good
> 
> **Cons**: It is old fashioned, hard to navigate, not useful besides listening to calls
> 
> Not very good. Good customer service but not a good platform

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### "Process Improvement for Profitability" — 5.0/5

> **Jonthan** | *6 January 2022* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: 800Response gives us the ability to nurture each lead we receive from its fundamental inception (Call Tacking), to learn from each experience (Call Recording), and to maximize each opportunity to support conversations and grow our business.
> 
> **Cons**: 800Response gives us the ability to nurture each lead we receive from its fundamental inception (Call Tacking), to learn from each experience (Call Recording), and to maximize each opportunity to support conversations and grow our business.
> 
> \[SENSITIVE CONTENT\] \&amp; 800Response have been critical partners of ours for many, many years. There is no vendor that supports and nurtures us better than 800R and their partnership has allowed our team to focus on our business and be less marred by day-to-day irrelevancies. We are beyond thrill with Mariann \&amp; 800Response and how they've support our growth with full advocacy and without reservation.

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### "Exceptional People with a Great Product" — 5.0/5

> **Larry** | *3 June 2021* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Call tracking, recording, consumer profiling and integration with our contact center platform are all outstanding features at 800 Response. The speech analytics tool, Call Finder, is a world-class piece of software if you have the use for it. But the best parts of 800 Response are the team. For years, we have found everyone at the organization to be reliable, responsive, helpful and solution-oriented. The service from this group makes 800R standout.
> 
> **Cons**: The Call Finder tool requires a team member at 800R to administrate and build searches. This is something we would prefer to do in-house, managing the software ourselves.
> 
> Again, the staff, both customer-facing and back-end engineering are outstanding people who are a pleasure to work with and keep our relationship solid and profitable for both companies.

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## Links

- [View on Capterra](https://www.capterra.ie/software/179343/https-800response-com)

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