--- description: Learn more about Userpilot price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userpilot Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [Userpilot](/software/179187/userpilot) # Userpilot Canonical: https://www.capterra.ie/software/179187/userpilot Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/179187/userpilot?page=2) > Userpilot is a product growth platform that allows product teams build in-app onboarding, get insightful analytics and user feedback. > > Verdict: Rated **4.6/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Userpilot? Product, UX, Product Marketing and Customer Success teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 57 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Userpilot - **Location**: HENDERSON, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$249.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 14-day free trial available. Standard: $119/month (billed monthly) or $99/month (billed annually). Enterprise: contact Userpilot for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Content Creation - Contextual Guidance - Customer Engagement - In-App Training - NPS of Customers - Onboarding - Reporting/Analytics - Self Service Tools - Surveys & Feedback - Third-Party Integrations - Usability Testing - Usage Tracking/Analytics - User Journeys - User Onboarding - User Research Analysis ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Success Software](https://www.capterra.ie/directory/30961/customer-success/software) ## Related Categories - [Customer Success Software](https://www.capterra.ie/directory/30961/customer-success/software) - [Digital Adoption Platforms](https://www.capterra.ie/directory/31638/digital-adoption-platform/software) - [User Experience (UX) Apps](https://www.capterra.ie/directory/31036/ux/software) ## Alternatives 1. [Lucky Orange](https://www.capterra.ie/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [UserWay Accessibility Widget](https://www.capterra.ie/software/218549/userway) — 4.9/5 (328 reviews) 3. [Adobe XD](https://www.capterra.ie/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Lyssna](https://www.capterra.ie/software/178766/usabilityhub) — 4.6/5 (86 reviews) 5. [Dovetail](https://www.capterra.ie/software/174077/dovetail) — 4.6/5 (97 reviews) ## Reviews ### "Increases engagement" — 4.0/5 > **Daniel** | *14 October 2020* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: I liked that you have a "what you see is what you get" editor. It's pretty intuitive and easy to make a design that looks good. You can create custom flows based on segments of users so that different people have different experiences based on their previous actions or the metadata that you have attached to them as a user. > > **Cons**: There were some glitches and times when it would freeze up and you have to redo your work. Userpilot is a relatively young company so I would imagine that these will continue to be ironed out. > > I am glad we chose user pilot over Pendo - doing so allowed us to get more flexibility with the user journey through their guides and then with the $$ we had left over (Userpilot is cheaper than Pendo) we were able to get mixpanel and world class analytics. ----- ### "It's easy to set up and use Userpilot." — 5.0/5 > **Atour** | *4 November 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: I can design the ideal onboarding process for our users thanks to Userpilot's comprehensive offering of essential onboarding elements.Customer service at Userpilot is excellent. Whenever I encounter a problem, they are excellent at providing speedy and highly tailored remedies.Because of Userpilot's user-friendly interface, even beginners may create and share their own service engagement sequences. > > **Cons**: Regarding analytics features, Userpilot isn't the best. I must employ integrations if I want to maximize the potential of your customers.However, Userpilot also doesn't offer adequate integration possibilities. But if I stick to Amplitude, Google Analytics, Hubspot, and Segment, I won't be let down. > > I don't have to rely on the front-end team since Userpilot provides me the freedom to create tidy, attractive messages exactly way I want them to be. ----- ### "onboard your clients with ease" — 3.0/5 > **Verified Reviewer** | *17 November 2022* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10 > > **Pros**: the templates to onboard were very intuitive and keeping the clients updated with new release was very easy with this tool. We had new apk version coming out every month so its important to highlight new features and this tool makes it easy to train and highlight the changes. > > **Cons**: it lacks some project management tools and adding those options would make it one stop shop for many onboarding requirments. ----- ### "Great service team" — 4.0/5 > **Carl** | *11 March 2020* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: The customer success team are very diligent and helps out whenever they can. Have at many occasions jumped into calls where they helped me fix a flow I couldn't fix myself. > > **Cons**: There are still a few features that I feel is missing from Userpilot, but the service team are happy to receive feedback on this. Sometimes more things are promised than are delivered. > > So far so good. Sometimes the tool makes me frustrated, but that is usually solved with a quick chat with the service team. ----- ### "Excellent choice for on-boarding, help functions, and new feature releases" — 5.0/5 > **Jeff** | *18 January 2020* | Environmental Services | Recommendation rating: 8.0/10 > > **Pros**: It is excellent for rolling out and demonstrating new features. The settings for determining when a user sees the experiences and how often is very helpful. It is also very good for on-boarding new users and walking them through a checklist to show them how your software works. I have used other software in this space, and Userpilot is among the top for simple usability in this area. > > **Cons**: The formatting of the experiences could be better. The system allows you to customize your experience with your branding, colors, etc. Although I'm glad it is there and I made it function, I found that to be somewhat difficult to use. > > Overall, I am very satisfied with Userpilot. After searching through the available options I found that some were very expensive and others lacked major functionality. Userpilot had the functionality I need at a reasonable price. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/179187/userpilot?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/179187/userpilot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data