Supremo Remote Desktop Reviews

4.7 (418) Write a Review!

About Supremo Remote Desktop

Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.

Learn more about Supremo Remote Desktop

Pros:

Easy access, easy installation, make better supermo for iOS.

Cons:

Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens.

Supremo Remote Desktop ratings

Average score

Ease of Use
4.8
Customer Service
4.7
Features
4.5
Value for Money
4.7

Likelihood to recommend

9.1/10

Supremo Remote Desktop has an overall rating of 4.7 out 5 stars based on 418 user reviews on Capterra.

Have you used Supremo Remote Desktop before?

Share your experiences with other software buyers.

Filter reviews (418)

Rafael
Rafael
Account Manager in Portugal
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Remote Software

5.0 10 months ago

Comments: We do all the helpdesk and remote support with supremo. All perfect!!

Pros:

Very easy to install and use and low use of resources

Cons:

Request for assitance hould be an great improvement

Nanosystems Response

9 months ago

Hello Rafael, we'd like to inform you that we have just released the Support Queue feature, that allows your customers to send a support request via Supremo. You can then receive and manage the support requests in your Supremo Console account, creating your Support Team. For more information: https://www.supremocontrol.com/supremo-professional/ Kind regards

Marwa
Customer Support Specialist in Lebanon
Computer Games, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Supremo Remote Desktop: The Ultimate Solution for Remote Desktop Connections

5.0 2 months ago

Comments: Overall, Supremo Remote Desktop is an excellent tool for anyone looking for a reliable, secure, and user-friendly remote desktop connection solution. I have had great experiences using it, and I highly recommend it for anyone looking for a reliable and secure remote desktop connection solution.

Pros:

Supremo Remote Desktop is an extremely user-friendly and reliable tool for remote desktop connections. It is incredibly easy to use and allows for fast, secure connections to any remote computer without the need for complex configurations. The interface is intuitive and straightforward, allowing even the most novice users to quickly get up and running. I've had great experiences using it for remote access, and I highly recommend it for anyone looking for a reliable and secure remote desktop connection solution.

Cons:

The only issue I have encountered with Supremo Remote Desktop is that it does not support MacOS. While this is not a major issue for most users, it is definitely something to be aware of if you need support for MacOS. Additionally, the cost of the service can be a little higher than some other alternatives.

Arturo
Director in Mexico
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Disenchanted Custommer

3.0 5 months ago

Comments: Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.

Pros:

It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.

Cons:

Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.

Annie
Team Lead, Customer Success in Chile
Telecommunications, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Outstanding Experience with Supremo Remote Desktop

4.0 last month New

Comments: Overall, I had a great experience with Supremo Remote Desktop. It was easy to use, had a great connection speed, and was able to get me up and running quickly. I highly recommend it for anyone looking for an effective and efficient remote desktop control tool.

Pros:

Supremo Remote Desktop is an incredibly efficient and easy-to-use tool for remote desktop control. It has a user-friendly interface and provides an excellent connection between two computers. The speed of the connection is also excellent, allowing for a smooth and seamless experience.

Cons:

While Supremo Remote Desktop does have a few drawbacks, such as not being able to work with multiple monitors and not having many customization options, these are minor and can easily be overlooked.

Muhammad
Chief Internal Auditor in Pakistan
Financial Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Effective Virtual Platform

4.0 7 months ago

Comments: Supremo Remote Desktop remotely access and control PCs further it can be used for a virtual meeting by sharing screen even it can be used for a group to consider specific problem by sharing their screens. It is powerful, easy and complete solution that supports Windows, Linux, MacOS, iOS, and Android therefore it allows connection to any machine anywhere in the world.

Pros:

You just need password to connect a remote desktop rather waiting acceptance of that person, therefore that remote PC may be off. New version seems more modern interface. It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration.

Cons:

Sometimes it becomes difficult to operate as it lags. It is user friendly, however, mobile version is not so simple. It does not support printer. Connectivity problem irritates therefore users need strong internet connection.

Nanosystems Response

7 months ago

Dear Muhammad, thanks for your feedback. Some issues might be related to the stability of the internet connection. For any further technical issues, please contact us at https://www.supremocontrol.com/contacts/ so we can provide you with assistance. Supremo also supports Remote Printing. More details at https://www.supremocontrol.com/tutorials/how-to-print-remotely-with-supremo/ Thank you, The Staff

Stefanos
Customer Service Manager in Greece
Retail, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Supremo Remote Desktop - A Reliable and Secure Remote Desktop Connection

5.0 2 months ago

Comments: Overall, Supremo Remote Desktop is a great solution for remote workers who need a reliable and secure connection. It is easy to use, affordable and offers useful features.

Pros:

Supremo Remote Desktop is a great remote desktop solution that is very easy to use and provides a secure connection for remote workers. It is also very affordable and offers a number of useful features. The user interface is intuitive and allows for quick setup and connection to a remote machine.

Cons:

Supremo Remote Desktop can be a bit slow at times and can be difficult to set up on certain networks. Additionally, some of the features are not as robust as those offered by other remote desktop software.

Juan
CEO in Mexico
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My best choice for remote desktop

5.0 5 months ago

Comments: I solve my every day needs of remote support with Supremo

Pros:

The software is very Ease of use and has all the features I need

Cons:

I have all the feautures I need, maybe it will improve the Android version

Nigel
IT Support in UK
Computer Networking, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to Use, Easy to Fix

5.0 5 months ago

Comments: Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good .

Pros:

It easy to use, easy for my client to download, once connected to a desktop I can fix 95% issue.

Cons:

When used on a domain network, if end-user run in their profile, I have difficulty in using as Administrator, they have to enter the Admin login details and then I lose control of Supremo.

Pierre
M. in France
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Coming From Teamv... experience

5.0 5 months ago

Pros:

Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ...

Cons:

Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ...

Nicoló
Nicoló
Operator in Italy
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Supremo Remote Desktop: Easy and Secure Remote Access Solution

5.0 last month New

Comments: My experience with Supremo Remote Desktop has been positive. The software has allowed me to work remotely with ease, and the security features make it a reliable choice for businesses or IT support teams. The software's user-friendly interface, coupled with its powerful features, has made remote work and support a seamless experience.

Pros:

- Supremo Remote Desktop is a reliable and easy-to-use remote access software that allows quick and secure connections to remote computers or servers.- The software provides various features, such as screen sharing, file transfer, and access control, making it a great solution for remote work or technical support.- The user interface is intuitive, with clear instructions and an easy setup process.

Cons:

- Some advanced features may be missing, such as recording sessions or remote printing options.- The pricing model may be considered high compared to other remote access solutions on the market.

Alejandro
CEO in Spain
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great software

5.0 2 years ago

Pros:

Easy to install (except on macOS, the customer has to do an extra settings) Cost, compared with the other solutions Easy to use

Cons:

Not so much, maybe a easily setup for client on new macOS, but I know is for Apple right access Some times it disconnect Some times when I close a connection and want to establish a new one says I have the diseñar one openned

Mladen
Sys admin in Croatia
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Supremo - supreme remote desktop app

5.0 5 months ago

Pros:

It just works! ;) Easy to use, newer let me down.

Cons:

I would like to utilize all my screens when connecting to a multiscreen system.

Jesus
CEO in Spain
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and effective

5.0 10 months ago

Pros:

Personalization Speed and integration remote printing

Cons:

price per site poor back panel security options

Nanosystems Response

9 months ago

Dear Jesus, we kindly ask you to suggest missing features or options by contacting us here: https://www.supremocontrol.com/contacts/ We are constantly working to introduce new features and improvements to Supremo and we welcome suggestions from our customers! Thank you in advance. Best regards

Claudio
Mr. in Croatia
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great application

5.0 10 months ago

Comments: Everything work's great

Pros:

easy access, easy installation, make better supermo for iOS

Cons:

maybe the interface can be better, more beautiful, with some skin's maybe

Raul
Technical support in Spain
Industrial Automation, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Supremo my favoutite desktop app

5.0 5 months ago

Comments: So far all experiences have been positive.

Pros:

Easy to use, good price and great features

Cons:

No complaints at the moment. It fits perfectly to our requirements.

Daniel
Chief in Switzerland
Building Materials, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Professionel Software

5.0 2 years ago

Comments: Help me by question with account departement

Pros:

All my platforms are supportet ( only Android to PC )

Cons:

Connecting from PC to Android devices not possible

Pierre
CEO in France
Computer Networking, Self Employed
Used the Software for: 1+ year
Reviewer Source

Very good piece of software

5.0 10 months ago

Pros:

Easy to use, easy to install, not too expensive

Cons:

Frequently unattended disconnexions while using it

Nanosystems Response

9 months ago

Dear Pierre, in order to investigate the reported disconnection issue and provide you with tech support, you can contact us at this link: https://www.supremocontrol.com/contacts/ Thanks in advance. Best regards

Serge
Gerant in France
Telecommunications, Self Employed
Used the Software for: 2+ years
Reviewer Source

The essential tool at an affordable price.

5.0 5 months ago

Comments: I use it every day to work remotely or troubleshoot remote servers and PCs or transfer data to remote PCs.

Pros:

Easy to use product Attractive price compared to other products in the same category. I work alone and I used it daily Nothing to complain about

Cons:

I did not really understand how to use it independently on a USB key with the current license information.

Ruben
Buy in Spain
Computer Hardware, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Digital Rioja Supremo

4.0 10 months ago

Comments: Our experience with supreme has always been positive, both for us and with our clients, currently it is the only remote control software that we use and market.

Pros:

What we like the most about Supremo is its ease of use for both the administrator and the client, in addition to its economical price

Cons:

To put some downside, perhaps it could be that there is no service or support in Spanish

Lee
Director in UK
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Perfect for remote support.

5.0 2 years ago

Comments: I've used this now for 4 years and have very few problems. It's perfect for what I need.

Pros:

The fact you can install this as a service and enable un-attended remote access to servers etc is superb. It's also very easy to use.

Cons:

The address book is a bit "clunky", it works okay it's just not very intuitive.

Cyril
Administrator in Belgium
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good

5.0 2 years ago

Comments: E-mail problems, formation, and different little problems.

Pros:

The facility to create and manage adresses book for direct connections, the disponibility of the services. The support are very fast et good !

Cons:

Possibility to order differently adresses book. The shortcut keyboard don’t work every time and never for MacOS.

Guy
prime analyst in Canada
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fast, Easy, secure remote desktop

5.0 10 months ago

Pros:

Very easy and fast to deploy. Customizable and portal management

Cons:

sometime service unavailable here in CANADA

Nanosystems Response

10 months ago

Hi Guy, in order to investigate the service unavailable problem and provide you with remote assistance, you can contact us at this link: https://www.supremocontrol.com/contacts/ Kind regards

Fadi
Development Manager in Kuwait
Investment Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use

5.0 2 years ago

Comments: it is a powerful tool to manage remote sessions

Pros:

Stable and updates very frequently which indicates a continues empowering the software

Cons:

Windows login not working on some windows editions

Nanosystems Response

2 years ago

Dear Fadi, we did not find the problem you highlighted. In order to better analyze the issue, we kindly ask you to indicate to us the Windows editions where the problem came upon. You can write us directly from the contact form in our website: https://www.supremocontrol.com/contacts/ Best regards

Igor
IT manager in Croatia
Computer Hardware, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best decision was to move to Sopremo

5.0 2 years ago

Pros:

Ease of manipulating the address book and users

Cons:

It would be great to allow quiet installation

Rafael
IT support in Spain
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Affordable and very functional

5.0 5 months ago

Pros:

Customizable solution for remote support customers. Price

Cons:

On occasion (very rarely) there are problems with closed sessions that Supreme considers open and connection is not possible