Sage 50cloud Accounting Reviews

My prefered accounting software

Pros:

The best thing about Sage 50 is that it is very difficult for anone to make a mess of things. The controls are very tight, ensuring that an ignorant employee cant mess things up.

Cons:

It is very rigid and stodgy Most reports cannot be shown across fiscal years. Little ability to customize reports.

Sage 50 cloud accounting

Comments: Overall, Sage 50 is a solid choice for businesses looking to efficiently manage their accounting and keep track of their finances. It offers a variety of useful features, is easy to use, and can be customized to meet the needs of every business.

Pros:

Sage 50cloud Accounting is a cloud-based accounting solution, which means data is stored online and can be accessed from any internet-connected device. This provides great flexibility for businesses with multiple locations or employees working remotely. It is also easy to use and is often preferred by businesses due to its user friendliness and ease of use. It can be customized to meet a company's specific needs, and it's also easily accessible from any Internet-connected computer.

Cons:

Although Sage 50cloud Accounting offers many useful features for accounting management, there are some areas that could be improved. Here are some examples :User interface: Although the Sage 50 interface is relatively easy to use, it could be improved to provide a more modern and intuitive user experience. Some of the features could be organized better to make the software more user-friendly.Integration with other applications: Although Sage 50cloud Accounting offers integration with Microsoft Office and other applications, there could be better integration with other third-party software to enable smoother workflow management.Inventory management: some inventory management features could be improved to provide better visibility and more accurate inventory tracking. Inventory management functionalities could also be enhanced to enable more efficient inventory management.Accessibility: Although Sage 50 is accessible from any Internet-connected computer, it could be improved to provide a smoother user experience on mobile devices such as smartphones and tablets.Customer Support: Although Sage 50 offers customer support, it could be improved to provide faster and more efficient assistance to users who need help solving problems or answering questions.

Total garbage!

Comments: Absolute garbage!

Pros:

Loved it years ago when it was simpler to use, was less bloated, and customer service was awesome. It no longer is.

Cons:

Problems arise, and the tech departments have NO CLUE how to fix the program. My list of issues goes on and on, after talking repeatedly with their tech team. They're a complete waste of time! First, it takes HOURS to get a hold of anyone to get on the line, and/or to call back. And when they do, if things need to be escalated, well GOOD LUCK with that! You'll be lucky if they call you back in a day or two! In the meantime, your program is jacked! We're paying for cloud backup. It worked fine until we installed one of their upgrades. Now it no longer works. Want to know why? Yeah, we'd like to know why, too! Their tech team was UNABLE to figure it out! Can't update any of my user security settings. Just NONE. They're all grayed out. Why? Well, your guess is as good as their tech team, because they don't know why either! Done. I just instructed my accounting team to backup all they can, and we're moving over to Quickbooks. They can't possibly be as pathetic as Sage 50 / Peachtree!!

Sage Accounts - The complete solution

Comments: We have used Sage for years, and have no intention of moving. We're used to it's GUI and it just works.

Pros:

There's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.

Cons:

The fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.

My Sage review

Comments: fair enough for the job

Pros:

Is for small business and the accounting structure is perfect.

Cons:

Not all the adding modules are on cloud, some modules are only on Premise.

On premise title in a world of cloud-based products

Comments: It used to be the only game in town, but nowadays, it needs a true cloud-based version which it doesn't have.As an on-premise software, it worked ok before we moved to work from home as everyone was in the office, so the connection to the server was made over the local LAN. Once WFH started, we had to move and use Sage Drive, an internet-based sharing tool. The data get out of sync fairly quickly. We now moved to a hosted solution but still used Sage50 as it's the only tool that can get the job done for us with our unique setup.

Pros:

That it's the only financial package that can transfer cost codes to our CRM system.

Cons:

The clunky thin server is called SagDrive.SageDrive is a service that allows sharing between a server and terminals via one central point (hosted by Sage). It is slow and gets quickly out of sync with the sage server.

Can't get up and running

Comments: My account isn't having any troubles but as the business owner, it troubles me that the program won't let me set it up in my computer.

Pros:

It's nice when it works but it doesn't work on all my computers.

Cons:

Getting it set up for a shared company is next to impossible. I've been working with support for three months now trying to get this to work. It still doesn't work.

Good for relatively simple manufacturing businesses

Comments: Good for the first $5M - $10M of a manufacturing business's life, but not excellent to go beyond that. Do yourself a favor and scale your software up as your business grows.

Pros:

Anybody who has used any other accounting software packages will instantly understand Sage 50. It does what it's supposed to -- you can track money in, money out, and all via accrual accouting.

Cons:

At a certain point, you outgrow it. If you're a relatively simple manufacturing business with only a couple product lines and a couple manufacturing lines, this works for you. Once you start scaling with multiple locations, cost centers, etc., you'll outgrow it.

Day to Day Use of Sage

Comments: Sage is allowing us to produce up to date cash flow forecasts enabling us to better manage the business.

Pros:

The desktop is easy to navigate. The personalisation of invoices and reports allows you to put your own stamp on the produc.

Cons:

Sage has a tendenc=y to get 'clogged' up at times and can freeze which irritating.

Ease of use

Comments: SAGE 50 meets the needs of our organization. AP an AR features are easy to use and easy to learn. I have been using it for several years and find it easy to work with.

Pros:

SAGE allows you to track all AP and AR with ease of use. It allows for project accounting which is very important to our organization.

Cons:

There could be room to adjust financial reports. For example, HST is important for tracking and it's not easy to pull reports that show true HST.

Major limitations for everything but the most simple operations

Comments: Want to do accounting? Sage 50 will do it almost as well as Quickbooks for a higher cost and with less support. It's also a lot harder to find an accountant that works with Sage and actually knows what they're doing. Want to buy and resell products? Sure, it'll mostly work. Want to use it for manufacturing/assembly? Forget it, Sage 50 can't do it properly and will cost you an incalculable amount in lost time and opportunity. No lot tracking, horrible reporting, no forecasting, only 5 user defined fields (none of which are very useful), no BOM variances, no part revisions allowed, no mass BOM update, etc.

Pros:

Better than chiseling on a stone tablet, though less reliable.

Cons:

Oh so many things: Database is SLOW No user workflows, cannot require approvals, checks, releases, etc. No ability to limit access to fields, or to require approvals on data entry Fields are not updatable in table views and require opening a screen for each item to update. Finding information in Sage is difficult, must search through multiple screens, reports, or excel spreadsheets to find date Order data exists in many separate views (SO, PO, WO, Invoice) without a single summary view of status. Sage50 items do not link – a line on a PO, SO, Quote, etc cannot be clicked to bring up the item card. The ID must be memorized and typed into another window, wasting valuable time Data import/export from/to Sage50 is time consuming and error prone Document templates are stored locally and must be manually updated per machine on change. One time use items or BOMs have to be added to part master to never be removed which clutters system, or have to be entered as a description items which severely limits usability. Cannot open multiple records when reviewing order history (or item cards, POs, Invoices, etc). Can only have one window for each type open at a time. No system discount levels Difficult to determine lead times for an assembly, have to start a pseudo work ticket and still can only determine current part availability that doesn't show when on order parts will arrive Sage can assign a user to a quote, but has no notifications to tell that user when the quote gets converted, updated, etc No material traceability, or lot tracking Routings do not exist – cannot track inventory moves from receipt to, inventory, picking, assembly, QA, etc Sage50 cannot record who received, assembled, tested, shipped, etc Cannot attach records or files to built items (final inspection reports, pictures, etc) Purchase planning is almost non-existent. Parts cannot undergo true revision. Changing the item ID results in changing entire system history Rev changes require creation of new ID and BOM update BOM changes are labor intensive BOM changes must occur individually and manually each time a part undergoes revision Variances are not allowed Cannot swap parts or revisions for a variance BOM, a complete new BOM must be created and all traveler paperwork reprinted When moving to a new revision, the old revision must remain in the BOM until consumed which results in Sage reporting the need to purchase the old revision instead of the new revision. Revision changeover must be manually watched and switched at point of consumption Sage has a field for “Preferred Vendor ID”, but no additional approved suppliers Single currency only Sage50 has updates that come out every year, but they only support the previous years version for another 6 months so you're forced into an upgrade if want any semblance of support (though it doesn't really count as support most of the time).

Has great potential but fails in it's execution

Comments: We have persevered with Sage because to change such critical software for a mature business of our size is not an easy task. The customer service is shocking. they simply aren't bothered that we having these issues. The software is not the cheapest but a switch isn't a cost saving exercise, it's a case of needing some software that functions the way it is supposed too!! We have lost all confidence in the system.

Pros:

The software on paper looks impressive, there are many features within Sage that assist the smooth running of the financial side of the business. The ability to run multiple accounts and currencies is ideal for companies that trade internationally. The bank reconcile is straight forward and effective. The reporting options are comprehensive and can be configured to suit the needs of your business.

Cons:

What really lets this software down is the implementation. We moved to cloud software to support more remote working and it has been an absolute nightmare. We have had daily issues. Data is continuously 'out of sync' which throws users off the system. We have found that we have lost data which for accounting is just unacceptable and not sustainable. We have lost quotes, invoices, bank reconciliations. Having to get staff to check their data entry and repeat work just defeats the point of having the software and undermines the principles of any book-keeping system.

Bitterly disappointing

Comments: I have had many accountants sing praises of this program and many know it. It may well serve an accountant well. However, from the business owner point view it does nothing well. I suspect more businesses own this software than accountants. As such the focus should be for the small businesses that use it. The company is mostly concerned with selling addons or training. I might be interested if the program did anything well. Really, anything at all.

Pros:

Full service package. Inventory, POS, Accounting, and Payroll all in one package. That's it. Didn't like much.

Cons:

Does everything poorly. Menus lack consistency. Searches often missing or don't work. Inventory look up sorts invoice numbers as text. Customer look up window is different than others and does not scroll correctly. Paid stamp on invoices prints black square in stead of paid. Customer look up looks up from the start of a name not parts of a name. Reports do not report what you want. Dash board shows three months trend which is of little use. Excel exports are of a form that requires a lot of work before even filters can be applied. Location cursor in a new window is never where you would want it. Default menu selections are never convent

Sage 50 'Quantum' Canadian is very stable but limited. No significant new features for last 4 years.

Comments: Pros:
- Sage 50 Canadian is very stable, any 'crash' is almost always a hardware or operating system issue.
- Vendor technical support is prompt and helpful.
- Uses a solid 'Enterprise-grade' back end database.
- ODBC is free, and included.
- Free SDK is available. Cons:
- Response to bugs is to provide work-arounds
- No significant new features since 2011.
- Screen designs are stuck on 1988. Data entry fonts are unusably tiny on modern monitors, and can't be adjusted.
- Features and prior bundled software has been removed, no longer supported, or flat out disabled:
. web store integration,
. Crystal Reports,
. ACT! CRM integration
. Simply HR Manager
- Numerous limitations in the 'Quantum' version to prevent use by all but the smallest companies:
. no transaction reports show purchase order numbers,
. ship-to addresses are limited to 99,
. multiple vendor shipping addresses are not supported at all
. if using multiple 'locations', inventory reports are wrong due to wrong beginning onhand.
. Multiple shipments to / from a single invoice are not supported.
. No way to report on Purchase Order vs invoice purchase amounts or pricing.
. No reports

- Designed for Accountants, not for business operations.
. 'Job Tracking' will record what you put in, but not tell you what to bill out.
. Year end process is unnecessarily convoluted and cumbersome for the business.
. Inventory 'available' isn't displayed during invoicing, only 'On Hand'.
. Only 2 years of sales statistics are tracked - current and prior year. Since current is always opened before the prior year is completed, there is never any point in time where a comparative report is of any use.
. Canned reports are inadequate and can't be customized.
- Time Tracking to Invoicing only works if you never have separate jobs for a single client - and who wouldn't?
- Inventory statistics are broken - Quantities are correct, but adjustments rack up the statistics on number of transactions (one sale, adjusted two times will show as 5 transactions)
- Virtually all inventory, sales, and purchase detail reports show all adjusted and reversed transactions, but don't output any indicator that they are just dead, junk data.
- Few third party software integrations
- Other Sage software does not work with it AT ALL. (Asset tracking, Time & Billing, CRM)

Using Sage 50 to suit your business

Comments: As the business i use Sage50 Accounts professional for uses departments to analyze the income and expenditure I found Sage has definitely help with the production of the require analytical reports. The processing of invoices and receipts is so much easier to manage and process.

Pros:

I have been using Sage for over 25 years and have seen the improvements in the software. I would recommend this product for business finance management. I have always been able to produce all the required reports using the functions Sage have made available. The product is good for SME's. Can be used anywhere when on the cloud. Easy for your accountant to log in to complete your year end.

Cons:

Department features could be improved, I feel the reports are limited. Reports as in the nominal codes tab would be beneficial.

SAGE 50 Rips you off

Comments: Horrible.

Cons:

Customer Service - When you cancel your subscription, they keep charging your credit card for Months! I've been charged for 6 months after I cancelled my subscription, I've called more than once, and they just keep charging. Very unprofessional, fraudulent behaviour in my opinion. Wouldn't recommend to anyone!

Sage is awesome and you get the most for your buck

Comments: It is awesome. The software is very accurate for Accounting professionals

Pros:

Very accurate, reliable ease of use, they are the best yet for small business owners

Cons:

The payroll module is a little expensive compared to others

Software backup headache

Comments: Causes anxiety attacks. I have more negative things to say then I do positive. If you buy the program and upgrade and then downgrade expect to have some sleepless nights.

Pros:

The software is fairly user friendly as far as reports and posting goes.

Cons:

Every year you have to pay to upgrade to file and if you don't upgrade in the same version. YOU CANNOT open your back up files. Sage does not want to help they want your money. I have paid them thousands of dollars over the past 15 years and now I don't want to use the same expensive software but have downgraded to a affordable version for my little business. The computer I had the version that I could open my old files on crashed during a Microsoft update. Even though I have the backups I phoned sage to see how I could get the software back to open my backups and they told me I have to pay the fee to upgrade. I do use QBO online and much prefer this program and the people their are understanding.

My experience with Sage 50cloud Accounting

Pros:

Sage 50cloud is affordable compared to other accounting softwares. It is also very easy to navigate. I recommend for small business owners without accounting background.

Cons:

There is room for improvement. There should be a way to record invoices as partly or fully paid. Also no purchsse order and credit note functioning module.

Not user friendly

Comments: Since implementing the cloud service it is easier to retrieve information away from the office. It does take a while to upload and it is not easily trainable. I wouldn't recommend it, especially for companies with many years worth of data.

Pros:

We do like that it makes vendor and contractor management easy. We are able to pull data to review past pay history easily and pull these items into a report rather quickly as well.

Cons:

It is not user friendly and not easy to train someone. There are many reports to pull but you have to know exactly which boxes to select and missing one can throw off the entire report. It does not read easily.

Works best if you are utilizing all the job features

Comments: Sage has helped us to improve our job costing. The reports can be exported into Excel for further analytics and review.

Pros:

Features work well among eachother. Create PO, Apply to invoice, Inventory, Pay bill. Create your job quote, assign job, bill job, view job costing. I have found we are happier with the program the more we utilize it to its full potential.

Cons:

Using only certain features is difficult, as the steps in between may be missing to view full reports. It's also pretty ugly and kind of clunky, but it works and does the job. Additionally, it can be difficult to find support online because this is not a popular product.

Horrible experience with customer service

Pros:

I do not see any pros. It was OK product, but after dealing with their customer service, I am not able to see any pros in Sage products.

Cons:

Horrible experience - they charged us for the renewal that we didn't want and even though the renewal date was 7 days ahead from the moment I contacted them, they refused to return our funds. Moreover, they were rude and they kept cutting the call and transferring me to other people who wouldn't even introduce themselves, so I cannot give you any names. I spoke with their customer service, sales, then back to customer service and so on. Finally somebody gave me the number to the refund department (it grew out of nowhere or something after 5 days of my calls) and the person on the phone informed me right away that the refund is not happening (without even asking my account number or order ID), because "that's the policy of Sage". The worst customer service I have even dealt with. They got my money, but I hope they will lose the money from other potential customers who'll read this review. The product won't keep the customers long term, so they try to get as much money as possible, even if it means deliberately not disclosing the policies that are being followed by the company. Shameful practices and poor product.

Customer service and tech support weak

Pros:

I like the features and the capabilities. Sage 50 can do so much if you can figure out how to use it.

Cons:

When I need help the most...its just not there. I can call support and be on hold for over an hour to not get a solution. Chat support only links me to articles in the knowledge base...that still don't always solve my problem. All we want is a person to help and hear the problems we are having and GENUINELY want to help. All we get is someone reading a script and not listening and answering DIRECT questions. Its so frustrating to not be heard.

Sage 50 is a functional bookkeeping software for small businesses.

Comments: Excellent inventory tracking.

Pros:

This software is great for small businesses like ours who have a huge inventory list (8,000 plus items), and customer support gives quality service.

Cons:

This software makes you close out each month before the system date will change to the current month. This takes some time to do that monthly (and seems unnecessary to me) but time spent can be kept in check if you keep your records up to date and balance daily/weekly. Payroll is less user friendly than Quickbooks and updates are harder to apply.

2020 Software Is Not Stable, Customer Service Worst In Class

Comments: I know the software super well. It's very intuitive to me after 10 years. No support at all and for the price you would expect that either it would just work or that they would have support. Where does all the money go if not into the software or into support??

Pros:

I know it. Been using it for nearly 10 years. Originally used 2011. Then, recently upgraded to 2020.

Cons:

Unstable (breaks easily). Horrible customer service. To support that statement: I've been on hold for 1 hour 43 minutes and I'm still on hold. No joke. I tried the chat option (worthless, they couldn't help). Tried the call back option (missed the call because it was 2 hours 20 minutes after I called and, uh, I was in another meeting).