--- description: Learn more about Shepherd price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shepherd Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Shepherd](/software/172485/shepherd-app) # Shepherd Canonical: https://www.capterra.ie/software/172485/shepherd-app Page: 1 / 5\ Next: [Next page](https://www.capterra.ie/software/172485/shepherd-app?page=2) > The workflow-first PIMS built and driven by practicing veterinarians, so it feels second nature. > > Verdict: Rated **4.7/5** by 87 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Shepherd? For clinics that want less admin and smoother days. Veterinary practice owners and managers who need workflow-first software built by people who’ve worked in practice. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 87 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shepherd Software - **Location**: Prescott, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Shepherd includes unlimited users, expert training, vet-experienced support, unlimited workstations, no onboarding fees, Shepherd Pay, and more. Base price: $299/month, includes one DVM \& integrated Payment Processor - Shepherd Pay + $99 each for DVMs two \& three - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Accounting - Appointment Scheduling - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - EMR/EHR - Inventory Management - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Treatment Planning ## Integrations (10 total) - AllyDVM - FetchIt - Greenline - Inventory Ally - PCM Integrations - Sunbit - Talkatoo - VetTalk - WaitWell - Weave ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.capterra.ie/directory/30617/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.capterra.ie/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.capterra.ie/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.capterra.ie/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 4. [ezyVet](https://www.capterra.ie/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 5. [Covetrus vRxPro](https://www.capterra.ie/software/204324/covetrus-prescription-management) — 4.3/5 (196 reviews) ## Reviews ### "Functional Practice Management Software" — 4.0/5 > **Erika** | *5 August 2025* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: I appreciate how quickly i can get in touch with the support staff. They are always able to answer my questions and are very receptive to feedback in suggested improvements. > > **Cons**: It took a little while to fully understand how to work with it in our established flow. The tutorials are useful, but a full orientation with someone to go through using it in our situation would have been more helpful. > > Overall i really like this software. It is mostly intuitive and improving all the time. I reslly appreciate how adaptable it is. ----- ### "A Smart Move for Our Practcie" — 5.0/5 > **Sam** | *24 July 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: The platform is intuitive and easy to navigate. Generating reports is significantly simpler and now includes the key metrics we need to run our business effectively. The customer support team is responsive, helpful, and genuinely values clinic feedback—often implementing thoughtful updates within a very reasonable timeframe. > > **Cons**: While the transition to Shepherd wasn’t without a few bumps, it provided a great opportunity to clean up our system and start fresh—which I genuinely appreciated (especially as someone who enjoys working with spreadsheets\!). Since switching over a year ago, we’ve only experienced two unexpected downtimes, which is a major improvement compared to the frequent issues we had with our previous PIMS. > > Transitioning to Shepherd has been a positive and refreshing change for our clinic. While the setup came with the usual learning curve, it gave us the chance to clean up our data and start fresh—something we truly appreciated. The system is intuitive and easy to navigate, and generating reports is now much simpler and more aligned with the metrics that matter to our business. One of the standout features has been Shepherd’s customer support team. They’re responsive, open to feedback, and genuinely committed to improving the platform. We’ve seen real updates happen within a reasonable timeframe based on user input, which makes us feel heard and valued as a clinic. System reliability has also been a huge plus...only a couple of minor hiccups in over a year, which is a major improvement from our previous PIMS. Overall, Shepherd has made our workflows more efficient, our reporting more meaningful, and our team less stressed. We're really happy we made the switch\! ----- ### "Could be better" — 3.0/5 > **Amber** | *23 July 2025* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: It is easy to learn to use most applications, the chat bot is usually very helpful when I have problems or questions and I don't want to wait on support. > > **Cons**: Inventory management, updates chronically cause problems with the functionality of Shepherd, system goes down regularly lately, support can be tricky ----- ### "Shepherd is a must for practices" — 5.0/5 > **Kathy** | *6 August 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: We love how streamlined Shepherd is. Everything is all in one place for medical records, no need to go searching for what you are looking for. > > **Cons**: When sending text messages, right now you have to type the name of the patient into the message, instead of just being able to choose the patient name. > > Overall we've had an amazing experience with Shepherd. Our practice has been able to utilize all the features to make us more efficient. We've seen a lot of updates that have also improved our overall experience. ----- ### "Shepherd is the Best, Look No Further\!" — 5.0/5 > **Dave** | *28 July 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: When we used Neo, we paid nearly $400 a month for access to it. And it was very limited to the partners you could integrate with. In addition, we paid over $200 per month for a third-party text messaging service. With Shepherd, our text messaging is incorporated into Shepherd, we pay nothing extra for it. We can integrate with literally dozens of other product providers and do in some cases. We do not pay Shepherd for this integration. We simply pay the product developer their fee. In all, we save over $300 a month by using Shepherd. Now this doesn't include the value associated with the fullness of the Shepherd product. It is by far, and I've looked at over seven, the best veterinary software package on the market. It is, in my opinion, "head and shoulders" above the competition. It is robust, customizable, and it's a time-saver. Do your homework and you will see, Shepherd is the best option. Our team learned it after two training sessions and "everyone" loves it. There is no going back, or moving on for us. Whether it is scheduling, or patient/client management, Shepherd is a breeze. Finally, the support is OUTSTANDING\! They always have an answer and they are truly invested in our success\! One more, they update regularly with noteworthy functionality and much of it is driven by client input. Overall score: 15 out of 10\! > > **Cons**: You have to pay attention to set up. Shepherd is very robust and you need to "think about" how you want it to operate and function. If you do that, you're in good shape. If you make assumptions during set-up and you don't follow their instructions and advice, you can get yourself into trouble. ASK QUESTIONS and pay attention. > > Simple, we love it\! Everyone in the hospital loves Shepherd. We've saved money and time and we feel more confident with Shepherd than any other solution any of our team has used. We highly recommend it\! ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ie/software/172485/shepherd-app?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/172485/shepherd-app) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data