Rippling Reviews

It allows me to facilitate the process of hiring tasks

Comments: Everything has a place, and I can quickly locate the information I need. The signup process is straightforward and practical. It's a fantastic tool for keeping everyone on the same page, from workers to supervisors.

Pros:

The streamlined instructions for new recruit tasks were really helpful. I also like being able to access all of my company's data from a one app. Because of ripple, I was able to immediately begin new hire tasks, take care of my benefits, and handle all other aspects of the new hiring procedures.

Cons:

Absolutely nothing about this is counterproductive. The system's user interface and functionality meet my needs, so that's good. However, the structure of this review is not something I enjoy. Make a check box survey out of it. I don't have answers to several of the inquiries, such as which product version and options the company currently uses.

Consolidated all HR resources in one place

Comments: I rely on simplicity in my day-to-day interactions with the world. Above all, with something I must engage that has such profound implications and stores such priceless knowledge. Rippling's aesthetic and user experience entice me to launch the app and explore.

Pros:

Rippling simplifies things by integrating diverse elements including payroll, benefits, leave, and more. The consolidation of services into a single location is convenient for both employees and customers.

Cons:

If you're trying to decide if Rippling is ideal for your business, the lack of a consistent set of membership levels could be confusing. It would be great if the payroll system could be computerized as well.

A solid HRIS for small companies

Comments: Overall, Rippling works and is more robust than other options in the space.

Pros:

The platform is fairly intuitive and easy to use, lots of support options, and they are putting out new features regularly.

Cons:

Emails to our Account Manager go unreplied to for weeks, regular check-ins are cancelled even in the midst of multiple issues. Their benefits platform could use a lot of improvement when it comes to coordinating with external vendors.

An excellent all-in-one tool for the HR team

Comments: Among the several HR programs we use, Rippling is among the very finest. It's a one-stop-shop for everything I need to do my job, from requesting time off to managing my health insurance. It's just so simple to use.

Pros:

By empowering me with Rippling's product, our team can maintain a product-heavy, lean operational structure. Thanks to the onboarding process, I was able to keep my focus on the big picture rather than getting bogged down in the weeds, and I'm confident in my ability to make rapid progress thanks to the fact that my work is being reviewed by people who are experts in their field.

Cons:

The primary issue I have with Rippling is strictly a matter of personal opinion when it comes to the product's aesthetics: the design may seem cold and distant, making even simple tasks feel like more of an ordeal than they really are.

Excellent Experience with Rippling: Streamlined HR and Payroll Solutions

Comments: Overall, Rippling has been an excellent experience for our company. Not only do they have streamlined HR and payroll solutions, but their customer service and support is second to none.

Pros:

Rippling has been an absolute game-changer for our company. Their streamlined HR and payroll system saves us an immense amount of time and money! Not only is it easy to use, but customer support is always available to help with any questions or issues.

Cons:

The only downside with Rippling is that their feature set is not as extensive as some of the more established HR and payroll solutions. There are some features and integrations that are missing which can be limiting for larger companies.

A one-stop shop for employee management

Comments: Managing multiple aspects of my employment have become drastically easier since we introduced Rippling into the environment. Excellent product.

Pros:

Payroll, PTO, Policy management, Benefits election, SSO integrations for other software... this thing does it all.

Cons:

I can't honestly speak to a con that I've experienced.

Rippling is a one stop easy to use reseource

Comments: Overall, I am very happy with Rippling and look forward to using it more.

Pros:

Very easy to use and navigation on the site is well laid out.

Cons:

When setting up direct deposit, the % and $ for each account used the same button. It is easy to make a mistake with this (I did) and difficult to tell if you have made the correct choice, or not without detailed review.

Rippling is the best HR all in one management suite I have ever used!

Comments: It saves our company time and makes everything more efficient as we waste less time doing HR stuff manually.

Pros:

I love Rippling because of its ease of use, and how intuitive the UX is for the user. Everything I need to find is easy to find, I dont waste a lot of time looking for things because of how intuitive it is. It makes it easy for me to manage all the important HR related tasks of a job, such as payroll, documents, time off, etc.

Cons:

Nothing, its been a great user experience.

Rippling makes my work paperwork easier.

Comments: It's been great and easy to use. I like that I can use two factor auth. Super intuitive, you can find everything in a matter of two clicks.As a tech person I love I can take care of any administrative thing in one single place.

Pros:

Really easy to use, everything is easy to access and intuitive. Also secure.

Cons:

I would like to see in my dashboad my upcoming time-off.

Review of Rippling

Comments: It's useful and great

Pros:

This software makes the payroll process really easy and that makes this software really worth to use,it's also a great tool for organizational documents to store at a single place.

Cons:

It's sometimes becomes slow in loading the data of the workflow, which is available in the system.

Reporting as fraud - zero customer support

Comments: Rippling took $1000 from me for a 5-person package. When I realized it didn't perform the way they said it would, I asked for a refund. To be specific, they assured me that I could use Rippling in the same way that I use DocuSign. When I tried to upload contracts to send them for signature, the platform wouldn't allow that function. I was going to have to completely re-enter a 15-page contract manually in their online 'editing' box before I could send the document for signature. This wasn't what I was told during my original walk-through, so I requested a refund as that was my main need.
When I requested my refund, I received no reply- the person that sold me the package ghosted me, Rippling kept my money and canceled my account. There is no other way to contact their team other than email, and I sent several emails over months before giving up. Going to have to issue a statement about fraud to my bank to try and reverse the charge now.

Pros:

Nothing. Never got to actually use it because they de-activated my account and kept my money.

Cons:

Their "portal" for documents to be e-signed is like a bad version of google docs- without the ability to import. You literally cannot import a pre-made document. You can paste the content and reformat it- so good luck with anyone transferring from another platform, anyone with pre-existing documents, basically anyone that wants to edit a document outside of their terrible text editor.

I am excited to implement Rippling !

Comments: From the demo through implementation, our Rippling experience has been top notch so far. The team is very responsive and the system is extremely user friendly and customizable. I would highly recommend this to small HR teams looking to streamline processes.

Pros:

Rippling has been a great solution for us as a small company without an IT department. We are able to streamline our on-boarding and off-boarding processes, making it easy to order equipment and remotely update software on our employees' computers. Our employees love the easy app based user interface, making it easy to download paystubs, update personal information, enroll in benefits, and submit FSA receipts all in one platform!

Cons:

The only con I have run into so far is the lack of phone support for administrators. With that being said, the team has been very responsive via email!

Rippling does one thing well - sell subscriptions! And they will LIE about ANYTHING to hook you!

Comments: One of the worst experiences ever. Don't waste your time and money.

Pros:

From a user standpoint it is pretty simple to figure out.

Cons:

First of all, implementation is you wasting 2 grand, because your own staff will have to spend their time figuring out how to implement the company. A couple of 15-min zoom meetings and email exchanges linking us to videos were all the help we got. They wouldn't even help with pretax/posttax set up questions! When we complained, they called it 'client driven'. I've personally been through multiple payroll company switches and all of the others exported what they could from the existing provider, set up the entire shell, then worked with us to figure out any tweaks and changes before going live. We expected at least 80% of the work to be done by Rippling, not 2%. What did we pay them for? Next, everything they lied about!! We had lists of non-negotiables like expedited one-day payroll processing, custom restrictions down to the field in profiles, reporting to multiple supervisors who can each approve time off requests, setting up deductions automatically that only happen the first payroll of each month... we were told yes to all of these, and these were all lies. They even went so far as to tell us everything isn't available in the sandbox demo so that is why some functions didn't work, when in reality they don't exist. Customer service sucks. Before we signed, we asked if we could cancel at any time if we were not satisfied, and yep this was another big fat lie. We are now having to lawyer up to get out of the 'annual' contract that supposedly was month to month.

Automates HR & Great for Department of 1

Comments: I have been able to centralize the company's structure through HR, not IT. That is the most major difference.

Pros:

The organization of HR by Title, Level, Department, or Team makes you think through your structure strategically to then define who should have access to what. From there, you have the ability to manage multiple software integrations that are essential for employee management, onboarding, and feel confident that access has been removed at the time of termination.

Cons:

I would like to have more control in customizing the Employee Home to function more heavily as an Intranet. I like the simplicity of it though. I would like to have Employee Relations added in Rippling - case management. Documentation of performance, PIP's, emails, reports from managers, complaints from employees, investigations, workflows and processes. If this could be attached to the employee profile, along with Performance Evaluations, that would round out the package.

All around horrible!

Comments: If I could do no stars I most certainly would. I do not recommend this product for a company that needs flexibility.

Pros:

There is nothing that has worked well for us. Every single thing we try to do requires so many hoops to find out it cannot be done and there is no way around it. It was sold to us as being flexible, it is definitely not. I am so mad I did not move to the company I know works well for all situations.

Cons:

Benefits do not flow easily, open enrollment was a nightmare and they had to fix so many things even though it was entered properly in the system. K-1 partners can only have payments applied to them, no tracking of benefits that came out of the payment so no reporting to help with your audit and tax prep. PTO & Sick time cannot be split on one day, which is a pain. HSA is a train wreck, money comes out of our account, but it is often wrong. Basically not one thing works well.

Rippling: A Game-Changer for HR Management

Comments: we are very happy with our decision to use Rippling. It was the best fit for our small company in terms of pricing, implementation time, and customer service. We reviewed a lot of options and were impressed with Rippling's value and feature set. We highly recommend it to anyone looking to streamline their HR and payroll processes and get great support from a dedicated team.

Pros:

Rippling is an innovative and user-friendly HR and payroll management platform that has made a big impact on our business. The software is easy to use and navigate, with features that make it a pleasure to use. We particularly appreciate the ability to download documents and see paystubs, as well as the fun design quirks that add a touch of personality. The onboarding process is seamless, which is important when it comes to hiring top talent. We also appreciate that Rippling is always moving forward with new additions and improvements, which demonstrates its commitment to innovation.In addition to the payroll and HR features, we also appreciate the ability to integrate other apps, which has the potential to greatly simplify the onboarding process for new hires. Time off tracking and the delivery of documents like W2s and 1099s are important everyday features for us, and Rippling makes it easy to access these and other information. The benefits roll-up and the user-friendly interface make it easy to find what we need.

Cons:

While Rippling has many positive features and has been a valuable tool for our business, there have been some drawbacks to our experience with the software. One issue we encountered was that Rippling did not file our quarterly taxes and failed to pay federal taxes on the payroll for a few staffers, resulting in financial penalties from the government. This was a serious issue that caused significant problems for our business, and we had to transition to a new payroll provider that was able to handle these tasks correctly.Another issue we have experienced with Rippling is customer service, which has been disappointing at times. We have had to beg for responses and escalate emails to additional staffers in order to get a response, which is frustrating and not up to the standard we expect. Despite these issues, we are still being charged for Rippling, even though they have not performed their duties correctly.While these issues are certainly a concern, we still believe that Rippling has many valuable features and has been a valuable tool for our business overall. We hope that the company will continue to work on improving its customer service and addressing any issues that arise in the future.

Best HR Tool I've Used

Comments: My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!

Pros:

The software is really easy to use for both our administrators and employees and the user interface is beautiful. It was relatively painless to implement and integrate into our business. It's a really smart system – based on past experience with other systems, I was skeptical that Rippling could really handle everything that was promised to us in our sales demos but it has fully met my expectations! Onboarding and offboarding are quick and easy, and payroll basically runs itself. It also integrates nicely with most of our SaaS tools, which makes provisioning accounts really simple. It's amazing to be able to use one system to manage all of our HR, Payroll, Benefits and IT. The best part is, Rippling continues to get better and better. They are constantly releasing new products, updates, and upgrades. They really listen to our product feature requests and are quick to make enhancements.

Cons:

There really aren't any cons; however, if I had to say what I liked the least, it would be not having a direct phone number to call for immediate help. With that said, their online support team is super responsive and our dedicated CSM is willing to schedule calls with us if needed.

Streamlines Everything!

Pros:

I am a Rippling admin for 3 companies that I work as an independent contractor for. Ripplings ease of use is top tier and it makes HRIS/Payroll/Benefits Management so incredibly easy. I've gone through 2 different implementations and each has gone off with little to no roadblocks.

Cons:

I used to dislike a few aspects of the employee profile, but changes have been rolled out and those issues have largely been resolved.

Rippling for Small Business

Comments: I highly recommend Rippling to any business, especially small businesses. They have the capacity to scale any company's needs. Regarding my small business, it changed my whole HR game. Before it would take me or an employee almost two hours a week to run payroll and administer benefits. Now I do the whole process myself in less than 10 minutes. The new system did take some getting used to, but now I am familiar with process and the value Rippling provides me is incredible.

Pros:

The price that Rippling offers is hard to beat, especially considering all the value it offers. I now have direct control over my company's payroll and benefits. Any time I need to change something in this area or run payroll, it only takes me a few minutes. Also Rippling offers me a plethora of tools without shoving them on to me. I can implement it to the degree I need, and if I need more, Rippling has it for me.

Cons:

The price of having such direct control over payroll is that any mistakes I make are on me. It took me a bit to learn how to run payroll and administer benefits myself, but once I got it straight, the process has become a breeze. Also, it took me a little while to get used to customer service via email. At first it worried me, but after they dealt with many of my needs in a very timely fashion, I now feel comfortable with the system.

Buyer Beware! Empty promises and no support

Comments: It has been terrible. Our implementation manager was pretty good but since then the support team is non-responsive (most requests take 48 hours to hear back) and the help center on the site is terrible. There are additional features you can turn on like custom fields but there is no training on how to do this and unless you know what you are looking for, you would never know where to find it.

Pros:

Leaving Paychex we were really excited at the prospect of being able to have payroll, HR and benefits all in one place. In all of the demos we did, Rippling seemed slick and we loved all of the "add-on" possibilities.

Cons:

We knew changing payroll companies would be a challenge but it really has been one problem after another! We have a mixture of 1099 and W2 employees which they told us they could do but it has been a payroll nightmare! All of the "add-ons" that we saw in the demo are not native to Rippling, they are partners that you can subscribe to and feed into Rippling. They typically only sync names.

Go Rippling!

Comments: The best way for a small business to manage a very complex process like HR and payroll.

Pros:

We are new customers to Rippling. My son did extensive research into payroll venders with benefits and other services. We were former Gusto customers and satisfied with many of its services, but it was limited when it came to benefits and integrating into mobile device management. We like the ease of use and awesome customer support through email. They reply within a minute or two with simple solutions using screen shots and explicit directions.

Cons:

Nothing thus far. The walk you through everything. They make it hard to fail.

I Replaced 9 Separate Web Services with ONLY Rippling

Pros:

Does everything you need... really... Onboarding, Background Checks, Employment/Education Verification, Payroll, PTO, Single Sign-On, Hardware Management, 401(k) through Guideline, Health Insurance, Dental/Vision/LTD/Life Insurance, on and on and on. Service is immediate... while other companies fail at email only service, Rippling nails it... in like 3 minutes usually... way faster and more precise than a phone call. Sometimes the founder even takes care of my requests... no really... the founder. Employees never ask me to train them anymore, it's so slick and easy to use. Really happy.

Cons:

The only con is that I can't change an employee's username to their work email... it's always their personal email that they set input when they sign their offer letter... but the more I think about it it doesn't really matter.

Great Software, Great Features, Terrible Support, Terrible Pricing

Comments: My overall experience is blah. I was so excited at first, since, it really is a great platform minus the costs and severe lack of anyone there caring about your company.

Pros:

The pros are that everything I need the software to do, it does, and does well.

Cons:

The cons: It's near impossible to get any sort of support, it's hard to find how much you're being charged and for what, you get charged for things you don't even use, and that you literally cannot use because it's broken on their end, yet they won't refund or apply the money in credits towards next billing cycle, I can go on and on about how terrible this company is when it comes to the fact that all they want is your money, more of it, then more and more, and they don't care about anything else.

The Little System That Can!

Comments: Overall it is a great HCM for the price. It offers features that some more advanced and more expensive tools do not offer. More importantly their support team is top notch and are very responsive. And they are always learning and adding new features and integrations.

Pros:

What I like most: ease of use. I came into my new position without any experience with Rippling and I was able to figure out reporting and many of the basic functions very quickly. There are a lot of integrations with other tools to help fill in the gaps of Rippling which is great.

Cons:

It's not fully integrated with some of its partners -meaning it is integrated but not everything flows back and forth between the systems. For example, Lever is integrated but not every component of an offer flows from Lever to Ripping making some of it automated and some of it still manual. In addition, not everything is fully ready in Rippling such as their LMS. There is not a content design tool which means you must design training outside of Rippling and upload a SCORN file.

An effective tool that assists companies in developing human resource management procedures.

Comments: With Rippling, we've done a lot, and helped eliminate a lot of old, time-consuming procedures. Thanks to Rippling, we can now include all employees in the HR department.

Pros:

Having a Rippling platform is great for any organization, as I find it to be a very valuable tool, especially for organizations with a variety of business models. We can perform many tasks in one place, which makes it easy to prepare payroll and daily, weekly and monthly working hour statements, and we can also prepare statements for taxes and insurance companies, in addition to many other matters related to organizing personnel affairs, such as leave requests and evaluation forms for different Its types. By creating a private file for each employee with Rippling we can save all their requests and ratings in one place. This approach brings transparency to all procedures and allows the employee to be directly involved in following up on his affairs, and allows him to follow up on his requests and approvals with complete transparency.

Cons:

Rippling features a uniquely designed dashboard that helps users easily access the tools they need, so I didn't find anything spammy to talk about.