Mural Reviews

No other Product Even Comes Close

Comments: This tool achieves many problems and is suitable for everyday use, personal use, small groups, and large working groups. Personal Use: visual organization and planning Small Groups: can quickly move ideas into visual representations that make it very easy to share with other people. MURAL's often become the foundation for projects which people come back to time and time again. It is very satisfying to collaborate with colleagues in this way as much of the applications we use day to day are only design for single users. Workshops: MURAL is powerful when put in the hands of a facillitator who can then guide a group of people through experiential learning and discussions which lead to emergent thinking and non-intuitive insights. Visual Documentation: Over the years I have become very proficient as a visual note taker in mural and can listen to speaker or meeting proceed and capture the meeting in a visually engaging way.

Pros:

Mural is hands down the most versatile visual communication tool available today. What I love the most is that I can use the tool every day and that its easy enough for most people to get the hang of within a few minutes, allowing anyone to interact in high fidelity.

Cons:

The one thing I don't like about Mural is that some people aren't pro users—I wish everyone were =) Also wish that MURALs could be a first class object in GSuite's Drive =)

Excellent tool for ideation and collaborative processes

Comments: At the top of the tools that I use for collaborative process. I compare with other tools as Miro and Lucidchart and Mural is the best for far.

Pros:

The tool includes many functionalities to share ideas and customize boards for almost any king of collaborative process (Design Thinking, Agile Ceremonies, Kanban boards, etc).

Cons:

Maybe simplicity of the tools, when you are using the tool for a long time and get familirez with it, you going to need some strongest functionalities ir order to cover more ideas that come to you during the creation of boards.

Good, but not made for designers

Pros:

Mural is pretty good and usable, but there are some limitations for certain people/workflows. It’s definitely tailored toward people who host workshops, retros, etc., so if you’re doing that, I think Mural will be perfect for you. It’s got an integrated timer and tons of templates you can choose from. Oh! And I appreciate whoever’s idea it was to name every single color. :)

Cons:

Making a table or grid is impossible. I use Mural mostly for sharing copy-related work so there’s a lot of text heavy stuff I need to write in there. Making my own table takes so much time (is the connection tool technically the line tool????) but that’s the best way for me to organize info a lot of the time. Also frustrating is double-clicking and creating a sticky note instead of a text box. If there was a way to change this default option, it would save me a LOT of time. Infinite Canvas is a great addition but can we lower the opacity on the dot grid? It is very loud.

High efficiency in collecting and arranging members' ideas in an organized manner

Comments: Mural helped us a lot by taking advantage of the time of remote meetings and achieving the desired goals, so that we can collect ideas directly from the participants and integrate them into a clear, arranged and agreed upon scheme.

Pros:

Mural is one of the best whiteboards, as it is responsive, so we can participate remotely to complete the scheme that we are working on preparing very smoothly. I greatly appreciate the ready-made templates that Mural provides, as they give us advanced resources and ideas that help us be creative by implementing what we need during the brainstorming stage, or when planning work programs. I really appreciate the many formatting options and also the colors that we can add to the text boxes and the different shapes. It's great how Mural can see the edits that a member has made, and also how we can vote whether or not to approve them.

Cons:

Not many negatives, as the Mural interface is very intuitive and easy to use, but since the members involved in preparing a chart do not have the same ability to format shapes and texts as required, this leads to double effort when formatting the agreed chart in its final form.

Excellent planning tool - a bit challenging online collaboration

Comments: Overall, the sessions we have used Mural were very productive and in some cases we were provided with insight (from the guides) that would not be part of our original options. This is an excellent feature that elevates our performance.

Pros:

1. Many templates and guides to use out of the box - excellent! 2. A team can be introduced / onboarded easily, especially with the self-explanatory guides

Cons:

1. The app is heavy for online collaboration when there is an issue with limited bandwidth for example

A magical whiteboard to collect and arrange ideas and find appropriate solutions

Comments: MURAL has enabled us to keep meetings open and untimed, it has also enabled us to ensure the participation of all team members and also their approval of the proposed schemes, no matter where they are located. Brainstorming schemes helped us to collect ideas and arrange them in a distinctive way, and this helped a lot in understanding the needs and always finding appropriate solutions.

Pros:

MURAL helps team members stay connected and collaborate to stay on schedule. The MURAL whiteboard is great for brainstorming and arranging interactive sessions. I adore using emojis, shapes, and colors to develop a workflow model or collect team members' opinions and perceptions on a topic for third-party sharing. I like how MURAL lets us prepare Proto-Personas, Prioritize, and Experience Map with team members. It's expressive, accurate, and describes our issue well. I like MURAL's ability to organize cards into categories and assign cards to team members so everyone is on the same page. I like that MURAL has an intuitive interface that everyone can adopt to quickly, and the presence of several ready-made templates helps prepare the proper form for the topic we're discussing. I particularly like that final renderings may be exported as an image or PDF file for simple distribution.

Cons:

In all honesty, it's not about finding something you might hate with MURAL, as it's like a magical drawing tablet that enables everyone to share and collaborate in all circumstances and with ease.

Looking for an online whiteboard, I discovered much more when I found Mural

Comments: Mural is literally the one software product that I started using for remote learning but continue to use even when teaching in person because I believe it truly supports collaboration, brainstorming, and mind mapping. I actually tried many other products and none of them comes even close to Mural for these purposes, for its ease of use, and for its flexibility.

Pros:

When teachers ask me if I have any go-to tools for remote learning, I always tell them about Mural. During a difficult year adapting to the challenges of teaching online, Mural was a bright spot because although I had only been looking for an online whiteboard, what my students get when they use Mural is so much more. 1) It's easy to use...my students were able to find and use the tools without instructions or guides. 2) It offers many ways to express and connect ideas with a palette of tools and a convenient interface. 3) The facilitator can build custom thinkspaces or choose from a variety of templates, and also decide what elements to lock in place. 4) There are different participation levels, including the "visitor" level which allows anyone with the link to join a collaboration. 5) The "wall" space is giant...I have never run out of space, and easy navigation and zooming provide easy access to the whole space.

Cons:

The only aspect I've found a bit challenging for those new to Mural is that sticky notes or text boxes sometimes pop up in unexpected places. As a facilitator, I sometimes have to roam around and delete unused elements that participants created but didn't find.

Very helpful collaboration tool

Pros:

I love how Mural helps the team make simultaneous comments, its versatility in using as an idea board; its ability to help us map an entire process as a flow chart and then manipulate the diagram according to our needs. I also love the sharing aspect as it becomes a way for us to communicate as if we're all in the same room.

Cons:

Navigating a large mural in terms of the sizing bar can be tedious. I often have to enlarge and then reduce the size in order to zone in on a particular section and see it clearly.

Highly Improved Visual Communication

Pros:

Brainstorming has never been easier. The learning curve is quite simple. Really love how I can customize my workspace according to my preferences, easy set-up, and plus the templates provided really stand out.

Cons:

As far as I have been using it, I don't recall ever having any problems with Mural. I'd highly recommend it to a lot of people.

Good for digital whiteboarding

Comments: A good option for collaborative digital whiteboarding, but not a game-changer for this software category.

Pros:

It's a decent tool for digital whiteboarding and collaborating with colleagues.

Cons:

However, it does not bring much extra to the table compared to the various alternatives available (Miro, FigJam, etc).

A great tool with some improvement needed

Comments: Mural is a great tool, generally speaking I am happy with it. It misses some feature (sometimes basic ones) that would make our work easier and faster especially in the configuration of new murals and organization of large rooms.

Pros:

As a designer I use Mural daily to run co-design workshop with dozens of people. The simplicity of the tool makes it easy to understand and use even for people that are not much into technology. A couple of features I particularly appreciate are the content library (even though should be improved) and the possibility to multiple templates from different companies. Also che call feature looks interesting even though I never used it so far.

Cons:

There are things that needs improvement fast. I'll list a few. 1. Rooms should allow to sort murals in alphabetical order and to have a simple list visualization. Also names should not be cut like they are now (the only way to see the full name is via the tooltip) 2. Rooms and archive in my opinion are not enough to organize murals. It would be way better to have rooms and then the possibility to organize murals in folders inside a room. 3. It should be much easier to change the room/mural permissions. We often have sessions with dozens of people but only a few of them should have the possibility to edit. At the moment there is no bulk way to change the view only/edit permission 4. Grouping elements inside a mural should be enhanced. At the moment you cannot have a group of groups and that makes it harder to keep a logical architecture of the elements in a mural 5. At the moment there is no specific feature to create schemes or diagrams. We really would love that. 6. It would be much easier sometimes to have the possibility to specify the object size manually. 7. Content library needs to be improved to be really useful. Elements needs folders for a better organization.

The perfect place to make sense of your mind

Comments: Overall, mural is my go-to for sense making - both of my own thoughts and those of a group. Its a perfect, no frills, low-risk way to get ideas down on paper and analyze, refine, synthesize. It moves my work forward tremendously. For people who are visual or external processors like myself - it's an excellent tool to facilitate these processes.

Pros:

I love that mural gives me the tools to dump my ideas into one place and sort them. They offer great templates that give me a way to get started without being intimidated, and I love that I can invite coworkers in this space to see my thinking and to document their thinking there as well. Great springboard for conversations.

Cons:

Sometimes I get a bit confused with the level of zoom and the amount of space available. I sometimes feel like my level of zoom and the sizing of the post its is not calibrated. it's hard to know how much to zoom in so that I can still read what's on sticky notes while still seeing the surrounding ones.

Makes Online Meetings More Effective

Comments: Before Mural, longer online workshops were not effective. Many attendees were losing their focus and the meetings were transforming into inefficient gathering activities. With Mural, we keep all attendees alive and interactive. You can reach working canvas where ever you are and especially voting feature makes easier to get mutual decisions in a democratic environment.

Pros:

It allows all participants to work together and collaboratively at the same time. It is easy to use

Cons:

I would like to have more templates to use. An open library would be beneficial to adopt this software easier.

A great tool for students, educators and teams in the education sector

Comments: It allowed having a consistent idea spread through our many team members. We all participate in created moodboards and guidelines for every project.

Pros:

It made our lives so much easier. When having a lot of on-going projects with a big graphic design team it was hard to keep track of guidelines, styles and visual references without having to constantly ask each other for guidance. In Mural we keep murals for every project, designers go here everytime they have to participate in a new or existing project and document visually how it looks like and set all the important media accessible for everyone.

Cons:

When we were considering it, we knew it was exactly what we needed but it was too pricey for our capabilities. After reading, we realized that they gave us a free year because we're on the education industry. This can be renewed once the year ends.

Simple - Visual - Powerful

Comments: Mural is the most intuitive and creative ideation software I have come across. No idea can hide if you get your organization on-board. There are low barriers to learning the tool so it is an easy sell.

Pros:

It's a virtual design studio on your computing device (yeah I said that).

Cons:

There have been occasions where I ran out of canvas on multi-day design events. The new, larger ideation space has largely fixed that.

The new platform for thinking and making, together.

Comments: It's transforming the way I work and collaborate

Pros:

I love creating, consuming and using templates for remote workshops. It's like doing software design, but with super direct and immediate, authentic feedback.

Cons:

I dislike helping new users learn how to use it

Great collaboration tool

Comments: Once you use regularly you will find it is a product that is constantly involving and that they are learning from their users and thinking about how they can improve the product. I think it is a tool worth trying.

Pros:

Mural is a great tool for agile teams that work remotely, we´ve started using it in this context of COVID-19 and it helps us overcome the challenges of not being able to work and communicate face to face. I love the concept of having the free space to create and share ideas in real time.

Cons:

It might take some time to get used to the tool and to understand this is not a replacement for a real whiteboard, this is something different. Some of the people from my team were really exited when interacting at the first time but some of them weren´t so as a leader may be hard to get everyone on board.

Great for training purposes!

Comments: It is a great experience with this tool, I've participated in a lot of trainings and meetings where this tool is used, and sessions always become very proactive among the participants.

Pros:

The way we can interact everyone at the same time in one single view. I like the way it can be used for training purposes and keep the collaborative environment, specially for virtual trainings or meetings if you are in a call, the Mural can be used to interact a lot in a visual way.

Cons:

The price. Personally I see the price a little bit expensive for a single person (for example, for an entrepeneur), but I think is a company buys a license I think the company will see the price affordable.

It's been particularly handy through 2020's remote work

Comments: Especially given the high amounts of remote work happening right now, it's been a very valuable tool to replace our traditional meeting room's whiteboards when we're doing things like planning out wireframes and architecture for our websites and digital tools. It's been a staple in very many meetings that would not have gone so smoothly or collaboratively without Mural. Highly recommended!

Pros:

I love the intuitive nature of the tool. The interface is super clean, and it works primarily through simple drag-and-drop. It took me all of a matter of 5 minutes to feel like I knew the tool. Of course, you can then star to dig deeper, left to discover various templates to assist you with various kinds of meetings and board demands.

Cons:

There's really not much to not like. The pricing plan is easy to understand, and it is competitive compared to the other tools we looked at. I've also had coworkers and clients with varying levels of technical expertise working in it with no issues. There's even a trial you can sign up for to make sure it is what you are looking for.

Great tool for cross-team meetings between engineering/business facing departments

Comments: Really instrumental to one of our recent product feature launches (I work for a SaaS company), and definitely helped unite all the teams working on the initiative.

Pros:

Especially during Covid-19 remote work, this tool has been really valuable in giving the feel of "whiteboarding" that you would get from in-person meetings, only virtually. It enables everyone to contribute and makes meetings more interactive. In my personal experience, it's been a great way to unite our Customer Success / Product / Developer teams for new feature launch plans so that everyone has visibility into next steps for the project, as well as a means of providing feedback.

Cons:

While I really like the zoom-in function (our team used it to "privately" write feedback suggestions in our own "space" by zooming in during a meeting, after which everything was compiled) it can be a little disorienting / easy to zoom too far in and get lost in the sheet. Very very minor suggestion.

Mural is *the place* for collaboration

Comments: I love it. It has always helped my clients in numerous ways.

Pros:

For all of my creative brainstormers, Mural is the place to kick off new and existing product development. I love that Mural offers different templates for people to get started from where they are. The templates help those with a learning curve move quicker, and then that SME is able to help the team start using the software and not feel intimidated.

Cons:

I can't think of a single thing I dislike about Mural. It's easy, efficient, and has been around for a long time.

Very nice but alternatives are also good and cheaper

Comments: I was an user of Mural for ca. 1year (on weekly basis). We worked in a group of 7-12 persons. It was a good piece of sofware for mind mapping and whiteboarding, especially if you need simultanous work of users in a group. We used Skype as a communication channel during our remote work and this duo worked fine, even in low bandwidth internet speed (<5Mbps)

Pros:

+ Clean interface, smooth work even on older PC/Browser. + Intuitive + Great support for larger teams in mind mapping/whideboarding

Cons:

- Too expensive if compared to competitors

Mural for small teams

Pros:

Mural is similar to many other products but I like it the most because of the simple and clean user interface. Collaboration with team was never that easy and even the shyest people feel free to share ideas.

Cons:

Sometimes when you write too much text to sticky note, it becomes unreadable

Mural is a great tool for collaborating with others in a remote world

Comments: I enjoy working with this tool but drawing lines between shapes is frustrating.

Pros:

The "private mode" is an excellent tool for anonymous feedback in sessions such as retrospectives.

Cons:

The connector tool for joining shapes does not work very well when multiple people are in the same area - arrows tend to fly off in all directions.

Accessible collaboration

Comments: Great for workplace and educational collaboration

Pros:

Easy to generate ideas and keep your work in one place. Great for hybrid collaboration

Cons:

Too many users can slow down the programme