About Repsly
Repsly uses a unique data-driven approach, empowering CPG field teams to achieve peak performance and drive retail sales.
Easy implementation with no system integration requirements. App is user friendly and constantly updated.
I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.
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Filter reviews (123)
Jackie
Excellent mobility tool
Comments: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.
Pros:
Easy implementation with no system integration requirements. App is user friendly and constantly updated.
Cons:
The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.
Hagen
Alternatives Considered:
What did we do before Repsly?
Comments: We love Repsly. It has increased collaboration, execution, visibility, competition and overall productivity. After a month, you start asking "What did we do before Repsly"
Pros:
The collaboration between our team did not exist prior to Repsly. We have 6 different regions with 6 different "group text" This caused major silos. After Repsly, reps from all over the world feed pics and information into 1 place. The messaging feature drives competition and peer recognition. Everyone stepped up their game after Repsly and productivity skyrocketed!
Cons:
There are small improvements that can be made to any app. There are nuances to any app. We are happy with 99% of the functions of the app. The 1% is minor things we would prefer to be different based off our preference.
Verified Reviewer
It Works
Comments:
We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps.
Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities.
My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores.
Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins.
Pros:
Reports can include pictures Geotagging with time stamp Can create custom reports Unlimited number of Clients (we use each individual store as a client)
Cons:
Not that user friendly- team must be trained and followed up with Backend limited Reporting limited No master calendar
Verified Reviewer
Our REPS Love Repsly
Pros:
Our reps love the ease at which they can add notes and photos to a customers account for use at a later date. They also use the feature for finding other accounts in an area every day.
Cons:
We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.
Repsly Response
5 years ago
Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.

Abbey
Good for small business tracking
Comments: Positive experience overall. Synchronizing error can be frustrating but data usually comes through.
Pros:
I like being able to check in on my workers and be able to go abck and compare dates and store visits
Cons:
I would like to be able to manage from the app and not just the website
Repsly Response
5 years ago
Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact [email protected] if you need immediate assistance with an issue.

Rodolfo
my review
Comments: It solved our sales communication with central offices
Pros:
Easy to use, easyto install. It gives a full view of the sales cycle
Cons:
It is not fully adapted to customers outside USA. VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies.
Repsly Response
5 years ago
Hi Rodolfo, thanks for the kind words about Repsly! Happy to hear that you see the value of the tool. We have dozens of clients across Europe; please contact [email protected] if you need assistance.

Adam
Repsly Review
Comments: Very good
Pros:
Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep.
Cons:
Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves.
Repsly Response
5 years ago
Hey Adam, happy to hear that you're getting so much value from Repsly. We've informed our product team about your suggestions. In the mean time don't hesitate to contact [email protected] if you need assistance.
Verified Reviewer
Repsly conveniency
Comments: Convenience and easy to always go back and see where you excel on your job
Pros:
It is easy keep track and record of your work at all time
Cons:
Your employer can actually see your work
Repsly Response
5 years ago
Hey there, thanks for your positive feedback!
Simonas
It's worth the money you spend
Comments:
Our company is being using Repsly for almost a year and the one thing we can say, it's just great! We had never had such a good "all in one" solution we needed so far, and after getting Repsly on we improved our field works amazingly well!
Now we can use the system for daily shop checks, visual communication across the team, best practice samples, review of development of our partners displays, fulfil forms, audits, share with others of "how to" and many other nice things you'll recognise there.
I recommend every company that is working on field sales and have representatives on - go and get Repsly. It's amazing tool for your team. How cool? Go and check!
Pros:
Clear. Easy. Simple. Nice design. Easy to change things you need.Ease of use for reps and managers. Easy data tracking. Nice and full daily reports. In one word - P E R F E C T.
Cons:
The only thing that sometimes knits my brows is some tiny bugs, that appear after some updates. But the good thing is they work on them really fast and fix asap.
Josef
Best by Test!
Comments: You get reports for activities, visits, Can schedule appointments, indicates missed appointments! Just too good to be true! Its no bluff I'm using it!
Scott
Effective CRM Tool
Comments: My company has used Repsly several times to better coordinate with our traveling sales team and to effectively monitor their work. It has been easy to use and train the team on, the customer support is quick to provide solutions, and the price is very competitive for the features.
Pros:
The level of customization was a large selling point for my company. It enabled us to track only the information that we felt was most valuable. The GPS features are beneficial for verifying work is being done properly and in a timely manner.
Cons:
The exporting of data was not as simplified as I would have liked it. I would like to see a more comprehensive system for exporting data in the future.
Repsly Response
7 years ago
Thanks for the review Scott! Our team is hard at work adding new features all of the time--so keep an eye out in the near-future, and please reach out to us with anything you want to see in Repsly!
Nik
Great CRM For Food Brands
Comments: This really did transform our field marketing efforts and now allows us to track all of the efforts of our field team for marketing, sales and merchandising. We can also run reports and keep people tracked and informed.
Pros:
- Tracks everything - Allows you to see historical events - Surveys are easily customizable - Amazing feed and general cross user UI/UX
Cons:
- Reporting on the back end could be more robust - Photo taking could be simpler
Repsly Response
7 years ago
Thanks for the feedback Nik. Also, thanks for the apple-cinnamon Barnana snacks! Our office has been snacking all day! Please reach out to Matt and he'll show you all the functionality of the new reporting.
Jon
Use Repsly daily
Comments: We enjoy using Repsly on a daily basis. Looking forward to being able to change some of the items that we are looking for on our dashboard.
Pros:
Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.
Cons:
Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to.
Repsly Response
7 years ago
Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.
Rory
Peace of mind
Comments: My market is geographically diverse. The Repsly system allows me to monitor my sales force and merchandising activities with ease. It has made an immediate impact in on shelf avaialability which translates to better sales. Money well spent.
Pros:
Ease of use. Geo Tagging.
Cons:
It is priced in US dollars, my currency moves wildly against the Dollar so no consistent cost.
Repsly Response
7 years ago
Thanks for the feedback Murray!
Shawn
Good Field App
Comments: the positives outweigh the negatives
Pros:
Forms can be created to make what needs to be done a lot easier and to the point
Cons:
glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent
Repsly Response
4 years ago
Hi Shawn, thanks for your input! We have made significant bug fixes since September 2018 which should improve your user experience. Please visit our Knowledge Base for more improvements updates https://knowledge.repsly.com/hc/en-us
Alicia
No Stress for our Sales Team!
Comments: Our sales teams loves how easy it is to communicate with the team and leave detailed notes on every account.
Pros:
how easy it is to manage each reps activity
Cons:
tends to crash every so often.
Repsly Response
7 years ago
Thanks Alicia, we're constantly working to improve the app, so keep an eye out for new features soon!
Jerial
Excellent Tool
Comments: its a great tool for field and office management alike. You can track visits, tasks, see real time pictures and eliminates double work and paper.
Pros:
I can send a "specific" task or survey to the field and I can refer back to previous visits and tasks.
Cons:
When you go into pictures it needs a scroll feature so you don't have to open and close each individual picture to see it.
Repsly Response
7 years ago
Thanks Jerial! Appreciate the kind words.
Teo
Repsly review from every day user
Comments:
Very easy to use, provides all business information about our field representatives and their job.
AAAA+
Pros:
That you can get every single information you want in just couple kliks with your mouse.
Cons:
There is not such a thing.
Repsly Response
7 years ago
Thanks Teo!
Michael
Repsly Review
Comments: We starting using Repsly to track vendor backend programs. We have since starting using it to track sales calls.
Pros:
The ability to know where our sales reps are going each day. The in store pictures from our merchandising department have been a huge help.
Cons:
We don't have any issues.
Repsly Response
7 years ago
We're glad you love Repsly Michael!
Sandra
Repsly Review Sandra Singleton
Comments: Repsly is a great product, I just wish the filtering of the data was a little easier and gave a few more reporting options
Pros:
user friendly
Cons:
Filtering capabilities
Repsly Response
7 years ago
Great feedback Sandra! Our new reporting is being released in 4 days, so if you'd like to get in touch with Matt, he'd be happy to show you all the new capabilities it offers!
Damita
Lynn's Review
Comments: It is easy to use out in the field, easy to train other members of my team and I love the fact that the information can be downloaded.
Pros:
I like the fact I can take pictures and they are on the App and not using up storage on my phone.
Cons:
I would like to see more of my history from previous use.
Repsly Response
7 years ago
Thanks for the kind review Lynn! Repsly stores all your work history indefinitely, so you should be able to see back as far as you'd like. If for some reason there's any difficulty with doing so, please give us a call or shoot us an email!
Donald
Sales Tracking
Comments: For the level we are utilizing it is very efficient and easy to use.
Pros:
Ability to track sales staffs activities.
Cons:
Lack of ease of contact information. Would like to see this area expanded.
Repsly Response
4 years ago
Hi Donald - thank you for your feedback! Please refer to our Knowledge Base for more information on how to best use the Repsly's features https://knowledge.repsly.com/hc/en-us
Damita
Quality service at its best
Comments: The App is easy to use. I like that you can use it on your phone or table. I no longer have to do reports on paper. Your work is submitted and that is the end of it:
Pros:
I like the camera function. It doesn't take up space on your phone or tablet.
Cons:
Some Reps gave issues with calls dropping.
Repsly Response
7 years ago
Thanks Damita, we'd like to understand what you mean by 'calls dropping', so our support team will be in touch!
Verified Reviewer
Affordable and useful
Comments: This helps us see how our product is represented at the retailer level. In the past we've had to email photos and compile, now everything is available easily with location tags for organization
Pros:
This app makes it fairly easy to keep track of all your reps and their plans for the day. Easy to see where someone has been and photos of what they saw in the stores.
Cons:
not many cons to this app with the exception of truly having to train individuals that are not that tech savvy. We have a wide range of ages and tech knowledge in our rep base so there were some people that required quite a bit of help at first
Juan
It’s great
Comments: To schedule visits are very easy now repsly takes care of that
Pros:
Easy to use makes your job fast and well done
Cons:
I cant said nothing negative with my experiences
Repsly Response
5 years ago
Hey Juan, thanks for the great feedback! Happy to hear you are getting value from the tool.