17 years helping Irish businesses
choose better software
About Repsly
Repsly gives your team everything they need to execute, review, and optimize programs that win market share and drive sales in stores.
Easy implementation with no system integration requirements. App is user friendly and constantly updated.
I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.
Filter reviews (124)
Usage
Sort by
Filter reviews (124)
Alternatives Considered:
What did we do before Repsly?
Comments: We love Repsly. It has increased collaboration, execution, visibility, competition and overall productivity. After a month, you start asking "What did we do before Repsly"
Pros:
The collaboration between our team did not exist prior to Repsly. We have 6 different regions with 6 different "group text" This caused major silos. After Repsly, reps from all over the world feed pics and information into 1 place. The messaging feature drives competition and peer recognition. Everyone stepped up their game after Repsly and productivity skyrocketed!
Cons:
There are small improvements that can be made to any app. There are nuances to any app. We are happy with 99% of the functions of the app. The 1% is minor things we would prefer to be different based off our preference.
Our REPS Love Repsly
Pros:
Our reps love the ease at which they can add notes and photos to a customers account for use at a later date. They also use the feature for finding other accounts in an area every day.
Cons:
We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.
Repsly Response
6 years ago
Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.
It Works
Comments:
We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps.
Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities.
My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores.
Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins.
Pros:
Reports can include pictures Geotagging with time stamp Can create custom reports Unlimited number of Clients (we use each individual store as a client)
Cons:
Not that user friendly- team must be trained and followed up with Backend limited Reporting limited No master calendar
Good for small business tracking
Comments: Positive experience overall. Synchronizing error can be frustrating but data usually comes through.
Pros:
I like being able to check in on my workers and be able to go abck and compare dates and store visits
Cons:
I would like to be able to manage from the app and not just the website
Repsly Response
6 years ago
Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact [email protected] if you need immediate assistance with an issue.
Excellent mobility tool
Comments: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.
Pros:
Easy implementation with no system integration requirements. App is user friendly and constantly updated.
Cons:
The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.
my review
Comments: It solved our sales communication with central offices
Pros:
Easy to use, easyto install. It gives a full view of the sales cycle
Cons:
It is not fully adapted to customers outside USA. VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies.
Repsly Response
6 years ago
Hi Rodolfo, thanks for the kind words about Repsly! Happy to hear that you see the value of the tool. We have dozens of clients across Europe; please contact [email protected] if you need assistance.
Repsly Review
Comments: Very good
Pros:
Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep.
Cons:
Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves.
Repsly Response
6 years ago
Hey Adam, happy to hear that you're getting so much value from Repsly. We've informed our product team about your suggestions. In the mean time don't hesitate to contact [email protected] if you need assistance.
Repsly conveniency
Comments: Convenience and easy to always go back and see where you excel on your job
Pros:
It is easy keep track and record of your work at all time
Cons:
Your employer can actually see your work
Repsly Response
6 years ago
Hey there, thanks for your positive feedback!
It's worth the money you spend
Comments:
Our company is being using Repsly for almost a year and the one thing we can say, it's just great! We had never had such a good "all in one" solution we needed so far, and after getting Repsly on we improved our field works amazingly well!
Now we can use the system for daily shop checks, visual communication across the team, best practice samples, review of development of our partners displays, fulfil forms, audits, share with others of "how to" and many other nice things you'll recognise there.
I recommend every company that is working on field sales and have representatives on - go and get Repsly. It's amazing tool for your team. How cool? Go and check!
Pros:
Clear. Easy. Simple. Nice design. Easy to change things you need.Ease of use for reps and managers. Easy data tracking. Nice and full daily reports. In one word - P E R F E C T.
Cons:
The only thing that sometimes knits my brows is some tiny bugs, that appear after some updates. But the good thing is they work on them really fast and fix asap.
Excellent app
Comments: Very positive it makes my job easy i find it easy to navigate
Pros:
Consise and user friendly easy access i use it weekly
Cons:
I dont really have anything negative to say about repsley
Effective CRM Tool
Comments: My company has used Repsly several times to better coordinate with our traveling sales team and to effectively monitor their work. It has been easy to use and train the team on, the customer support is quick to provide solutions, and the price is very competitive for the features.
Pros:
The level of customization was a large selling point for my company. It enabled us to track only the information that we felt was most valuable. The GPS features are beneficial for verifying work is being done properly and in a timely manner.
Cons:
The exporting of data was not as simplified as I would have liked it. I would like to see a more comprehensive system for exporting data in the future.
Repsly Response
8 years ago
Thanks for the review Scott! Our team is hard at work adding new features all of the time--so keep an eye out in the near-future, and please reach out to us with anything you want to see in Repsly!
Excellent mobility tool
Comments: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.
Pros:
Easy implementation with no system integration requirements. App is user friendly and constantly updated.
Cons:
The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.
Use Repsly daily
Comments: We enjoy using Repsly on a daily basis. Looking forward to being able to change some of the items that we are looking for on our dashboard.
Pros:
Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.
Cons:
Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to.
Repsly Response
8 years ago
Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.
Peace of mind
Comments: My market is geographically diverse. The Repsly system allows me to monitor my sales force and merchandising activities with ease. It has made an immediate impact in on shelf avaialability which translates to better sales. Money well spent.
Pros:
Ease of use. Geo Tagging.
Cons:
It is priced in US dollars, my currency moves wildly against the Dollar so no consistent cost.
Repsly Response
8 years ago
Thanks for the feedback Murray!
Simplified Reporting!
Comments: From having SAGE CRM, Repsly has been a lot easier on our sales guys when it comes to reporting and management can easily trace their activities.
Pros:
The simplicity of managing the sales rep.
Cons:
There is no 1 button solution to organizing a report. I assume some developments has to be done.
Repsly Response
8 years ago
Hi Tetsuro, our new reporting dashboard gives you a quick way to organize all your forms and analyze the data collected within them. Check it out if you haven't already, and get in touch with us if you have any questions!
No Stress for our Sales Team!
Comments: Our sales teams loves how easy it is to communicate with the team and leave detailed notes on every account.
Pros:
how easy it is to manage each reps activity
Cons:
tends to crash every so often.
Repsly Response
8 years ago
Thanks Alicia, we're constantly working to improve the app, so keep an eye out for new features soon!
Excellent Tool
Comments: its a great tool for field and office management alike. You can track visits, tasks, see real time pictures and eliminates double work and paper.
Pros:
I can send a "specific" task or survey to the field and I can refer back to previous visits and tasks.
Cons:
When you go into pictures it needs a scroll feature so you don't have to open and close each individual picture to see it.
Repsly Response
8 years ago
Thanks Jerial! Appreciate the kind words.
Repsly review from every day user
Comments:
Very easy to use, provides all business information about our field representatives and their job.
AAAA+
Pros:
That you can get every single information you want in just couple kliks with your mouse.
Cons:
There is not such a thing.
Repsly Response
8 years ago
Thanks Teo!
Review of Service
Comments: Used is an outside field role. When operating correctly the app was useful but it routinely did not work correctly or was inconsistent with the businesses it brought up using the GPS feature looking at businesses in the area the sales person is in.
Repsly Response
8 years ago
Thanks for the nice things you said about Repsly James. From your comments, it sounds like you may be using the older version of the app. The new app, which you can find by searching for 'Repsly Mobile CRM' in the app store, has significantly enhanced the GPS feature, and it has only gotten better over the last few months. Let us know what you think!
Repsly Review
Comments: We starting using Repsly to track vendor backend programs. We have since starting using it to track sales calls.
Pros:
The ability to know where our sales reps are going each day. The in store pictures from our merchandising department have been a huge help.
Cons:
We don't have any issues.
Repsly Response
8 years ago
We're glad you love Repsly Michael!
Great Tool for Field Merchandisers
Comments: Our company uses this product for field merchandisers. It has thus far been a great tool to track activity in our department stores.
Pros:
Ease of use, manager dashboard, flexibility to change form fields, ect.
Cons:
Some bug issues but our rep has been great about guiding us how to resolve.
Repsly Response
8 years ago
Thanks so much for the nice words Christie! You can export data for specific clients with Repsly, and should be able to see all the photos ever taken for a specific customer, so we'll have Matt get in touch. Thanks again!
Repsly is Great for Small Businesses
Pros:
Repsly is very helpful in connecting reps in the field with us in the home office. It helps us see accounts in real time.
Cons:
There aren't many reporting options at our current price level.
Excellent Workforce Software !!
Comments: The addition of the Repsly software has enabled us to streamline our focus through our field rep activities and has increased our productivity and results.
Pros:
Value for the money Flexibility to make changes on the fly Our field reps love the easy format Customer support and response from Matthew Creamer has been outstanding.
Cons:
Nothing
Repsly Response
8 years ago
Thanks for the kind review David!
Excellent CRM for a reasonable price..
Comments: Great program for a great price. Works cross platform. I wish there were a few other things that we could customize, but they seem to be very responsive to customer needs.
Pros:
Customizable to every industry. Ease of use and ever evolving..
Cons:
Customer support could be better.. they have switched out our direct contact several times..
Repsly Response
8 years ago
Thanks for the kind words Kevin!
I Loved this App
Comments: had the opportunity to use the application inicianco our company, I found it an excellent support, easy to use and great support for the sales market
Pros:
easy access on mobile
Cons:
language
Repsly Response
8 years ago
Thanks for the kind words Alberto! We've added 7 new languages since last year, but if there any additional languages you'd like to see included in Repsly, just let us know.