Repsly Reviews

What did we do before Repsly?

Comments: We love Repsly. It has increased collaboration, execution, visibility, competition and overall productivity. After a month, you start asking "What did we do before Repsly"

Pros:

The collaboration between our team did not exist prior to Repsly. We have 6 different regions with 6 different "group text" This caused major silos. After Repsly, reps from all over the world feed pics and information into 1 place. The messaging feature drives competition and peer recognition. Everyone stepped up their game after Repsly and productivity skyrocketed!

Cons:

There are small improvements that can be made to any app. There are nuances to any app. We are happy with 99% of the functions of the app. The 1% is minor things we would prefer to be different based off our preference.

Our REPS Love Repsly

Pros:

Our reps love the ease at which they can add notes and photos to a customers account for use at a later date. They also use the feature for finding other accounts in an area every day.

Cons:

We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.

It Works

Comments: We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps.
Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities. My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores. Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins.

Pros:

Reports can include pictures Geotagging with time stamp Can create custom reports Unlimited number of Clients (we use each individual store as a client)

Cons:

Not that user friendly- team must be trained and followed up with Backend limited Reporting limited No master calendar

Good for small business tracking

Comments: Positive experience overall. Synchronizing error can be frustrating but data usually comes through.

Pros:

I like being able to check in on my workers and be able to go abck and compare dates and store visits

Cons:

I would like to be able to manage from the app and not just the website

Excellent mobility tool

Comments: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

Pros:

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

Cons:

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

my review

Comments: It solved our sales communication with central offices

Pros:

Easy to use, easyto install. It gives a full view of the sales cycle

Cons:

It is not fully adapted to customers outside USA. VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies.

Repsly Review

Comments: Very good

Pros:

Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep.

Cons:

Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves.

Repsly conveniency

Comments: Convenience and easy to always go back and see where you excel on your job

Pros:

It is easy keep track and record of your work at all time

Cons:

Your employer can actually see your work

It's worth the money you spend

Comments: Our company is being using Repsly for almost a year and the one thing we can say, it's just great! We had never had such a good "all in one" solution we needed so far, and after getting Repsly on we improved our field works amazingly well!
Now we can use the system for daily shop checks, visual communication across the team, best practice samples, review of development of our partners displays, fulfil forms, audits, share with others of "how to" and many other nice things you'll recognise there.
I recommend every company that is working on field sales and have representatives on - go and get Repsly. It's amazing tool for your team. How cool? Go and check!

Pros:

Clear. Easy. Simple. Nice design. Easy to change things you need.Ease of use for reps and managers. Easy data tracking. Nice and full daily reports. In one word - P E R F E C T.

Cons:

The only thing that sometimes knits my brows is some tiny bugs, that appear after some updates. But the good thing is they work on them really fast and fix asap.

Best by Test!

Comments: You get reports for activities, visits, Can schedule appointments, indicates missed appointments! Just too good to be true! Its no bluff I'm using it!

Good investment

Comments: Great its a great investment for all the good things you can get out of it.

Pros:

the easy that is to install on the cell phones of my employees an the accuracy to find out where and what they did.

Cons:

Sometimes the pictures takes long to be updated

Excellent mobility tool

Comments: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

Pros:

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

Cons:

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

Great application for our market service team!

Comments: The support team is very responsive whenever we have issues, which is rare. The software is very easy to use and understand for a team with varying degrees of understanding of applications.

Pros:

easy to use

Cons:

app crashed on andriod pretty frequently

Repsly surveyjeff

Comments: When we did the trial I didn't like the system at all. I don't know if some of the features weren't turned on or if they didn't work back then. Since we started with program this year it as been a good product

Pros:

It sis much easier to keep all information in one place.

Cons:

The fact you can only take a couple pictures inside the question area.

Good Field App

Comments: the positives outweigh the negatives

Pros:

Forms can be created to make what needs to be done a lot easier and to the point

Cons:

glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent

Repsly Works and is giving us an edge.

Comments: Overall I really like the Repsly system for its field monitoring and tracking. Getting information set up so that it reports correctly is the most challenging part of it. Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier.

Pros:

Its very intuitive and easy for field reps to use with little explaining.

Cons:

The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.

Useful and Innovative Platform Marred by a Limited Feature Set and High Monthly Costs

Comments: This type of cloud-based software was exactly what I was looking for to manage my small team on a limited budget. I was able to set my small team up with only minimal assistance from Repsly's support contact. However, in order to get EXACTLY what I needed, I would have been pushed into the higher tier charge (and I only needed that ONE extra feature). Also, some of the functionality was JUST a few features shy of being useful to us.

Pros:

Very User Friendly. Easy Upload of Existing Location List Easy Creation of Custom Forms

Cons:

Pay Per Device Requirement (we have a technician team that alternates field time, therefore only require 1 account to be shared and used by whoever is in field) Ability to ONLY fill reports out on a mobile device (I have reps who would find it easier to use their laptops) High tiered costs

Very User Friendly

Comments: This website and app has been very useful to my company, very easy to use. I like how it puts everything into a spreadsheet.

Pros:

I like the way it captures my stores and info and form data

Cons:

I would like a way to tag pictures on website

Manage people without being with them

Comments: It helps us show are managers that we are doing are. Jobs and cover. Are selves also and it's a good way to communicate

Pros:

Easy to use

Cons:

You can't add new products in to screen

cline review

Comments: easy to use, update , make changes and overall use. As I train my other counterparts it takes them very little time to maneuver through the site and how much faster it is in our daily usage, plus the time it save every nite by not having to hand write our previous spead sheets.

Pros:

the ease of use and the time it saves us

Cons:

this not a con but we are looking into data plans for our I Pads which will allow us to send data on site.

Great auditing tool

Comments: We use REPSLY to manage 50 brand ambassadors nationwide. They execute our in-store demos & merchandising visits at our 3000 accounts. REPSLY helps gives us visibly in the field & helps audit our team at the same time. It's very user friendly & customizable to our needs.

Pros:

User Friendly All-in-one

Cons:

Wish it had the ability link with quick books

Repsly Review

Comments: Repsly used to be very slow to load customers but the speed has greatly improved. I like the new function of finding nearby customers automatically, that speeds things up. Also being able to include pictures from my photo album is a nice improvement.

Pros:

Helps me remember names, and product placements.

Cons:

Some managers tend to rely too heavily on Repsly information for overall field rep management.

Repsly is awesome!!

Comments: It's the easier app with so many features to use. We use it for distribution business tracking merchandisers or sales team. Pictures and GPS work great!!

Pros:

Pictures and GPS are excellent tools to work with!!

Quality service at its best

Comments: The App is easy to use. I like that you can use it on your phone or table. I no longer have to do reports on paper. Your work is submitted and that is the end of it:

Pros:

I like the camera function. It doesn't take up space on your phone or tablet.

Cons:

Some Reps gave issues with calls dropping.

Started using this week on the back-end/admin side - overall very good!

Comments: The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it. It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem. As far as I can tell so far, back-end information is only available on the web browser and not the app itself. It would be great if I could pull back-end info while in the field instead of having to wait until I get to a pc. I've had trouble accessing one of our forms on the app itself (no issues see in browser), but haven't had time to reach out to Matthew yet - sure that it is an easy fix.