Shift Reviews

It's ok, but it needs to catch up with the competition

Comments: I think for someone new to workflow management. This was a great introduction; but now I need some major features if they want be to subscribe again.

Pros:

I enjoyed the design and tab management. Also made it very easy to separate workspaces.

Cons:

Limited features compared to its competition. Wavebox is the same price and is constantly adding new features. Plus, it also has Linux support.

Shift Served It's Purpose But Wavebox Kicked It Out of the Park!

Comments: Overall, I was satisfied with Shift to a point. Once I found Wavebox I was MUCH happier and was capable of doing everything I originally wanted to do with Shift.

Pros:

I liked the "all in one" browser technology of Shift. That's what drew me to it in the first place.

Cons:

The cost, customer service, and functionality was lacking in some spaces.

Very unreliable, keeps crashing and extremely POOR customer support

Comments: I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience. Every time I am in the middle of something or try to open a new tab the entire app would crash randomly. Specifically if I search for a document on Google Drive and open in a new tab the app would crash. It also lacks some basic features like reopening a closed tab. Their customer service would always ask you to clear all the data, restart or try a fresh install instead of actually analyzing the logs to identify what went wrong and how to fix it. I provided specific steps for them to reproduce the issue 100% of the times but very their customer support is very poor. If you are a light user it may work for you, but the main use of Shift is for power user which defeats the purpose. Back to using Chrome as my main browser.

Pros:

Easy to use if you are a light user with a couple of accounts

Cons:

Poor customer support Very unreliable and keeps crashing

Bait and Switch -- Glitchy, Invasive, and Poor Cancelation Experience

Comments: It worked for a day. It was convenient to use shortcuts to switch between accounts. Try superhuman. Absolute BS privacy policy and impossible to cancelBait and Switch -- Glitchy, Invasive, and Poor Cancelation Experience I wish i never bought this

Pros:

It worked for a day. It was convenient to use shortcuts to switch between accounts. Try superhuman.

Cons:

Absolute BS privacy policy and impossible to cancel

Love your Product, Except

Comments: I do not need to have multiple applications open to find out what is going on, Social Media, Email, internal SLACK, School applications, webhooks, git hub all in one location means that I have only a single

Pros:

Ease of use, simple. I love having all my social media sites, emails, Cloud Locations in one place. The add-ons for all the tabs really helps. I like that I do not have to have all my browser windows open.

Cons:

At the start before the update in July 2019, MS Teams worked really well. NOW, it does not work and locks up the application completely, to the point that I have no choice but to remove it from my shift. The lack of 64 Client is also an issue, I am sure with an i9 CPU processor the use of more than a 32-bit application has its limitations. But, I wish it would use more of the active CPU usage so that I can utilize this.

Focused web browser

Pros:

It has nice UI which helped organized the applications integrated with shift; It has desktop notifications; it loaded on windows startup;

Cons:

The application looks and feels like a web browser, and less as a native app. Sometimes I find myself asking why just not use web browser instead. Also technical problems (bug, crashes, blank pages) occur from time to time.

Very usefull and convinient tool

Comments: Great for everyday use, simple in setup, and helpful.

Pros:

It has tons of applications integrated that allow for setting up all work in one application. The concept of workspaces grouping different tools around for example specific project helps focus and keeping everything organized.

Cons:

For personal use, it may be perceived as pricy.

Simple, Effective, and Worth Every Penny!

Comments: Gosh, where to begin. I loved the software the minute I watched the promo. Thought it was too good to be true, then tried the free version and then fell in love and invested in the pro version - BEST MONEY SPENT. Been using it ever since I found it in early July. GREAT feature and keeps me focused and productive. LOVE LOVE LOVE the software!

Pros:

I love how it cuts down on my CPU usage. Chrome takes lots of memory and Shift seems to do the job with 1/3 of the power. I love how I can have my Whatsup, text messages, and emails all in one spot. LOVE IT!

Cons:

I would love if we can have the mute notification for longer than 24 hrs and also enable that on more than just the email.

Very happy user

Comments: Very happy. I use it every day for my personal Google account and work Google account.

Pros:

Managing multiple Google accounts with ease.

Cons:

Sometimes, I have to re-sign into my Google accounts. That hasn't happened in a while, so it hasn't been a big problem.

Great platform

Comments: Really good, saves me time and keeps me organised

Pros:

Ease of use, everything in one place and the UI

Cons:

Some windows disappear when tabbing between places

Lack of features, support, and riddled with bugs.

Comments: I am appalled that they have the audacity to raise prices despite no shipping meaningful updates or clearing out bugs that cause the app the consistently crash - numerous times a day.

Pros:

conceptually, Shift is a great idea and a reimagined way to use Chrome.

Cons:

This is easily the most overpriced, bug-riddled browser that exists. Between constant and consistent app crashes, inconsistent and poor support, and lack of any meaningful updates to the product in the past 12 months. It can and will be replaced by free options or even paid options that actually execute the true mission of Shift.

Beautiful concept; execution needs work

Pros:

LOVE that it allows me to shift (get it?) between apps and accounts without changing windows. The integration with G-Suite is helpful since I manage multiple email accounts but generally use Drive with only one (this sort of arrangement frequently causes authentication issues when implemented in a browser)--so I am able to swap between email accounts while working on a spreadsheet in my "master" account. Adore the integration with apps like WhatsApp, Slack and HootSuite--it's like having my very own personalized terminal with all of the solutions I need to get my work done efficiently. I also like that I can rearrange the stack of accounts and apps to suit my workflow.

Cons:

This software is buggy as hell. I frequently have to re-authenticate my Gmail accounts as well as apps like HubSpot, HootSuite and WhatsApp (for some reason, Slack is pretty much the only app I have noticed that does not require me to regularly re-enter my credentials). I wouldn't mind this all that much, except for the fact that Slack does not seem to talk to Apple's Keychain, so I end up having to look up my (sometimes lengthy) passwords for each account. This will sometimes happen mid-session, with no explanation. Another issue is that my Gmail accounts will routinely reload while I'm in the middle of composing a message. Again, no explanation provided, just a dialogue saying "changes you make might not be saved" and then adios! The rate at which these issues occur is high enough that I have considered abandoning the product ("why am I paying to take twice as long to write an email?"), especially since, even though I am a paying subscriber, support for these issues has been fair to middling. The latest response I received was that authentication issues can happen when the same Shift account is installed on multiple devices--which seems ridiculous, by the way, for those of us neanderthals that still have multiple computers--and that uninstalling shift on my other computers *should* fix the problem. It didn't, but I have yet to find another product worth my taking the time and effort to rejig my workflow/learn a new interface.

Useful App

Pros:

Shift allows me to manage my email inboxes all in one place without having to login to each one every single time I want to check its new content. The application itself is very easy to install and implement on your system. Really should not take more than 10 minutes all things considered. What I like the most about Shift is the easiness in which I can add an additional email or remove one that I no longer require at the moment. With the various upgraded tiers that Shift offers it also enables the app to support a multitude of additional application (other email providers and different apps that you can all integrate within your Shift platform).

Cons:

Shift often gets laggy when you open it first thing in the morning. The red notification with the number of new emails that it shows is also often not accurate. Sometimes when I have read all new emails, it would still display "8" or "14" or whatever number of new emails I had previously. I also think it is costly for what it provides.

My New Dashboard for Everything

Comments: I started out looking for a solution that would let me run multiple Gmail accounts without having to log out of one to log in to another. Shift did exactly what I was looking for.... and more. Simply by clicking an account icon, I could switch between Google accounts and have full access to ALL services in that Google account. Pretty soon, I was using Shift as my primary email client. Then I started using it as my interface to all my GDrive accounts. Then I discovered that I could add other common apps. The latest update added a built in browser. Now, I am pretty much using Shift as my dashboard for most of what I do online. It's a marvel of design that combines simplicity, ease-of-use, and powerful functionality into a single window with multiple panes. This is the front end tool that Google would have designed if it had done a better job of understanding how its products were used in the real world, i.e. multiple services across multiple accounts, combined with frequent use of other apps. The only problem I have had is that they frequently update the product, and one update became incompatible with my older MacOS. But the support people were super helpful, and within a week or so they had come up with a patch to fix things. At this point, Shift has become a more important tool in my online activities than Google Chrome, and that says a lot.

Pros:

- intuitive, simple user interface - ability to control multiple accounts in multiple apps without signing in and out - seamless integration with Google mail, drive and other services - ability to add practically any app that I might use - works on both my WIndows and Mac devices

Cons:

- would like a little more flexibility to customize the gmail interface - have had a couple of issues with newer upgrades not working with my older MacOS

Shift Review- Nice but room for improvement

Comments: Overall it has been used daily so it has to be pretty good. I experienced some bugs in browsing on the reddit extension and customer service was helpful and prompt but it still doesnt handle tons of loaded content as well as a browser.

Pros:

Nice to have a place separate than browser to keep primary correspondence/instant messaging apps... both because it means that my browser does not need to be logged in and because I don't have to log into individual accounts. I like that you have the ability to open links externally and that apps maintain full functionality within the tool.

Cons:

Some of these are particular to me, but I will start with the general stuff: - Design related... Would be nice to have a bit more customization around themes/colors/size of tabs/placement of tabs. Also the "+" button under the email accounts is a bit distracting and not necessary since I don't often add new email accounts, and often click on it accidentally. Also would be nice to be able to order your email accounts and other accounts without having to keep the primary accounts at the top and the others at the bottom... this also makes it very space inefficient since there is a big blank space between them. -Features... Not sure if this is possible given the amount of apps you plug into, but a mobile version would make this much more worth the money- frankly a game changer. Additional microsoft services would be nice... excel online (I know I can do this in the browser from the email but separate would be cool)

Shift is an amazing time saver!

Comments: I own a recording studio and I also run an artist management and consulting company. So I generally have a ton of emails that I have to keep up with as well as utilize a lot of applications and plugins with them like Hubspot and Grammarly and a ton of other programs like Gchat, asana, Buffer, Slack and a ton of others. So being able to see everything at a quick glace has been an enormous time-saver for me! It is something that I have up every day and is basically the core of my workflow. I've recommended it to several other people in my industry and show it off as often as I can. Now that I've joined the referral program, I'm really gonna try and show it to as many people as I can. Time is money in my line of work so I know if it is able to make me more efficient, then it can help just about any entrepreneur

Pros:

I love that it allows me to have all of my emails and main applications that I use on a daily basis right there in one easy window where I can easily see any notifications. Giving me that quick glance of everything saves me a ton of time. I really love the all email search feature. Running a few businesses makes it hard sometimes to remember which email sent which item so that helps me track stuff down very quickly.

Cons:

I know at least for me. Running a MacBook on 10.13.6 with great specs, it still seems to be a heavy resource hog. But I am using a ton of the applications and integrations with it. It does tend to log me out of several of my email account every few days for some reason. But I am unsure if that is a specific Shift thing or something to do with Gmail.

Work Every Penny!

Comments: Shift helps me just jump into whatever I need, FAST. At any given moment as a small business owner who has at least 20 different things going at once Shift helps me get it done. I could go on and on about the individual uses I get out of Shift. When you run everything on your own you need all the help you can get.

Pros:

It's all right there. No opening and accidentally closing browser tabs, no hunting down bookmarks or even wasting a few second typing the beginning of a website to get where you need to be. I manage multiple email accounts and use several different applications to communicate with clients and manage my business. Time is something I can never get more of so when it comes to tools and saving time even as a small business owner Shift is extremely valuable to me. Between the extensive collection of apps and browser extensions, everything is right at my fingertips. Just a few seconds can really add up over a day/month/year... It's worth EVERY single penny to me!

Cons:

I don't have many complaints about Shift except the short lag getting notifications through my Gmail accounts. I will get a ding on my phone before I get a ding in Shift. It's minor but that is the only thing I can think of that really would be anything annoying.

Shift saves significant time and works well. Not quite perfect, but still a winner

Comments: Overall very positive. It has saved me considerable time and has changed the way I use my computer each day making moving between the software platforms I use most frequently a breeze.

Pros:

The ability to keep multiple software platforms open in one screen that ISN'T my web browser is why we're using Shift. Moving effortlessly between multiple Slack channels and Monday.com alone is worth the price of admission for our company. Bringing in email and other platforms is icing on the cake.

Cons:

The fact that the email can only be setup to work with major platform email systems like Gmail and 365 is frustrating. I would also like to be able to NOT have this software pull in Gmail but there doesn't seem to be a way to turn that off. I use Shift for a lot of things, but email isn't one of them.

A Jack of All Trades Application

Pros:

I love the ease at which I can switch between my different accounts for any different purpose! It completely changed how I respond to communications, without having to log in and out of different emails. The notifications about which account has a new detail makes it even better! My business also requires the use of multiple forms of communication (e.g., email, text message, Facebook Messenger, Instagram), so to have a service that enables me to access all of those in one application so simply, it's perfect.

Cons:

My sole frustration with the software is the lack of expediency in addressing bugs. For example, ever since I upgraded my Mac to OS Catalina, Shift has encountered numerous issues that I did not previously encounter (e.g., issues with using HTML links in email, applications shutting down) I I'm still waiting for those to be addressed and they won't be for at least another week based on prior experience.

Convenient

Comments: Overall I'm happy because I'm able to access all of my email accounts and majority of the third party apps/accounts I use on a daily. Saves me time and helps me to work more efficiently since I'm working on multiple things during the day.

Pros:

The fact that you are able to connect a lot of other third party apps in one place. I manage a few businesses and have multiple emails and programs I'm in on the daily, it is nice to be able to access majority of them in one place.

Cons:

Seems like I have had more security issues since having Shift, sometimes the program times out and I have to restart the program, or it takes a little bit longer to open. I use Google Drive a lot and off and on I cannot save from Shift (download Google Docs or docs from email) directly to My Documents. I have to save it to this folder on my C Drive.

Using shift has been amazing. It is seamless in its design and allows me to manage multiple inboxes

Comments: It saves so much time and is really incredibly easy to use

Pros:

That it integrates with a wide variety of software, messaging apps and more. I love that i can easily toggle between multiple email identities as well as messaging apps. I haven't tried some of the more recent additions, but am excited to.

Cons:

It's still a little bit of a clunky UI and I wish there were more app integrations (like airtable). I also wish I could visually customize the appearance a bit more.

Extremely Useful!

Comments: Super positive experience. I'll continue to use it for the foreseeable future.

Pros:

This tool is extremely helpful. It's my daily mission control. Coordinates all communications (email, sms, etc), evernote, calendars, google drive, etc. It absolutely rocks. And yes, I'm saying this and I still pay for it!

Cons:

Sometimes I get logged out when updating, but when I log in I get all my apps back. I think this is great.

Condensing a work pc into software

Comments: My overall experience with Shift has been positive. The ability to disconnect me from work is critical.

Pros:

The thing I appreciate most about Shift is the fact that it acts as my work PC, on my personal PC. I have it open all day and use it for communications via email, Discord, Tweetdeck and Linkedin. When I'm done with my day, I simply close the app and I don't have to worry about alerts or pings while I'm using my PC for personal matters. It helps create an easy way to disconnect from work.

Cons:

Shift can be very resource intensive if you leave it open. At times, this has slowed my PC down significantly, requiring a reboot.

Manage Multiple Accounts in One Place

Pros:

Shift let's you manage multiple email (and other) account within the software, which makes it a very useful service for many professionals including myself who use multiple email accounts on a daily basis. It notifies you when new data arrives. Easy to add new accounts.

Cons:

Only cons is that many services require you to upgrade to the most expensive tier of the software.

There are still a few specific features I really want from Shift, but customer service is great.

Comments: It's an easy way to manage my email and appointments.

Pros:

I really like the way it looks for me to be logged into multiple accounts and have access to mail and calendars for these accounts. I also really like that Boomerang is now usable within Shift. The customer service has been spectacular, and always very responsive.

Cons:

I use Google Calendar for meeting reminders and want notifications from calendar, WITHOUT getting notifications from email. I want to be able to select only certain notification types instead of all notifications for any account. This is a big deal to me, and I've had to use another app for calendar reminders that I really don't like at all.