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About Productive

Get full control over your agency’s operations with Productive, the all-in-one agency management software.

Learn more about Productive

Pros:

Most of the tools you need to manage an agency in one. If you want to run your agency the Productive.io way, this tool will integrate your whole business.

Cons:

The design could use some polish. No notes on individual tasks.

Productive ratings

Average score

Ease of Use
4.4
Customer Service
4.7
Features
4.4
Value for Money
4.6

Likelihood to recommend

8.9/ 10

Productive has an overall rating of 4.6 out 5 stars based on 95 user reviews on Capterra.

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Filter reviews (95)

Nazirul
Nazirul
Managing Partner in Malaysia
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Core functions are great - would be better with more

5.0 3 years ago

Comments: Best experience hands down comes from the account management team, which deals with our issues swiftly and effectively. Almost every SAAS has 1 or 2 key differentiators, but Productive stands out in terms of their support and dedication to ensuring a positive customer relationship experience

Pros:

Everything is all in one place without the need of multiple softwares

Cons:

Some features that are a no-brainer (eg. tracking non-billable proposal hours) should have been able to be directly tracked from the sales function instead of having to be tracked as internal hours. But these are nitty gritty details which should make way to Productive sometime in the near future

Ian
Founder and Director in UK
Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Everything we need in one platform

5.0 12 months ago

Pros:

Productive includes all the features we wanted and nothing we didn't. We used ClickUp for some time, but found it was hard to use and customise to our needs. Productive gives us the tools we need to keep projects on track and assigned to the right people and gives us business metrics that keep us aligned and on-point. It's been a game-changer for us, and we can only see it getting better.

Cons:

Productive is expensive, especially as you add more users. Other products are cheaper, but they aren't tailored to what we need, so they end up costing in other ways.

Simon
CEO in Denmark
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Disappointing reporting clutter and slow service

2.0 2 years ago

Comments: Very bad. They promise a lot, but it seems that it's not possible to actually produce the reports that they promise to be able to.

Pros:

What I like most about productive is the Dark mode. They nailed that frature.

Cons:

Useless reports. Customer service. Clutter of code. Buggy.

Thomas
Finance in Netherlands
Internet, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

happy customer

4.0 3 months ago

Comments: Great,
Project administration has gone to a higher level thanks to productive

Pros:

Very friendly interface. Loads of reports possibility's quick with update's and support

Cons:

forcing update's without informing. This is now taken care of.

Clifton
Owner in US
Graphic Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great project/task management product!

5.0 last year

Comments: Implementation was easy with the Design team and easy with clients once they were trained a bit on the product. Overall my team likes Productive way better than previous Project Management tools we've used. The reporting has also been amazing! Seeing how profitable the company is as a whole and each employee. That's a game changer!

Pros:

Project managemement, task management, time tracking, invoicing, there isn't much I don't love about Productive!

Cons:

I wish there was a way to better implement email into the product. Right now email and Productive are separate. Having them tied closer together would help eliminate on additional product.

Verified Reviewer
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Every tool you need for an agency

5.0 3 years ago

Comments: It's a great tool and the only one we found that ticks all the boxes for our business.

Pros:

Fully-featured with a continually improving product roadmap and excellent customer support.

Cons:

Sometimes it's difficult to work out how much budget is remaining as the calculations don't always tally with my own figures. Some nuances in how the calculations are done I think. Some features have started to move to the 'premium' tier.

Benjie
Founding Principal in US
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Fantastic Support Team

5.0 3 years ago

Comments: I love it. I've looked at other tools, and turned them down simply because of their lack of reporting and all-in-one capabilities. Despite smaller features like automation, note taking, and dependency being really attractive.

Pros:

We love that this tool is agency management in one tool! We can track projects / tasks, as well as record employee PTO, schedule work to manage capacity, and bill ALL IN THE SAME PLACE. Customer support is responsive and immensely helpful. Especially for explaining the parts of the tool that applies to areas outside our expertise (like finances).

Cons:

The list layout leaves things to be desired in terms of design and organization of information. Would love to see automation, and the ability to mark tasks as dependent on / blocked by others come to the tool. The note taking tool is really basic and not co-write-friendly.

Robert
Robert
Owner in Canada
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Gave me a running start

4.0 5 years ago

Comments: I use Productive for my day-to-day operations and was able to do an integration with Trello using their API. This makes my invoicing a breeze and allows me to give time reports to my customers. There is a ton of other features (sales pipeline, scheduling, financial reports) I am not using, but just for the small part I am using, it is a big time saver.

Pros:

Productive has: - comprehensive feature set - ease of use - a tutorial to get you familiar with the different modules of the product - a decent price - customers can access the platform (when you grant them access) - an API to allow integrations with other components - responsive support (some bugs get fixed really fast)

Cons:

- some structure elements may not be an exact match to your business (like with any product) - support is only during business hours, being a solo entrepreneur, problems don't always happen between 9-5 Monday-Friday - support could benefit from a ticketing system instead of a chat-based system - the task component have few features when compared with Trello. Strange for a company that brands itself as "more powerful than Trello and simpler to use than Jira" (https://www.productive.io/tour/project-management/).

Franka
Project Manager in Croatia
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A great tool for multiple purposes

5.0 12 months ago

Comments: I really like Productive and would be happy if we continue using it.

Pros:

I like how Productive has a lot of features and is still pretty simple to use. The logic behind everything works great almost always, and for me it became a tool that I use daily without much thought. I see great value in that. I also appreciate the documentation and the whole team behind.

Cons:

Tasks are maybe still a bit sloppy, but maybe it's just because of the way we use it in the company. I'm not really sure.

Daniel
Digitalization Officer in Austria
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Divante, Daniel Darangowski review

5.0 last year

Pros:

The whole scheduling structure: Company -> Project -> Budget -> Service -> Scheduling. It gives us a lot of flexibility.And the team is awesome! Super easy to reach, very helpful with and with amazing attitude <3

Cons:

Insights are pretty complicated if we want to connect data from different sources. THough I know it is a challenging topic

Rob
COO in UK
Public Relations & Communications, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

All-in-one capacity and resource planning tool

4.0 3 years ago

Pros:

Productive gives us an all-in-one view of our current and forecasted capacity, ideal for tracking team time, availability and profitability. Lots of insights available to help inform our business and excellent and reactive customer support team

Cons:

We've had to implement a number of workarounds as it wasn't really designed for PR agencies with monthly retainers, more for project-based resourcing at ad/creative agencies. Also the holy grail is to link time (hours) and money (billings) into one view rather than separating them out - that is apparently in the roadmap but has been for a while!

Jeff
Founder / Creative Director in US
Media Production, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Game Changer

5.0 5 years ago

Comments: Productive has helped our team be more efficient on time and stay on budget. From an owner perspective, it has allowed me to closely monitor profitability, which I had slacked on before.

Pros:

The thing I liked most is the speed and design of the UI/UX alongside the feature set. We have tried most PM tools and this covers all that and more to help us run more efficiently and see the data we need.

Cons:

I would really have to dig to find something I didn't like about the software. Most of the issues fell on me at the beginning with ways I should have been operating my agency before getting on Productive. So really there is nothing that I dislike.

Katherine
CEO in US
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Party For Our Planet LLC

5.0 last year

Comments: 10/10 would recommend to anyone leading a team, or who just wants to stay organized

Pros:

Great for staying organized for large multi purpose businesses

Cons:

Is not integrated with social media as it could be

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Productive.io review

4.0 2 years ago

Pros:

Frequent updates and changes to the platform. It's getting better with every update. Has great customer support and makes collaboration really smooth!

Cons:

Milestones could be a little clearer, but there is nothing I dislike about Productive.io. Productive.io is better with every update.

ana
ana
Sales associate in US
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The definitive tool to manage and optimize.

5.0 last year

Comments: I love it because being able to manage tasks, track time, share documents and plan resources from one place has greatly simplified the way I work.

Pros:

I love the reporting system that provides me with actionable data so I can make more informed decisions and optimize profitability.

Cons:

I sometimes have difficulty customizing certain aspects of the platform especially when it comes to the user interface.

Zen
Zen
CEO in Sweden
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Productive is integral to our success

5.0 3 years ago

Comments: Exceptional.

Pros:

The features are designed for an agency so we use most of them, all day, every day. What we really like is: 1. The user interface is superb - intuitive and fast to use. The best we have seen. 2. Help files and customer services is excellent. There hasn't been a question without a really satisfactory answer. There isn't another system we use that is anywhere near as easy to use as Productive is. Remote working puts more pressure on the system and it has supported the team now spread out over thousands of miles.

Cons:

Not much - would like slightly more customisable templates to allow us to add more text and graphics to them.

Wessel
Project manager in Netherlands
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Complete product and A+ customer service

5.0 4 years ago

Pros:

I've used Productive for the past 7 months and it's been very, very helpful. As a project manager it offers you a great way to keep an eye on your running projects, upcoming deadlines, internal planning and much, much more. Besides that I must say that the customer service offered by Productive is the best I've experienced in my career so far. [SENSITIVE CONTENT HIDDEN] and his team are simply amazing, doing a great job assisting your every need and are more than happy to jump on a video call to help you out when needed. When asked to help me with a financial overview by using 'Insights' [SENSITIVE CONTENT HIDDEN] immediately took the liberty to create some overviews to show me what Productive is capable of which helped me out a lot.

Cons:

In all honesty I didn't miss a feature. The team is constantly updating Productive as it is and if you have useful feedback they'll implement this within a few months. It's perfect.

Bojan
Head of Marketing in Croatia
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Greatest agency management software

5.0 3 years ago

Pros:

Productive enables me to keep everything in one place; all the way from ideation, budgeting, project management to expense tracking. It strikes the right balance between powerful features and ease of use. I love using Productive, especially features such as Insights which really position it as a unique tool on the market.

Cons:

Productive is best utilized when the entire organization is actively using the tool. Buy-in from most if not all internal stakeholders is highly recommended.

Ida
Customer Experience & Digital Advisory Leader in UK
Verified LinkedIn User
Accounting
Used the Software for: 2+ years
Reviewer Source

Excellent all-in-one tool for productive running of the company. From sales to invoices, with all of

5.0 7 years ago

Comments: productivity

Pros:

I've implemented Productive as a project management tool into my company ENTG 3 years ago. We are providing numerous digital services to our clients and big chunk of that is also production. When I tried it it was still in the early phases but basics as task and time management and contacts were covered. Since then, Productive had upgraded by listening to it's users like us into a tool that you can use for running a whole organization. We have our sales pipeline, our project management and profitability reports, scheduling from recently and even invoices creation through 1 click. Would really warmly recommend it to everyone that don't feel like bothering and paying to 5 different systems in order to get the same results that Productive can make in just one.

Cons:

Mobile app is still not performing in the optimium experience like the web app, but it's still very usable and improving daily.

Jaka
Product Designer & Owner in Slovenia
Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A good but expensive option

4.0 3 years ago

Comments: It's good but certain aspects could be improved.

Pros:

I like the split of booked and billed hours, as well as the ease of invoicing

Cons:

It's very expensive compared to similar products. The mobile app is clunky.

Nancy
Marketing in Cayman Islands
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Productive is my favourite teammate

5.0 3 years ago

Comments: We've been using Productive for years and its been great seeing capabilities improve and grow - its functionality keeps getting better.

Pros:

There are so many features packed into one tool making my job easier and more organized.

Cons:

Sometimes it's a bit glitchy when trying to schedule projects in the far distant future.

Jonathan
Director Of Operations in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Productive Is Awesome

5.0 5 years ago

Pros:

I've been in the advertising marketing business on the operations side for over 25 years. I've seen and used lots of Project/Financial/Resource Management software in my day, and this is by far the best one I've used. It It was easy to set up, user friendly and has great, actionable data.

Cons:

The only con is the way hours are entered into the Resource Scheduling area. Its requires manual calculations that are a bit laborious.

Jane
Owner in US
Used the Software for: 6-12 months
Reviewer Source

Nice interface and easy to use, lots of features

5.0 7 years ago

Pros:

The interface is exactly what I need, easy to use and find what I'm looking for. Also allows the team to communicate with the client and get feedback. You can assign tasks, view the calendar, upload files, and I like that you can reply via email and that there's Time Tracking included. Also like that there's a free 30 day trial that doesn't require you to add your credit card. One thing that really stands out from the rest is the Sales section, you can see where you've submitted Proposals (including estimate amount) and see them 'In Negotiation' so you can keep track of projects that aren't even started yet - and then convert them to Projects.

Cons:

The fact that they charge per user is not all that great because the amount of users changes all the time, depending on the project, so there's no way to plan your monthly budget (if you're a small company that matters).

Vibor
CEO in Croatia
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Professional. Approachable. Friendly. Helpful.

5.0 7 years ago

Pros:

It really has the potential to unify the agency processes and eliminate the need for several tools. It brings together time tracking, project management, CRM and sales, financials, invoicing. One of the really cool options is the fact that you can use as much or as little features that you need. You adjust the software to your sales and business process not the other way around. A special hat-tip goes to the support team. They were readily available, helpful, really went an extra mile to help out, even came to our office and did a presentation and training even before we signed up for the software. I am in this industry for more than a decade and rarely does one see support team with so much passion about their product and their willingness to explain all the possible details. Highly recommended!

Cons:

In some rare occasions there are minor issues with synchonisation between time entries made from the website, mobile app and desktop widget. However, when we reported those issues, team was quick to fix them and continiously offered help.

Mauricio
Founder in Argentina
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tool, but a bit expensive

5.0 5 years ago

Pros:

Productive worked great for us at the beginning, and really helped us to keep track of our projects and costs.

Cons:

Pricing was a bit high compared to other tools and there were some features missing like real time board updates.