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About ZeroBounce

ZeroBounce is a 99% accurate email validation and deliverability service that helps you reach the inbox and maximize email engagement.

Learn more about ZeroBounce

Pros:

The core product itself is simple and easy to use.

Cons:

The initial setup is quite difficult to understand.

ZeroBounce ratings

Average score

Ease of Use
4.7
Customer Service
4.7
Features
4.7
Value for Money
4.6

Likelihood to recommend

9.1/ 10

ZeroBounce has an overall rating of 4.7 out 5 stars based on 458 user reviews on Capterra.

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Filter reviews (458)

Dan
Dan
Sr Manager - Business Development in India
Verified LinkedIn User
Program Development, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Highly Recommended

5.0 5 months ago

Comments: Good So far, However need more proper check on email validation

Pros:

Good with Email Validation and Bounce Checks

Cons:

Validation should be more enhanced i still get bounce backs after extracting verified file

ZeroBounce Response

4 months ago

Thank you for your feedback, Dan! If you have any doubts about your results, please reach out to -- we're always happy to take a look and clarify any confusions. Via the chat box, you can reach one of our experts at any time, 24/7. Thank you for reviewing us.

Vishal
Salesforce Consultant in India
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Efficient Email Validation

5.0 4 months ago

Comments: It is a great experience to integrate the ZeroBounce APIs with other CRM solutions.

Pros:

a. Email validation without any delay and accurate information. b. Emails are validated at a high frequency without any downtime. c. Credit consumption methodology is flexible according to business perspective d. Able to add multiple checks and validation using the user-friendly UI. e. Great customer support while stuck with an issue related to API schema. f. Easy to integrate with all APIs, with other app integration easy to implement.

Cons:

a. Need to increase the bulk email validation limit. Currently, the limit is 100, so we can only validate 100 emails in bulk at a time. b. Need to increase the limit for making API calls per minute, especially when working with large data volumes, as we need to adjust waiting times accordingly.

ZeroBounce Response

3 months ago

Vishal, we appreciate your detailed review - thank you! Also, we've passed your feedback along to the tech team. Thank you, and hope you continue to enjoy the benefits of ZeroBounce!

Vijendr
Vijendr
Sales Manager in India
Verified LinkedIn User
Insurance, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

An average email verification tool.

3.0 2 years ago

Comments: My experience was neither very good nor very bad. It is an average software.

Pros:

The user interface of ZeroBounce is quite good. A normal user can easily use its functionality.

Cons:

I found difficulties during validation of large data sheets. It took lot of time and sometimes I used to redo the process 2-3 times to get the complete results. I also didn't find its accuracy as per my requirements.

ZeroBounce Response

2 years ago

Thank you very much for taking the time to review us, Vijendr! We appreciate your feedback. If you feel like your results weren't 99% accurate, we're more than happy to allow you to validate your list again. Our email validator has a money-back guarantee. Please reach out to us anytime, we're available 24/7 and would love for you to get the best experience and results with ZeroBounce.

Jose
Developer in Panama
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fight against bad traffic

5.0 8 months ago

Comments: Overall the experience is excellent, if the price could more affordable or maybe give more email points for the price I think should be enough

Pros:

Any user with experience in sending email will understand my words below: * Bad Traffic * Bots * Bad reputation * Bad emails Thanks to zerobounces You're going to decrease bounce rate almost 0 and your ESTMP / SMTP will thank you for that. * Good communication * Good and Excellent performance API not doubt. * Good API handling, Incredible description in all JSON callback.

Cons:

The price is a little bit expensive, but I think it's worth it.

ZeroBounce Response

8 months ago

Jose, we thank you for your candid feedback! Glad to hear ZeroBounce is helping you keep bad data off your email lists and land your campaigns in the inbox!

Ryan
Operations manager in US
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best decision

5.0 5 months ago

Comments: Greatly improved my delivery. Went from 17% rejects to 1% on my email campaigns

Pros:

Very fast and easy to use with no training.

Cons:

No cons yet. Everything works as expecte.

ZeroBounce Response

5 months ago

Those are some great improvements, Ryan! Glad to hear our software made a difference. Thank you very much for the kind review.

Mary
Lead Generation Specialist in Philippines
Outsourcing/Offshoring, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

ZB Support Experience

4.0 10 months ago

Comments: I was completely amazed by the level of assistance provided by the customer chat support. I think I'm so pleased because the answers I was hoping for were not only provided but exceeded my expectations. Our conversation was quite lengthy because I had some very specific questions that required detailed answers. The representative even shared articles with me to refer back to and sent links to guide me through the necessary steps on the webpage.

Pros:

Chat Support -I was fortunate to have a patient support representative who didn't rush our conversation, even when there were delays in my responses. I received thorough answers and left fully satisfied. KB (Knowledge Base): -My interaction with Netflix's KB greatly assisted me in selecting appropriate keywords. Netflix boasts the most user-friendly KB interface, with ZeroBounce as a close contender. Navigating and searching for articles to address inquiries is a breeze. I love that it includes screenshots and videos, which helps in following the instructions as easily as possible. UI (User Interface): -The UI is intuitive, making it effortless to comprehend its functions and follow instructions. Its visually appealing design is exactly what I seek in a product.

Cons:

I am a new user, and right now it serving me with its purpose. I'm not very tech-savvy, so all that technical jargon doesn't really resonate with me as much as it might with others.

ZeroBounce Response

9 months ago

Thank you for taking the time to review us, Mary! We appreciate your feedback and hope you continue to enjoy using ZeroBounce.

Karl Frederic
Karl Frederic
Development and product manager in Estonia
Verified LinkedIn User
Financial Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great API, good customer support

5.0 4 months ago

Comments: I had some problem with API and within minutes they replied and helped. This tool is great for fraud prevention to pre verify e-mails if they are even real.

Pros:

Great customer support and very easy API integration

Cons:

If there would be little more info about the e-mail scoring

ZeroBounce Response

4 months ago

Thank you for your feedback, Karl! We appreciate it and hope you continue to see great results using our API.

Juan
Director of Client Relations in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Gets the Job Done

5.0 5 months ago

Comments: ZeroBounce deliuver exactly what they promise. Perfect for those that need to clean up an email list before sending blast emails.

Pros:

Easy to Use Dashboard Good Pricing Emails are Validated into several categories

Cons:

Must pay extra to to score catch-all emails, emails validations get deleted after 30 days

ZeroBounce Response

5 months ago

Many thanks for reviewing us, Juan! Your feedback is so helpful.

seth
ceo in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Love Zero Bounce!

5.0 4 months ago

Comments: Love it - very useful tool in this day and age

Pros:

It is super easy to use and quick to generate results

Cons:

It is a little aggressive in terms of how many it scrubs

ZeroBounce Response

4 months ago

Thank you so much for the kind review, Seth! We appreciate you and hope you see great success with your campaigns.

Shweta
Manager in India
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Better tool to get right audience.

4.0 5 months ago

Comments: I have run so many successful campaigns with help of zerobounce.

Pros:

Data accuracy. It gives correct results of databsae.

Cons:

Email finder tool doesn't work as validator work.

ZeroBounce Response

5 months ago

Thank you for your feedback, Shweta! We appreciate it and hope you continue to see great ROI from the campaigns you send!

Cerezo
Operational Manager in Netherlands
Entertainment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Would recommend

5.0 3 months ago

Pros:

Very clear pricing, and the customer support is really good. No extra needed questions, just people that know the systems and things that can happen!

Cons:

Like al SaaS platforms, it feels like it should not work, design wise. Would love if there is a more natural website build, then the one build for sales1

ZeroBounce Response

3 months ago

We appreciate your candid review, Cerezo! Thank you, and we've passed your feedback along to the team.

pratik
Senior Research Analyst in India
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

I will give 10 out of 10

5.0 last year

Pros:

Easy sign-up process, Great pricing2Amazing customer service2Comprehensive set of features to help businesses improve the accuracy of their email lists3Best email validation software4Helps ensure email messages reach real people5Helped a company reduce their bounce rate to almost 0% 5Accurate, fast, and reliable email validation and deliverability tools5Created to ensure that companies sending complex and high volume emails avoid deliverability issues6

Cons:

Limited free trial with restrictions on the number of email verifications or access to certain features

ZeroBounce Response

last year

Thank you for reviewing us, Pratik! We appreciate your feedback.

Pamela M
Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great product

5.0 last year

Comments: Excellent product. Glad I found it a few years ago.

Pros:

Easy to use, inexpensive, and helps quickly clean up lists. Recommend.

Cons:

Nothing con. Great product. Recommend it.

ZeroBounce Response

last year

Pamela, thank you so much for the great review! It's good to hear you haven't found any cons and that our software is helping you!. We appreciate your feedback!

Oscar
CEO in Mexico
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Zero Bounce - Excellent Tool

5.0 9 months ago

Comments: Excellent. I will recomend it to all my colleagues in digital marketing.

Pros:

All. Excellent technical skills and excellent customer support.

Cons:

Nothing bad. All is good. The interface is very friendly.

ZeroBounce Response

9 months ago

Thank you for your kind feedback, Oscar! We appreciate it.

Charles
Charles
Director in Singapore
Verified LinkedIn User
Publishing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

One of the Top Email Verifier App

5.0 2 years ago

Pros:

There are several aspects that I appreciate about this service. Firstly, it is exceptionally precise, and I have not encountered any problems with email bounces. Secondly, it is user-friendly, where you simply upload your email target file, receive an analysis, and new lists divided into good versus bad email addresses.

Cons:

I don't really like the user interface, which appeared outdated. Furthermore, the process may seem sluggish. Although the price is slightly high, there isn't much to criticize since the service delivers a satisfactory output, which is an essential requirement.

Alternatives Considered: Clearout and Bounceless

Reasons for Choosing ZeroBounce: Better Results

Switched From: Unbounce

Reasons for Switching to ZeroBounce: Showing good results in every verifications

ZeroBounce Response

2 years ago

Thank you for reviewing us, Charles! We appreciate your feedback. Also, we hope you got a chance to log in after our relaunch - the interface is brand-new and more intuitive. Much success with your email campaigns!

Liesel
Owner in US
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

Fabulous tool for email marketers for small batch emails for small firms

5.0 2 years ago

Comments: Just started using it. easy to use and great for small firms who don't have the budgets of a large firm but also need to scrub their newsletter sign ups of bots

Pros:

I love that the first 100 emails to be verified are for free. It tops up each month. Now I ahve a place to verify suspicious newsletter sign ups so that my email lists are botfree

Cons:

I like everything. I haven't used it long enough to say

ZeroBounce Response

2 years ago

Leisel, we're glad to hear you're finding ZeroBounce to be fabulous! Thank you so much for reviewing us.

Puneet
Manager in Australia
Marketing & Advertising, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Bulk Email Validation

5.0 2 years ago

Pros:

Easy process and support services are very good.

Cons:

Account representatives works in US timezone but support staff is available 24/7.

ZeroBounce Response

2 years ago

Thank you for reviewing us, Puneet! Your feedback is valuable and we appreciate it.

Bala
GENERAL MANAGER in India
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

"The Best Email Validation Software"

4.0 3 years ago

Comments: Setup was quick, API usage was simple, extensive information was returned, and the support crew was very efficient and responsive. After evaluating four other options, we decided on ZeroBounce and have not been disappointed.

Pros:

We chose ZeroBounce after evaluating a number of email verification services for a client who wanted to reduce bounce rates. We chose ZeroBounce because they provided some of the most accurate results and were fast to offer our firm exceptional discounts. Unlike some of the others, I loved how their sales staff were not excessively pushy and truly gave us room when we were making our decisions. They have excellent documentation on their website that educates users not only about their programme, but also about email marketing in general. With their validation services, they also provide free name appending. Finally, they offered a few unique features that I hadn't seen on other email validation services, as well as 1,000+ free credits to begin started.

Cons:

The only disadvantage we discovered was that the programme can be a little sluggish at times, but this is tolerable because our testing revealed that even though the service took a little longer to run, the outcomes were superior. To me, this simply means that it takes longer since it is subjected to more thorough validations.

ZeroBounce Response

3 years ago

Bala, it's great to hear about your results! We love seeing you succeed, and thank you very much for taking the time to share your feedback!

Rajat
Manager Delivery and Operations in India
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

ZeroBounce Review

4.0 2 years ago

Comments: Overall nice platform for bulk email verification

Pros:

The bulk upload feature is useful and get the email verifications in minutes

Cons:

The result file is not in the same sequence with the uploaded raw file, resulting into manual effort

ZeroBounce Response

2 years ago

Rajat, thank you for reviewing us! We're glad to hear you're finding ZeroBounce useful.

Doriangel
Doriangel
Analista de la Unidad Casos de Salud in US
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Keeping your Mail clean of unwanted information is possible

4.0 6 years ago

Pros:

If I had found out before that it was possible to keep my mailbox free of spam I would not have believed it, this software is quite simple, easy to use and very fast. In addition, it is not necessary to be using it all the time, since, with only authorizing it, it begins to make the cleanliness of your mail account. One of its greatest benefits is the saving of space that begins to be noticed immediately.

Cons:

One of the features that makes me doubt is the security of my information, I'm still testing its operation, but I think it's the only point that makes me doubt.

ZeroBounce Response

6 years ago

Mrs. Miranda León, thank you for sharing your feedback here, we appreciate it! We understand your concerns regarding the security of your information. Also, we'd like to let you know that ZeroBounce is one of the most secure email validation services on the market. We use military-grade encryption codes to protect your data, and have acquired several certifications to attest our compliance with international data protection laws. You can learn more about it here: https://www.zerobounce.net/docs/#data-protection Best, Team ZeroBounce

Emin
Emin
Customer Relations and Sales assistant in Germany
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

useful product for email validation and email filtering activities

4.0 5 years ago

Comments: For all size companies, a very useful software to carry out email marketing solution by identifying email lists and spam domains. Clean a database from inactive email addresses and improves validation and inbox placement scores. With a suitable subscription price, the software will increase the effectiveness of customization.

Pros:

1) Very productive and effective integration with alternative Softwares such as Goggle sheets, Asana, Autopilot due to my work experience. 2) The filtering feature allows you to obtain the updated email without spams or bugs which is effective to keep customers' satisfaction high and not waste time on workflow. 3) A well-constructed security system lets you not to be worried about data privacy and anonymity of information on emails.

Cons:

1) Whether the processor of your computer is not that much strong at office, the software can work slowly. However, if you keep your device up to date, then I believe there should not be a problem. 2) There are some limitations concerned with a free trial version: a) only 5 free email sending option in a day. As a result, another colleague uses 5 free email, then you wont have the same option; b) There is only one chance to create one account with the name of the company. In free trial version, it is limited, maybe it is different in a paid version.

ZeroBounce Response

5 years ago

Hi, Emin Many thanks for reviewing us! We're glad to hear ZeroBounce is helping you. You can add several team members to your account -- even if it's a free account. Please reach out to us if you need help. :) Wishing you success with your list!

Wulliams
Wulliams
Coordinador de Promoción y Gestión Patrimonial in Venezuela
Verified LinkedIn User
Arts & Crafts, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Unsurpassed software

5.0 6 years ago

Pros:

Zero Bounce is my ideal complement at work. I receive and send many emails daily with information about the services we provide in our work, as well as sending confidential information to my bosses, and reports on the development of our activities in cultural promotion; to achieve all this I use Zero Bounce as I can set filters of verified email addresses, make anti-spam filters, mail filters that enter my inbox. All these functions make it possible for me to work with a lot of security in my email. Zero bounce is wonderful software for me.

Cons:

A software that I have used at all times and I have taken advantage of each of its tools reaching the conclusion that this software is perfect for me and has no defects that make me change software. Zero Bounce is phenomenal software that fits very well in demanding work environments.

ZeroBounce Response

6 years ago

Mr. Castellano, we're so glad to hear that ZeroBounce helps you. Thank you very much for your kind review! Best, Team ZeroBounce

Mike
Mike
CEO in Canada
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

ZeroBounce The Best Tool Online Email Verification Tool

5.0 6 years ago

Comments: ZeroBounce is the best tool I have found to verify business emails. ZeroBounce verified the name of the person the email belonged to which was an asset for our email campaign. Zerobounce supports verifying email domains like Hotmail, Gmail, Yahoo, and Outlook. ZeroBounce is an essential email tool I would recommend to any business. Optimal email management has been achieved.

Pros:

ZeroBounce is accurate, affordable and easy to use. ZeroBounce has an excellent email filter which allows us to filter unwanted and spam emails. ZeroBounce filters spam and malicious emails keeping our business safe. Junk mail has been virtually eliminated. ZeroBounce runs silently in the background which is an asset.

Cons:

The versatility of ZeroBounce hasn't given us any issues. I can't find anything that detracts from using this product.

ZeroBounce Response

6 years ago

Mr. Mueller, thank you very much for taking the time to share your experience! We're glad our system can be of such use to your company. It's a pleasure to serve all of you at DataPro International!

awogor
awogor
Editor In Chief in Nigeria
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

To Deliver My Emails to Inbox and Get them Opened, I choosed ZeroBounce

5.0 5 years ago

Comments: Zero Bounce customer service is one of it's kind and has helped my emails get opened with over 80%/100 as compared to before that I hadly get a 25% open rate.

Pros:

So, as the name ZeroBounce implies, it's been helping me to archive zero bounce on all my emails sent to my recipients for our marketing projects. Zero Bounce helps you verify valid emails in your list to avoid bounces when you send your emails in email campaigns. It assists you in separating the bad ones from the good ones and allowing you to import them separately to your pc before using them. By this, you can be sure that your emails will get straight inside your recipients inbox.

Cons:

It's lacking any disadvantages right now as all the features me as a digital marketer requires to verify my emails has been made available by Zerobounce.

ZeroBounce Response

5 years ago

Matthew, thank you so much for your detailed review! We're glad to hear ZB is helping you and hope you continue to use the service.

Verified Reviewer
Verified LinkedIn User
Higher Education, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Your Emails - Clean.

5.0 6 years ago

Pros:

Zero Bounce is an e-mail “cleaner”. It helped me clean out all the spams, bots and other unnecessary e-mails. The software is easy to use and understand. Once you have inputs on which type of e-mails are for keeping, the software then cleans out the inbox and other e-mails. It is amazing on how easily you can manipulate the software in order to keep the e-mails you want. It has been more than helpful since I receive more spam messages than actual e-mails. Also, Zero Bounce segregates my e-mail depending on its sender.

Cons:

Not much negative to say about Zero Bounce at this point.

ZeroBounce Response

6 years ago

We are grateful for your review, thank you! Best, Team ZeroBounce