About ZeroBounce

ZeroBounce is a 99% accurate email verification, scoring and deliverability platform helping businesses improve their inbox placement.

Learn more about ZeroBounce

Pros:

The core product itself is simple and easy to use.

Cons:

The initial setup is quite difficult to understand.

ZeroBounce ratings

Average score

Ease of Use
4.7
Customer Service
4.7
Features
4.7
Value for Money
4.6

Likelihood to recommend

9.1/10

ZeroBounce has an overall rating of 4.7 out 5 stars based on 414 user reviews on Capterra.

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Filter reviews (414)

Charles
Charles
Director in Singapore
Verified LinkedIn User
Publishing, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

One of the Top Email Verifier App

5.0 2 weeks ago New

Pros:

There are several aspects that I appreciate about this service. Firstly, it is exceptionally precise, and I have not encountered any problems with email bounces. Secondly, it is user-friendly, where you simply upload your email target file, receive an analysis, and new lists divided into good versus bad email addresses.

Cons:

I don't really like the user interface, which appeared outdated. Furthermore, the process may seem sluggish. Although the price is slightly high, there isn't much to criticize since the service delivers a satisfactory output, which is an essential requirement.

Alternatives Considered: Clearout and Bounceless

Reasons for Choosing ZeroBounce: Better Results

Switched From: Unbounce

Reasons for Switching to ZeroBounce: Showing good results in every verifications

Hertza Response

last week

Thank you for reviewing us, Charles! We appreciate your feedback. Also, we hope you got a chance to log in after our relaunch - the interface is brand-new and more intuitive. Much success with your email campaigns!

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Best Email Validation Application

5.0 3 years ago

Comments: Our overall experience with ZeroBounce was great. They gave us everything we needed when we were choosing which vendor we wanted to go with and were not overly pushy on the sales side - not to mention they have a great product. The documentation they provided free on their website actually helped us understand things that had nothing to do with their software but just email marketing in general, so that was really great.

Pros:

We chose ZeroBounce after doing testing of multiple email verification companies for a client that was looking to improve bounce rates. The reason we chose ZeroBounce was because they had some of the most accurate results and were quick to offer special rates for our company. Personally, I really appreciated that their sales reps were not overly pushy and really gave us space when we were making our decisions, unlike some of the other ones. They have really good documentation on their website which educates people not only on their own software, but only email marketing in general. They also offer free name appending with their validation services. Lastly, they had a few special features that I had not seen offered on other email validation sites and offered 1,000+ free credits to get started.

Cons:

The only con we found was that the software can run a little slow at times but this is acceptable because from the testing we did, it showed that even though the service took a bit longer to run - the results were better. To me, this just says that the reason it takes longer is because it is going through more extensive validations.

Alternatives Considered: XVerify and QuickEmailVerification

Reasons for Choosing ZeroBounce: We were looking for better email validation results and real-time verification for lower prices.

Switched From: Melissa Data Quality Suite

Reasons for Switching to ZeroBounce: Price and testing results combined were more favorable.

Hertza Response

3 years ago

Thank you very much for your in-depth review! We appreciate it and wish you success with your email marketing! Team ZeroBounce

Vijendr
Vijendr
Sales Manager in India
Verified LinkedIn User
Insurance, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

An average email verification tool.

3.0 4 months ago

Comments: My experience was neither very good nor very bad. It is an average software.

Pros:

The user interface of ZeroBounce is quite good. A normal user can easily use its functionality.

Cons:

I found difficulties during validation of large data sheets. It took lot of time and sometimes I used to redo the process 2-3 times to get the complete results. I also didn't find its accuracy as per my requirements.

Hertza Response

3 months ago

Thank you very much for taking the time to review us, Vijendr! We appreciate your feedback. If you feel like your results weren't 99% accurate, we're more than happy to allow you to validate your list again. Our email validator has a money-back guarantee. Please reach out to us anytime, we're available 24/7 and would love for you to get the best experience and results with ZeroBounce.

Vineet
Owner in India
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Helped me reduce email bounces

4.0 4 months ago

Comments: excellet.

Pros:

It has helped me in reducing the number of emails per campaign that bounce. Earlier we were having high bounce rate & a famous blogger suggested me to try zerobounce. After using it for few months I'm very happy with it :D

Cons:

I wish they tell if my emails are delivering in inbox or spam.

Alternatives Considered: NeverBounce

Reasons for Switching to ZeroBounce: because of the recommendation of the blogger.

Hertza Response

4 months ago

Vineet, many thanks for taking the time to review us. We're delighted to hear that you found ZeroBounce so helpful! To find out if your email will go to the inbox or to the spam folder, give this tool a try: https://www.zerobounce.net/services/email-server-tester.html You get a free test every month! We hope you continue to enjoy using ZeroBounce, and please reach out to us if you need help. Our team is available 24/7.

Manuel
Senior Web Dev in Spain
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Good and cost efficient service

5.0 6 months ago

Comments: Not a single issue in years, and when we detected a "problem", they solved it ASAP and keep us informed every time they could tell something.

Pros:

Easy API, simple and straightforward, in fact. Implementation was fast and customer support is nothing but clean and efficient.

Cons:

So far, we have nothing wrong. The issue we had with ZB we have it with other services, too, so it was not in fact ZB's fault.

Alternatives Considered: SparkPost and EmailOversight

Reasons for Switching to ZeroBounce: We use SparkPost for other goals, and have been using EO, too.

Hertza Response

6 months ago

Thank you very much for your detailed and kind review, Manuel! We hope you continue to enjoy using ZeroBounce, and please reach out whenever you need us -- we're always there for you.

Gabriel
Owner in Romania
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

ZeroBounce first touch-point with Customer Support is on point

5.0 8 months ago

Comments: So far, overall pricing plans are rocking, and customer support helped me with critical info I needed on spot, and also helped me calculate what would be my best fit solution for my needs. Within 3 minutes I had everything I was looking for.

Pros:

Super fast and helpful customer support.

Cons:

Haven't had time to find this out but I'm looking into it

Alternatives Considered: Snov.io

Reasons for Choosing ZeroBounce: Way better pricing plans and cusomer support is way better

Switched From: Snov.io

Reasons for Switching to ZeroBounce: Way better pricing plans and cusomer support is way better

Hertza Response

8 months ago

Gabriel, thank you for taking the time to share your experience with ZeroBounce! Your feedback just made our day! Please reach out to our awesome customer support team whenever you need help. Wishing you success with your emails!

Dilay
Performance Marketing Specialist in Sweden
Internet, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Useful email validator for bounce rate reduction

5.0 10 months ago

Comments: ZeroBounce is definitely helpful for increasing the successful delivery rates of our online email marketing campaigns.

Pros:

ZeroBounce helps us to validate the user emails that we store in our database before launching an online email marketing campaign. This way we reduce the ratio of undelivered or bounced emails in our bulk email marketing campaigns.

Cons:

It was pretty time consuming to integrate ZeroBounce to our internal system. We were quite dependent to the guidiance of the support team.

Hertza Response

10 months ago

Dilay, we're glad you managed to integrate ZeroBounce successfully into your workflows. Thank you for taking the time to review us and we hope you continue to enjoy using the service!

Chetan
Chetan
Director in India
Verified LinkedIn User
Apparel & Fashion, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

ZeroBounce is the best Email Validation Tool

5.0 2 years ago

Comments: It was an amazing experience with the ZeroBounce so far.

Pros:

ZeroBounce is the best Email Validation software we have ever used so far, it's been the best we used before launching our email marketing campaigns.

Cons:

It's the fully featured software and has the best functionality possible. It's complete according to me.

Alternatives Considered: MailerLite and NeverBounce

Reasons for Choosing ZeroBounce: ZeroBounce is the best as comparison to other tools.

Switched From: MailerLite and NeverBounce

Reasons for Switching to ZeroBounce: It's the perfect tool as comparison to other, and best for the Email Validation.

Hertza Response

2 years ago

We're so happy to hear that, Chetan! Thank you for taking the time to review ZeroBounce, and please reach out whenever you need us again.

Noli
Email Marketing Specialist in Philippines
Marketing & Advertising, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

ZeroBounce Personal Review

5.0 4 weeks ago New

Pros:

I liked how simple ZeroBounce was to use. I was up and running in minutes because it was so simple. It was also very dependable, as none of my emails were lost. Overall, I strongly recommend ZeroBounce to anyone looking for a reliable and user-friendly email validation service.

Cons:

I didn't like how ZeroBounce doesn't allow you to automatically remove bounced emails from your list. I discovered that I had to manually go through the list and delete them, which took a considerable amount of time and effort.

Hertza Response

4 weeks ago

Hi, Noli Thank you for taking the time to review us! We love to hear that you found it so easy to use ZeroBounce. As for your results, you should have a dedicated file for all the valid emails and individual files for each status code. So you don't have to remove bounces manually. We hope this helps. Thank you again for sharing your feedback!

Rajat
Manager Delivery and Operations in India
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

ZeroBounce Review

4.0 last month New

Comments: Overall nice platform for bulk email verification

Pros:

The bulk upload feature is useful and get the email verifications in minutes

Cons:

The result file is not in the same sequence with the uploaded raw file, resulting into manual effort

Hertza Response

last month

Rajat, thank you for reviewing us! We're glad to hear you're finding ZeroBounce useful.

Bala
GENERAL MANAGER in India
Accounting, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

"The Best Email Validation Software"

4.0 last year

Comments: Setup was quick, API usage was simple, extensive information was returned, and the support crew was very efficient and responsive. After evaluating four other options, we decided on ZeroBounce and have not been disappointed.

Pros:

We chose ZeroBounce after evaluating a number of email verification services for a client who wanted to reduce bounce rates. We chose ZeroBounce because they provided some of the most accurate results and were fast to offer our firm exceptional discounts. Unlike some of the others, I loved how their sales staff were not excessively pushy and truly gave us room when we were making our decisions. They have excellent documentation on their website that educates users not only about their programme, but also about email marketing in general. With their validation services, they also provide free name appending. Finally, they offered a few unique features that I hadn't seen on other email validation services, as well as 1,000+ free credits to begin started.

Cons:

The only disadvantage we discovered was that the programme can be a little sluggish at times, but this is tolerable because our testing revealed that even though the service took a little longer to run, the outcomes were superior. To me, this simply means that it takes longer since it is subjected to more thorough validations.

Hertza Response

last year

Bala, it's great to hear about your results! We love seeing you succeed, and thank you very much for taking the time to share your feedback!

Max
President in US
Verified LinkedIn User
Real Estate, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great and Easy to Use

5.0 4 years ago

Comments: Overall, great. Love using it and highly recommended.

Pros:

I've found ZeroBounce to be the best and most accurate email verification service, for both single-email validation and list validation. And very cost-effective too. I use it daily for my company to vet emails we generate from prospective clients, and prior to sending out mailing lists to ensure our lists have as high deliverability as possible (as most services require these days due to anti-spam laws). I like how they give a breakdown on each email address and their status.

Cons:

Some of the nomenclature/descriptors for the emails are hard to understand. For example "Spam Trap" or "Catch-All". It would be helpful if ZeroBounce provided more information on what those various categories mean and how to use them (or not). The current information provided is a little sparse and leaves something to be desired.

Hertza Response

4 years ago

Mr. Delbecq, to make sure our customers get the information they need, we created a Documentation platform. Here you can find the definition of each status and sub-status codes: https://www.zerobounce.net/docs/#status-codes We hope this helps and we thank you so very much for reviewing us! Best, Team ZeroBounce

Shayan
Marketing Manager in UK
Verified LinkedIn User
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

ZeroBounce is the best email validation tool for us, been very useful indeed.

5.0 2 years ago

Pros:

I've been using the platform for a very long time and its been excellent. They have a 98% accuracy when it comes to validation which is always comforting. The validation process is just effortless, you simply upload a file and click a button. What I like the most is that when you download the results after the validation check, the downloaded file splits the results into different folders so for example valid, invalid, donotmail, spamtrap and so on.

Cons:

Honestly speaking, I do not have anything which I dislike about the platform. I've always had a good experience with the platform so no issues with customer service or any problems when using the platform. The platform does exactly what its supposed to and it does it very well every single time with no issues for me.

Hertza Response

2 years ago

Mr. Rabheru, thank you for reviewing us! We appreciate your kind words.

Verified Reviewer
Verified LinkedIn User
Banking, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A great way to make sure that sent newsletters are guarded and non-toxic

5.0 4 years ago

Pros:

I was on the market for an email protect kind of software and I came across ZeroBounce. Its appraisal rate is high. Upon using it, it never once disappointed me with its features. Server detection of received emails is possible, preventing fraud. Removes spam, temporary addresses and toxic domains. It is an install and run kind of program which means once you install it, it will run silently in the background with little to no manipulation at all. It is amazing and very helpful. I would highly recommend this if you are dealing with many emails and you are trying to send newsletters or any type of emails as well.

Cons:

Filters are rarely not accurate. There are a few spams that escape and find their way into your inbox.

Hertza Response

4 years ago

Thank you so much for your detailed review. We appreciate it! Best, Team ZeroBounce

Manuel
Realtor in US
Real Estate, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Zerobounce is the best!

5.0 2 years ago

Comments: So far so good...email validations are right on point and the feasibility of use is great.

Pros:

The low bounce rate I get when I verify lists of emails I get monthly through Zerobounce. Better then all the rest that is for sure!

Cons:

Nothing so far and I have used Zerobounce now for over 3 years. Haven't needed to call customer service yet so don't really know how that is.

Hertza Response

2 years ago

Great to hear your positive feedback, Mr. Lopez. Thank you for reviewing us!

O. Kelvin
O. Kelvin
Copywriter in Nigeria
Verified LinkedIn User
Internet, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Zero Worries With My Email Marketing!

5.0 4 years ago

Comments: zerobounce has helped me enjoy zero worries with all my email marketing campaigns.

Pros:

Every online business owner knows the importance of email marketing, but email marketing comes with a lot of hurdles. You have to struggle with maintaining the reputation of your IP, maintain a low spam score, ensure your email delivers to the inbox of your subscribers, and lots more. One could easily get overwhelmed by these, luckily zerobounce is here to the rescue. With zerobounce I can filter out emails that could hurt my business, remove invalid emails, remove emails that increases my spam score and lots more. In short, zerobounce has helped me enjoy zero worries with all my email marketing campaigns.

Cons:

Nothing much really, zerobounce has been a great tool for my business. I only had one encounter of slow response from the customer service, which I understood anyways.

Hertza Response

4 years ago

Mr. King, your review means so much to us, thank you! We hope you'll enjoy using ZeroBounce in the future, as well. Please reach out to us whenever you need. Best, Team ZeroBounce

George
George
Business Development and Growth in US
Verified LinkedIn User
Management Consulting, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Has become my go-to email list scrubber

5.0 4 years ago

Comments: My overall experience is a series of clean, fast, and simple transactions where you pay a good price and get what you expect! What's not to like?

Pros:

It's very hard to talk about quality... to do so I suppose I could rig an experiment by submitting my confirmed customers' lists to multiple providers and comparing their results... but that's time and money I don't have to spend on intellectual curiosity. SO, basically, our only real comparison points remaining are cost and turnaround time. And ZeroBounce excels at both! You upload a file. You wait for less-time-than-you'd-expect, and you download a folder with several subfiles. This is your content segragated into deliverable, undeliverable, email traps, and 'accepts all'. Be smart and just send to the deliverable segment. If you're using a backup or temporary email provider because you suspect the list is bad or you got a groupon or something then you can include the "accepts" all segment too.

Cons:

the only quibble I have is the somewhat excessive security process to ensure that only you are receiving your scrubbed lists. What can I say? I'm more of a reckless wild child and if the Russians are tapping me to get me email list, so be it. (Maybe they'll have better luck? )

Hertza Response

4 years ago

Mr. Gonzalez-Rivas, thank you so much for your detailed review! It means a lot to us. Happy to have you here! Team ZeroBounce

Pablo
Pablo
sociologo in Venezuela
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

The mail of the company totally clean thanks to this program

5.0 5 years ago

Comments: Thanks to this software my company acquires more versatility for the reception of information by the clients, it allows me to create spam filters necessary to not fill my emails

Pros:

Product of the offers presented by our company, many of our clients add us to spam emails that send their emails to the database of our organization. This program is very useful for us because it allows us to place really effective spam filters that allow us to have our trays operational to serve our customers.

Cons:

Sometimes the filters must be very specific, if the information leaks to the company's emails, degenerating the management of our organization

Hertza Response

5 years ago

Mr. Trinidad, thank you very much for taking the time to share your feedback here. It means a lot to us. Best, Team ZeroBounce

Jeff
Software Developer in Canada
Telecommunications, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Zerobounce

5.0 4 years ago

Comments: We are using AWS Simple Email Service for sending emails from our cloud service offering and selected Zerobounce in order to reduce our bounce rate. With Zerobounce we are able to maintain a good bounce rate in AWS by not sending emails that we know will bounce to invalid email addresses.

Pros:

-support response time is very quick and resolution time quick as well -easy to integrate into our typescript nodeJS environment -love the new dashboard to view api usage -gdpr compliance right off the bat

Cons:

-not much that I didn't like, it was a bit tricky to determine from the possible errors returned which ones should be considered a pass or fail.

Hertza Response

4 years ago

Mr. Mills, we are glad to hear ZeroBounce was of help! Thank you very much for reviewing us.

Daniel Alejandro
Venezuela
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

It all started with the free trial

4.0 5 years ago

Pros:

Well like in the title, you just need to take a look at this tool for free. After I tried, it was easy to pay for it when the trial was over. Great email manager, to just know I´ll be seeing exactly what I need to see when it comes to work: it´s priceless. Great app, and this includes great costumer service. Easy to customize the spam filters and just easy to always be in touch with your clients. Thank you.

Cons:

It can get a little messy with a lot to do when settings things up for the first time. Can take some time to go through that stage, but once is up and running, it works smoothly.

Emma
Emma
COO in US
Verified LinkedIn User
Management Consulting, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great service but others are better (barely)

5.0 5 years ago

Comments: Overall experience was good. I would recommend ZeroBounce as the second best email validation service and the easiest to use. Price was very competitive, but ZeroBounce raised prices in the middle of my usage. Fortunately, I was grandfathered in, but the service we ended up going with (that had better customer support) actually ended up being cheaper when scaling.

Pros:

ZeroBounce is quick to learn, easy to use, and also has reports showing the breakdown of results. Compared to other services, it was better at sorting greylisted emails and was "better safe than sorry" with do not sends.

Cons:

The customer service could have been better. When both my coworker and I reached out about HIPAA compliance, we received different answers. The customer service rep helping me would not answer my question, but kept repeating that ZeroBounce was compliant in other ways. The rep helping my coworker told him no straight up. Finally another rep reached out to my coworker and revealed that those helping us were wrong. When I tried again to reach out to another service rep about this, I received no answer.

Hertza Response

5 years ago

Mrs. Peterson, We're really sorry to hear about the confusion related to our HIPAA compliance. We're not HIPAA compliant, and we're sorry our team offered you different answers. If you ever change your mind, please reach out to us, we're online 24/7 and would love to help you clean your list. Best, Team ZeroBounce

Dennis
Dennis
Technical Support Analyst in Kenya
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Best software for eliminating spam messages in organization emails and chatroom

4.0 5 years ago

Comments: There are no spam messages and other malware in my inbox

Pros:

The pricing is fair compared to the enormous tasks and protection that arises from the product Its easy to install and use

Cons:

A few messages that can't be checked ,returns as catch all and obscure which I need to physically confirm by sending a mail to that email address

Hertza Response

5 years ago

Mr. Maina, thank you very much for reviewing us! We appreciate it. Best, Team ZeroBounce

Dana
Ceo in Moldova
Market Research, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great service

5.0 5 years ago

Pros:

ZeroBounce can indentify many spam traps that might exist

Cons:

Price a little too high for small plans.

Hertza Response

5 years ago

Mrs. Stone, many thanks for your kind review! Best, Team ZeroBounce

Verified Reviewer
Verified LinkedIn User
, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

excellent mail debugger, easy to use and with a very comfortable interface

5.0 5 years ago

Comments: excellent mail debugger. to avoid Span

Pros:

if you hate Span and want a mail debugger. zero bounce is perfect for all this. very easy to use and with a good customer service from your page

Cons:

Your page is very nice and comfortable for the user. but it should be developed in several languages. so that the world's people can use this software in the most comfortable way

Hertza Response

5 years ago

Thank you very much for your review! Your feedback is important to us. Best, Team ZeroBounce

Robyn Margaret
Robyn Margaret
English Second Language Tutor in US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Great way to ensure customers get your emails!

5.0 5 years ago

Comments: My emails get through to clients with zero bouncing, true to the name.

Pros:

As with any business, emails can mean leads. But leads won't happen if your emails are sent to spam by rigorous spam filters! ZeroBounce ensures that that doesn't happen. It also helps protect me from spam and other such issues on my end. Plus, it has helped me rise in my search results on Google. I think this is because it allows me to get through to people with less email bouncing.

Cons:

It can be a bit complicated to learn this application, especially figuring out the filter settings. But overall, I have had no problems with it.

Hertza Response

5 years ago

Mrs. McComb, we are very glad to hear about your great results with our system. We wish you the best with your clean email list! Thank you for reviewing us. Best, Team ZeroBounce