17 years helping Irish businesses
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About Apptoto
Apptoto is a full-featured, customizable appointment reminder, messaging, and scheduling platform for appointment-based businesses.
Easy integration with gcal, handles multiple calendars.
There have been some glitches that were probably user error. My calendar was synced to a different calendar and it was sending the incorrect reminders.
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Filter reviews (89)
Awesome and Affordably Complete Appointment Reminder Platform
Comments: My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!
Pros:
Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.
Cons:
There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.
Alternatives Considered:
Love app little pricey
Comments: Customer service great app great ease of use great just wish it was cheaper
Pros:
Appt reminders and scheduling super easy to set up
Cons:
Wish was cheaper cost I love the app but if keeps increasing don't know if I can continue using when there are others cheaper even free... I've been with company a long time
Go-Cort Response
2 months ago
Thank you for your honest feedback Charles! We want to first thank you for being a long-time Apptoto user. We're thrilled to hear that you find our appointment reminders and scheduling features easy to use and that you love the overall ease of the app. We understand your concern about the pricing. We strive to pack as much value as possible into our product, offering features that save you time and improve efficiency, but we'll definitely pass your feedback along to our team. Thanks again for your loyalty and partnership!
Useful tool
Pros:
Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.
Cons:
Limitations in the registration by countries. It does not have language change for the visualization of the software.
Go-Cort Response
6 years ago
Thanks for the review! Yes, at this time, our Apptoto Web App is only localized for English. However we do support sending reminders and messages to clients in other languages.
Easy and Seamless
Pros:
Apptoto was easy to set up and works seamlessly with Google Calendar. Clients are more likely to keep appointments now.
Cons:
It does take some time to train and remind staff to use the right language in event subjects.
Go-Cort Response
5 months ago
We're thrilled to hear that setting up Apptoto was a breeze for you and that it seamlessly integrates with Google Calendar. Making it easy for you and your clients to manage appointments is our top priority, and we're delighted to hear that your clients are more likely to keep their appointments with the help of Apptoto. Your feedback regarding staff training is noted. We're constantly working on creating and refining training materials to streamline this process for you and your team, and of course, our Customer Support team is always here to help! We're grateful for your trust in Apptoto and for choosing us as your appointment management solution.
it works great, recommend 100%
Pros:
I mainly use the appointment reminder feature. I have used apptoto for many years and it's very reliable. I will definitely stick with them for along time.
Cons:
No cons that I know of. If I do have to say a con, maybe get even more cheaper? but dont think that's possible.
Go-Cort Response
5 months ago
Eric, thank you for your glowing review of Apptoto. We sincerely appreciate it! It's fantastic to hear that you've been utilizing our appointment reminder feature for many years and find Apptoto to be very reliable. We also appreciate your feedback regarding pricing, although we're glad to hear that you find our current rates reasonable. Rest assured, we're always exploring ways to provide the best value to our users. Thank you for your loyalty and trust in Apptoto. We're honored to have you as a long-term user, and we're committed to continuing to exceed your expectations.
Apptoto is a great appointment reminder for law offices
Comments: Love it and have recommended it to a lot of others.
Pros:
Easy to use, easy to setup, very affordable
Cons:
There really aren't any features that I don't like.
Go-Cort Response
5 months ago
Thank you so much for your fantastic review of Apptoto on Capterra. We truly appreciate your kind words and your recommendation! It's wonderful to hear that you find Apptoto easy to use, set up, and affordable. Providing a seamless experience for our users is always our goal, and we're thrilled that we've been able to meet your expectations. We're also delighted to hear that you've had such a positive experience with Apptoto that you've recommended it to others. Your partnership means the world to us, and we're grateful for your trust and support. We'd love for you to benefit from your recommendations as well, so we hope you'll consider being part of our referral program!
A+ Customer Service
Comments: Customer service is When I have had an issue or a question...I have no problem getting a person to help. It might not be immediate but usually the same day.
Pros:
It is easy to use for myself and my clients. I was apprehensive about implementation, but was pleased with the onboarding process. Apptoto was able to get me up and running with relative ease.
Cons:
I have not experienced any cons yet thankfully.
Go-Cort Response
4 months ago
Thank you for your kind words, Ken. We're thrilled to hear you've enjoyed using Apptoto for your business, and that our Customer Support team has been super helpful and responsive! Your comments on the ease of use and our effective onboarding process mean a lot to us. We're glad our team could make implementation as smooth as possible for you.
Great scheduling tool!
Comments: It's a great and complete platform, easy to use!
Pros:
The platform is very user-friendly and has technical support to help you make any changes
Cons:
It would be great if you allow us a little more customization on the appointment page
Go-Cort Response
5 months ago
Thank you for sharing your positive experience with Apptoto. Your feedback is incredibly helpful to our team. We're glad to hear that you find our platform to be user-friendly and that our technical support has been helpful in navigating any changes you needed. We'll be sure to pass along your feedback regarding customization options for the appointment page to our product and engineering teams. We're always looking for ways to improve our platform to better meet the needs of our users, and input like yours helps guide our development efforts.
Positive Experience with the Software and Employees
Pros:
The White Glove onboarding was a great help, our rep was able to teach me how to manage our calendars very quickly and easily.
Cons:
Not a negative comment per se but be careful on how you set up your rules because the software is very precise and small errors can lead to undesired outcomes.
Go-Cort Response
3 months ago
Thank you so much for your kind words and positive review! We're thrilled to hear about your experience with our White Glove onboarding, and will be sure to pass along your kind words! Your feedback on setting up rules carefully is spot on! Our software’s is designed to provide maximum flexibility when it comes to appointment reminders, but attention to detail is important to ensuring rules align with your various appointment types. Thanks again for your feedback and partnership!
Recovery Centers of America - Apptoto Review
Pros:
Great responsiveness as a vendor partner, quick troubleshooting and problem resolution, willingness and creativity needed to help solve business problems
Cons:
There are no issues or problems that come to mind.
Go-Cort Response
3 months ago
We greatly appreciate your kind review Jeff! We love partnering with our customers to find the right reminder and scheduling solutions to solve their business needs, so we can't wait to pass along your great feedback to our team!
Customers Love Apptoto
Comments: It has streamed lined our reservation options for the automotive repair side of our business. My customers have less missed appointments, and when something does come up last minute they have a way to reach out via text and let me know they won't make it in the next day. These texts come from Apptoto so the customers are not accessing my personal cell phone to send these text responses.
Pros:
This is an amazing value for the cost! My customers love it and often comment, they wish their doctor's office or dentist would use this software. We have been using this for 2+ years now and it works flawlessly with my Google calendar.
Cons:
If I accidentally input the wrong phone number for a customer it sends a text to a random person. We do automotive repairs and the unsuspecting person gets concerned when our text reminder tells them their car is going into the shop at 8 am. This is my mistake and not an Apptoto issue. This has happened only twice.
Appointments with Apptoto
Comments: We utilize this program daily to manager our appointments for multiple locations throughout the U.S.
Pros:
Apptoto is easy to use and easy to train. We like it because we can manage multiple calendars all in one location. We also utilize the automated email reminders, we have a booking page for appointments and employment and we can send SMS (texts) through this format as well.
Cons:
Once a participant schedules, they are unable to reschedule without having to speak to an agent. The program will not allow the participant to choose a new date/time. Cancellations do not require the participant to provide a reason. So it also requires a person to call them.
apptoto review
Comments: we have been using them for many years and have watched them grow. During their growth they have always been very responsive.
Pros:
ease and flexibility of the software. The support team is quick to respond and very helpful in explanation.
Cons:
Integration is easy, the existing features are good, there is nothing missing about this product.
Highly Recommend
Comments: It saved us time and Money giving us a solution to our problem: We were stood up for inspection appointments continuously. We spend hours trying to get clients to confirm appointments to begin with. It is easy to set up and has great support.
Pros:
It is easy to use and it integrates with the gmail calendar. It saved us sooo much time in reminders and rescheduling and time consuming contacts with clients that couldn't be reached easily.
Cons:
There is nothing I didn't like about it. It did a great job for us!
Apptoto appointment reminders reduced our no-show rate significantly!
Comments: Our experience with Apptoto, both the product and the company through customer service, has been exceptional!
Pros:
-Ease of connecting the software with our appointment calendar.-Simple calendar entry to generate our reminders about appointments, which is our main use.-Customer service has been exceptional the few times we have had questions.
Cons:
-It took a bit of work to customize our message, but we figured it out without much delay
Great Service!
Pros:
Apptoto is an excellent resource for scheduling and sending reminders for our service appointments. Very easy to use and intuitive.
Cons:
We have never had an issue with any Apptoto feature.
Why didn't I start using it sooner?
Comments: My clients are able to schedule appointments on line- an added bonus I was not initially aware of - and my clients get reminders 3 days, 24 hours and 3 hours prior to their appointment.
Pros:
I love it that it can confirm appointments for my clients on the spot and sends reminders of the appointments. No more, "I didn't know" excuses.
Cons:
Could improve on multi-language options - I use Spanish primarily so that would be a plus.
Apptoto is an asset
Pros:
Apptoto was easy to integrate with our system and we have seen an improvement with our clients attending sessions. Also, customer support is great to work with on setup and when issues arise.
Cons:
Overall, I am please with the application. We have experiences minor issues but were always able to get the resolved quickly.
It's a good application
Comments: It is very nice to have a reminder of appointments by SMS, voicemail, email ...
Pros:
Being able to have access to SMS, email and voice messages as reminders, in addition to being able to reschedule appointments to the instangte is a great help, is an application that does not require much effort to give it utility since it is easy to work.
Cons:
It seems to me that its cost is quite high, to be useful it must be with a larger organization, where it requires a permanent reminder due to the high demand for work.
Go-Cort Response
6 years ago
Hi Kely, Thank you so much for taking the time to leave us a positive review. We really appreciate the feedback. It helps us get better.
Apptoto simply the best!
Comments: Great customer support and easy to setup the program.
Pros:
Calander syncing and notifications are just awesome.
Cons:
We have used been using this product for 2 years now and have not found any faults in it.
AppToto | Master in Successful Client Communications
Pros:
I can never be without the ability to bug my clients. They love it. I love it. Its a win-win. The automations and campaigns are amazing and I just can't get enough of the reports that let me know where business is slow and where it needs to be worked on. Wonderful Support Team and Wonderful Billing Cycles.
Cons:
I have not had any issues using Apptoto. Any issues that may arise were result of user-error, but that is the fun in learning such an intuitive application!
Great for text communication, a little steep learning curve on calendar reminders but worth it
Comments: Been create to confirm/reschedule appointments and send quick texts to clients and others.
Pros:
Great for text communication, a little steep learning curve on calendar reminders but worth it for the price. I did test drives for several other products and they were super expensive for a small company like mine. I much appreciate the partial integration with my matter management program, Clio, and the delay send texting.
Cons:
A bit of steep learning curve for the calendar reminders.
Makes confirming appointments easy!
Pros:
We moved to this system so we would have the ability to auto-confirm our appointments via email or text. This saves our administrative staff valuable time. It also syncs with our Outlook calendar seamlessly.
Cons:
The interface is a little difficult to navigate through. There are a lot of options to set up the account features, but they could benefit from having a dedicated rep help guide new users through this.
Very helpful team
Pros:
This software is very easy to use, and the customer support is wonderful. I've tried other appointment reminder systems, and this one is far superior.
Cons:
It would be nice to have a slightly more customizable notification template
Apptoto is proper for appointment messaging
Pros:
Apptoto's best features is absolutely the highly customizable appointment messaging module.
Cons:
Apptoto could have more number of third party integrations.
