--- description: Learn more about Demandforce price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Demandforce Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Demandforce](/software/168837/demandforce) # Demandforce Canonical: https://www.capterra.ie/software/168837/demandforce Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/168837/demandforce?page=2) > Attract, Retain, \& Grow. Demandforce is the all-in-one practice growth solution made to attract new patients and keep them coming back. > > Verdict: Rated **3.7/5** by 68 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Demandforce? Made for all ranges of medical practices, salons and spas, and veterinary clinics. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 68 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Demandforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Demandforce for pricing information or a quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, India, United Kingdom, United States ## Features - Appointment Management - Appointment Scheduling - Calendar Management - Call Reminders - Charting - Client Management - Confirmations/Reminders - For Medical Spas - For Optometrists - HIPAA Compliant - Multi-Channel Communication - Online Booking - Patient Portal - Patient Records Management - Personalisation - Recurring Appointments - Reminders - Rescheduling - Response Management - Review Sharing - Social Media Integration - Template Management - Two-Way Communication ## Integrations (49 total) - 2i - AOS - AdvancedMD EHR - AltaPoint - Auto Shop Writer - AutoFluent - Autos2000 - Book4Time - CGM eMDs - Chiro8000 - ChiroSoft - ChiroTouch - ClienTrax - Compulink - Covetrus Avimark ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software) - [Appointment Reminder Software](https://www.capterra.ie/directory/30997/appointment-reminder/software) - [Reputation Management Software](https://www.capterra.ie/directory/30750/reputation-management/software) - [Medical Scheduling Software](https://www.capterra.ie/directory/30027/medical-scheduling/software) - [Appointment Scheduling Software](https://www.capterra.ie/directory/30757/appointment-scheduling/software) ## Alternatives 1. [Pipedrive](https://www.capterra.ie/software/132666/pipedrive) — 4.5/5 (3042 reviews) 2. [Weave](https://www.capterra.ie/software/141842/weave) — 4.3/5 (668 reviews) 3. [Adit](https://www.capterra.ie/software/208534/adit) — 4.7/5 (264 reviews) 4. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Tidio](https://www.capterra.ie/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "10/10 for Demand Force\!" — 5.0/5 > **Jenn** | *21 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The automatic confirmation system for a busy dental office is super helpful\! > > **Cons**: Not really much we did not like about it. > > We had a very easy experience with Demandforce\! Very helpful in a busy office setting. Would recommend to any dental office\! ----- ### "Poor quality, very basic reminder system" — 2.0/5 > **Zoe** | *1 October 2024* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: Automated appointment and wellness reminders created less work for staff > > **Cons**: There wasn't a way to block off appointment times so clients would frequently request appointments during lunch hours or surgery blocks. It also had tons of bugs and would constantly unsync with our practice software. > > This software is outdated and there are much more efficient options I would recommend for veterinary clinics. ----- ### "A frustration you don’t want to take on." — 3.0/5 > **Elizabeth** | *16 November 2025* | Apparel & Fashion | Recommendation rating: 0.0/10 > > **Pros**: The reputation management appealed to me as a Public Relations professional. The reviews built a lot of credibility for my services. The demand force staff were always friendly and polite and willing to help. > > **Cons**: Too many errors and inconvenience I had to pay for. Example one: I received an error message every time I tried to work on my files from my home office. When I called IT they couldn’t help me. Even after a password change I couldn’t access my accounts from my home office. This led to unproductive calls to the company. The problem was never addressed. It was the same issue each time I logged in from the comfort of my home office. Example two: I was unable to change my password to get into my account. The IT people gave me a temporary passcode until they could fix the issue. I wasn’t even able to get into my account using that password several weeks later which exposed my data to a security leak. They called and said the issue was resolved. When I tried to get into my account wth the IT passcode I couldn’t. The company never offered me a reimbursement either. I will not recommend them to anyone I know and I am part of a large network and soon to inform that network of how dissatisfied I am. luck with entering a new passcode. The IT password was kept as is until they could figure out what was wrong. I was unable to access my account after IT left me a message saying it was fixed because that password didn’t work. I gave up. > > The reason I canceled my service is that my experiences have been consistently frustrating and time consuming. I just don’t have the time or energy to keep slogging away at ridiculous issues and be charged $300 a month Canadian. Warning: Trying to cancel is also time consuming. They just ignore you unless you contact the correct person at the company who will try to talk you out of it. I called and canceled on the phone and was told I had to give them a months notice. Not true -15 days. Also beware of you are on a contract with them - don’t do it\! ----- ### "Their promises mean nothing to them if you need to split from them and go a different direction." — 1.0/5 > **Verified Reviewer** | *10 March 2025* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: I was looking forward to the systems they have for recalls. That could have been a major game-changer for our practice. > > **Cons**: Integration into our EHR and the service we received following our decision to discontinue trialing their software during the evaluation period we were given. > > The Sales team and the setup team were pretty good and supportive, but in hindsight, they likely overpromised on their terms. While discussing terms for our business to join them, we received promises about the evaluation period we would be given to make sure the software met our needs, we received promises that phone hardware would be provided to us and the ownership of such would be ours, and most of all, we received promises that the software would work with our existing EHR and internet network. We immediately ran into hiccups with how the software with integrate with our EHR and we only stayed on to work through those hiccups on the promise that our evaluation period would be extended so that we could adequately try DemandForce once we got up and going. We only ran the software, once up, for 2 days before we found hiccups with the internet network. It took a following week of troubleshooting with multiple levels of tech support to discover those issues were irreconcilable and that DemandForce literally could not work for us whether or not we had liked the service (it makes no sense to pay for a service that could not connect phone calls to us in one of our locations). Once we notified them of our need to discontinue the service (within 2 weeks of going live) we were told that we had gone over the 2 month evaluation period and we would have to see what could be done to get out of the 24 month long contract. I called them out on this as I had their evaluation period extension in writing. They agreed to let us out of the contract, but told us that we would, in turn, have to pay them for the phone hardware they gave us. They promised that the phones were ours at no cost, and I was even told by the sales rep that 'we could turn around the next day and sell them if we wanted to'. Without this promise, we would not have signed on to evaluate the software. I have offered to return the phones since we don't need them since we aren't using their service, and they keep telling us that they don't take phones back and that we now have to pay for them. Ever since our notice that we need to discontinue with DemandForce, our service has been piss-poor. They never get back to me, and only send their billing team after us to collect on some ambiguous bill that does not state whether they are trying to charge us for 2 months of the service or for the phones or some combination. I've told my rep and each billing team member who calls me that we refuse to pay for what is being billed to us erroneously and/or maliciously. We keep telling them that we want to resolve this issue, but the upper-management keeps ignoring us, or otherwise, keeps sending us middle-men who can't resolve this issue in any other way than collecting money from us. I've tried resolving this issue professionally for months now, and now they are giving us notice that we will be sent to collections if we do not pay their bill. I have had a favorable opinion of DemandForce and their team until this point. And even now, I am hesitant to publicly leave bad reviews for them because they were great at trying to make their service work for our practice's unique challenges, but I cannot see many other options to get this resolved. I understood that we are too complicated for everything to work well through DemandForce, so this is not a review of their software, but rather a review of their customer support and conflict resolution. We have been clear to them from the start that we could not afford large costs associated with simple trials of the software. They have been clear in their promises that there would not be any, but apparently, that is only true if you continue with their service. They seemingly now feel that they can jump down our throats with whatever costs they can implement on us now that we've told them that we literally cannot use their services (again, even if we had absolutely wanted to). My advise: Get every single one of their promises in writing before signing onto their service. If it works for you, great\! If not, don't rely on them to uphold their promises, but try, like us, to hold them to their word\! ----- ### "We didn't use it to its ability, but great for capturing reviews." — 4.0/5 > **Brooke** | *6 May 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: We loved that it automatically sends an email for the customer to fill out a survey following the creation of an invoice. This helped us to gain feedback on our services. > > **Cons**: For the price, the reviews request is all we used it for. So we were essentially paying $200 for an automated Request for Review email. > > We have it for many years and enjoyed using it until we found another product that served its function and more. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ie/software/168837/demandforce?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/168837/demandforce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data