Freshteam Reviews

I’m really impressed by FreshTeam.

Comments: Something I really admire is their customer support. They're very prompt and helpful

Pros:

Ease of use and simple interface makes fresh teams the best software out there to manage teams. I'm really impressed by the way they've build it. Its as easy as using social media sites and is feature rich.

Cons:

There is nothing which I didn't like about the software. Been using it for couple of weeks now and I’m really impressed to see such a refined product. One thing where they can improve is giving more drag n drop options to edit Career site.

Highly Reccommended

Comments: Overall fresh team makes it easier for staff to keep their details updated as they can freely update their profiles and it massively reduces the workload and time delays for HR by making information clear and easy to access. I've also not seen many accessibility features an option for large text and dark background could be really helpful

Pros:

The time off and employee profile features allow quick and easy access to vital information reducing the time spent on database searching by Human Resources Staff. The recruitment tracker is clear and concise and allows a quicker selection process to be made as all information is in one place.

Cons:

The documents features such as right to work ID is behind a paywall which can be pricey for a start up like us. Overall the pricing is high for small start ups like us.

ATS for New/growing companies

Comments: Overall all, the experience using this application was pleasant and very efficient specially when collaborating tasks to team members.

Pros:

What I like about this application is that it is intuitive, easy to use and very eye catching.

Cons:

From time to time, you can feel that there is downtime, especially if your database of candidates starting to get big.

As an ATS, it has tremendous value and is very competitively priced

Comments: Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works very well off the shelf.

Pros:

Let me say first lie that we don't use the entirety of FreshTeam but rather we only use the ATS portion of the software only. Overall it's pretty good. FreshTeam makes it very convenient to keep everything together. The kanban board feature makes it really easy to find where people are in a given pipeline. There are some really good Integrations as well with popular tools like Zoom. FreshTeam makes it very easy to blast out job ad to major job boards . Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works well off the shelf.

Cons:

There are a couple minor features that don't really add tremendous value. In addition, some of the auto email triggers don't work like you would think they would, but neither of those criticisms are showstoppers.

Best CRM software

Comments: the overall experience is wonderful.

Pros:

We were searching for a good CRM+ ATS+ HR software in the beigning of Covid19. we used many software as trail but liked no one. Suddenly, i got to know about Freshteam via google and decide to give a try. earlier we used as a Sales reporting tool and liked their functionality and use of access. finally, after using 2 months as free user, we decide to choose freshteam and still using as all in one software.

Cons:

data download option. the reporting format can be more simple and more effective

Relevant, Seamless, Minimalistic and Easy to Navigate

Comments: Great automation in HRM, now lets make it more fun and engaging for employees to log, browse, etc.

Pros:

1) Talent management is end to end logged with options for analytics 2) Building processes and implementing your own logics for resource management is a huge automation help in HR functions

Cons:

1) UX Can be more engaging 2) Auto reminders near holidays, when optional holidays are not booked, or when leaves can lapse and remind to use, etc intelligent reminders can make this system a 100% compliance tool 3) Instant chat option with HR for emergency situations where even a vid call is possible for worse case scenarios and assistance

Best in Market, Need to workout

Comments: Awesome experience. Still you need to manage payroll and reimbursement by your own

Pros:

Very detailed features available in this Saas model software.

Cons:

Payroll not available in India, I am expecting this.

Inexpensive Applicant Tracking System

Pros:

What I like most about the Freshteam software is the price point. I started my staffing firm at the beginning of 2020. Due to having a small budget and the effects of Covid-19, I needed an inexpensive software to use to grow my business. Once speaking with a representative I decided to signup to use the system.

Cons:

After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to create jobs in different cities or states. I am currently limited to where I can post jobs.

Efficient solution for onboarding

Comments: Freshteam has saved my time in onboarding exceptionally. I use it for end-to-end onboarding. It helps me stay organized and be on track with leads in hiring.

Pros:

UI is pretty easy to use Integration with existing tools could be done with ease and quite efficient simplified scheduling and hiring

Cons:

The navigation could be tricky sometimes.

Improves HR Efficiencies at Integrated Systems

Comments: Has helped us in our hiring process, onboarding and vacation/sick time management

Pros:

Affordability, Features for Price, Does what its suppose to do

Cons:

Some features we do no use. Would like integration with Indeed to prioritize our job postings to get better responses to openings

Decent HR/Applicant Tracking Software

Pros:

The thing we were looking for the most was applicant tracking and PTO. This was solved by Freshteam.

Cons:

Support is not as good as we'd hoped, but haven't had to use them too much. They aren't as responsive.

A simple easy to use HRMS with a LOT of potential

Pros:

Job postings and Candidate management system

Cons:

Analytics and bugs. Org chart could have been better.

Freshteam at the Indian Support Center Inc Sydney

Comments: For our operations at the Indian Support Center, we find Freshteam to be the best fit and the price we are paying.

Pros:

The entire process of recruitment and onboarding is so easy and new employees can be trained in a matter of two to three hours.

Cons:

We would like to have more HRIS features in this software and integration with other software. We also want time and attendance module.

Great Tool for an HRIS Database

Comments: We never had an HRIS platform that we used globally before. This is the first time we have consolidated all this information in one place.

Pros:

The most robust tool that we use in Freshteam is the HRIS portion. We use this as an employee database to track communications, contracts, and information. We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the process was super easy and streamlined!

Cons:

We cannot connect it to our payroll software (Justworks) to upload information automatically.

Great recruiting software for a bargain price

Comments: It has been great. Freshteam was exactly what we were looking for: a cost-effective ATS that provides the most useful features and with top tier customer support.

Pros:

Our company previously used a different ATS, and Freshteam is literally 5% of the price. It covers everything that we need for tracking candidates, setting up interviews, and keeping us all organized. Since I started using them a year ago, they've rolled out new features like a Zoom integration which has been a lifesaver.

Cons:

There are some features that are either missing or that I haven't figured out how to use yet, like how to email candidates in Gmail and simultaneously log them in the ATS. There are some features in higher tier plans that I'd love but can't justify the cost (like adding more than one hiring manager to a position). The pre-written template emails are not very good but they're easy to rewrite and store!

Freashteams Review from Madhur Khake (Dyte)

Comments: It's decent

Pros:

Pricing, ease of integration, candidate tracking and easy of use.

Cons:

Customer support & mails go to spam. This should be improved

Best ATS/EIS Software of 2022!

Comments: This software has helped us tremendously. We went from a google sheet to this and we haven't looked back. We would take this software over any other, any day of the week!

Pros:

This software is finally the software we were looking for. It is all in one, it is easy to use, it is a good pricing structure, and it is so helpful!

Cons:

There is a delay when clicking through the candidates, but we have tens of thousands of applicants in it so it makes sense!

Early Stage Start-Up Review

Pros:

All of the features within the platform provide an excellent base for small start-ups looking to scale their team. We have been using FreshTeam from the point at which we were 4 people. We are currently 20+. The automatic workflows save a huge amount of time

Cons:

There is no centralised scorecard for interviews.

Great for small teams!

Pros:

This was a great change for our organization. Managing our staff has been a daunting and insecure task, but Freshteam allowed us to keep all of our employee data in one place!

Cons:

Nothing - I honestly can't think of anything Freshteam is lacking for our team.

brought our company's HR team out of the stone age

Comments: This software helped me to impress the HR team and my bosses. Within minutes of demonstration of the proof of Concept I setup (also took minutes), we transitioned from our old pencil and paper HR tracking system to using Freshteam.

Pros:

Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Cons:

It doesn't integrate into our SSO the way we would like. For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired. We have also had some trouble getting DKIM to work properly with the email forwarding, but we only need to ask the support team for help. They've been very quick on the draw in the past and we know we just need to identify issues to get them resolved.

Good

Comments: Good

Pros:

Yes, We liked the software without any issues.

Cons:

All the feature which we used for freshteams

Nice product to manage your HR needs

Comments: It's a good software and can grab the market if it can offer more profiles.

Pros:

It's easy to integrate and use. We didn't require much of training to start using it.

Cons:

There can be improvement in number of profiles available, which should be more relevant also.

Great Product / Effective Collaboration / Easy to Use

Comments: Collaboration and real-time analysis for our hiring team.

Pros:

Before Freshteam, we were getting all of our employee applications through email, then had to upload and share with everyone and not in real time. Now, anyone on our hiring team can be alerted right away to an application and review it before team meetings. It has minimized the work of our hiring coordinator by at least 75%. Very thankful!

Cons:

Overall, I think the software is very user-friendly but the setup and hiring team structure took a little work to understand on the front end.

Good enough for small businesses

Pros:

Some of the best features of this product was the graphic user interface (GUI) and ease of use. The system is very straight forward to use and is best suited for small businesses with not a lot of recruiting needs. It can get quite expensive if you need a lot of hires and you don't get much more for the added costs.

Cons:

The customer service was quite poor and was a major driver to me leaving for another recruiting system. The site boasts the ability to post jobs on major job boards but that feature rarely worked so I ended up having to do the extra postings manually anyway.

You need to have Freshteams!

Comments: I use it every week to check on time off requests, effectiveness in the recruitment process, hive feedback after interviewing candidates, analyzing applicants, and more. I enjoy it a lot, it's easy to use.

Pros:

I enjoy the simplicity of the HR reports and easy time off request process.

Cons:

I suggest to improve the copy of the notification emails when an action is needed