---
description: Learn more about UNION POS price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: UNION POS Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [POS Systems](/directory/20052/point-of-sale/software) > [UNION POS](/software/164185/union-pos)

# UNION POS

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> Union is the only guest-led POS engagement platform built for high volume bars \& venues to reward guests, increase service speed and ma
> 
> Verdict: Rated **3.6/5** by 14 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses UNION POS?

Bars, nightclubs, restaurants, pubs, local watering holes, bars with food service, counter service

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 14 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: ATX Innovation
- **Location**: Austin, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Per Feature
- **Pricing Details**: Month-to-month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Cash Management
- Customer Accounts
- Discount Management
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Control
- Inventory Management
- Kitchen/Menu Management
- Loyalty Program
- Online Ordering
- Order Management
- Point of Sale (POS)
- Reporting/Analytics
- Returns Management
- Separate Checks
- Table Management
- Tips Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [POS Systems](https://www.capterra.ie/directory/20052/point-of-sale/software)

## Related Categories

- [POS Systems](https://www.capterra.ie/directory/20052/point-of-sale/software)
- [Restaurant Management Software](https://www.capterra.ie/directory/20026/restaurant-management/software)
- [Restaurant POS Software](https://www.capterra.ie/directory/30603/restaurant-pos/software)
- [Pub ePOS Software](https://www.capterra.ie/directory/30897/bar-pos/software)

## Alternatives

1. [Toast POS](https://www.capterra.ie/software/136301/toast-pos) — 4.2/5 (549 reviews)
2. [Epos Now](https://www.capterra.ie/software/152638/epos-now) — 3.8/5 (713 reviews)
3. [SpotOn](https://www.capterra.ie/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)
4. [Genius](https://www.capterra.ie/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews)
5. [Lavu](https://www.capterra.ie/software/118828/lavu) — 4.2/5 (257 reviews)

## Reviews

### "Saved us from a poor experience with another software\!" — 5.0/5

> **Matt** | *3 October 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: - Customer Service is easy to work with and knowledgeable 
- Equipment is easy to use
- Back side of the program is easy and intuitive to maneuver
- New iPad mini handhelds have been well received
> 
> **Cons**: Would love to have a manager app rather than logging in via the web on a phone.  Hopeful for new reporting capabilities in next beta testing phase.
> 
> The customer service has been incredible and personable.  The installation at our newest location was efficient and the build out was thorough, which helped with the launch.  Our team has taken to the layout and use of system rapidly and found payment processing and overall restaurant management to be of ease.  The business management has been great on the enterprise dashboard, allowing for quick views of a portfolio.

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### "Union is a joke." — 1.0/5

> **Garrett** | *20 June 2025* | Restaurants | Recommendation rating: 0.0/10
> 
> **Pros**: The UX is easy to learn, but most all POS are easy. They seem good at bundling your guest's data and consumption trends so they can sell it to liquor companies.
> 
> **Cons**: No accountability 
Empty promises 
They blame their hardware and they'll blame you and your staff and suggest that you don't know how to use an iPhone.
> 
> Failure to execute what they promised. We were warned that they have issues with their hardware and that it can affect capturing payments. We asked to go with a more reliable hardware, an iPad tablet over a handheld iPhone device with card reader. Then before installation they switched us back to handheld devices and told us it would only be temporary, and that we wouldn't see any of the issues that they had in the past. Months later we have handheld devices that fail to connect or take payment every night. Multiple bartenders trying to share one device like sitting at Family Sunday spaghetti dinner and only having one fork\! It's so inefficient. They constantly blame the hardware that they specify and format, ask you to turn the device on and off with little to no solutions, and then send you a new device a week later so they can constantly remind you that you received a new device "free of charge" but fail to acknowledge that the previous device didn't function. They constantly talk about how the Dev Ops team is hard at work to roll out new developments but at the end of day your left with more headaches, frustrated staff, empty promises.
Operators beware, Union's software might look nice, but as long as the hardware they use keeps failing, you'll end up with a bunch of expensive paperweights for your cash only bar.
Union is a joke.

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### "Best POS system by far" — 5.0/5

> **Julie** | *1 October 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Hands down the best POS system. We have 4 locations and so far we have Union at 2 and plan on moving the other locations over as soon as possible\! Very very user friendly. The staff loves them . I still have a lot to . learn on the backend of stuff but so far the reports are user friendly also\!
> 
> **Cons**: Only thing is the equipment is a bit costly however still worth it . Kitchen screen a bit small but still definitely make it work\!
> 
> Customer service is amazing\! I can understand what is being said and they understand me \!\!\!\! They are super helpful and help you fix the issue which is generally a user error lol.

-----

### "Stay Away from Union" — 1.0/5

> **Joe** | *20 May 2025* | Food & Beverages | Recommendation rating: 0.0/10
> 
> **Pros**: Reps seemed friendly at first. Was a bait and switch. Nothing ws what they said it was and no accountability to fix.
> 
> **Cons**: No Customer Service. Billed prices didn't match contract. Fees substantially more than we were promised. Cost us thousands of dollars and so much time.
> 
> awful \& expensive lesson. Great until there was a problem, then we got tossed between the merchant services company and Union, each blaming the other. ZERO customer service. Company is shady. Save your money and your time and stay away from Union.

-----

### "Small boutique hotel usage" — 4.0/5

> **Verified Reviewer** | *22 March 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We really enjoy this product\! It is very user friendly. Anyone could learn it.
> 
> **Cons**: It isn’t not best use for a small cafe but they are working on it. Some features we would like are gift card button without having to pay additional fees. It would be very helpful to have a tracking system for the gift cards as well.
> 
> Great great great\! Thanks union team

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## Links

- [View on Capterra](https://www.capterra.ie/software/164185/union-pos)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/164185/UNION-POS/> |
| en-AE | <https://www.capterra.ae/software/164185/union-pos> |
| en-AU | <https://www.capterra.com.au/software/164185/union-pos> |
| en-CA | <https://www.capterra.ca/software/164185/union-pos> |
| en-GB | <https://www.capterra.co.uk/software/164185/union-pos> |
| en-IE | <https://www.capterra.ie/software/164185/union-pos> |
| en-IL | <https://www.capterra.co.il/software/164185/union-pos> |
| en-IN | <https://www.capterra.in/software/164185/union-pos> |
| en-NZ | <https://www.capterra.co.nz/software/164185/union-pos> |
| en-SG | <https://www.capterra.com.sg/software/164185/union-pos> |
| en-ZA | <https://www.capterra.co.za/software/164185/union-pos> |

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