About ELMO Software
ELMO Software is a cloud-based solution that helps organisations to effectively manage their people, process and pay.
This software is so simple to implement and once implemented it has saved myself and other managers so much time.
One issue was with external training as this was very limited for what we need it for.
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Filter reviews (220)
Tom
A happy user
Pros:
Dashboard, online form and online course.
Cons:
None
ELMO Software Response
5 months ago
Thanks so much for your review, Tom. We hope you continue to enjoy using ELMO Software. Kind regards, ELMO
Pavel
Very Well
Comments: Good
Pros:
It's Practical and user friendly. Covers most of requirements
Cons:
Navigation is a bit complicated and sometimes isn't clear
ELMO Software Response
2 months ago
Thanks so much for your review! We hope you continue to enjoy using ELMO Software and its integrations. Many thanks, ELMO Team
Geoff
ELMO Payroll Review
Pros:
There are few redeeming features about ELMO Payroll. It appears to have been developed on the run using a 3rd party payroll system most likely from USA
Cons:
Features that are critical are least developed such as reports from which to compile a general ladger payroll journal for uploading to an accounting system; termination transactions get included in the pay period of termination reports rather then being able to produce an 'extra' pay period; the conversion from existing to new system was as bad as it could possibly get in terms of communication with ELMO, manual data entry when uploading files fails and inconsistency with leave entitlements computation - ELMO expresses annual leave in days and long service leave in weeks - what happened to hours ??
Maile
Alternatives Considered:
ELMO Software Is Great
Comments: Excellent experience. Deployments have been made easy
Pros:
Easy to Navigate and Access. Summary of all data is clear and easy To understand
Cons:
Limited only to Australian platforms when it comes to Finance and Banking.
ELMO Software Response
4 months ago
Hi Maile, Thank you for sharing your experience with ELMO! It's great to hear you find ELMO's cloud-based solutions so easy to use. Kind regards, ELMO Team
Louella
You NEW to ELMO Software too..
Comments: My overall experience has been one of ease and simplicity! Thank you.
Pros:
Very easy to use and straight forward product. I can see this will be an easy transition.
Cons:
I don't think I have been using the softward long enough to give a true indication of what I liked least. TBA.

Adam
Alternatives Considered:
All in one HR?
Comments: It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.
Pros:
We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.
Cons:
The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.
Matthew
Busy Coolangatta
Comments: easy
Pros:
Easy. The directions given and the setup made it an easy platform to use
Cons:
None really, The directions given and the setup made it an easy platform to use
arun raj
My view
Comments: Very good
Pros:
User friendly, Good graphics. The softer ware makes to keep track of my HR, Training kind of areas clear and easy keep track of.
Cons:
Nothing I can think of. Initially not easy to pick up in the beginning. You need to get familiar with the tabs and location of the information and so on.
sarah
ELMO E-Learning
Pros:
ELMO software is easy to use and navigate. Layout and content of E-Learning packages are clear and visually friendly. Highly recommend.
Cons:
Nil issues with the E-Learning format from a user perspective
Verified Reviewer
A user friendly platform
Pros:
it is user friendly and easy to navigate and to have all HR related logins under one portal without having to remember multiple passwords
Cons:
Training modules and learning courses to be made more visible.
Varun
360 Employee Management
Comments: ELMO provides you a platform to manage your daily HR operations through a system driven governed process. From on-boarding, recruitment, leave management, performance tracking and internal workflow management to handling employee exit.
Cons:
Some fields require manual addition to sections. Option for duplicates not present.
ELMO Software Response
5 months ago
Hi Varun, Thanks for your review and for your feedback. We've passed this on to our Product Development team. We hope you continue to enjoy ELMO's Performance Management. Best wishes, ELMO
Frank
Great overall quality of platform for money spent with good customer service and support throughout.
Comments: Centralised HR Platform where we can design, manage and report on the three critical people stages for us in our business, which are Recruitment, On-boarding and Learning.
Pros:
I think the ease of use and implementation of each of the three modules we currently have; recruitment, on-boarding and learning (including course library) is the main benefit for our business wanting to design and deploy learning modules quickly to our employees, but also makes it easier to implement best practice processes for these which improve workplace efficiencies in how we manage our most important resource, our 'people' component. The features and functionality of the learning management system I think are really seamless and useful in getting learning modules quickly and effectively produced for our network, so then we can data-mine on this for reporting purposes and auditing. Having nearly everything automated and available in the end-to-end process of HR, makes it extrememly beneficial for a business to manage the processes and have one portal with all the critical information gathered into. In addition, since the system is a cloud-based software and being client-centric, when we have enhancements to voice, the ELMO Team consider these for future changes and iterations of the platform, making it better and evolving it out for the clients it's designed for.
Cons:
The ELMO Survey tool and functionality requires some further enhancements to be made to ensure that it provides more granular data for clients (e.g. like Survey Monkey's design), as this will assist us in drilling down further with certain users/learners of the portal to see for example, how long and how many attempts they take for completing compliance modules etc.
Catalina
Alternatives Considered:
Best for my needs
Pros:
It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.
Cons:
The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.
ELMO Software Response
2 years ago
Thanks for a great review, Catalina. We love to hear that you are finding ELMO's support and implementation teams and resources helpful. We have also passed on your feedback to our Product Development team. ELMO Team
Tariq
Great Learning, Good collaboration
Comments: Very positive
Pros:
Learnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.
Cons:
Searching for a specific training or looking for new / available trainings
ELMO Software Response
2 years ago
Thanks so much for your review, Tariq. If you ever need any more help on ELMO Learning Management, your system administrator can reach out to your Account Manager to work out solutions specific to your needs. Kind regards, ELMO
Vicki
Easy of People Management
Comments: All staff that I have had the experience of working with have been extremely professional and helpful along the journey of implementation. Could not speak higher of them as a team.
Pros:
Ease of use and ability to implement product is very high
Cons:
You currently don't have the ability to have two managers
ELMO Software Response
last year
Thanks for the wonderful review, Vicki. It is great to hear about how the ELMO team has supported your organisation through the implementation process. Your feedback has also been passed on to our Product Development team. Kind regards, ELMO
Vasilios
If you are a small business Do Not Buyt This Product
Comments: Very disappointing.
Pros:
The only thing that was in line with the salesperson's demo was rewards and recognition.
Cons:
The customer service is horrible, it is always on you to chase them.
ELMO Software Response
2 years ago
Hi Vasilios. We appreciate the time you've taken to provide feedback. Your Account Manager has been in contact with you to discuss your areas of concern so that we can work together to improve your experience with ELMO and deliver an effective outcome. Thank you for your feedback, ELMO Team
Matthew
ELMO Review
Comments: Elmo was supposed to provide us a seamless HRIS solution and could not be further from the truth. Many months down the track and we are still battling with the system. If it was not for the 3 year investment I have no doubt that I would have pulled the pin by now. Do not use this as your payroll solution, otherwise you will end up with headache after headache.
Pros:
What was presented in the demo was so different to what was delivered. This included the customer service...
Cons:
It was clunky. So many issues with it that they did not even know what to do half the time. Everything was always sent to the Dev team to look at.
Tony
A 99% good experience
Comments: I have been using Elmo for quite some time and over all it has been an enjoyable experience. Even prior to using it for my job I used it to get some needed courses that started and were needed for my career in Security.
Pros:
The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all hardware platforms (iPhone, computer etc.)
Cons:
Occasionally there are issues with using an apple device that requires the course to be done on a computer. This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult, where I always have my phone on me.
ELMO Software Response
3 months ago
Thanks so much for your detailed review of ELMO, Tony! We really appreciate the time you've taken to provide feedback on your experience over the years, and great to see you are still enjoying ELMO's LMS. We've passed on your feedback regarding mobile usage for your training to our Product Development Team. Many thanks, ELMO Team
Deborah
Easy to implement learning management system
Comments: Improved functionality from previous LMS, automated email reminders and easy to access cloud based system and course builder tool from anywhere.
Pros:
Cloud based meant the system was easy to implement with little support required from internal IT resources. Very intuitive for end users with a clean interface, and most don't need much help to navigate around the system. Great support from implementation team even though it was phone based. Already experienced updates that have improved the functionality which is reassuring with product road map. Reporting really visual and easy to understand especially for managers. Very good value for money.
Cons:
Data migration of learning records very manual but only a one-off pain point. Face to face event management is buried in system so not as intuitive for administrators and little visibility for facilitators that aren't administrators.
Thomas
ELMO Software will benefit your business
Comments: Staff acquisition and management is the chief benefit I find, other than its excellent functionality as my personal HR-related portal. It is clear, well set up, ergonomic and logical.
Pros:
The staff management and performance review features are logical and easy to use.
Cons:
Once enrolled in certain courses by accident, I found they couldn't be removed.
ELMO Software Response
last year
Hi Thomas. Thanks so much for taking the time to leave us a great review. We really appreciate it! We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO Team
Trish
Easy to use and administer HR system
Comments: One centralised HR system, one interface for usrs
Pros:
User interface is familar and appealing Performance and Learning modules are really simple and users like them Workflow is simple for administrators Account management support from ELMO is great ELMO delivers to their roadmap, so things that are "coming" do happen
Cons:
Recruitment module needs enhancements (they are coming) Reporting could be more customisable Would be good to have internal and external options for branding
Tashi
ELMO user friendly
Comments: I have no complaints yet
Pros:
Leave management system: Employee can easily have access to their leave balances and apply for appropriate leave with ease. Thats because ELMO shows all the information's.
Cons:
Don`t know yet. So far, I think this is serving my purpose.
ELMO Software Response
5 months ago
Hi Tashi, Thanks so much for taking the time to leave a review. It is great to hear that you find ELMO's Leave Management solution easy to use. Best wishes, ELMO Team
Jen
ELMO Review
Comments:
We recently launched ELMO to our company and it is in the process of becoming the core component for training and development. The library has provided a good base and saved us a lot of time, effort and costs in the creation of basic courses as we did not have to start from scratch.
So far, all my interactions with the people who work at ELMO have been fantastic, they are a company that care about their people, and their people really want the products to work for you and your people.
Pros:
The ELMO library, it gives a great starting point for any business that is wanting to develop ELearning modules.
Cons:
The reporting needs to be real time, but I believe this is something ELMO is working on. I also think an Administrator training course on how to create the moving pictures and other cool techniques that are used within the library courses would be useful.
Nicole
Recommend ELMO
Pros:
It is very intuitive and once I had used it for a few months I could troubleshoot most issues staff were having.
Cons:
There are a few things it can't do, can't think of them off the top of my head, but I'm sure that is the same with all similar products.
ELMO Software Response
4 months ago
Thanks so much for the review, Nicole! We hope you continue to enjoy ELMO Software. Best wishes, ELMO Team
Tom
Performance Management (appraisal)
Comments:
people - very nice to deal with - very helpful
system - overall good
Pros:
ELMO system is very user friendly and people who you will get to deal with are very nice
Cons:
when designing the system to suit your organisation - you have to think of all the possibilities as it is either hard or not possible to change the formatting once go live until maybe you reach your end of year.