ELMO Software Reviews

4.5 (220) Write a Review!

About ELMO Software

ELMO Software is a cloud-based solution that helps organisations to effectively manage their people, process and pay.

Learn more about ELMO Software

Pros:

This software is so simple to implement and once implemented it has saved myself and other managers so much time.

Cons:

One issue was with external training as this was very limited for what we need it for.

ELMO Software ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.4/10

ELMO Software has an overall rating of 4.5 out 5 stars based on 220 user reviews on Capterra.

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Filter reviews (220)

Tom
Tom
OT Engineer in Australia
Verified LinkedIn User
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

A happy user

5.0 6 months ago

Pros:

Dashboard, online form and online course.

Cons:

None

ELMO Software Response

5 months ago

Thanks so much for your review, Tom. We hope you continue to enjoy using ELMO Software. Kind regards, ELMO

Pavel
Consultant in Australia
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Very Well

5.0 2 months ago New

Comments: Good

Pros:

It's Practical and user friendly. Covers most of requirements

Cons:

Navigation is a bit complicated and sometimes isn't clear

ELMO Software Response

2 months ago

Thanks so much for your review! We hope you continue to enjoy using ELMO Software and its integrations. Many thanks, ELMO Team

Geoff
Senior Accountant in Australia
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

ELMO Payroll Review

3.0 3 weeks ago New

Pros:

There are few redeeming features about ELMO Payroll. It appears to have been developed on the run using a 3rd party payroll system most likely from USA

Cons:

Features that are critical are least developed such as reports from which to compile a general ladger payroll journal for uploading to an accounting system; termination transactions get included in the pay period of termination reports rather then being able to produce an 'extra' pay period; the conversion from existing to new system was as bad as it could possibly get in terms of communication with ELMO, manual data entry when uploading files fails and inconsistency with leave entitlements computation - ELMO expresses annual leave in days and long service leave in weeks - what happened to hours ??

Maile
Regional Administrator in Australia
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

ELMO Software Is Great

4.0 4 months ago

Comments: Excellent experience. Deployments have been made easy

Pros:

Easy to Navigate and Access. Summary of all data is clear and easy To understand

Cons:

Limited only to Australian platforms when it comes to Finance and Banking.

ELMO Software Response

4 months ago

Hi Maile, Thank you for sharing your experience with ELMO! It's great to hear you find ELMO's cloud-based solutions so easy to use. Kind regards, ELMO Team

Louella
Service Delivery Officer in Australia
Government Administration, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

You NEW to ELMO Software too..

5.0 last week New

Comments: My overall experience has been one of ease and simplicity! Thank you.

Pros:

Very easy to use and straight forward product. I can see this will be an easy transition.

Cons:

I don't think I have been using the softward long enough to give a true indication of what I liked least. TBA.

Adam
Adam
Learning and Development Officer in Australia
Verified LinkedIn User
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

All in one HR?

3.0 2 years ago

Comments: It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.

Pros:

We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.

Cons:

The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.

Matthew
Teacher in Australia
Education Management, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Busy Coolangatta

5.0 last week New

Comments: easy

Pros:

Easy. The directions given and the setup made it an easy platform to use

Cons:

None really, The directions given and the setup made it an easy platform to use

arun raj
Social Worker in Australia
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

My view

5.0 last month New

Comments: Very good

Pros:

User friendly, Good graphics. The softer ware makes to keep track of my HR, Training kind of areas clear and easy keep track of.

Cons:

Nothing I can think of. Initially not easy to pick up in the beginning. You need to get familiar with the tabs and location of the information and so on.

sarah
Assistant Director of Nursing in Australia
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ELMO E-Learning

5.0 last month New

Pros:

ELMO software is easy to use and navigate. Layout and content of E-Learning packages are clear and visually friendly. Highly recommend.

Cons:

Nil issues with the E-Learning format from a user perspective

Verified Reviewer
Verified LinkedIn User
Human Resources, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

A user friendly platform

5.0 2 weeks ago New

Pros:

it is user friendly and easy to navigate and to have all HR related logins under one portal without having to remember multiple passwords

Cons:

Training modules and learning courses to be made more visible.

Varun
Service Delivery Lead - ICT & Cloud in Fiji
Telecommunications, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

360 Employee Management

5.0 5 months ago

Comments: ELMO provides you a platform to manage your daily HR operations through a system driven governed process. From on-boarding, recruitment, leave management, performance tracking and internal workflow management to handling employee exit.

Cons:

Some fields require manual addition to sections. Option for duplicates not present.

ELMO Software Response

5 months ago

Hi Varun, Thanks for your review and for your feedback. We've passed this on to our Product Development team. We hope you continue to enjoy ELMO's Performance Management. Best wishes, ELMO

Frank
Learning & Development Manager in New Zealand
Financial Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great overall quality of platform for money spent with good customer service and support throughout.

4.0 6 years ago

Comments: Centralised HR Platform where we can design, manage and report on the three critical people stages for us in our business, which are Recruitment, On-boarding and Learning.

Pros:

I think the ease of use and implementation of each of the three modules we currently have; recruitment, on-boarding and learning (including course library) is the main benefit for our business wanting to design and deploy learning modules quickly to our employees, but also makes it easier to implement best practice processes for these which improve workplace efficiencies in how we manage our most important resource, our 'people' component. The features and functionality of the learning management system I think are really seamless and useful in getting learning modules quickly and effectively produced for our network, so then we can data-mine on this for reporting purposes and auditing. Having nearly everything automated and available in the end-to-end process of HR, makes it extrememly beneficial for a business to manage the processes and have one portal with all the critical information gathered into. In addition, since the system is a cloud-based software and being client-centric, when we have enhancements to voice, the ELMO Team consider these for future changes and iterations of the platform, making it better and evolving it out for the clients it's designed for.

Cons:

The ELMO Survey tool and functionality requires some further enhancements to be made to ensure that it provides more granular data for clients (e.g. like Survey Monkey's design), as this will assist us in drilling down further with certain users/learners of the portal to see for example, how long and how many attempts they take for completing compliance modules etc.

Catalina
Director in Australia
Human Resources, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best for my needs

4.0 2 years ago

Pros:

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons:

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

ELMO Software Response

2 years ago

Thanks for a great review, Catalina. We love to hear that you are finding ELMO's support and implementation teams and resources helpful. We have also passed on your feedback to our Product Development team. ELMO Team

Tariq
Data Engineer in Australia
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Learning, Good collaboration

5.0 2 years ago

Comments: Very positive

Pros:

Learnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.

Cons:

Searching for a specific training or looking for new / available trainings

ELMO Software Response

2 years ago

Thanks so much for your review, Tariq. If you ever need any more help on ELMO Learning Management, your system administrator can reach out to your Account Manager to work out solutions specific to your needs. Kind regards, ELMO

Vicki
People and Culture Manager in Australia
Human Resources, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy of People Management

4.0 2 years ago

Comments: All staff that I have had the experience of working with have been extremely professional and helpful along the journey of implementation. Could not speak higher of them as a team.

Pros:

Ease of use and ability to implement product is very high

Cons:

You currently don't have the ability to have two managers

ELMO Software Response

last year

Thanks for the wonderful review, Vicki. It is great to hear about how the ELMO team has supported your organisation through the implementation process. Your feedback has also been passed on to our Product Development team. Kind regards, ELMO

Vasilios
CEO in Australia
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

If you are a small business Do Not Buyt This Product

1.0 2 years ago

Comments: Very disappointing.

Pros:

The only thing that was in line with the salesperson's demo was rewards and recognition.

Cons:

The customer service is horrible, it is always on you to chase them.

ELMO Software Response

2 years ago

Hi Vasilios. We appreciate the time you've taken to provide feedback. Your Account Manager has been in contact with you to discuss your areas of concern so that we can work together to improve your experience with ELMO and deliver an effective outcome. Thank you for your feedback, ELMO Team

Matthew
HR Manager in Australia
Consumer Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

ELMO Review

1.0 4 years ago

Comments: Elmo was supposed to provide us a seamless HRIS solution and could not be further from the truth. Many months down the track and we are still battling with the system. If it was not for the 3 year investment I have no doubt that I would have pulled the pin by now. Do not use this as your payroll solution, otherwise you will end up with headache after headache.

Pros:

What was presented in the demo was so different to what was delivered. This included the customer service...

Cons:

It was clunky. So many issues with it that they did not even know what to do half the time. Everything was always sent to the Dev team to look at.

Tony
Security Officer in Australia
Security & Investigations, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A 99% good experience

5.0 3 months ago

Comments: I have been using Elmo for quite some time and over all it has been an enjoyable experience. Even prior to using it for my job I used it to get some needed courses that started and were needed for my career in Security.

Pros:

The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all hardware platforms (iPhone, computer etc.)

Cons:

Occasionally there are issues with using an apple device that requires the course to be done on a computer. This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult, where I always have my phone on me.

ELMO Software Response

3 months ago

Thanks so much for your detailed review of ELMO, Tony! We really appreciate the time you've taken to provide feedback on your experience over the years, and great to see you are still enjoying ELMO's LMS. We've passed on your feedback regarding mobile usage for your training to our Product Development Team. Many thanks, ELMO Team

Deborah
Learning Advisor in New Zealand
Banking, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to implement learning management system

5.0 5 years ago

Comments: Improved functionality from previous LMS, automated email reminders and easy to access cloud based system and course builder tool from anywhere.

Pros:

Cloud based meant the system was easy to implement with little support required from internal IT resources. Very intuitive for end users with a clean interface, and most don't need much help to navigate around the system. Great support from implementation team even though it was phone based. Already experienced updates that have improved the functionality which is reassuring with product road map. Reporting really visual and easy to understand especially for managers. Very good value for money.

Cons:

Data migration of learning records very manual but only a one-off pain point. Face to face event management is buried in system so not as intuitive for administrators and little visibility for facilitators that aren't administrators.

Thomas
Discipline Coordinator / Academic Supervisor in Australia
Higher Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

ELMO Software will benefit your business

5.0 last year

Comments: Staff acquisition and management is the chief benefit I find, other than its excellent functionality as my personal HR-related portal. It is clear, well set up, ergonomic and logical.

Pros:

The staff management and performance review features are logical and easy to use.

Cons:

Once enrolled in certain courses by accident, I found they couldn't be removed.

ELMO Software Response

last year

Hi Thomas. Thanks so much for taking the time to leave us a great review. We really appreciate it! We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO Team

Trish
Implemenation Specialist in New Zealand
Government Administration, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use and administer HR system

4.0 5 years ago

Comments: One centralised HR system, one interface for usrs

Pros:

User interface is familar and appealing Performance and Learning modules are really simple and users like them Workflow is simple for administrators Account management support from ELMO is great ELMO delivers to their roadmap, so things that are "coming" do happen

Cons:

Recruitment module needs enhancements (they are coming) Reporting could be more customisable Would be good to have internal and external options for branding

Tashi
Intake officer in Australia
Individual & Family Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

ELMO user friendly

5.0 5 months ago

Comments: I have no complaints yet

Pros:

Leave management system: Employee can easily have access to their leave balances and apply for appropriate leave with ease. Thats because ELMO shows all the information's.

Cons:

Don`t know yet. So far, I think this is serving my purpose.

ELMO Software Response

5 months ago

Hi Tashi, Thanks so much for taking the time to leave a review. It is great to hear that you find ELMO's Leave Management solution easy to use. Best wishes, ELMO Team

Jen
HR Advisor in New Zealand
Retail, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

ELMO Review

4.0 4 years ago

Comments: We recently launched ELMO to our company and it is in the process of becoming the core component for training and development. The library has provided a good base and saved us a lot of time, effort and costs in the creation of basic courses as we did not have to start from scratch.
So far, all my interactions with the people who work at ELMO have been fantastic, they are a company that care about their people, and their people really want the products to work for you and your people.

Pros:

The ELMO library, it gives a great starting point for any business that is wanting to develop ELearning modules.

Cons:

The reporting needs to be real time, but I believe this is something ELMO is working on. I also think an Administrator training course on how to create the moving pictures and other cool techniques that are used within the library courses would be useful.

Nicole
Senior People & Culture Advisor in Australia
Hospital & Health Care, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Recommend ELMO

5.0 4 months ago

Pros:

It is very intuitive and once I had used it for a few months I could troubleshoot most issues staff were having.

Cons:

There are a few things it can't do, can't think of them off the top of my head, but I'm sure that is the same with all similar products.

ELMO Software Response

4 months ago

Thanks so much for the review, Nicole! We hope you continue to enjoy ELMO Software. Best wishes, ELMO Team

Tom
HR Coordinator in New Zealand
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Performance Management (appraisal)

4.0 4 years ago

Comments: people - very nice to deal with - very helpful
system - overall good

Pros:

ELMO system is very user friendly and people who you will get to deal with are very nice

Cons:

when designing the system to suit your organisation - you have to think of all the possibilities as it is either hard or not possible to change the formatting once go live until maybe you reach your end of year.